• 제목/요약/키워드: Relation Satisfaction

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일개 신설종합병원 구성원의 조직문화인식이 조직유효성에 미치는 영향 (The Effect of the Perception of Organizational Culture of Employees on Organizational Effectiveness in a Newly Established General Hospital)

  • 신을숙;박병태;장성진;윤영옥;전금숙;김민희
    • 한국병원경영학회지
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    • 제25권2호
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    • pp.25-44
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    • 2020
  • Purposes: This study was to analyze the effects of organizational culture attributes on organizational effectiveness in newly established general hospital. Method: For this purpose, this study sampled 981 hospital employees working for E hospital opened on Apr. 1, 2019 in Seoul. A total of 981 questionnaires were distributed to them, and 888 ones responded to the survey, which had been conducted from Oct. 17, through Oct. 25, 2019. 793 responses were used for the final analysis. The data collected were processed using the SPSS 19.0K for descriptive statistics, T-test, ANOVA, Pearson's correlation coefficient and regression analysis. Findings: First, The type of organizational culture perceived most by hospital employees was 'hierarchy-oriented' (3.53) followed by 'relation-oriented'(3.33), 'task-oriented'(3.23), 'innovation-oriented'(3.19) and job satisfaction scored 3.13, organizational commitment scored 3.28 on their order. Second, 'Relation-oriented', 'task-oriented' and 'innovation-oriented' was positively correlated with job satisfaction and organizational commitment. hierarchy-oriented' was negatively correlated with job satisfaction and organizational commitment. Third, Factors that significantly influencing on organizational effectiveness in a newly established general hospital were as follows. Factors influencing job satisfaction included 'innovation-oriented', 'relation-oriented' and factors influencing organizational commitment included 'relation-oriented', 'innovation-oriented' and age. Practical Implications: In order to increase the organizational effectiveness of the E-General Hospital, it is necessary to gradually move from a hierarchica l-oriented culture to an innovation-oriented and relationship-oriented culture. Since age also affects organizational commitment, it is necessary to promote stability and growth by promoting the mentor-menti system for new members with a low level of experience and experience.

치과기공사의 이직에 관한 연구 (A Study on the Turnover of Dental Technicians)

  • 권순석
    • 대한치과기공학회지
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    • 제20권1호
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    • pp.61-89
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    • 1998
  • Having taken as cause of dental technicians separation from their service a variety of individual idiosyncrasies, function-related factors, external environment factors, functional satisfaction, organizational commitment, and intention to remain, the present study conducted a mail questionnaire poll and interviews on those dental technicians who are mow in the service with private dental technical workshops and dental technical workshops in general hospitals and private dental clinics. The resultant findings from analysis of the repondent's general characteristics of cause of separation form service were revealed, as follows : 1) It was shown that the higher the academic career, the considerably higher cause of position commitment among causes of individual idio-syncrasies, reflecting a statistically significant result(P<0.05) 2) The less the number of working hours as viewed from the average number of working hours per day, the higher the positive emotion, reflecting a significant relation(P<0.01) 3) Causes from performing duties among function-related causes diclosed a statistically significant relation among marital status, career, monthly income, and positions(P<0.01) 4) Causes from wages showed a statistically significant relation in the average number of working hours per day(P<0.01), monthly income(P,0.05), and positions(P<0.05) 5) Causes from supervision exposed a significant relation in workplaces(P<0.01) 6) Causes from promotion represented a significant relation in positions(P<0.001) 7) Causes from opportunnities for taking a job as seen from external environment causes also disclosed a statistically significant relation in workplaces(P<0.05) 8) Reponsibility for family sustenace reflected a statistically significant relation in sex, age, marital status, career, monthly income, work fields, term of employment, positions, and experience of separation(P<0.001) 9) Functional satisfaction showed a statistically significant relation in marital status, career, monthly income, and the average number of hours a day(P<0.05) 10) Oraganizational commitment disclosed a statistically significant relation in work experience, monthly income, term of employment, positions(P<0.05) and the average number of working hours a day(P<0.001) 11) The intention to remain indicated a statistically significant relation in age, marital status, work experience, monthly income, positions(P<0.001) and term of employment. the average number of working hours a day(P<0.01), and in the performing work field(P<0.05)

