• Title/Summary/Keyword: Service Categories

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An Analysis of the Contents of Pre-Service Early Childhood Teacher's Practicum Experience in Kindergartens and Child Care Centers Shown in Practice Teaching Journals (실습일지에 나타난 예비유아교사의 교육실습 및 보육실습 내용 분석)

  • Lee, Mi Ran
    • Korean Journal of Childcare and Education
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    • v.12 no.6
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    • pp.227-248
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    • 2016
  • The purpose of this study was to investigate the contents of pre-service early childhood teacher's practicum experience in kindergartens and child care centers through the analysis of practice teaching journals. The subjects of this study were a total 52 practice teaching journals of 26 pre-service early childhood teachers who completed their practicum in kindergartens and child care centers. This study analyzed the type of teaching practice management, the type of activities, and the contents of journal writings. The findings are as follows; First, pre-service teachers experienced a similar ratio of the type of teaching practice management in both types of teaching practice. Second, pre-service teachers performed more group activities in practicum in kindergartens, but more choice activities in practicum in child care centers. Third, the journal writing contents of pre-service teachers in both types of teaching practice mainly addressed the operating of educational and child care activities, and the execution of observing young children. But some categories of teacher's competency were hardly addressed. The results of this study could be used as basic data for designing early childhood practicum programs.

Theoretical Examination of the Quality of Fashion Education Services (패션 교육 서비스 품질에 관한 이론적 고찰)

  • 장경혜
    • Journal of the Korea Fashion and Costume Design Association
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    • v.4 no.1
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    • pp.131-141
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    • 2002
  • The present study, first, reviews theoretically previous studies about the concept and quality of services as well as tools to measure the quality. Second, it reviews theoretically previous studies about the concept and quality of special services as well as tools to measure the quality. According to the results of reviewing previous studies on service quality, it is considered that the variance among several researchers concerning the measurements of service quality is affected significantly by factors such as the procedures of data collection and analyses utilized in the studies. In addition, the fact that dimensions are different, or some dimensions are not independent, is highly likely to be based on the unique characteristics of business categories, in addition to research procedures. Accordingly, when measuring service quality in future studies, it may be desirable to adapt measuring tools partially for the characteristics of each service category, and to generalize the adjusted tools over the specific category. Especially studies on the quality of special service have been carried out in limited scope so far. Thus, it is required to develop and refine comprehensive and appropriate criteria and detailed questions to measure the quality of fashion education service. Furthermore, studies are necessary with regard to relations among relevant factors such as customers' satisfaction and perception on education service quality after they experience the services.

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Pre-service Elementary Teachers Difficulties in Science Lessons (초등 예비교사들이 과학 수업에서 겪는 어려움)

  • 윤혜경
    • Journal of Korean Elementary Science Education
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    • v.23 no.1
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    • pp.74-84
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    • 2004
  • The purpose of this study was to get an implication on teacher education program, by exploring the difficulties pre-service elementary teachers have with their science lessons. 37 pre-service teachers were requested to write an anecdote about their science lessons during their 4 week practicum. By analyzing these anecdotes, the difficulties were grouped into several categories by the researcher, and then reconfirmed by the pre-service teachers themselves. The result showed that there were far more difficulties with practical work (cases: 48), than with content knowledge teaching (cases: 17). Among practical work related difficulties, the most frequent cases were: 1) when they have unexpected result different from scientific theory (cases: 10), 2) when they teach process skill and usage of lab equipments (cases: 8), and 3) when they do not have enough preparation for practical work (cases: 7). Unlike the result of preceding research on secondary pre-service teachers, there was no affective aspect problems. These difficulties also can be divided into 'problems' and 'dilemmas'. Whereas 'problems' can be settled by removing obstacles, 'dilemmas', a conflict-filled situation, require choices between competing values or aims. The use of scientific language, the decision on the level and amount of knowledge they teach, and disposal of unexpected experiment results caused such dilemmas in science lessons. The research results imply practical work should be more strengthened in the elementary teacher education program. And both teacher educators and pre-service teachers need to understand that practical teaching is a complex enterprise accompanying some 'dilemmas'. The role of science teachers as managers of dilemmas could be considered.

