• Journal of Korean Society of Industrial and Systems Engineering
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• v.27 no.3
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• pp.97-105
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• 2004

The purpose of this study is to design and implement web-based quality cost management system to measure the performance of quality improvement activities in the business firms. The designed web-based quality cost management system which is also known as WQCMS (Web-based Q-Cost Management System) utilized newly classified objective performance indicator items to measure quality related activities. Well-classified performance measurement Indicator item lists which are played key role in the system was researched and standardized according to size and business categories of enterprise. Its code standards are based from fundamental PAF Model. Developed WQCMS have ability to collect and analyze quality data generated from various different departments in the inside or outside of the enterprise without any limitations, if end-users are able to access wide area network. It provides the capability to integrate quality information from database and to generate various easy analysis reports to management's needs using built-in analysis tool modules with real-time. The proposed system was developed using Microsofi's .Net technology, ASP.NET and MS-SQL Server 2000. By web-enabling Q-cost management system, the effectiveness of the system management and utilization was realized by easiness of information Integration and economical efficiency.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2019.11a
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• pp.195-196
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• 2019

It It is not easy to reduce the operation costs at a time when it is hard to expect increase sales due to growing economic uncertainties. For logistics centers, which need to keeps their competitive advantage in the market by raising service levels at low cost, it is essential to drastically improve service levels at low cost. This study suggests that KPI (Key Performance Indicator) analysis should determine whether efficient logistics operation is being performed for the entire process of the logistics operation system. And also we suggests that each item should be set up, measured, and improved so that customer satisfaction can be increased based on performance indicators.

• Journal of the Society of Disaster Information
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• v.17 no.1
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• pp.39-52
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• 2021

Purpose: Recently, due to increasing usage of high-tech equipment for facility inspection, the need of verifying high-tech equipment is being emphasized. Therefore, the purpose of this paper is to develop performance evaluation methodology of tunnel scanners that inspect tunnel facilities. Method: This paper describes literature reviews regarding the performance evaluation methodology of high-tech based equipment for facility inspection. Based on these investigations and expert advisory meetings, this paper suggests a performance evaluation methodology of tunnel scanner. Result: First evaluation indicator states minimum performance standards of tunnel scanners. Second evaluation indicator is related to tunnel scanner quality. Conclusion: The performance evaluation methodology can provide reliable equipment performance catalogues, helping users to make a proper selection of equipment. Also, developers of equipment can get authorized verification of performances, preventing poor maintenance of facilities.

• Proceedings of the SAREK Conference
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• 2009.06a
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• pp.9-14
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• 2009

A variety of Certification systems are initiated, as increased demands for housing quality of building & house owner. New building and apartment built in Seoul metropolitan should acquire Building Energy Rating System and Housing Performance Grade indication System, Green Building Certification System. Building Energy Rating System could be acquired through the certification from energy performance index of environment grade in Housing Performance Grade Indication. Between Housing Performance Grade Indication and Green Building Certification System, There are troublesome to acquire certification because a lot of assessment items are overlapped. At a result, the rational and efficient certification system should be initiated not only to avoid overlap among those certification systems and promote Green Building market share but also efficient certification system operation. We will discuss on assessment items between Housing Performance Grade Indication System and Green Building Certification System and release the improvement method those Certification Systems to avoid overlapping to assessment items.

• The KIPS Transactions:PartD
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• v.11D no.4
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• pp.747-754
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• 2004

Database administrators should be aware of performance characteristics of database systems in order to manage database system effectively. The usages of system resources in database systems could be quite different under database workloads. The objective of this paper is to identify and analyze performance characteristics of database systems in different workloads, which could help database tuners tune database systems Under the TPC-C and TPC-W workloads, which represent typical workloads of online transaction processing and electronic commerce respectively, we investigated usage types of resource that are determined by fourteen performance indicator, and are behaved in response to changes of four tuning parameters (data buffer, private memory, I/O process, shared memory). Eight out of the fourteen performance indicators cleary show the performance differences under the workloads. Changes of data buffer parameter give a influences to database system. The tuning parameter that affects the system performance significantly is the database buffer size in the both workloads.

