• Title/Summary/Keyword: Quality Management Information System

Search Result 2,265, Processing Time 0.029 seconds

A Study on the development of quality information systemfor the improvement of product reliability of the auto part supplier (자동차 부품업체의 제품 신뢰성 향상을 위한 품질정보시스템 구축에 관한 연구)

  • Lee, Hee-Nahm;Park, Je-Won
    • Journal of the Korea Safety Management & Science
    • /
    • v.12 no.3
    • /
    • pp.231-235
    • /
    • 2010
  • Recently, according to the total quality management environment, the necessity of the systematic administration about the quality information is gradually enlarged as to vehicle related company. Accordingly, related companies require the operation of the information management system matched with the quality administration task level. And through the storage and share of the efficient quality information, they try to solve the customer claim about the quality and prevent the quality problem recurrence of product. This research suggests the standard business process of the auto part supplier for the efficient management of the quality information and the quick correspondence of the quality problem. In addition, by building and managing the quality information management system will be able to expect the more efficient quality management and the product reliability insurance.

Investigating the Impacts of the Quality of Project Management Information System on Project Performance and User Satisfaction (프로젝트 관리 정보시스템 품질이 프로젝트 성과와 사용자 만족도에 미치는 영향)

  • Park, So-Hyun;Lee, Taewon;Kim, Seung-Chul
    • Journal of Korean Society of Industrial and Systems Engineering
    • /
    • v.41 no.3
    • /
    • pp.50-60
    • /
    • 2018
  • The use of Project Management Information System (PMIS) is increasing in project management industries such as construction, defense, manufacturing, software development, telecommunication, etc. It is generally known that PMIS helps to improve the quality of decision making in project management, and consequently improves the project performance. However, how much and which parts of project management performance are affected by PMIS still need to be studied further. The purpose of this study is to investigate the impact of PMIS quality on project management performance. We collected data from various project based industries such as construction, defense, manufacturing, software development and telecommunication by using survey questionnaire. PMIS quality was measured in three dimensions. They are system quality, information quality and service quality. Project management performance was measured in nine variables such as time reduction, work accuracy, cost management, etc. Statistical analyses such as multiple regression were used to analyze the data. The results showed that PMIS quality had significant impacts on the project management performance and user satisfaction. It was notable that only two dimensions out of the three PMIS quality dimensions, system quality and information quality, affected the project management performance. Also, it was found that PM performance played a mediating role between PMIS and user satisfaction, and between PMIS and reuse intention. The contribution of this research is that it helps to clarify what aspects of PMIS affect the project management performance and user satisfaction.

Integrated Safety, Quality, and Environment Information System Based on Web Environment (웹 기반 하에서의 안전, 품질, 환경 통합 정보 시스템)

  • 박재현;김형준;나승훈;서지한;김귀남
    • Proceedings of the Safety Management and Science Conference
    • /
    • 2000.05a
    • /
    • pp.27-32
    • /
    • 2000
  • This study presents the design of integrated safety, quality, and environmental information system based on the internet environment. Quality management system, environmental management system, and safety management system are adapted in many manufacturing and service organization respectively but those system does not work effectively. Especially safety management system and environmental management system are very similar with format and contents. Therefore, Those system must be integrated to increase effiency.

  • PDF

Causal Relationship among Business Criteria in Korean National Quality Award (한국 국가품질상(KNQA) 평가모형의 인과관계 연구 : 기업체 평가기준을 중심으로)

  • Moon, Jae-Young;Lee, Sang-Chul;Suh, Jae-Hee;Suh, Yung-Ho
    • Journal of Korean Society for Quality Management
    • /
    • v.35 no.3
    • /
    • pp.55-65
    • /
    • 2007
  • The purpose of this study is to analyze the causal relationship among categories in the Korean National Quality Award(KNQA) model. The survey instrument consists of 79 questions from seven categories in the KNQA. Structural Equation Modeling(SEM) is used to analyze the empirical data and estimates the path coefficients among the KNQA categories. The result of this research indicates that Leadership drives systems that create Results through Foundation and Direction. Among eighteen hypotheses, sixteen hypotheses are statistically significant. Especially, this research indicates that Foundation and Direction are important mediating factors.

Perception and Evaluation of Quality of Hospital Information System (병원정보시스템 품질에 대한 인식 및 평가)

  • Lim, Jung-Do
    • The Korean Journal of Health Service Management
    • /
    • v.8 no.1
    • /
    • pp.1-13
    • /
    • 2014
  • The purpose of this study is to investigate the perception of quality property of hospital information system, the quality level, and its effects. The participants were 730 employees who are using hospital information system in hospitals. In order to analyze the relationship, the quality property regulates the consideration of user's taste and the state of user's favor for the design of hospital information system, and the quality level regulates user's convenience and properness. The main results from this study can be summarized as follows, First, the perception of quality property for hospital information system showed few significance level between occupation, but revealed significance level between position. The evaluation of quality level showed significance level depending on the occupation and position. Second, quality property which generally affects to the quality level of the hospital information system were different between types of occupation and quality factor.

