• 제목/요약/키워드: Quality Chain

검색결과 893건 처리시간 0.034초

공급사슬 내에서 품질지향적 기업문화가 지속가능경영성과에 미치는 영향에 관한 실증연구 (An Empirical Study on the Impact of Quality Oriented Corporate Culture on Sustainability Management Performances)

  • 우무진;박종우;정병영
    • 유통과학연구
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    • 제12권6호
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    • pp.31-39
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    • 2014
  • Purpose - Environmental issues, climatic changes, and greenhouse gases are problems to be solved at a global level. With an increased emphasis on the environmental and social responsibility of the management of companies, the manner in which companies approach quality-oriented culture and their individual sustainability management are being discussed as truly important issues to help them secure their competitiveness and growth strategies. This study proposes strategic directions to help manufacturers not only in expanding their competitive quality-oriented company culture but also in strengthening their sustainability management abilities. This study conducts a literature review and empirical research to examine how significantly the variables of a quality-oriented company culture, customer-centered management, and process-centered and supply chain management-centered cooperation affect sustainability management performance in relation to economic profitability, environmental integrity, and social responsibility. Research design, data, and methodology - To verify research models and hypotheses, the study examined 170 companies using a questionnaire survey conducted over six weeks, and involved the performance of data analysis on 146 samples. Questionnaire responses were calibrated based on a Likert scale. The study used the Smart PLS 2.0 program designed for PLS (partial least squares), an analysis instrument of SEM (structural equation modeling). The study then verified empirical research hypotheses working on reliability analysis, validity analysis, factorial analysis, and path analysis. Results - Among the nine hypotheses, four are accepted and the rest are rejected. A quality-oriented company culture focusing on customer-centered management significantly influenced the maintainability management performance of environmental integrity and social responsibility, while economic profitability was dismissed. A process-focused quality-oriented company culture was significantly concerned with economic profitability but not with environmental integrity or social responsibility. A supply-chain cooperative company culture had a significant effect on economic profitability but not on environmental integrity or social responsibility. Conclusion - This study proposes strategic directions to help manufacturers expand their competitive quality-oriented company culture as well as strengthen abilities with sustainability management. It conducts a literature review and empirical research to examine how significantly the variables of quality-oriented company culture, customer-centered management, and process-centered and supply chain management-centered cooperation affect sustainability management performance in relation to economic profitability, environmental integrity, and social responsibility. There are two main conclusions. First, companies should consider the need for social responsibility management and environmental transparent management-focused maintainability management as avenues to create new markets and business, thereby helping the companies secure a reputation for having a customer and process-centered quality-oriented company culture by creating shared values between supply chains and enabling win-win situations through cooperation. Second, we are marching towards a creative win-win era from a society of conflicts and ruptures. Companies should understand that social responsibility management and supply chain management (SCM)-focused cooperation are the foundations of sustainable development, as they try to improve their culture while pursuing both win-win relationships with interested parties and equity in various conflictive relations.

웹 서비스 품질표현을 위한 품질사슬 개념 연구 (A Research on Concept of Quality Chain for Describing Web Services Quality)

  • 이영곤;김은주
    • 정보처리학회논문지D
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    • 제14D권2호
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    • pp.241-248
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    • 2007
  • 웹 서비스의 활용 범위가 커지고 실제적인 구현사례가 늘어감에 따라, 웹 서비스 품질모델을 현실적으로 적용할 수 있는 방법에 대한 중요성이 커지고 있다. 웹 서비스 품질모델을 현실적으로 사용하기 위해서는 품질요소를 객관적이면서도 구체적으로 형상화하고, 이를 정량적, 정성적 측면에서 측정하고 평가할 수 있는 프레임워크가 있어야 한다. 사람과 기계가 동시에 이해할 수 있는 XML 기반의 웹 서비스 품질기술언어는 표준에 대한 합의라는 과정을 통해 측정되거나 평가된 웹 서비스 품질항목값을 엄밀하면서도 체계적으로 표현할 수 있다. 웹 서비스 품질언어(WSQL: Web Services Quality Description Language)를 작성하기 위해서는 웹 서비스 품질을 체계적으로 표현할 수 있는 패러다임이 필요하다. 이를 위해 본 논문에서는 웹 서비스 품질사슬이라는 새로운 개념을 제시하고 이 개념이 현실적으로 웹 서비스 품질모델을 기술하는데 적합하게 사용될 수 있음을 보이고자 한다.