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간호대학생의 의사소통 능력과 대인관계에서 공감의 매개효과 (Mediating effect of communication ability in the relation between empathy and interpersonal relation in nursing students)

  • 조은희;김현숙;황순정
    • 한국간호교육학회지
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    • 제26권3호
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    • pp.290-298
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    • 2020
  • Purpose: This study aimed to grasp the correlation between communication ability, empathy, and interpersonal relations among nursing students, and to explore the mediating effect of empathy on the relation between communication and interpersonal relation in nursing students. Methods: Participants were 209 college students in the Department of Nursing at two universities. The data collection period was from October 1, 2019 to November 1, 2019. The questionnaire consisted of measuring tools for general characteristics, communication ability, interpersonal relation and empathy. SPSS/23.0 program was used. The analysis used descriptive statistics, Pearson's correlation coefficient, independent t-test, one-way ANOVA, multiple regression analysis, and Sobel's tests. Results: The communication ability was nursing major satisfaction (t=8.25, p<.001), and last year's average grade (t=7.29, p=.001). Interpersonal relationships showed significant differences in gender (t=2.51, p=.013) and nursing major satisfaction (t=10.99, p<.001). Communication ability and empathy (r=.37, p<.001), communication ability and interpersonal relation (r=.77, p<.001), empathy and interpersonal relation (r=.43, p<.001) showed a significant static correlation. In communication ability and interpersonal relation, empathy had a partial mediating effect (Z=2.97, p<.001), and explanatory power was 62%. Conclusion: To improve the communication ability and interpersonal relation of nursing students, it is necessary to develop a personalized and empathy-enhanced education program for each grade.

일부지역 치과위생사의 직무만족에 영향을 미치는 요인 (A study on factors affecting the job satisfaction of dental hygienists in part areas)

  • 심형순;이향님
    • 한국치위생학회지
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    • 제10권4호
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    • pp.555-565
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    • 2010
  • Objectives : This study was intended to examine job satisfaction in dental hygienists working in the Gwangju Jeonnam area and provide basic materials for the efficient management of dental clinics and the improvement of working conditions in dental hygienists. Methods : In order to achieve this purpose, the questionnaire survey was conducted from August 13 to October 6, 2007. Of a total of 394 questionnaires, 34 was excluded because of poor responses and finally 360(Gwangju 296, Jeonnam 64) were analyzed. Results : For job satisfaction associated with the total career and turnover, satisfaction was increased with the total career. Job satisfaction associated with working conditions became higher as a monthly mean paycheck was increased or when an incentive, in the annual pay system and long-service men preference was provided(p<0.05). Job satisfaction was 3.26. The highest satisfaction at detailed factors was found in patient relation(3.85), colleague relation(3.40), prospects(3.26), dentistry organization(3.17), autonomy(3.10), and pay(2.78). For detailed factors of job satisfaction, the most influential factor was monthly mean paycheck, followed by incentive, age and marriage(p<0.05). Conclusions : When dental hygienists' working environment is planned and improved in the rational and desirable direction, their job satisfaction will be improved. As a result, it will contribute to a decrease in the jobless rate and an increase in the productivity of oral care and the efficiency of hospital management.

치과기공사의 직무만족 요인이 이직의사에 미치는 영향 분석 (Analysis of the effect of dental technicians' job satisfaction factor on turnover intention)

  • 권은자;최에스더;한민수
    • 대한치과기공학회지
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    • 제42권3호
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    • pp.272-280
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    • 2020
  • Purpose: This study aimed to determine dental technicians' job satisfaction levels and to assess its influence on turnover intention. Methods: We included 230 dental technicians who work within Seoul, Incheon, Daejeon, the Gyeonggi Province, and the Chungcheongnam-do Province. We carried out a self-reported survey using a structured questionnaire. Results: As a result of assessing the research subjects' job satisfaction level, we found that there was a significant difference in working hours and a dental-work continuing plan sphere (p<0.05). Achievement & self-realization factors, the human relation factor, and growth & development factors were reported to be major job satisfaction indices. The whole average of the job satisfaction level came to 3.11, thereby appearing to be relatively high. In analyzing the research subjects' turnover intention, there was a significant difference in age, task field, dental-work career, working hours, incumbency, and dental-work continuing plan sphere (p<0.05). The question average for turnover intention was 2.88. As a result of assessing a correlation between job satisfaction and turnover intention, a significant negative (-) correlation was found between job satisfaction and turnover intention. Thus, a higher job satisfaction level was observed to lead to a lower turnover intention. Conclusion: As a result of conducting a regression analysis in order to assess the influence of job satisfaction on a turnover intention, a working condition factor, a human relation factor, and a recognition factor each appeared to have a high impact.

