• Title/Summary/Keyword: Resident participation

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Impact of Rural Village Consulting Service Quality on Resident Satisfaction and Business Performance - In Case of Muju County in Jeollabuk-do - (농촌마을 컨설팅의 서비스 품질이 주민만족과 사업성과에 미치는 영향 - 전라북도 무주군을 사례로 -)

  • Baek, Koung-Moon;Jang, Dong-Heon
    • Journal of Korean Society of Rural Planning
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    • v.25 no.2
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    • pp.23-33
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    • 2019
  • The study aims to measure the quality of consulting services for village-building projects in rural areas. To this end, the government wanted to analyze the impact of the quality of service on residents' satisfaction and business performance in villages that are receiving consulting services. As a result of the empirical analysis of the case areas, the five-dimensional tangibles, reliability, assurance and empathy of the quality of consulting services in rural villages had a defining influence on the residents' satisfaction. And the residents' satisfaction of consulting services had a defining influence on the business performance of the village with tangibles, reliability, and assurances. The main implications presented on the basis of these results were analyzed that it was necessary to universalize the assessment of service quality, to strengthen the burden of the village on the cost of consulting services, and to induce participation through a sufficient understanding of the villagers' business.

Deterioration Characteristics through Evaluating the Level of Deterioration of High-rise and High-density Apartments (고층고밀 아파트단지의 노후특성 평가 연구 - 1기 신도시 중 분당신도시의 아파트단지를 대상으로 -)

  • Cho, Sung-Heui;Lee, Tae-Kyung;Oh, Deog-Seong
    • Journal of the Korean housing association
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    • v.20 no.6
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    • pp.89-99
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    • 2009
  • The purpose of this research is to determine the deterioration characteristics of high-rise and high-density apartment complexes in 1st period new towns in order to regenerate apartments as sustainable residential environments in Korea. For this purpose, the level of deterioration was evaluated by using 'evaluating indicators of the level of deterioration of high-rise and high-density apartments'. The deterioration characteristics were determined inclusively and concretely based on evaluation results. In addition, the deterioration level according to residents' awareness of the deterioration of their apartment was evaluated. This study was conducted by methods of field data collection, staff interview, field measurement, and resident survey according to the measurement of the evaluating indicators. And the re-organized questionnaire based on the evaluating indicators was utilized for a survey of resident's awareness. The results are as follows: In the physical dimensions of apartments, the deterioration characteristics included deteriorated equipment and a decline in structural performance due to the aging of the apartment, a shortage of parking spaces, and the low flexibility of the bearing wall structure, etc. In terms of the social dimensions, the apartments showed an increase in the number of elderly households, a shortage of community facilities, and a lack of the opportunity for community participation etc. In terms of the economic dimensions, the apartments showed limitations in maintenance & repair and a lack of environmentally friendly features.

Differences of Park Satisfaction in New and Old Downtown as Public Service; Focused on the City of Daejeon (공공서비스로서 신.구도심지의 공원만족도 차이 - 대전광역시를 대상으로)

  • Shim, Joon-Young;Lee, Shi-Young
    • The Korean Journal of Community Living Science
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    • v.20 no.4
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    • pp.481-491
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    • 2009
  • The purpose of this study was to evaluate the urban park and the green spaces within the public service framework. It was investigated by identifying the priority elements as defined by the residents and to figure out the differences of residents' satisfaction for the parks in new and old downtown. This study surveyed 455 residents from 80 dong (neighborhoods) of 5 Gu(districts) in Daejon. In this study, satisfaction on the urban parks and the green spaces in the old downtown was compared with the new town area. The results were as follows: Those who lived in the new downtown areas showed higher satisfaction than those in the old downtown for the urban parks and the green spaces, as well as in all 8 other evaluation sections. Both new and old downtown residents scored high on the 'city landscape and the natural environment' and 'green spaces and facilitats' items, but scored low on 'citizen's respect' and 'acceptance of resident opinions'. The old downtown residents highly valued on easy access to the parks, while the new downtown residents focused on various activities and programs, as well as resident participation, as the parks. The variables affected the resident's satisfaction on the urban parks in old downtown areas consisted of 'information', 'diversity', 'supply decision'. Among these variables, 'diversity' had the most significant influence on the satisfaction level.