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Brand Fandom Dynamic Analysis Framework based on Customer Data in Online Communities

  • Yu Cheng;Sangwoo Park;Inseop Lee;Changryong Kim;Sanghun Sul
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.17 no.8
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    • pp.2222-2240
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    • 2023
  • Brand fandom refers to a collection of consumers with strong emotions toward a brand. Studying the dynamics of brand fandom can help brands understand which services or strategies influence their consumers to become a part of brand fandom. However, existing literature on fandom in the last three decades has mainly used qualitative methods, and there is still a lack of research on fandom using quantitative methods. Specifically, previous studies lack a framework for locating fandoms from online textual data and analyzing their dynamics. This study proposes a framework for exploring brand fandom dynamics based on online textual data. This framework consists of four phases based on the design thinking model: Preparing Data, Defining Fandom Categories, Generating Fandom Dynamics, and Analyzing Fandom Dynamics. This framework uses techniques such as social network analysis and process mining, combined with brand personality theory. We demonstrate the applicability of this framework using case studies of two Korean home appliance brands. The dataset contains 14,593 posts by consumers in 374 online communities. The results show that the proposed framework can analyze brand fandom dynamics using textual customer data. Our study contributes to the interdisciplinary research at the intersection of data-driven service design and consumer culture quantification.

The Current Status and Future Prospective of Protected Areas in Korea - Case study in Protected Areas of Australia - (한국 자연보호구역 현황 및 향후 개선방안 -호주의 사례를 중심으로-)

  • Kim, Min-Jeong;Choi, Jong-Kwan;Lee, Sang-Don
    • Journal of Environmental Impact Assessment
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    • v.20 no.6
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    • pp.779-786
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    • 2011
  • This study aimed at comparing protected areas of Korea and Australia based on international conservation criteria by IUCN and analyzing what we need to improve for future management of protected areas of Korea. The registration status of protected areas of Korea listed on IUCN were 11 places in the Ia, 17 in II, 7 in IV, 7 in V; in total 42 places were recorded. However, the lists were missing many important areas. In Korea, we have only 4 protected area categories out of 6 indicating ecological diversity and management in its protected area system are insufficient. On the other hand, 9340 protected areas of Australia were listed on IUCN and evenly distributed in the total of six categories. Therefore, Korea should investigate measures for system establishment which ensures the diversity and indicative of our natural ecosystems and establish balanced system of protected areas including all IUCN categories I-VI through revaluation of natural, cultural, economic and social conditions and the needs.

Qualitative Research to Understand Environmental Factors of Customer, Foodservice Management, and Competitor and Factors that Improve Customer Quality of Life (질적 연구를 활용한 위탁급식 고객, 급식관리자 및 경쟁자 환경요인과 삶의 질 개선요인 도출)

  • Lee, Jin Young;Han, Kyung Soo
    • Journal of the Korean Society of Food Culture
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    • v.30 no.5
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    • pp.621-628
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    • 2015
  • The objective of the current study was to analyze the major factors affecting quality of life improvement for contract foodservice customers by identifying the contract foodservice environment consisting of the customer, foodservice management, and competitor. Qualitative research method was performed on foodservice customers and foodservice management using in-depth interviews. First, the customer environment was classified into three categories, including convenience of location, foodservice management environment into six categories, including comfort level of dining facility, and competitor environment into three categories, including service competition between foodservice providers. Second, quality of life was defined as the level of contentment felt by both the customer and foodservice management consuming the food provided. Third, both the customer and foodservice management perceived that the management environment of contract foodservice had a "medium" effect on quality of customer life. The findings of this study could be applicable for development of a contract foodservice business strategy through objective comparative analysis of the customer, foodservice management, and competitor environments.

Literature Review on the Statistical Quality Control in Journal of the KSQM for 50 Years (품질경영학회지 50주년 특별호: 통계적품질관리 분야 연구 리뷰)

  • Kwon, Hyuck Moo;Hong, Sung Hoon;Lee, Min Koo;Lim, Sung Uk
    • Journal of Korean Society for Quality Management
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    • v.44 no.1
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    • pp.1-16
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    • 2016
  • Purpose: This paper reviews the papers on statistical quality control issues which are published in Journal of the Korean Society for Quality Management (KSQM) since 1965. The literature review is purposed to survey a variety of statistical quality control issues. Methods: By grouping all of statistical quality control issues into 3 categories:; quality inspections, control charts, and process capability analysis. Results: Grouping all of papers on statistical quality control published in journal of the KSQM for 50 years into 3 categories, we provide a chronological roadmap for individual categories, and summarize the contents and contributions of surveyed papers. Conclusion: The review paper is expected to provide future direction to improve statistical quality control theories and applications in manufacturing and service industries.

