• Title/Summary/Keyword: Service Concepts

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Comparison of Korean and American Elementary School Pre-Service Teachers' Concepts on Combustion (한국과 미국 초등 예비교사들의 연소에 대한 개념 비교)

  • Shin, Ae-Kyung
    • Journal of Korean Elementary Science Education
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    • v.33 no.4
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    • pp.736-750
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    • 2014
  • The purposes of this study were to investigate concepts of Korean and American elementary school pre-service teachers on combustion, and to compare the concepts of Korean pre-service teachers with those of American pre-service teachers. For this study, concept test on combustion was administered to 23 Korean and 18 American elementary school pre-service teachers. The test composed of 6 items: 'Definition of combustion', 'The reason why a candle in a glass bottle is blown out when the bottle was closed', 'The change of gases in the bottle when a candle burns in it', 'The combustion products of a candle', 'The combustion products of steel wool', and 'The combustion products of a substance'. The results showed that the rates of elementary school pre-service teachers who had scientific concepts on combustion were very low in both Korean and American pre-service teachers' groups, although they were a little different from items. However the rates of pre-service teachers who had partial concepts and misconceptions on combustion were high in two groups. The levels of Korean elementary school pre-service teachers' concepts were a little higher than those of American elementary school pre-service teachers' concepts. The contents and activities on combustion which are in Korean and American science textbooks seem to affect building up their concepts on combustion.

Development of Customer-Centered Convergence Service Concepts : A Systematic Framework and a Case Study in Telecommunications Industry (고객 중심의 컨버전스 서비스 컨셉 개발 : 절차 체계 및 통신 컨버전스 서비스 사례 연구)

  • Kim, Kwang-Jae;Min, Dae-Kee;Yook, Jin-Bum;Park, Jeong-Seok;Lee, Jee-Hyung;Choi, Jae-Kyung;Ryu, Kyung-Seok
    • IE interfaces
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    • v.19 no.2
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    • pp.140-152
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    • 2006
  • Today, many companies realize that the effort to develop new products / services faster that customers want and continue to purchase is crucial for their survival. As the service sector is rapidly growing, one of the challenges faced by the service industries is the lack of effective methodologies for new service development. This paper proposes a systematic framework for developing new service concepts, with an emphasis on generating innovative, convergence-type service concepts from the customer‘s perspective. The framework consists of three phases-identification of customer needs (Phase I), extraction of new service opportunities (Phase II), and generation of new service concepts (Phase III). The proposed framework is demonstrated through a case study in the telecommunications industry. In the case study, a survey was conducted on ten customers to identify the latent customer needs; 61 new service opportunities were extracted; and 129 new service concepts were generated.

An Analysis of Elementary Pre-service Teachers' Understanding of Mathematical Concepts (교육대학 학생들의 초등수학 개념 이해에 대한 분석연구)

  • Kim, Hae-Gyu
    • Communications of Mathematical Education
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    • v.24 no.2
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    • pp.365-384
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    • 2010
  • This paper is an analysis study where we surveyed how well pre-service teachers understand the mathematical concepts taught in elementary school. We analyzed the results focusing on the following: First, what are the pre-service teachers' understandings of the equal sign and variables? Secondly, how exact are their understandings of other elementary school mathematical concepts? The survey was done on the students in Teachers College of Jeju National University. We hope that the results of this study will help the improvement of mathematical education for elementary pre-service teachers.

Analysis of Misconceptions about Astronomy Concepts by Pre-service Elementary School Teachers (초등 예비교사의 천문 개념에 대한 오개념 분포 분석)

  • Je-Jun Han
    • Journal of the Korean Society of Earth Science Education
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    • v.16 no.3
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    • pp.328-339
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    • 2023
  • The purpose of this study was to investigate the astronomy-related concepts formed by elementary school pre-service teachers and analyze the distribution of misconceptions. The study was conducted on 43 pre-service teachers enrolled in the second year of an elementary teacher training college located in the central region of Korea. As a result of the study, first, pre-service elementary school teachers' misconceptions about astronomy concepts showed a diverse distribution. In particular, pre-service elementary school teachers still had misconceptions regarding seasonal changes, which were pointed out in many previous studies. Second, pre-service elementary school teachers had formed concepts at the level of simple memorization of astronomy concepts and were having difficulty applying the concepts they knew to various cases. Based on these research results, future astronomy-related education should be directed toward understanding astronomical phenomena through the application and application of various cases rather than simple memorization, and astronomy education in teacher training courses and teacher training should also reflect this content.

Research on Pre-Service Science Teachers' Understanding of and Problem-Solving Ability with Regard to Chemistry Concepts (예비 과학 교사의 화학 개념에 대한 이해도와 문제 해결 능력 조사)

  • Choi, Won-Ho;Yoon, Hyeo-Seon
    • Journal of the Korean Chemical Society
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    • v.56 no.5
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    • pp.617-627
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    • 2012
  • We investigated pre-service science teachers' understanding of and problem-solving ability with regard to chemistry concepts in the high school curriculum. For this purpose, we used related certain items and analyzed the results. We found that in the case of all items, some pre-service science teachers, who do not have clear concepts, selected incorrect answers. The in-depth interviews we conducted with the participants revealed some of the causes for the results obtained. First, although pre-service science teachers have better concepts as compared to high school students, they have the same misconceptions as students with regard to some concepts. Second, although they are familiar with the general definitions or meanings of scientific concepts, they do not understand the specific content that is emphasized in the curriculum. Moreover, they tend to solve problems by the information visually conceived. Third, although they know the necessity of general concepts related to problem solving, they sometimes fail to apply inquiry skills and tend to suggest concepts from the higher education curriculum that are not helpful for solving problems.