• Journal of Korean Society of Water and Wastewater
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• v.34 no.6
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• pp.495-502
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• 2020

The 37 indicators for performance evaluation of public sewage management agencies are divided into four major categories (agency manpower management ability, wastewater treatment plant operation and management, sludge and water reuse, service quality) in the first stage, and the necessity and score acquisition for the detailed indicators by each major category in the second stages. Priority was investigated through the Analytic Hierarchy Process (AHP) analysis technique for ease and relevance of company efforts. Also, based on the results of this analysis, integrated type weighting and relative importance were analyzed. As a result of the analysis, the weight and relative importance of the first stage classification were in the order of wastewater treatment plant operation and maintenance, operation agency manpower management ability, sludge and water reuse, and service quality. As a result of analyzing the weights and priorities of the detailed performance indicators in the second stage, it was found that operator's career years, the percentage of certification holding rate in operators, compliance with the effluent water quality standards, training times for operators, and efforts to manage hazardous chemicals were important. Some of the indicators of operation agency performance evaluation may include indicators in which the performance of the company's efforts is underestimated or overestimated. In order to improve this, it is necessary to give weights in consideration of the necessity of the indicator, the relevance of the company's efforts, and the ease of obtaining scores.

• Journal of Korea Water Resources Association
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• v.51 no.11
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• pp.977-987
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• 2018

The purpose of the water distribution system is gradually changing to increase the flexibility for responding to various abnormal situations. In addition, it is essential to improve resilience through preparing emergency plans against water supply failure. The most efficient way is emergency interconnections which supply water from interconnected adjacent blocks. To operate successful interconnections, it is essential to evaluate the supply performance in spatial and temporal aspects. The spatial and temporal aspects are dominated by its interconnected pipes and interconnected reservoirs respectively. In this study, an emergency interconnection scenario where problem occurred in reservoir 1 at 0:00hr in A city, Korea. An Advanced-Pressure Driven Analysis model was used to simulate the volume and inflow volume of the interconnected reservoirs. Based on the hydraulic analysis results, a multi-dimensional evaluation of the supply performance was conducted by applying possible water supply range indicator (PWSRI) and possible water supply temporal indicator (PWSTI) which are based on fuzzy membership functions. As a result, it was possible to evaluate the supply performance on the sides of consumers in spatio-temporal aspects and to review whether established plans mitigate the damage as intended. It is expected to be used for decision making on structural and non-structural emergency plan to improve the performance of an emergency interconnection.

• Journal of the Korean Society for Aviation and Aeronautics
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• v.26 no.1
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• pp.37-43
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• 2018

There has been the migration to a performance-based approach in many areas which include transition planning at global, regional and local levels, performance-based navigation and safety management. Achieving continuous success of Air Traffic Management (ATM) systems would require a performance-based approach to raise productivity and efficiency of it through performance measurements and reviews. This paper considers establishment planning of performance measurement and evaluation system for ATM. Related to key performance areas proposed by International Civil Aviation Organization, performance indicators and metrics which could be used to measure and evaluate ATM performance are presented. Also, organizational system and operational planning for efficient operation of ATM are presented.

• Quality Improvement in Health Care
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• v.7 no.2
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• pp.218-228
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• 2000

Background : Among 'structure', 'process' and 'outcome' approaches, outcome evaluation is considered as the most direct and best approach to assess the quality of health care providers. Risk-adjustment is an essential method to compare outcome across providers. This study has aims to judge performance of hospitals by severity adjusted mortality rates of coronary artery bypass graft (CABG) surgery. Methods : Medical records of 584 patients who got the CABG surgery in 6 general hospitals during 1996 and 1997 were reviewed by trained nurses. The MedisGroups was used to quantify severity of patients. The predictive probability of death was calculated for each patient in the sample from a multivariate logistic regression model including the severity score, age and sex. For evaluation of hospital performance, we calculated ratio of observed number to expected number of deaths and z score [(observed number of deaths - expected number of deaths)/square root of the variance in the number of deaths], and compared observed mortality rate with confidence interval of adjusted mortality rate for each hospital. Results : The overall in-hospital mortality was 7.0%, ranged from 2.7% to 15.7% by hospital. After severity adjustment the mortality by hospital was from 2.7% to 10.7%. One hospital with poor performance was distinctly divided from others with good performance. Conclusion : In conclusion, severity-adjusted mortality rate of CABG surgery might be applied as an indicator for hospital performance evaluation in Korea. But more pilot studies and improvement of methodologies has to be done to use it as quality indicator.

• Journal of Urban Science
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• v.7 no.2
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• pp.11-19
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• 2018

Local governments in South Korea are making efforts to promote highly effective policies through activating communication with citizens as a major innovation strategy. The performance evaluation system includes new performance indicators related to communication with citizens. This is a change to build a consumer-centered performance management system. The purpose of this study is to present guidelines when developing and applying the communication indicators promoted by local governments with interest. For this purpose, the development scope and management methods of the communication performance indicators are presented. For communication performance management, this study emphasized building a strategy planning based performance management system, presenting information that can be understood by citizens, complying with the development procedures of performance indicators, and improving qualitative indicators. In addition, for effective performance management, this study presented the decision-makers' strong willingness, gradual expansion of communication evaluation, establishment in organizational performance culture, and so on.