An Exploratory Study On the Factors Affecting the Knowledge Management Practices

지식경영의 성공요인 분석을 위한 탐색적 연구

  • Published : 2009.06.30

Abstract

In the information society where knowledge plays a significant role, the value of the corporate organization creates knowledge strategically and spreads it to the whole organization so as to reinforce the efficiency of the work force. After KMS(Knowledge Management System) was recognized as one of core competences of company, KMS based on information technology has been introduced actively to many corporate organizations for the implementation of realizing knowledge management. As the strategic use of KMS increases in company, it has attracted attention to the system and the investment in the system, now attention has brought to the effect of the system. The efficiency and effectiveness of KMS has been tackled as one of the most important issues, and then many studies have been implemented to measure the result of the system. The purpose of this study is to overcome these problems and to help make an important decision in establishing introduction strategy by abstracting the reasons and success factors and result indices which are important sources for introducing KMS.

Keywords

References

  1. 갈정웅, 이것은 지식경영이 핵심이다, 대림정보통신, (1998)
  2. 김계수, 서비스 조직에서의 프로세스품질에 대한 이해와 6시그마 모형개발: 구조방정식 모형분석 이용, 품질경영학회지, Vol. 35, No. 2(2007), pp. 84-99
  3. 김선희(2005), 지식경영의 성공요인에 관한 실증적 연구, 동국대학교 경영대학원, 석사학위논문, (2005)
  4. 김원실, 전사적 자원관리의 도입전략, 한국과학기술원, 석사학위논문, (1999)
  5. 김찬중, 지식경영의 성공요인에 관한 문헌적 고찰 , 충북개발연구 , Vol . 14, No. 1(2003), pp. 85-103
  6. 박희종, 김민수, 지식경영 성과측정 방식에 관한 고찰 , 명지대학교 금융지식연구소, Vol. 3, No. 1(2005), pp. 80-105
  7. 서진주, 구조방정식 모델을 이용한 지식경영의 성공 요인과 성공도간의 상관관계 분석, 연세대학교 정보산업공학과, 석사학위논문, (2006)
  8. 이영희, 장활식, ERP 성공요인에 관한 연구, 춘계학술대회 논문집, 한국정보시스템학회, (1999)
  9. 정영수, 김명숙, 지식경영의 성공요인 분석을 위한 탐색적 연구, 경영경제연구, Vol. 25, No. 2(2003), pp. 115-135
  10. Cohen, Don, Toward a Knowledge Context: Report on the First Annual U.C. Berkeley Forum on Knowledge and the Firm. California Management Review, Vol. 40, No. 3(1998), pp. 22-39 https://doi.org/10.2307/41165941
  11. Delone, W. H., and Mclean, E. R, Information Systems Success : The Quest For The Dependent Variable, Information System Research, Vol. 3, No. 1(1992), pp. 60-95 https://doi.org/10.1287/isre.3.1.60
  12. Fornell, C, The American Customer Satisfaction Index: nature, purpose, and findings, Journal of Marketing, Vol. 60(1996), pp. 7-18 https://doi.org/10.2307/1251898
  13. Nonaka, Ikujiro and Hirotaka Takeuchi, The Knowledge-Creating Company-How Japanese Companies Create the Dynamics of Innovation. Oxford University Press, (1995)
  14. Nonaka, Ikujiro and Niboru Konno, The Concept of 'Ba':Building a Foundation Review, Vol. 40, No. 3(1998), pp. 40-54 https://doi.org/10.2307/41165942
  15. Nonaka, Ikujiro, The Knowledge Creating Company. Harvard Business Review, Nov/Dec(1991), pp. 96-104
  16. O'Dell, C. and J, Grayson, If Only We Knew What We Know: Identification and Transfer of Internal Best Practices, California Management Review, Vol. 40, No. 3(1998), pp. 154-174 https://doi.org/10.2307/41165948
  17. Ruggles, Rudy, The State of the Notion: Knowledge Management in Practice. California Management Review, Vol. 40, No. 3(1998), pp. 80-89 https://doi.org/10.2307/41165944