• 제목/요약/키워드: Participation in consulting

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농촌마을 컨설팅의 서비스 품질이 주민만족과 사업성과에 미치는 영향 - 전라북도 무주군을 사례로 - (Impact of Rural Village Consulting Service Quality on Resident Satisfaction and Business Performance - In Case of Muju County in Jeollabuk-do -)

  • 백경문;장동헌
    • 농촌계획
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    • 제25권2호
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    • pp.23-33
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    • 2019
  • The study aims to measure the quality of consulting services for village-building projects in rural areas. To this end, the government wanted to analyze the impact of the quality of service on residents' satisfaction and business performance in villages that are receiving consulting services. As a result of the empirical analysis of the case areas, the five-dimensional tangibles, reliability, assurance and empathy of the quality of consulting services in rural villages had a defining influence on the residents' satisfaction. And the residents' satisfaction of consulting services had a defining influence on the business performance of the village with tangibles, reliability, and assurances. The main implications presented on the basis of these results were analyzed that it was necessary to universalize the assessment of service quality, to strengthen the burden of the village on the cost of consulting services, and to induce participation through a sufficient understanding of the villagers' business.

지역사회건강증진을 위한 참여: 이해와 적용 (Community Participation for Health Promotion: Definitions and Applications)

  • 유승현
    • 보건교육건강증진학회지
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    • 제29권4호
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    • pp.57-66
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    • 2012
  • Objectives: This paper describes the concept, principles, and strategies and directions for community participation in health promotion. Methods: Descriptions of and discussions on community participation in this paper are based on the results of selected peer-reviewed research articles, white papers, and practice manuals which address the issues of community participation and community empowerment, and principles and strategies for practice in community health promotion. Results: In ladder-of-community-participation models, the level of participation ranges from non-participation to the stages where communities have partnerships, delegated power, and control. Enhancement of participation is presented as a continuum of informing - consulting - involving - collaborating - empowering. For community participation to reach its fullest potential, the types and levels of participation desired should be clearly decided at the beginning. Along with community readiness for participation, public health system should also be in place readily to process community participation for health promotion with appropriate procedures, guidelines, methods, resources, and stakeholders' commitment and support. Conclusions: For the promotion of participation in community health, readiness for participation of both community and public health system should be prepared.

기업 고객상담실의 직무내용과 필요능력에 관한 연구 - 고객상담실 직원을 대상으로 - (A Study on the Job Description and Necessary Abilities for Consumer Affairs Department in Business)

  • 이승신;이기춘;박명희;송인숙;이은희
    • 대한가정학회지
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    • 제40권3호
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    • pp.115-136
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    • 2002
  • The purpose of this study was to find out job description and necessary abilities for Consumer Affairs Department Service in business. This study was done using survey by mail to the representatives in Consumer Affairs Department in business. 354 representatives were used for the sample. The business was selected 32 among 107 in OCAP(Organization of Consumer Affairs Professionals in Business), from September 25 to October 5, 2000. The results were analyzed from 96 representatives, 23 business. The results of this study are as follows: 1. The degree of importance and participation on the job description in Customer Service Department was analyzed. The most important job was related to consulting. Consumer management and information collect & provision were next important job in consumer affairs. 2. When the degree of participation on the job description compared to the degree of importance, we found that the general level of participation on the job was a little lower than the degree of importance on the job. Especially, the biggest difference was found in the formation of focusing customer. The smallest difference was found in the field of consulting. 3. The most necessary ability for the representative of consumer affairs department in business was responsibility and sincerity, communication skill. The big difference of present ability and necessary ability of representative was persuasive power and communication skirt.