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Changes of Rural Landscape in the lifted Green-belt Area Using Resident Employed Photography(REP) (거주민 참여 사진촬영 방법(REP)를 활용한 개발제한구역 해제에 따른 근교 농촌 경관변화 분석)

  • Yun, Seung-Yong;Son, Yong-Hoon
    • Journal of Korean Society of Rural Planning
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    • v.24 no.4
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    • pp.15-25
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    • 2018
  • This study was designed to understand the change of rural landscape and to consider problems followed by development restrictions lifted for Neobiul Village in Ansan City, Korea. Physical landscape changes were comprehended by a field study and interview with local residents, and the residents' perception regarding the landscape changes were analyzed with the REP investigation method. The results can be summarized into the following three points: First, due to the lift of development restrictions and the deregulation of land use, the number of factories and warehouses for rent increased, which became a new source of income for the village. Second, the residents' complaints increased due to the increased traffic volume and waste from a sudden influx of factories and warehouses, which could not be handled by a small farming village. Third, a mix of landscape combining both city and farming village was formed due to the influx of external capital and the need of rental income, although the residents rather wanted Neobiul Village to become a residential village than a factory location. Furthermore, even in the farmlands near the village where development restrictions have not been lifted, the level of dependence on the farming industry has decreased as a consequence of the increase in farmland rent and weekend farms. This paper confirmed that the change of rural landscape followed by lifted development restrictions affects the everyday life of residents living in Neobiul Village. This study has significant implications in that it suggests a case showing the effects of national policies such as lifting development restrictions for rural villages in suburban areas.

The Analysis of the Influences on the Satisfaction of Volunteers Participation in Environmental NGO Action (환경 NGO에서 활동하는 자원봉사자들의 참여만족도에 영향을 미치는 요인 분석)

  • Koh, Woon-Mee
    • Hwankyungkyoyuk
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    • v.17 no.1
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    • pp.1-11
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    • 2004
  • The objectives of this study were: a) to measure the satisfaction of who volunteered in the activity, and b) to identify factors related to their satisfaction from the activities, and c) to provide policy implications to improve their satisfaction. This study was based on a literature review and empirical analyses. The empirical analyses have been completed through individual interviews with community residents who volunteer the NGO activities in the Korean Federation for Environmental Movement. The major findings from empirical analysis were as follows: As a result of correlation analysis, nine variables affecting the degree of their satisfaction were "activity time", "sex", "support of family and friends", "understanding of environmental NGO activities and fields of environmental NGO activities", "contact points for the activities", "income and vocation". As a result of multiple regression analysis, the five variables affecting the degree of their satisfaction were "understanding of the NGO activities", "income", "support of family", "marital status", "activity period" and these five variables explained 49.1% of the degree of their satisfaction. Based on the empirical findings, the following suggestions could be offered for the environmental NGO activities. 1) Environmental NGOs should offer resident-friendly programs which may help the residents participate in the NGO activities, so the volunteers can participate in the activities with their family, friends, and neighbors. 2) Environmental NGOs should provide appropriate information and educational supports to community residents, which might facilitate them to have a sound understanding of the NGO activities. And the environmental NGOs should provide diverse activity programs to facilitate participation and to formulate eligible management system for the activities. 3) To enhance the satisfaction of participation, environmental action programs should be organized and conducted through a careful consideration of the status of the community, the characteristics of residents, and so on. To provide better contact points, environmental NGOs should cooperate with religious organizations in communities, social groups, media and so on.

