• 대한안전경영과학회지
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• 제14권2호
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• pp.205-212
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• 2012

Customer satisfaction is an ever-growing concern of management throughout the world. To find the way to increase customer satisfaction. we must understand customer requirements. Kano distinguishes between three types of product requirements(:must-be, one-dimensional, attractive requirements. which influence customer satisfaction in different ways when met. Timko has developed customer satisfaction(CS) coefficient based on Kano model. The CS coefficient is indicative of how strongly a product feature may influence satisfaction. In this paper, we analyzes the factors that influence College Student's Satisfaction of teaching using Kano Model, Timko's CS-Coefficient.

• Journal of Information Technology Applications and Management
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• 제15권2호
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• pp.33-49
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• 2008

The purpose of this study is to find student factors associated with the students' evaluation of university teaching, and to provide a meaningful reference to policy-making of teaching evaluation. Based on the surveyed questionnaires from 232 students who participated in e-learning course. in combination with applying descriptive statistics, this study analyzes (1) the influences of students' pre-motivation level of student based-on ARCS theory on class satisfaction, (2) the influences of students' grade, attendance, and class involvement on class satisfaction, and (3) the influences of e-learning experience on students' pre-motivation level and class satisfaction. Result of this study shows that: (1) students' pre-motivation level including Attention(A), Relevance(R), Confidence(C), and Satisfaction(S) is positively correlated to students' evaluation for teaching, (2) students' grade, attendance. and class involvement are positively correlated to students' evaluation for teaching, and (3) students' e-learning experience is not related with students' pre-motivation level, whereas it is related with class satisfaction.

• 영어어문교육
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• 제13권3호
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• pp.227-251
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• 2007

The development and use of computer mediated communications (CMC) as a tool for teaching and learning English has grown considerably in recent years. The purpose of this study is to investigate factors related to learners' participation, achievement, and satisfaction in EFL classes using web-based bulletin boards. The total number of 77 university students participated in this study. Three domains and eight independent variables investigated in this study were a learner-related domain (attitudes toward CMC, intrinsic motivation, extrinsic motivation, attitudes toward writing), an interaction-related domain (student-student interaction, teacher-student interaction), and an environmental domain (physical support and design of the web site). In order to determine interrelation of variables correlation analysis and multiple regression analysis were used. The results of this study showed that the factors predicting a learner's participation were instrumental motivation, attitudes toward writing, and teacher-student interaction. The factors explaining a learner's achievement were learner's participation and attitudes toward writing, and the factors predicting a learner's satisfaction were integrative motivation, student-student interaction, teacher-student interaction, physical support and learner's participation.

• 한방안이비인후피부과학회지
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• 제23권2호
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• pp.163-173
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• 2010

Objectives : The purpose of this study is to survey the needs of oriental medical students about the existing teaching methods and to investigate satisfaction of student-oriented teaching & learning method on the oriental medical ophthalmology & otolaryngology class. Methods : 1. Oriental medical ophthalmology & otolaryngology were studied by student-oriented teaching method with 36 persons( 4th grade, school of Oriental medicine). 2. The satisfaction of school lesson was surveyed with questioning paper before & after applying student-oriented teaching & learning method. Results : 1. 88.9% students replied that the general teaching method is a lecture at school of oriental medicine. 2. They replied that Problem based learning(36.1%) & Team based learning(22.2%) are more effective teaching methods than lecture(19.4)%). 3. 66.6% students replied about the necessity of improvement of major subject's teaching method. Conclusions : 1. The interest & understanding degree were improved compare with other class by lecture. 2. It was positive about the interaction with professor and students(64.8%). 3. It was positive about the diagnosis and treatment of patients in the future(64.7%). 4. It was negative about the present national examination(67.6%). 5. Meditation was helpful at classwork(64.7%).

