• Title/Summary/Keyword: Organizational effectiveness

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Impact of Emotional Labor on Job Burnout Marine Police Officials (해양경찰공무원의 감정노동이 직무소진에 미치는 영향)

  • Kim, Jong-Gil
    • Journal of the Korean Society of Marine Environment & Safety
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    • v.21 no.6
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    • pp.721-728
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    • 2015
  • Due to paradigm shift in administration, the field of police administration, like its civilian counterpart, is spending effort to improve customer-oriented civil complaint service system, and this is leading to a negative factor in service providers, emotional labor, among police officers. This study examines amount of emotional labor of maritime police officers, and verify the effects of emotional labor on exhaustion. Results show maritime police officers experience about the same amount of emotional labor as other public workers, and emotional labor has effects on work exhaustion. In other words, perception of incongruity of emotion has positive effects on exhaustion on cynical attitude. Attention to emotional expression has negative effects on decrease of job effectiveness. As such, if the problem of emotional labor is neglected, it leads to exhaustion and can become a significant obstacle to performance due to negative organizational influence. Also, it can lead to serious physical and mental problems on the individual level. Therefore, policy implementation to prevent this problem is necessary.

The Effect of Captain's Transformational Leadership on Job Satisfaction of KCG (해양경찰 함장의 변혁적 리더십이 승조원의 직무만족에 미치는 영향)

  • Sin, Ho-Sig;Youn, Dae-Gwun
    • Journal of the Korean Society of Marine Environment & Safety
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    • v.19 no.1
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    • pp.23-30
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    • 2013
  • The fleet crew of Korea Coast Guard(KCG) have a wide range of roles to perform. It is already recognized that they carry dutie in inferior working conditions. Therefore, a research on leadership that concerns organizational effectiveness seemed necessary for them. This study examines whether transformational leadership style is appropriate in job satisfaction for the fleet crew of KCG. This study also proves the effect of a leadership style on job satisfaction by suggesting a hypothesis from preceding studies. In this study transformational leadership is fixed as independent variables and job satisfaction as dependent variables and six factors as demographic characteristics. It is found that Intellectual stimulation is the most influential factor, but individualized consideration is an uninfluential factor concerning job satisfaction.

A Study on the Effects of Leadership Styles on Organizational Effectiveness - Focusing on Small and Medium Enterprises - (리더십 유형이 조직 유효성에 미치는 영향에 관한 연구 - 중소기업을 중심으로 -)

  • Yoo, Ji-Chul;Lee, Young-Wha
    • Journal of the Korea Safety Management & Science
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    • v.14 no.3
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    • pp.259-268
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    • 2012
  • 조직에는 조직의 목적을 효율적으로 달성할 수 있도록 조직구성원들을 움직이게 하는 리더가 존재하게 된다. 조직 내에 달성해야 할 비전과 목표가 있고 그것을 수행해야 할 과업에 있어서 가장 필요한 것은 구성원들의 비전과 목표를 달성하기 위한 리더십이 중요한 요인이다. 리더십은 비전과 목표달성을 위해 다른 사람들의 행동에 영향을 미치는 과정이기 때문이다. 따라서 모든 유형의 집단이나 조직, 그리고 지역사회나 국가에는 효과적인 리더십이 필요하고 그 같은 효과적인 리더십을 발휘할 유능한 리더가 요구된다. 따라서 리더십은 모든 집단이나 조직의 중요한 자산이며 성공요인이 아닐 수 없다. 특히 중소기업의 경우 기업경영전반에 걸쳐 경영자의 기호나 의도에 따라 수시로 변하는 경우가 많고, 최고 경영자의 개인적 속성이 조직구조나 전략에 적지 않은 영향을 미치기 때문에 최고경영자의 리더십이 중소기업의 조직문화 형성에 대기업보다 훨씬 많은 영향을 미치고 있다. 변혁적 리더십은 사장이 카리스마, 지적자극, 개별적 배려 등을 통해 종업원들에게 기대를 능가하는 최고의 노력을 발휘하도록 동기부여 시키는 것이다. 변혁적 리더십을 발휘하는 사장은 종업원들의 욕구수준을 높여 주고 자신감을 심어줌으로써 성공에 대한 확신을 높여준다면 종업원들로 하여금 조직에 대한 몰입을 이끌어 낼 수 있고, 보통이상의 추가노력과 낮은 이직의도를 거둘 수 있다는 것이다. 따라서 본 연구는 연구의 목적을 달성하기 위해 연구와 관련된 선행연구자들을 분석하고, 이를 토대로 연구모형을 설계하여 중소제조업체의 CEO들에게 요구하는 리더십모형을 제시하였다. 중소기업의 리더십 유형을 카리스마적, 전략적, 거래적, 변혁적 이론 등을 기본으로 하여 기업에 어떠한 영향을 주는지를 이론을 통해 제시하였다. 이러한 리더십 유형들이 기업의 목표에 영향을 주는지를 분석한 후 여기에서 중소기업의 CEO에게 필요로 하는 리더십 유형을 제시하였다.

