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A study on establishing a ISO 9001:2000 Quality Management System using information technology  

Kim, Sang-Kuk (Korea Institute of Science and Technology Information)
Shin, Sung-Ho (Korea Institute of Science and Technology Information)
Lee, Young-Sei (Korea Institute of Science and Technology Information)
Chung, Taek-Young (Korea Institute of Science and Technology Information)
Publication Information
Abstract
Most organizations adopt a process-based approach to manage their operations and now business process management(BPM) is a well-established concept. Because ISO 9001:2000 has been influenced by BPR and it also emphasizes process based, BPM can get together with ISO 9001:2000. Korea Institute of Science and Technology Information has taken ISO 9001:2000 certificate in November 11, 2003 and now implements quality management systems based on BPMS. We call it KQMS(KISTI Quality Management System). KQMS based on BPMS is a new example in field of ISO quality management and is expected to support process management well.
Keywords
ISO 9001:2000; Business Process Management; ASP .NET;
Citations & Related Records
Times Cited By KSCI : 1  (Citation Analysis)
연도 인용수 순위
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