Examination of the Impact of Blood Groups on Group Participation

  • Asgari, Omid
    • 산경연구논집
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    • 제6권2호
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    • pp.25-30
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    • 2015
  • Purpose - Could blood type provide the key to wellness and affect our personality? The theory that blood type is linked to personality (and other mental and physical qualities) is popular mostly in Japan, although it has carried over to Taiwan and South Korea. Research Design, Data, and Methodology - Questionnaires were distributed to 380 production line company employees. The reliability and validity of the questionnaires were examined through independence testing and the average ratio comparison of the two populations. Additionally, using Pearson's chi-square formula, the relationship between the blood group (independent variable) and general group participation (dependent variable) was tested along with the Schuprow coefficient. Result - The prioritization of blood groups over the general group participation was identified and the following results were obtained: Individual group participation is affected by personality features derived from temperament, mood, and other characteristics. Conclusion - The study showed that individual blood groups have an effect on their group cooperation, and among blood groups, blood group A had the greatest tendency to group participation, followed by blood groups O, AB, B, respectively.

Examination of the Impact of Blood Groups on Group Participation

  • Asgari, Omid
    • 융합경영연구
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    • 제3권2호
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    • pp.9-20
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    • 2015
  • Could blood type provide a key to wellness and even affect our personality? The theory that blood type is linked to personality (and other mental and physical qualities) is popular mainly in Japan, though it has carried over to Taiwan and South Korea. The present study is the result of a scientific research in which the relationship between two important variables, namely blood group a nd group participation, are determined in the research framework. Based on some collected data from manufacturing firms which are accepted firms in Tehran Stock Exchange, and through cluster sampling a sample was selected. 380 questionnaires were distributed to the personnel of production line, of the firms then the reliability and validity of the questionnaires through independence test and average ratio comparison of the two population were examined, and through Pearson's chi-square formula, the relationship between blood group (independent variable) and group participation (dependent variable) were tested, then through Schuprow coefficient, the prioritization of blood groups over group participation was identified and the following results were obtained: people group participation is affected by their personality features which is derived from their temperament, mood, and characteristics. The study also showed that people blood groups has an effect on their group cooperation, and among blood groups, blood group A has the greatest tendency to group participation and then blood group O, AB, B are prioritized respectively.

국민 참여를 통한 공공서비스디자인에 관한 연구 -국민디자인단을 중심으로- (A Study on Public Service Design Based on Citizen Participation -Focused on Participatory Public Service Design Group-)

  • 백수현;김선아
    • 디지털융복합연구
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    • 제17권9호
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    • pp.321-326
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    • 2019
  • 본 연구는 공공서비스디자인을 위한 국민 참여의 실현 방법에 대해 살펴보고자 한다. 먼저, 공공서비스 개발프로세스 개선의 배경, 공공서비스디자인과 국민 참여의 개념을 이해한 후, 국민디자인단을 중심으로 공공서비스디자인을 위한 국민 참여의 실현 방법과 지향하는 바를 요약한다. 국민디자인단은 국민 참여를 실현하기 위해 국민의 직접적인 참여와 서비스디자인 활용에 기반 한 국민 참여 중심의 프로세스, 방법론을 채택했다. 이는 높은 수준의 국민 개입과 정부-국민 간 소통을 지향하는 것임을 발견하였다. 본 연구는 국민 참여 중심의 공공서비스디자인을 위한 국민 참여의 구체적인 실현방법을 탐색하거나, 본질적으로 지향해야 할 요소를 발굴하는데 유용하게 활용 될 것이다.

정부 R&D 지원사업의 참여요인이 중소기업의 R&D 성과에 미치는 영향 (The Effect of Government R&D Subsidies Program Participation Factor for SMEs R&D Performances)

  • 최승욱;정진택;유연우
    • 디지털융복합연구
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    • 제12권5호
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    • pp.171-180
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    • 2014
  • 본 연구는 정부의 R&D 지원사업에 참여하는 중소기업들의 참여요인이 기업의 R&D성과에 미치는 영향에 관한 것이다. 현재 정부의 R&D 지원사업은 여러 형태로 운영되고 있으며, 각 기업에 보조금이나 설비 및 장치, 인력, 교육 등의 지원이 이루어지고 있다. 각 기업들 또한 다양한 사업 참여요인을 가지고 지원 사업에 참여하게 된다. 따라서 본 연구는 이와 같은 정부 R&D 지원사업의 사업수행 종료 후, 기업의 다양한 참여요인이 관리적 성과에 해당하는 사업관리능력에 긍정적인 영향을 미치는지 대한 가설을 검증한다. 또한, 사업관리능력이 기술적 성과인 R&D 투자 강화와 기술역량 강화에 영향을 미치는지에 대한 가설을 검증한다. 이 분석결과를 통해 향후 정부지원사업에 참여하는 여러 기업들의 전략적 R&D성과 관리를 위한 방향설정에 도움이 될 것이다.