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Proposal of Urban Agricultural Park Management and Operation Plan Using the Public Service Design Process

  • Lee, Sang-Mi;Yun, Hyung Kwon;Jung, Young-Bin;Hong, In-Kyoung
    • Journal of People, Plants, and Environment
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    • v.24 no.2
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    • pp.153-167
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    • 2021
  • Background and objective: With the revision of the Act on Urban Parks, Green Areas, Etc. in 2013, the "urban agricultural park" was newly established under the subcategory of "themed park," thereby establishing the institutional basis for the creation of urban agricultural parks. However, urban agricultural parks are still in the early stages of their introduction. There is a lack of research on direction setting and specific operation management that considers urban residents' needs and the city's physical infrastructure. Methods: We utilized the public service design process suggested by the Ministry of the Interior and Safety of the Republic of Korea in 2019 to identify problems and develop directions for urban agricultural parks. The process consisted of the following four steps: Understanding, Discovering people's needs, Defining real problems, and Developing ideas. Results: As four types of ideas for revitalizing urban agricultural parks, 'information users want to know,' 'user participation in design,' 'venue for local communities,' and 'urban agricultural parks as health and rest areas' were derived. This means that urban agricultural parks must provide the information users want; users must plan, decide, and implement such information by directly participating in the creation and efficient management and operation of urban agricultural parks; and urban agricultural parks must be used as a venue for local communities. Urban agricultural parks should also be spaces for health and relaxation. Conclusion: Urban agricultural parks should avoid the unified space and passive participation patterns of existing urban parks, and become real spaces for resident participation that can satisfy all the production, leisure, landscape, ecology, and psycho-social needs of the users of urban agricultural parks. Furthermore, it is necessary to introduce a more systematic and diverse operating system so that it can work to revitalize the local community and connect organically with the function of the city.

Study on Activating a Sustainable Carbon-neutral Community through Resident Participation based on the Evaluation of Changwon City's Carbon-neutral Village Project (창원시 탄소중립마을 사업평가를 통한 지속가능한 주민참여형 탄소중립마을 활성화 방안 연구)

  • Yu Mi Jang;Sung Jun Lee
    • The Journal of the Convergence on Culture Technology
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    • v.9 no.3
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    • pp.569-577
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    • 2023
  • This study selected seven carbon-neutral villages, considering the characteristics of each region, including all five administrative districts of Changwon City, and proposed activation plans based on business evaluations through surveys of local residents and FGIs with leaders. The analysis showed that carbon-neutral education was the most important factor for activating carbon-neutral villages, with a response rate of 91.9% for 17 multiple-choice questions, followed by legal (ordinance) arrangements at 79.3% and village organization building at 74.1%. Based on this, the following activation plans through the participation of residents who are involved in the project of creating a carbon-neutral village in Changwon City were proposed. First, the characteristics of each carbon-neutral village model were classified into a resource circulation-based model, an environmental creation-based model, an environmental education and experience event-based model, and an energy efficiency-based model. Second, it is necessary to create and present carbon-neutral village growth stage guidelines for the growth of carbon-neutral villages. Third, manuals and teaching materials related to carbon neutrality, such as theories, issues, and practices, need to be produced and distributed for leaders and activists to easily apply and access for self-government operation of the village. Finally, if a carbon-neutral support center that is legally installable in Changwon City is established, it is expected that the lives of local residents will become more sustainable for carbon-neutral living in preparation for climate crises.

Selection and Application of Evaluation Factors for Urban Regeneration Project (도시재생사업의 평가요인 선정 및 적용)