인터넷 환경조경매체의 서비스 품질 및 만족도 연구 - 전문포털사이트 라펜트를 중심으로 - (A Study on the Service Quality and Satisfaction of Internet Environment Landscape Architecture Media - Focus on Korean Professional Potal Site, Lafent -)

  • 최자호;구본학
    • 한국환경복원기술학회지
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    • 제19권5호
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    • pp.1-10
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    • 2016
  • The first objective of this study is to verify diverse responses of users of internet landscape architecture media to service quality. Second, the degree of value and evaluation of service users is understood. Third, the general relation between users' importance/achievement response and overall satisfaction is analyzed. Thus, the general relation between users' response and satisfaction is analyzed. It aims to contribute to the suggestion of basic data for the development of internet media in the landscape architecture area The results of this study are like following. First, there were significant differences in expect and performance responses depending on 'age' among demographic variables, and 'academic background' and 'work' among socioeconomic variables. Second, the influence of service quality on satisfaction was verified as significantly positive(+). Especially, the influence of appearance showing low importance and achievement was the most noticeably shown, so that it was analyzed as the most efficient progress. Third, the determinant of satisfaction was shown differently depending on 'age' among demographic variables and 'work' among socioeconomic variables.

항공사 종사원의 직무착근도가 직무만족, 조직몰입 및 이직의도에 미치는 영향 (Effects of Job Embeddedness Conceived by Airline Employees on Job Satisfaction, Organizational Commitment and Turnover Intention)

  • 이민순
    • 한국콘텐츠학회논문지
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    • 제10권10호
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    • pp.418-428
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    • 2010
  • 본 연구의 목적은 항공사에 근무하는 종사원의 직무착근도가 직무만족과 조직몰입 및 이직의도에 미치는 영향을 실증적으로 검증하여 항공사의 효율적인 인적자원 관리에 대한 자료를 제시하고자 실시하였다. 본 연구의 분석한 결과, 첫째, 항공사에 근무하는 종사원들의 직무착근도 요인이 직무만족과 조직몰입에 정(+)으로 영향을 미치는 것으로 나타났다. 둘째, 직무착근도의 요인 중 적합성이 이직의도에 부(-)의 영향력을 미치는 것으로 나타났으나, 연계와 희생 요인변수는 통계적 유의미하게 나타나지 않았다. 셋째, 직무만족과 조직몰입의 요인은 이직의도에 부(-)의 영향을 미치는 것으로 나타났다. 이러한 결과는 항공사 인적자원 관리자들이 종사원들의 직무착근도를 극대화시키는 방향으로 기업문화를 조성할 필요성이 있음을 시사한다.

주부의 가정관리능력과 가정생활만족도와의 관계 (A Study on the Relation Between Home Management Ability and Family Life Satisfaction of Home Makers)

  • 김경숙
    • 대한가정학회지
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    • 제31권3호
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    • pp.29-46
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    • 1993
  • The purpose of this study were to investigate the relation between home management ability and family life satisfaction of home makers, and to find out variables which influence them. The data were collected though the questionnaire whose respondent were 408 home makers in Kwang Ju and Kang Reung. The data were analyzed by various statistical method such as Cronbach's coefficient, factor analysis, frequency, percentage, mean, F-test, t-test, Duncan's multiple range test, regression analysis and path analysis. The results were as follow. 1. Home management ability score showed 68.5. Influential variables on home management ability were the level of education (husband and wife), occupation of husband and income as sociodemographic variables, and degree of resourcefulness recognition and of communication as psychological variables. 2. Family life satisfaction score showed 74.6. Influential variables on home management ability were the level of education (husband), occupation of husband and income as sociodemographic variables, and degree of resourcefulness recognition, of communication and of stress recognition as psychological variables. 3. The degree of communication was the highest influential variable to have influence on family life satisfaction. And the degree of resourcefulness recognition, of stress recognition, occupation of husband and wife, level of education(husband), number of children were variables to have directly and/or indirectly influence on family life satisfaction.