The Application of Case Management to the Self-support Program (자활사업에서의 사례관리 적용에 관한 탐색적 연구)

  • Hong, Seon-Mee
    • Korean Journal of Social Welfare
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    • v.56 no.2
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    • pp.311-326
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    • 2004
  • This article focuses on the use of case management in the Self-support program. Case management is a service modality which provides integrated services for people with multiple needs in the community. The goal to accomplish self-sufficiency of working participants in Self-Support Programs is positively affected by the efforts to reduce high social risks they are exposed. It is recommended that the agencies running Self-support programs apply case management to increase the quality of lives as well as the effectiveness of exiting statuses of conditional welfare recipients. Several service considerations of case management are recommended for the change in the structure and functioning of the Self-Support Program: Integrated view and contextualized thinking, empowerment-oriented approach, and a development of the community support system through networking. Types of case management and practice roles of the case manager applicable to the Self-Support Program are also recommended. Structural aspects of an organization, inter-organizational linkages and contextual factors need to be considered to improve problematic conditions that have not enough resources and appropriate authorities in providing case management functions.

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An Improved Process System to File a Claim in Construction Projects (건설공사 시 클레임 제기를 위한 프로세스 시스템 개선 방안)

  • Bang, Taewon;Lee, Jaeseob
    • Korean Journal of Construction Engineering and Management
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    • v.18 no.3
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    • pp.22-32
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    • 2017
  • Judging from the past cases, the contractor has frequently suffered losses caused by disapproved requests or reduced payments since it has not known the conditions of the contract or it has filed a claim to the owner without any proper claim system. Therefore, the existing claim process needs to be reformed. In order to reform the claim process, the contractor should consolidate the organizational structure, grant accurate duty assignments to the claims manager, implement regular staff training on how to deal with claims. In addition to this reformation, the contractor needs to improve the management of construction period and process control, and manage related documents thoroughly. Regular meetings are also necessary in claims. This study attempts to prove the effectiveness of the reformed process applied to Project "A", where the owner was responsible for the delayed supply of materials, inaccurate oral instructions, insufficient information on the work, and frequent changes of design. The project was completed in 96 months, which was extended by 34 months from the initial construction period of 62 months. The reformed claim process is expected to be of great help not only to largescale construction works but also to smallscale ones.

An Exploratory Study on the Selection of Mandatory Subjects for Information Strategic Planning - Focused on Public Sector (정보화전략계획수립 의무화대상 설정에 관한 탐색적 연구-공공부문을 중심으로)

  • Ra, Jong-Hei
    • Journal of Digital Convergence
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    • v.15 no.4
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    • pp.35-42
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    • 2017
  • Information strategy planning(ISP) is an analysis of the organization's work, information flow, and current information systems, and planning information structures to achieve organizational strategies and objectives. In addition to the systematic promotion of the information sector in the public sector, the government is required to establish an information strategy plan in order to enhance the efficiency of the information sector. However, there are many cases in which the IT project budget is reflected without establishing the information strategy planning. The purpose of this study is to clarify the criteria for establishing the information strategy planning in order to enhance the effectiveness of the information strategy planning. For this purpose, we set up a judgment model for Information strategy planning through expert group review (FGI) and conducted questionnaires on public sector experts. In addition, we proposed a project to establish an information strategy planning and an exceptional project based on the size of iinformatization project and characteristics of informatization project.