Optimal Operation for Green Supply Chain in Consideration of Collection Incentive and Quality for Recycling of Used Products

  • Watanabe, Takeshi;Kusuawa, Etsuko;Arizono, Ikuo
    • Industrial Engineering and Management Systems
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    • 제12권4호
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    • pp.317-329
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    • 2013
  • In recent years, for the purpose of solving the problem regarding environment protection and resource saving, certain measures and policies have been promoted to establish a green supply chains (GSC) with material flows from collection of used products to reuse of recycled parts in production of products. In this study, we propose an optimal operation of the GSC while considering the collection incentive of the used products and quality for recycling of used products. Two types of decision-making approaches are used for product quantity, collection incentive of used products and lower limit of quality level of reusable parts in the used products for recycling in the GSC. One is the decision-making under an independent policy in decentralized supply chains where a retailer and a manufacturer make decisions so as to maximize profits individually. The other is the decision-making under a cooperative policy in centralized supply chains where a retailer and a manufacturer make decisions cooperatively so as to maximize the whole system's profit. Additionally, we also discuss supply chain coordination as a manufacturer-retailer partnership based on profit sharing. Furthermore, we show the effect of the quality of the reusable parts on the optimal decisions. The collection incentive of the used products was found to bring more profitability to the GSC activity.

Extenuating Food Integrity Risk through Supply Chain Integration: The Case of Halal Food

  • Ali, Mohd Helmi;Tan, Kim Hua;Pawar, Kulwant;Makhbul, Zafir Mohd
    • Industrial Engineering and Management Systems
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    • 제13권2호
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    • pp.154-162
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    • 2014
  • Effects of food scandals on religious belief, human health and even on causes of death indicate that firms and consumers are vulnerable to integrity risks in the global supply chain. Mitigating the integrity risk and maintaining the credence quality products like halal food is very challenging, if not impossible. Our aim in this research is to show that supply chain integration can mitigate the halal food integrity risk. To illustrate this idea, we have conducted case studies and interviews in seven Malaysian chicken supply chain focal firms. We unpack the halal integrity risks along the supply chain, such as production risk, raw material risk, food security risk, outsourcing practices risk, service risk, and logistics risk. The research argues that supply chain integration, such as internal integration and external integration practices, could minimize the halal integrity risk. The advantages of supply chain integration in mitigating the halal integrity risk are also highlighted in this paper.

대형종합병원의 헬스케어 공급망관리 도입에 관한 탐색적 연구 (An Exploratory Study on Healthcare Supply Chain Management of Large Hospitals)

  • 박성택;김태웅;김미량
    • 디지털융복합연구
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    • 제17권5호
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    • pp.145-155
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    • 2019
  • 의료산업분야에서도 헬스케어 공급망관리는 서비스품질 개선과 운영비용 절감을 위한 핵심도구로 많은 주목을 받고 있다. 특히 대형병원의 경우 서비스품질 제고와 병행하여 지속적으로 증가하기만 하는 헬스케어비용을 줄이기 위해 노력하는 현 상황에서 공급망 부문의 성과제고는 전략적으로 더욱 중요해지고 있다. 본 논문은 공급망관리를 통해 대형병원의 성과제고에 기여할 수 있는 병원운영상의 전략적 이슈에 대해 논의하고자 한다. 기존 연구논문 및 관련 자료분석을 통해 대형병원의 헬스케어 공급망관리의 기본 틀을 제시하고 운영 과정상의 정보 가시성과 공유 그리고 표준화 등이 핵심 요소임을 논리적으로 제시하였다. 또한 실제적인 공급망 운영을 위해 효율적인 계획수립과 운영프로세스, 각종 기자재의 추적가능성 극대화를 위한 RFID 활용, 의약품과 각종 소모품재고 절감을 위한 크로스 도킹시스템의 도입도 제안하였으며, 본 연구에서 논의한 공급망관리 운영기법에 대한 시사점도 제시하였다.

외식산업에서의 프랜차이즈 시스템 가맹점에 대한 소비자 의식 조사 (A Survey on the Consciousness of Consumers for Franchise System Restaurants in Food Service Industry)

  • 김두진;이성호
    • 한국식품영양학회지
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    • 제7권1호
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    • pp.36-44
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    • 1994
  • In this paper, we surveyed the actual utilization condition of chain stores of franchise systems and the customers' consciousness on chain shops and non-chain restaurants. The survey was conducted on 459 people either living or working in Pusan area and aged more than 4th grade in elementary school without sex distinction. The data analyses were made by way of frequency, percentage, Spearman rank correlation and Chi-square using dBastat 1.0 package of PC. The results of the survey are as follows. The survey indicates that respondents have the most experience of visiting chicken, hamburger, and pizza chain shops. Although the survey on the degree of preference between chain shops and non-chain restaurants indicates that men prefer non-chain restaurants and women prefer chain shops, the results are not so significant to conclude that there is a preference regardless of sex (N. S.): By ages, students and young group prefer chain shops and the aged group prefer non-chain restaurants (p< 0.05). The survey indicates that chain shops are proffered because of sanitary, quality, taste of foods and are not proffered because of simple menu and expensiveness. The survey indicates that non-chain restaurants are preferred because of distinctive taste of each restaurant and comfotableness, and are not proffered because of unsanitary and unkindness.