  • Jang, Cheol-Kyu
    • Journal of the Korean Institute of Landscape Architecture
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    • v.47 no.6
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    • pp.53-66
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    • 2019
  • The purpose of this study was to suggest indicator-based selection and improvement plans for evaluating urban regeneration projects. First, we selected the indicators by conducting expert surveys and analysis of the responses received. Additionally, using the selected indicators, we analyzed the residents' opinions in Wongogae Village, where urban regeneration projects were in progress. Based on these, we suggested a plan to improve Wongogae Village. According to the study, we classified the urban regeneration evaluation indicators into 'Physical environment', 'Social environment' and 'Economic environment' according to their characteristics. We selected urban regeneration evaluation factors through the first expert survey and MCB analysis. As a result, we selected six factors for the 'Physical environment' category: 'Traffic and pedestrian environment', 'Residential (housing) environment', 'Safety and security environment', 'Greenspace', 'Landscape improvement' and 'Public space', In the 'Social environment' category, four factors were chosen: 'Resident participation', 'Community activation', 'Role of the local government and support centers' and 'Resident education' while for the 'Economic environment' category three factors were selected: 'Local economic revitalization', 'Creating an economy-based environment', 'Job creation'. Next, we conducted a second expert survey and carried out an AHP analysis using the selected evaluation factors to derive the overall weight for each. Among the evaluation factors for urban regeneration, the 'Residential (housing) environment' has the highest weighted value of 0.108, followed by 'Local economic revitalization' and 'Resident participation'. Lastly, the analysis of the residents' opinions of Wongogae Village using the urban regeneration evaluation factors, Parking environment', 'Maintenance of old houses and living environment', 'Environment for founding town and social enterprises', 'Improve commercial and business environment', 'Maintain and activate existing business' and 'Vitalizing small regional economies such as domestic handicrafts and side-job' had high overall importance, but low satisfaction, which means that it is necessary to improve the focus. Therefore, in order to improve the urban regeneration project in villages, it is necessary to improve the parking environment by expanding public parking lots, eliminate close houses, and idle lands, or open a school playground in the village for the residents. In addition, it is essential to encourage economic activities, such as fostering village enterprises and social enterprises in connection with cooperatives and allow for the selling of the products through resident activities, such as neighboring markets.

Management Model-Buildings of Location Conflict on Crematory Facilities (화장장시설에 관한 입지갈등 관리모형 구축)

  • Lee, Man-Hyung;Lee, Joong-Hoon;Kwon, Hyuk-Il
    • Korean System Dynamics Review
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    • v.8 no.1
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    • pp.67-95
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    • 2007
  • This paper focuses on prototype management models of location conflict concerned with crematory facilities in Korea. Using causal loops and stock-flow diagrams, it examines behavioral patterns of key variables, which would contribute to developing objective evaluation criteria. After a series of simulation works, the paper finds that the top priority should be given to how to improve neighboring residents' perception, ahead of specific compensation issues. Otherwise, they are open to vicious cycles or impasse. Juxtaposing individual cases together, Pusan and Cheongju examples which experienced the extreme confrontation in the initial stage could succeed in resolving crematory location conflict, especially between local residents and the public authorities, as the latter has repeatedly guaranteed to the former higher standards of participation. The opposite was almost true for Seoul and Ulsan cases, both of which were drawn into a crematory location whirlpool, incrementally losing resident's participation base. These results imply that the proposed management models would enhance mutual understanding among major stake-holders in relatively a shorter time, not to mention the overall cost.

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A Study on the Occupancy Environment Post Remodeling of Apartment Housing _ Focused on the household of User - (아파트 리모델링 후 거주환경에 관한 연구-거주자의 주생활 중심으로-)

  • 이향미;이청웅
    • Journal of the Korean housing association
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    • v.13 no.6
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    • pp.133-140
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    • 2002
  • This study researches the dwelling satisfaction about apartment remodeling by inspecting ten apartments located in Gwang-Ju, Jun-Nam province. The method of study is to use the field study method, which is based on cultural anthropology, and the participant observation method at same time. According to the research, we find those things as they follow. First, the participation of residents and the mutual agreement are necessary in the process of the selecting a company. Furthermore it's hard to solve the problem about an uniform design and an inferior construction. These things are the most serious factor in dissatisfaction of resident environment. Second, the space of storage and veranda should be separated for the proper functions and the space for laundry is necessary. The rooms, except bedroom, and the bathroom in the main living room should be used for practical application because they are not used so often and if we make the veranda as a inner space, we've got to make a gardening plan, too. Through this research we find out that the participation of an expert company and residents for enough communication and mutual agreement and the space plan for the satisfaction of occupants are necessary for the proper apartment remodeling.