A study on establishing a ISO 9001:2000 Quality Management System using information technology (정보기술을 이용한 ISO 9001:2000 품질경영시스템 구축)

  • Kim, Sang-Kuk;Shin, Sung-Ho;Lee, Young-Sei;Chung, Taek-Young
    • Journal of Korean Society for Quality Management
    • /
    • v.33 no.2
    • /
    • pp.13-21
    • /
    • 2005
  • Most organizations adopt a process-based approach to manage their operations and now business process management(BPM) is a well-established concept. Because ISO 9001:2000 has been influenced by BPR and it also emphasizes process based, BPM can get together with ISO 9001:2000. Korea Institute of Science and Technology Information has taken ISO 9001:2000 certificate in November 11, 2003 and now implements quality management systems based on BPMS. We call it KQMS(KISTI Quality Management System). KQMS based on BPMS is a new example in field of ISO quality management and is expected to support process management well.

The Present Status of Quality Management Information System in Domestic General Contractors (국내 종합 건설회사의 품질관리 정보시스템 동향 분석 -국내 6개사의 사례를 중심으로-)

  • Do Young-Suk;Baek Jong-Kun;Kim Jae-Joon
    • Korean Journal of Construction Engineering and Management
    • /
    • v.5 no.3 s.19
    • /
    • pp.137-145
    • /
    • 2004
  • Owing to the growth of Information Technology, some of big general contractors have been interested in the development of Quality Management Information Systems to integrate the information of quality in planning, design, procurement, construction, and maintenance phases, and tried to maximize the usefulness of it. But the trend has confined only to some big general contractors. The purpose of this paper is to put together and analyze the character of Quality Management Information Systems of big general construction companies and classfy them into a result-focused system and a process-focused system in order to provide primary information for both of development and adoption of the systems.

The Evaluation of Information System Success Factors In Health Center (보건소 정보시스템의 평가에 관한 실증적 연구)

  • Kim, Mee
    • Health Policy and Management
    • /
    • v.10 no.2
    • /
    • pp.78-102
    • /
    • 2000
  • Factors influencing the success or failure of information systems9IS) have been discussed in many literes. However, little thertical development or empirical research has examined effectiveness of information systems in health center. This study evaluates several model that contribute to IS success in bealth center. In this study, we propose a process model that exhibits several variables influence one after another. These can be classified into six different dimensions. These inclube system aspect, invidual effect. The system aspect is classified by system quality, information quality and service quality. On individual and organizational aspect, this study uses computer self-efficacy and support of top management. The results of this study are as follows: according to multiple regression analysis of user satisfaction, information quality and support of top management are statistically significant influence on user satisfaction. System quality and service quality are a partially significant influence on user satisfaction. Hypothesis 5, proposing that computer self-efficacy would relate positively to user satisfaction, ws not supported by the questionnaire results. Based on these results, information quality and support of top management are very important variables for IS success.

  • PDF

The Effect of Weather Information System'Quality Factor on User Satisfaction and Business Performance (기상정보시스템 품질요인이 이용자 만족과 사업성과에 미치는 영향)

  • Song, Gwangsuk;Kim, Gyuwhan;Yoo, Hanjoo
    • Journal of Korean Society for Quality Management
    • /
    • v.45 no.1
    • /
    • pp.93-116
    • /
    • 2017
  • Purpose: The purpose of this study is to suggest a key quality factor affecting user satisfaction based on quality attribute of weather information system and additionally, a managerial implication for activating weather information service market by analyzing causal relevance between weather information system and business performance. Methods: As its method, a causal relevance of quality factor of weather information system affecting satisfaction and business performance was analyzed by using structural equation model. An enterprise utilized in analysis sample performed a survey by targeting 186 distribution/logistics and general manufacturing company. Results: It was revealed that information, service quality of weather information system exerted a significant influence on user satisfaction and it did not take a significant influence on business performance in terms of quality of information, system and service. A significant relevance between user satisfaction and business performance was strong supported. Finally, it was revealed that utilization level of weather information system had a moderating effect on business performance. Conclusion: Domestic weather information system mainly focused on information utilization based weather information system and additional service level utilizing weather information is very low in practical terms. Therefore, in order to expand domestic weather related service market, systematic market expansion strategy of providing corporate customized service and case enlargement would be required.

Standardization of Information Flow Process based on Quality Management System (품질경영시스템 기반의 정보유통 프로세스 표준화 사례)

  • Kim, Sang-Kuk;Choi, Byeong-Seon;Kang, Mu-Yeong
    • Proceedings of the Korea Contents Association Conference
    • /
    • 2007.11a
    • /
    • pp.75-79
    • /
    • 2007
  • ISO 9001 International Quality Management System is international standard for develop a quality management system of organization. More efficient quality management supports a good environment for customer satisfaction to product and service that anytime. So, Korea Institute of Science and Technology Information (KISTI) was certificated ISO 9001:2000 Quality Management System in 2003 up to now. That is the first time on information flow and service for science and technology. For more efficient quality management, KISTI built a KQMS online system based on web. We obtain a improvement of customer satisfaction and efficiency of work, reduction of work processing time using KQMS.

  • PDF