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기업간 정보시스템이 공급사슬 파트너쉽 및 성과에 미치는 영향 분석 (Analysis of Interorganizational Systems Effect to Supply Chain Partnership and Performance)

  • 한현수;송영화;노지철
    • Journal of Information Technology Applications and Management
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    • 제13권2호
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    • pp.41-54
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    • 2006
  • In this paper, we investigate the inter-organizational information systems effect to supply chain partnerships, and subsequently to the performance. The conceptual model for the causal relationships among interorganizational systems usage, interaction, partnership, and supply chain performances has been developed. Theoretical framework is based on the partnership research in relationship marketing area, and the interaction model from IMP group. The questionnaires are designed to test the hypotheses of the conceptual model. The survey result supports our hypotheses that collaborative IT effects to increase the interaction between the firms, and interaction causes to enhance the partnership quality. Also, the level of partnership shows strong positive correlation with the supply chain performances. Despite the limitations of collected sample data size, our study reveals the fact that inter-organizational information systems contribute to supply chain performance through enhancing the interaction and partnership level between the supply chain partners. Our research result is distinct from the most extant literatures that investigated the firm's collaboration impact on interorganizational systems usage.

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중소기업에서의 공급사슬 위험관리를 위한 패러다임 전환에 관한 연구 (A Study on Paradigm Shift of Supply Chain Risk Management for SMEs)

  • 윤승옥;이창호
    • 대한안전경영과학회지
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    • 제14권4호
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    • pp.71-77
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    • 2012
  • It is very important the collaboration and risk management of supply chain between the parent company and its partners in the supply chain risk management(SCRM). It was known that the SCRM approach is very different between a large enterprise and a small and medium-sized enterprise. This paper deals with the suggestion about SCRM structure for a small and medium-sized enterprise. This SCRM structure consist of risk identification, risk assessment, and risk mitigation. We expect that this SCRM structure promote the collaboration between a parent company and its partners to alleviate the supply chain risk.

위성체 지향 및 안정화 오차로 인한 영상레이더 위성 영상 품질 저하 해석 (Analysis of SAR Image Quality Degradation due to Pointing and Stability Error of Synthetic Aperture Radar Satellite)

  • 천용식;나성웅
    • Journal of Astronomy and Space Sciences
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    • 제25권4호
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    • pp.445-458
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    • 2008
  • 레이더 영상의 품질은 영상레이더 탑재체 뿐만 아니라 위성 본체의 성능에 크게 좌우되기 때문에, 영상레이더 위성의 영상형성구조분석(Image Chain Analysis)은 위성체 설계단계에서 가장 중요한 해석들 중 하나이다. 특히, 위성체 지향 및 안정화 오차는 탑재체 고유 설계에서 유도되는 영상 품질에 가장 나쁜 영향을 끼친다. 이 연구에서는 위성체 지향 및 안정화 오차로 인한 레이더 영상 품질 저하를 분석하기 위한 영상형성구조분석 알고리즘이 개발되었다. 개발된 소프트웨어는 궤도 모델, 자세제어 모델, 영상레이더 탑재체 모델, 클러터 모델, 영상처리 모델로 구성된다. 이 해석을 위해, $5km{\times}5km$의 관측폭을 가지는 1m고해상도 모드 레이더 영상의 원시 데이터를 시뮬레이션하고, 영상처리를 수행하였다 영상 품질을 분석하기 위해 영상 내에 총 25개 점표적들을 생성하였다. 이 연구의 결과, 레이더 영상의 방사 정밀도는 위성체 지향오차에 가장 많은 영향을 받는 것으로 해석되었으며, 최고의 영상 품질을 만족시키기 위해서는 위성체 자세제어 시스템의 성공적인 설계가 가장 중요하다.

공급업체 개발 활동과 성과에 대한 공급사슬 CSR 및 상생협력의 조절 효과에 대한 탐색적 연구 (An Exploratory Research on Moderate Effect of Supply Chain CSR and Co-Existence Activities to Relations Between Supplier Development and Performances)

  • 박정수;장덕신;김연성
    • 품질경영학회지
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    • 제41권1호
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    • pp.39-52
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    • 2013
  • Purpose: The purpose of this study was to investigate if purchasing companies' efforts of supplier development activities to supplier companies have positive impacts on the purchasing companies' performance as the first step. In the second step, we tried to confirm if the concept of Supply Chain Corporate Social Responsibility activities and Coexistence activities take the roles of moderate variable on relationship between supplier development and three performances respectively. Methods: The collected data through survey were analysed using multiple regression for the first step of the study and moderate regression for the second one of it. Results: The results of this study are as follows; supplier development efforts effect on all three performances positively. Moreover, Supply Chain CSR has significant moderate effect on relationship between supplier management and corporate performances, while Coexistence does between supplier management and logistics performances. In the case of relationship between supplier management and production performances, both Supply Chain CSR and Coexistence show significant moderate effect. Conclusion: Manufacturing companies in Korea need to make effort of supplier development in selective way when they want to practice Supply Chain CSR and Coexistence concurrently considering strategies and objectives.