• The Journal of Asian Finance, Economics and Business
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• 제8권4호
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• pp.423-431
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• 2021

This paper examines the impact of university social responsibility on brand image and student satisfaction. Social responsibility impact on consumer behavior has been studied extensively. But the same impact has not been rigorously tested to the same extend in the education sector. Firstly, we analyze the perception of university social responsibility (USR) and its components, including (1) the quality of teaching programs, facilities, and academic staff; (2) supporting learning activities; and (3) human resource policies. Secondly, we investigate the relationship between university social responsibility, brand image, and student satisfaction. The study examined these relationships through a proposed economic model based on answers from a survey of 298 students at the University of Food Industry Ho Chi Minh City. From the above survey data, the author proceeds to quantify variables and, based on Cronbach's Alpha reliability coefficient, EFA factor analysis, and linear regression, to measure the impact of each social responsibility factor on business of the university and student satisfaction. The results show that university social responsibility actually affects the university's brand image and student satisfaction. Our findings suggest that universities should develop an appropriate marketing strategy to reinforce brand image and student satisfaction through the university social responsibility model.

• 한국체육학회지인문사회과학편
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• 제58권3호
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• pp.361-370
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• 2019

본 연구의 목적은 체육교사의 통합체육지도역량별 통합체육수업에 참여하는 비장애학생의 수업 만족도에 대한 분석으로서 12명의 체육교사를 통합체육지도역량별로 3단계(상·중·하) 분류 후 그들의 통합체육수업에 참여하는 비장애학생 316명의 수업만족도를 분석하였으며, 연구결과는 다음과 같다. 첫째, 통합체육환경에 참여한 학생의 수업만족도의 상위요인인 교수행동만족도, 체육환경만족도, 운동능력만족도, 그리고 체육성적만족도는 p<.01 범위에서 통계적으로 유의한 정적 상관관계가 나타났다. 둘째, 학생들의 통합체육 수업만족도의 상위요인인 교수행동만족도는 교사의 통합체육지도역량별 통계적으로 유의한 차이(p<.001)가 나타났다. 셋째, 학생들의 통합체육 수업만족도의 상위요인인 체육환경만족도는 교사의 통합체육지도역량별 통계적으로 유의한 차이(p<.001)가 나타났다. 넷째, 학생들의 통합체육 수업만족도의 상위요인인 운동능력만족도는 교사의 통합체육지도역량별 통계적으로 유의한 차이(p<.001)가 나타났다. 다섯째, 학생들의 통합체육 수업만족도의 상위요인인 체육성적만족도는 교사의 통합체육지도역량별 통계적으로 유의한 차이(p<.001)가 나타났다.

• 직업교육연구
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• 제37권2호
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• pp.129-143
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• 2018

본 연구는 수산 해운계열 고등학교 교사의 교수행동유형이 학생들의 전공교과 수업만족도에 미치는 영향을 살펴보는데 그 목적이 있다. 수산 해운계열 고교 학생을 대상으로 설문조사를 실시하였으며, 첫 번째 연구문제인 상관분석 결과 교사의 교수행동유형과 학생의 수업만족도 간의 관계는 모두 긍정적 기여를 하고 있다. 수산 해운계열 고교의 수업 중 목표 달성과 교수학습 개선을 위해서는 학생 개별 성향을 파악한 후 학생의 특성에 맞는 다양한 교수기법을 사용하여 교사의 명확한 진행을 통해 수업의 질을 높이는 것이 중요하다는 것을 의미한다. 두 번째 연구문제인 회귀분석 결과 수산 해운계고 교사의 교수행동유형은 학생의 수업만족도에 일부 유의한 영향을 미치고 있는 것으로 나타났다. 다양성 교수행동유형은 내용만족에 정적인 영향을 미치고 있었으며 방법만족에 대해서는 상호작용 교수행동유형, 다양성 교수행동유형, 개별화 교수행동유형이 유의한 정적인 영향을 미쳤다. 평가만족에 대해서는 명확성 교수행동유형, 다양성 교수행동유형이 유의한 정적인 영향을 미치는 것으로 나타났다. 수산 해운계열 고교 교사는 내용적 수업만족은 학생별 교과 내용의 이해차이를 고려한 교수방법의 적용하고, 방법적 수업만족의 경우 상호작용, 개별화, 다양성 교수유형을 고려하며, 명확한 정보 전달을 기반으로 다양한 교수유형을 적용한다면 학생의 평가적 수업만족을 높인다고 밝혔다.