Delphi studies on the operational problems of the Emergency Vehicle Priority Signal System and improvement measures (긴급차량 우선신호시스템 운영상의 문제점 도출과 개선방안에 관한 델파이 연구)

  • Jin-hyeon, Kim
    • The Korean Journal of Emergency Medical Services
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    • v.26 no.3
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    • pp.185-199
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    • 2022
  • Purpose: Prompt arrival of emergency vehicles at the scene is important. Therefore, special cases for emergency vehicles are being applied. However, there remain obstacles that obstruct the prompt arrival during dispatch. Methods: First, a literature review revealed five categories of problems with the emergency vehicle priority signal system. Then, the first Delphi survey was conducted to confirm the validity of the five categories. Further, a second Delphi survey was conducted to identify additional problems, and we used a 5-point Likert scale for a third Delphi survey. Results: A total of 92 items were extracted from preceding studies. The validity of the five categories was confirmed in the first Delphi survey. Then, 123 additional items were derived from the second Delphi survey, and the final 50 items were selected from 93 items obtained from the third Delphi survey. Conclusion: This study revealed problems and improvement measures for improving the operation of the emergency vehicle priority signal system that were not proposed in previous studies.

Content analysis of daily tooth cleaning service records by caregivers in a long-term care facility (노인요양시설에서 요양보호사가 제공하는 일상적 구강청결관리 기록지의 내용분석)

  • Baek, Ji-Hyun;Lee, Hye-Ju;Choi, Ho-Joon;Choi, Jee-Hye;Kim, Na-Kyung;Kwag, Jung-Min;Han, Dong-Hun;Kim, Nam-Hee
    • Journal of Korean society of Dental Hygiene
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    • v.14 no.6
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    • pp.903-913
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    • 2014
  • Objectives: The purpose of the study was to investigate the content analysis of daily tooth cleaning service records by caregivers in a long-term care facility. Methods: The data were analyzed by qualitative research based on content analysis of the daily records of the processes and results of daily tooth cleaning service. Twenty caregivers provided tooth, gum and denture cleaning service after breakfast, lunch, and dinner to 48 elderly residents. The study lasted about two weeks(from August 4 to August 20, 2014). The researcher reconstructed the language by repeatedly reviewing the caregivers statements in the records. The content categories were derived from the records through a reiterative manual comparative analysis. Using constant comparison method, reconstructed meanings were incorporated into various meanings and reanalyzed by final categories called as analytic coding. In order to validate the reliability, 6 times of discussion made the common meanings through a master's degree student and a dental hygiene professor. Results: The caregivers identified lack of understanding and ability to recognize the functional physical and mental changes in the elderly. The elderly had difficulty in recognizing silent communication and daily tooth cleaning. The caregivers were so strenuous in taking care of the daily tooth cleaning service for the elderly. At last, they gave up the daily tooth cleaning service and took on it to the guardians. They found that there was no social supporting network for oral health of the elderly residents. Conclusions: Caregivers had insufficient understanding of the functional physical and mental changes in the elderly residents, and they had difficulty providing daily tooth cleaning service to the elderly due to poor skill and abilities.

Pre-service Teachers' Perceptions of Successful Science Classes' Components (성공적인 과학 수업 구성 요소에 대한 예비교사들의 인식)

  • Seongun Kim;Sungman Lim
    • Journal of the Korean Society of Earth Science Education
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    • v.16 no.2
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    • pp.276-290
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    • 2023
  • The purpose of this study is to analyze the characteristics and specific elements of successful science classes that pre-service elementary school teachers think. For the study, 61 pre-service elementary school teachers (47 females, 14 males) were recruited as research participants. The data used in the study are mutual evaluation papers prepared during class performances by group and individual. The amount of data was a vast amount of qualitative data with a total of 150 pages, and the research results were derived by inductively categorizing this data through qualitative analysis. The summary of the research results is as follows. First, the factors constituting a successful science class were analyzed into 7 categories (14 sub-categories, 33 sub-elements). The elements that make up a successful science class in detail were analyzed as science subject contents, class management, selection of teaching and learning methods and organization of class contents, teaching and learning materials, understanding of students, understanding of teaching situations, and class-related efforts. Second, it was possible to describe the practical classes of pre-service teachers by collecting the details of the elements that make up a successful science class recognized by pre-service teachers. As seen in the above research results, the characteristics and specific elements of successful science classes recognized by pre-service teachers were identified, and based on this, pre-service teachers will be able to develop support for effective science class operation, and continuous analysis should be conducted.