A Study on the Factor and Performance of e-Supply Chain Management for Internet Fashion Shopping Malls (인터넷 쇼핑몰의 eSCM 실행요인과 성과에 관한 연구 -패션상품 공급업체를 중심으로-)

  • Shin, Su-Yun;Cho, Jeong-Ah
    • Journal of the Korean Society of Clothing and Textiles
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    • v.31 no.1 s.160
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    • pp.95-106
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    • 2007
  • The purpose of this study is to investigate the relationship between the implementation and the performance of the eSCM in internet shopping malls, and to suggest collaborated strategy for internet shopping malls. We performed the surveys of suppliers for 3 fashion-specialized internet shopping malls and 3 general internet shopping mall. Additional surveys was performed by surveying the shopping mall merchandisers to research the differences of understandings on the performance of the eSCM between shopping malls and their suppliers. Total 143 questionnaries were distributed and collected from January 23 to February 28, 2006 and analyzed by SPSS 10.0. The results are as follows; 1) the efficiency of eSCM is related the factors of partnership and information, and among the subordinated factors the understanding and support of the top management, good communications, product and operating information sharing were find out to be significant. 2) The effectiveness of eSCM is influenced by the organizational and partnership factor. As the subordinated factors, the understanding and supports of the top management, the participations of members, good communications, good relationship and supports, and the technology level of eSCM were identified as significant. 3) Examining the differences of understandings on the performance of eSCM between the suppliers and the shopping mall merchandisers, the suppliers and the merchandisers show different opinions on the operating efficiency, and the customer service.

A Study on Client Violence Against Social Workers: in the Field of Child Protection Services (사회복지 실천현장의 클라이언트 폭력 연구: 아동보호서비스 현장을 중심으로)

  • Shin, Jun-Seob
    • Journal of the Korean Society of Child Welfare
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    • no.27
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    • pp.37-68
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    • 2008
  • Based on the assumption that client violence against social workers may impede the effectiveness of social work intervention, this study investigated the prevalence and negative effects of client violence among child protection workers. A national sample of 207 child protection workers participated to the study. The results showed that 62.8%(n=130) of the respondents experienced violence by children's parents or other guardians in the year of 2007. This prevalence was similar level to that of other service fields. However, perception about client violence of the respondents was more serious than workers in other fields. Respondents who have experienced client violence showed emotional reactions such as angry, burnout, frustrated. This emotional reaction impacted more on woman respondents. This study further found that client violence had negative effects on such work-related variables as workers job satisfaction and intention to leave.

C-Engineering Based Industry 4.0 Innovation Networks Sustainable Development

  • Omelyanenko, Vitaliy;Braslavska, Oksana;Biloshkurska, Nataliia;Biloshkurskyi, Mykola;Kliasen, Natalia;Omelyanenko, Olena
    • International Journal of Computer Science & Network Security
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    • v.21 no.9
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    • pp.267-274
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    • 2021
  • The article deals with problems of innovation development on a network basis, which require effective mechanisms of innovation communications. In research the organizational aspects of ICT infrastructure development for innovation networks sustainable development based on cooperative marketing principles is considered. The proposed research idea is based on the idea that ICT implementation is based not only on the operational approach for innovation management as a factor of efficiency of internal communications, but also on knowledge economy and post-industrial economy trends. Therefore, the purpose of study is to develop an ICT model of innovation infrastructure to improve its effectiveness (strategic character) and efficiency (operative character) through increasing the efficiency of network communication interactions. Creation of information space and communication tools to support innovation network sustainable development and cooperation activities in research is proposed to be solved with the help of specialized ICT platform. It is shown, that ICT platform of innovation cooperation innovation network is important tool for common work of participants. ICT platform is considered as an integrated information system designed to automate business processes related to the sustainable development of innovation network, segment management and integration with HEI information systems and industrial cooperation. The main factors that determine the need to use a special ICT platform for innovation network cooperation were considered. The main issues of concurrent engineering (C-technology) application in high-technology industries and innovation cooperation for integrated product development were studied.

Information security auditing Framework in Industrial control system (산업제어시스템 정보보안 감리 프레임워크 연구)

  • Lee, Chul-Soo
    • Journal of the Korea Institute of Information Security & Cryptology
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    • v.18 no.1
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    • pp.139-148
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    • 2008
  • Information technology have led to change the automation of large industrial control system as well as business system and environments. Industrial control system(ICS) is vital components of most nation's critical infrastructures such as electricity, natural gas, water, waste treatment, transportation and communication that are based of national security, safety of citizen and development of national economy According to the change of business environment, organizational management pushed integration all of the system include MIS and ICS. This situation led to use standard information technologies for ICS, this transition has been to expose ICS to the same vulnerabilities and threats that plague business system. Recently government obliged owners of the public information system to audit for safety, efficiency and effectiveness, and also obliged the owners of national infrastructure to improve their system security as a result of vulnerability analysis. But there doesn't prepare a security architecture and information security auditing framework of ICS fur auditing. In this paper, I suggested the security architecture and information security auditing framework for ICS in order to prepare the base of industrial system security auditing.