자동차 전장부품 개발에서 공급사슬형상, 기업 매출 특성이 성과에 미치는 영향 (Influence of Supply Chain Configuration and Annual Sales on Performance in the Development of Automotive E/E Parts)

  • 송민;황승준;박근완;백재원
    • 산업경영시스템학회지
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    • 제40권4호
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    • pp.10-20
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    • 2017
  • The proportion of software in the automotive industry is steadily increasing due to the rapid technological development of automobile E/E parts. Because the automotive E/E technology is now on the basis of intelligent automobile and advanced safety automobile technology. The purpose of this study is to investigate the effect of organizational capability (organizational resource capability and management capability), process capability (process capability, customer Requirement management capability), performance dimension (motivation, participation level). In this study, we conducted questionnaires and statistical analysis on engineers (members of the Korea Advanced Automotive Technology Association) who perform research and development activities in the R&D organization of the automotive E/E part in South Korea. ANOVA is applied for the verification of the difference in performance measured by organizational capability, process maturity, and motivation participation level according to company characteristics (level of processing : supply chain configuration, annual sales, total SW development ratio). According to the results of this study, in order to improve the performance of ASPICE or ISO 26262-related consulting project, a different consulting approach strategy considering the characteristics of organization and personnel is needed. In summary, the analysis results for the three main treatment levels are as follows. The difference in organizational capacity, process capability and performance was found to be statistically significant according to supply chain configuration and annual sales, but it was found that the difference of response according to the proportion of total SW was not significant.

기업 안전문화 활동 지원에 대한 참여기업의 인식과 지원방안 연구 (An Investigation to Encourage the Safety Culture in Small to Medium Size Industry)

  • 정지민;김슬기;이경선;문광수;최원창;진상은
    • 한국안전학회지
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    • 제37권5호
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    • pp.56-61
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    • 2022
  • In this study, a systematic survey was employed to investigate managers' awareness on the safety culture project in small- to medium-sized industries. The existing regulatory and technology-oriented disaster prevention strategy has been implemented to reduce industrial accidents within a short timeframe, but it is essential to reduce fundamental accidents as well by improving the organizational safety culture or software elements, such as safety awareness. Questionnaires and interviews were conducted to examine the managers' awareness about safety culture, consisting of 17 questions related to safety consulting and with the participation of 191 executives and safety managers. The results showed a significant difference in the self-pay rate of safety consulting depending on the size of the workplace under evaluation. Based on the results, the safety-consulting business focused on providing differentiated consulting support and realistic improvement plans according to the workplace size. The study concluded that it is possible to reduce fundamental human errors and improve organizations' safety awareness or safety culture by employing safety consulting differentiated by workplace size.

농촌지역개발 지역역량강화사업이 사회적 자본형성과 사업참여의도에 미치는 영향 (An Influence Analysis of the Social Capital and Participation Intention by the Regional Capacity Building for Rural Regional Development)

  • 황영섭;조동범
    • 농촌계획
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    • 제27권1호
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    • pp.43-56
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    • 2021
  • Social capital is the basis for enabling regional development, and although it is the result of regional development that produces greater productivity through the combination of human and material capital, there is a lack of discussions in connection with rural development. This study saw that the local capacity building project affects the social capital of the local residents and such social network is realized through the rural area development project based on the participation of the residents. As a result of the analysis, the regional capacity building project has a positive influence on the social capital of the region and the willingness to participate in the project, and bridge-type social capital has shown a mediating effect on education and consulting fields. Only when local social capital, especially bridge-type social capital, is cultivated through the regional capacity building project can the project be transformed into one suitable for local conditions through active participation of residents.