Product-Service Systems Design Approach : Servitization of a Small Furniture Manufacturing Company (시스템 디자인 연구 : 가구제조회사의 서비스화 실제 사례 중심으로)

  • Kim, Yong Se;Lee, Ju Hye;Lee, Hee Ju;Lee, Joon Seo
    • Korea Science and Art Forum
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    • v.20
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    • pp.159-171
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    • 2015
  • Service elements are added to the product to improve the company it its sales and innovation. The servitization process could take many different routes reflecting various properties of the manufacturing firm and its business contexts. Product-service systems (PSS) design method developed at Sungkyunkwan Universty, Service Design Institute, has been applied to a small furniture manufacturing company to demonstrate the utility of the method and to devise improvements. First, the business context of the company has been analyzed and key values have been identified. A co-creative session has been conducted to develop initial service concepts to drive those key values. The diverse positioning of those service concepts on the scale of service supporting product and service support customer is then developed to plan servitization phases. The specific service concepts are about company-customer relationship building as well as customization and personalization in this case. Initial service concepts are detailed with service blueprint so that prototyping and customer experience evaluation can be done. Business models in different servitization phases are designed. Further prototyping and customer experience evaluation has been done with business strategy improvements. In this paper, the proudct-service systems design method has been reviewed and the specific and real processes of the servitization using design will be described with discussion on the improvement of the method and the enhancement of the business.

The Service-Oriented Metaphor Deciphered

  • Draheim, Dirk
    • Journal of Computing Science and Engineering
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    • v.4 no.4
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    • pp.253-275
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    • 2010
  • In this article we review the metaphor of service-oriented architecture for enterprise computing. In typical definitions service-oriented architecture appears as a single message and a consistent roadmap for building flexible software system landscapes. But it is not. Different communities have elaborated different SOA (service-oriented architecture) concepts to address different problem areas, i.e., enterprise application integration, business-to-business, business process management, and software productizing. If software architects and software managers are aware of these strands of SOA when talking about SOA in their projects they can avoid misunderstandings and detours better. This article contributes a clarification of the different strands of SOA concepts and technologies and their mutual dependencies and identifies particular SOA concepts as instances of more general software engineering principles.

Development of Customer-Centered Convergence Service Concepts: A Systematic Framework and a Case Study in Telecommunications Industry (고객 중심의 컨버전스 서비스 컨셉개발: 절차 체계 및 통신 컨버전스 서비스 사례연구)

  • Kim Gwang-Jae;Min Dae-Gi;Yuk Jin-Beom;Park Jeong-Sik;Lee Ji-Hyeong;Choi Jae-Gyeong;Ryu Gyeong-Seok
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2006.05a
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    • pp.45-48
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    • 2006
  • This paper proposes a systematic framework for developing new service concepts, with an emphasis on the customer's perspective. The framework consists of three phases; identification of customer needs, extraction of new service opportunities, and generation of new service concepts. The proposed framework is demonstrated through a case study in the telecommunications industry.

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Moderate Effect of Cost Leadership and Differentiation Strategies on Relationship betweeen Service Innovation and Service Performance (중국 서비스 업체의 서비스 혁신이 성과에 미치는 영향에 대한 원가우위 전략과 차별화 전략의 조절효과)

  • Kim, Yeonggil;Park, Jeong Soo;Kim, Youn Sung
    • Journal of Service Research and Studies
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    • v.7 no.2
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    • pp.43-51
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    • 2017
  • The first goal of this study is to confirm validity and reliability of service innovation and service performance concepts in Chinese service industry and to verify positive relationship between the two concepts empirically. Furthermore, as the second goal of this study, we tried to check if cost leadership strategy and differentiation strategy have positive moderate effect on the relationship. Based on the results of survey on 203 Chinese service companies, we verified that service innovation and service performance are valid concepts and that the former has positive effect on the latter and, additionally, differentiation strategy, not cost leadership, showed positive moderate effect on that relationship.

Research on how Pre-service Teachers' Knowledge Changed in Movement Instruction Under the Guidance of an Expert Professor (우수교수의 동작수업을 통한 예비교사들의 지식변화와 수업의 특성 탐색)

  • Kim, Sun-Hyung;Kwak, Eun-Soon
    • Korean Journal of Childcare and Education
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    • v.14 no.2
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    • pp.19-38
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    • 2018
  • Objective: This study explores how pre-service teachers' knowledge changed in the field of movement education and the characteristics of the instruction they perceived during a 15-week course. Methods: The drawing of concept maps and interviews were used to discuss how pre-service teachers' knowledge changed and the characteristics of the course. Results: The results showed that the pre-service teachers interrelated concepts in a more systematic way, and the concepts they used were increased while master concepts were decreased, indicating that their knowledge changed in a far more hierarchical order after the class. Characteristics of the course that led to a change in their knowledge appeared under the proper guidance of a professor. This was well demonstrated by feedback and evaluation at the stage of planning instruction and simulation teaching. Conclusion/Implications: The study demonstrated that the proper guidance of a professor was a useful tool for fostering the professional development of pre-service teachers in regard to constructing knowledge in movement education.