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관계혜택과 커뮤니케이션이 관계의 질과 장기지향성에 미치는 영향 - 미용서비스 점포를 중심으로 - (The effects of relationship benefits and communication on relationship quality and long-term orientation - Focused on beauty service stores -)

  • 김성은;정명선
    • 복식문화연구
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    • 제23권3호
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    • pp.484-497
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    • 2015
  • The purpose of this study was to examine the effect that relation-building factors between beauty service stores and customers have on relationship quality and long-term orientation. Specifically, the influence of relation formation factors (relationship benefits and communication) on relationship quality (satisfaction and trust) and long-term orientation was empirically examined. This research was conducted through a questionnaire survey, and 402 adults were targeted from Jan. 6 to Jan. 16 in 2014. The results were as follows. First, the relationship benefits of beauty service stores were classified into four dimensions of psychological, social, economic, and informational benefits. It was found that only the dimension of psychological benefits had a significant influence on long-term orientation among the relationship benefits dimensions. Second, it was found that the psychological benefits of beauty service stores had positive effect on relationship quality (satisfaction and trust). It was shown that informational benefits had a significant influence on satisfaction only. Third, it appeared that communication had a positive effect on long-term orientation. Fourth, it was found that communication had a significant influence on relationship quality(satisfaction and trust). Finally, it was shown that relationship quality (satisfaction and trust) had positive effect on long-term orientation. The implications of the research and direction for future study were discussed.

간호사의 부서이동제도에 대한 만족과 조직몰입의 관계 (A Study on the Relation Between Nurses' Satisfaction with the Job Rotation and Their Organizational Commitment)

  • 전길정;이명하
    • 간호행정학회지
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    • 제7권1호
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    • pp.127-144
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    • 2001
  • The purpose of this study is to provided a basic administrative data for effective personnel management of nurses' by investigation their assessment and satisfaction with the job rotation and by analyzing the relation between their satisfaction and organizational commitment. Data were collected from Nov. 20 to Nov. 25, 2000 through self-reporting questionnaires taken by 280 nurses working at a university hospitals The 3 structured instruments were used for collecting the data; Questionnaires for measuring the utility and the problem of job rotation, Questionaires for measuring the satisfaction with the job rotation, and Mowday's Organizational Commitment Questionnaires. The data obtained were analyzed using frequency, percentage, average, standard deviation, range, Cronbach's alpha coefficients, Peason's correlation coefficients, t-test, one-way ANOVA, and chi-square test, multiple regression. The Results were as follows : 1. The supporters for regular job rotation account for 67% while the opponents to it account for 33%. The chief reason for endorsing the regular job rotation is quoted ${\lceil}$to attain more diverse job experiences${\rfloor}$, followed in order by ${\lceil}$to improve the job motivation and morale through the realization of personal needs${\rfloor}$, ${\lceil}$to place the right man in the right position${\rfloor}$. The reasons for opposing to the regular job rotation were listed in order ${\lceil}$difficulties to secure the expertise of nursing${\rfloor}$, ${\lceil}$personal needs not fully reflected in the job rotation${\rfloor}$, ${\lceil}$job rotations prompted rather by the administrative needs than by personal aptitude and ability${\rfloor}$. 2. In the assessment of job rotation, the points affirming the utility of the job rotation are $2.60({\pm}.66)$ out of possible 5 points and those admitting the problems the job rotation are $3.58({\pm}.59)$. The satisfaction with the job rotation is rated at $2.98({\pm}.55)$. 3. In the analysis into the relation between the assessment of job rotation and satisfaction with the job rotation, fairly high positive correlation is revealed between the satisfaction and utility of job rotation, whereas, considerably high negative correlation is seen between the satisfaction and problems with the job rotation(p=.000). 4. There is relatively high positive correlation between the satisfaction with the job rotation and organizational commitment(p=.000). In conclusion, the utility of on the job rotation and their satisfaction with the job rotation have positive correlation and the satisfaction with the job rotation and organizational commitment showed the positive correlation, too. Therefore, it is thought desirable to take administrative strategies well as education to improve the recognition of the job rotation's utility and to reduce the recognition of the problems with the job rotation to remain in the direction toward contributing to enhancement of the organizational commitment.

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