• 한국심리학회지:학교
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• 제18권3호
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• pp.399-423
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• 2021

본 연구는 개인이 가진 소명의식이 타인에게도 영향을 미칠 수 있다는 점에 근거하여 교사의 소명의식이 학생에게 미치는 영향을 학생 인식을 기반으로 살펴보고자 하였다. 구체적으로 교사의 소명의식이 학생의 학업소진에 미치는 영향 및 그러한 영향의 기제를 알아보기 위해 대한민국 고등학생 298명을 대상으로 학생이 지각하는 교사의 소명의식과 학생의 학업 소진 간의 관계가 학생이 지각하는 교사의 욕구지지적 교수행위 및 학생의 기본심리욕구 만족에 의해 매개되는지 구조방정식을 통해 분석하였다. 분석 결과, 학생이 지각한 교사의 소명의식과 학생의 학업소진의 직접관계는 유의하지 않은 것으로 나타났지만, 학생이 지각한 교사의 소명의식은 학생이 지각한 교사의 욕구지지적 교수행위를 매개로 학생의 학업소진과 부적인 간접관계가 있는 것으로 나타났다. 나아가 학생이 지각한 교사의 소명의식은 학생이 지각한 교사의 욕구지지적 교수행위(매개변인 1) 및 학생의 기본심리욕구 만족(매개변인 2)의 순차적 매개를 통해 학생의 학업소진과 부적인 간접관계가 있는 것으로 확인하였다. 이러한 결과를 바탕으로 연구의 함의 및 후속 연구에 대한 제안을 논하였다.

• 간호행정학회지
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• 제8권1호
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• pp.73-83
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• 2002

To identify the effects of preceptorship on teaching effectiveness at clinical nursing education, a group of nursing students who participate in program under the instruction of the preceptors was compared with the other group of nursing students trained by head nurses.The data were collected from 14 Mary. 2001 to 8 June 2001. The subjects of this study were 85 nursing students trained by the preceptors in the G. medical college hospital in Inchon, and 122 nursing students trained by head nurses at several hospitals in Inchon and Puchon, Korea. The scale for measuring the teaching effectiveness and satisfaction of student for clinical practice developed by Kim, Miae and Lee, Sookja were employed as the tool for the study. The data collected were analysed with SPSS on the teaching effectiveness items, then mean value and SD were evaluated. The t-test were also employed to compare the teaching effectiveness and satisfaction of student for clinical practice of the both groups. The relation of teaching effectives and satisfaction of student for clinical practice were analysed with Pearson's correlation coefficient. The following findings were carried out from this study. 1) The group trained by preceptors showed significant higher teaching effectiveness statistically than the group trained by head nurses, scored mean value of 3.46 and 3.04 respectively in the item of teaching effectiveness. 2) The respective item showing high score of teaching effectiveness in both groups was 'smooth and reasonable dealing on the issues occurred in the wards'. But the items of 'help nursing students to familiarize with other staffs quickly'and 'help always at near' showed low scores. 3) For 5 causal factors classified on the teaching effectiveness, the factor of 'professional knowledge and capability' got the highest score, but 'availability as a supporter' showed the lowest score in both groups. 4) The group trained by preceptors showed significant higher students' satisfaction of clinical practice than the group trained by head nurses, scored mean value of 3.54 and 3.17. 5) Total teaching effectives were posive correlation with students' satisfaction of clinical practice significantly (r=0.603)

• 패션비즈니스
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• 제24권6호
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• pp.135-147
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• 2020

This study explored students' online fashion studio class experiences, and investigated the factors affecting their class satisfaction. An online survey of college students who were enrolled in online studio classes within apparel and fashion-related departments during the spring of 2020 was conducted in June 2020. Responses from a total of 213 participants were included in the final data. Respondents rated lecture clips as the most useful, followed by teacher demonstration and feedback, PowerPoint (PPT) supplements, and Q&As. Frequently mentioned areas of improvement were online platform stability and video quality. Many respondents also stated that more streamlined teacher-student communication channels, immediate and meticulous teacher feedback, the adoption of course contents developed specifically for an online environment, and provisions for equipment usage would be desirable. Student satisfaction of an online fashion design studio class was significantly affected by teaching presence, social presence, online learning system stability, perceived usefulness of teacher's demonstration, and affective response toward COVID-19. Students satisfaction of an online garment construction studio class was significantly affected by teaching and social presence, online learning system stability, and perceived usefulness of teacher's demonstration. Based on these findings, we recommend developing teaching contents and methods that allow students to feel included in class and establish an online system with various functions to enhance the sense of social connection that can enable two-way communication.