• Title/Summary/Keyword: Organizational conflicts

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The Influence of Organizational Communication Recognized by Irregular Workers on Job Satisfaction and Organizational Commitment (비정규직이 인식한 조직커뮤니케이션이 직무만족과 조직몰입에 미치는 영향)

  • Choi, Jae Won;Lee, Seok Kee;Chun, Sungyong
    • Journal of Digital Convergence
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    • v.19 no.8
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    • pp.101-111
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    • 2021
  • Irregular workers, which have recently caused various socio-economic issues and conflicts, generally have low loyalty to the organization and job satisfaction due to anxiety about employment. As a way to improve this, this study attempted to analyze the effect of organizational communication satisfaction of irregular workers on job satisfaction and organizational commitment. Among the 7th Human Capital Companies panel survey data, irregular workers survey data were collected and analyzed using the structural equation model analysis. The results were as follows: First, it was analyzed that organizational communication recognized by irregular workers had a positive(+) effect on job satisfaction and organizational commitment. Second, it was analyzed that job satisfaction had a positive(+) effect on organizational commitment. Third, it was analyzed that job satisfaction plays a mediating role in the relationship between communication satisfaction and organizational commitment. This study is significant in that it expanded the research subject to irregular workers from the existing service industry-oriented research, and that it included more diverse industries. The results of this study suggest that mission and vision sharing and communication activation system are needed to improve organizational effectiveness of irregular workers.

A Study on the Impacts of the PaaS Cloud Adoption on the IT Support Organization (PaaS 클라우드 도입이 IT 지원조직의 구성방식에 미치는 영향에 대한 연구)

  • Hur, Yoonseok;Park, Jong-Kook;Lee, Nam-Yong;Kim, Jong-bae
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2014.05a
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    • pp.61-62
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    • 2014
  • With the introduction of the Cloud Computing, the IT Support organization is facing a new organizational challenge. Especially, the PaaS(Platform as a Service) cloud provisions all of the servers, the network, the storage, the OS, and the middleware installation & configurations without the IT subject experts. This change requires the researches on the new role of the IT Support staff, the collaboration among the skill groups, the conflicts between the IT Support and the Line of Business. But there is no study on this perspective. Hence this paper will study the negative forces against the adoption of the PaaS and the associated organizational changes. This finding can help the IT organization define the new organization structure and the skill set to easy the conflicts, and prepare the transformation for the PaaS adoption.

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The Post-Jeungsan Grassroots Movements: Charismatic Leadership in Bocheongyo and Mugeukdo in Colonial Korea

  • David W. KIM
    • Journal of Daesoon Thought and the Religions of East Asia
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    • v.3 no.1
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    • pp.57-85
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    • 2023
  • The politico-economic waives of Western imperialism and colonialism, along with Christianity, affected East Asia's geopolitical landscape in the nineteenth and twentieth centuries. While the Korean people (of the Joseon Dynasty) witnessed the incompetence of Buddhism, Confucianism, and folk religions in maintaining social cohesion with a sense of frustration, the new religious movements (NRMs) emerged to provide altrnative teachings of hope through historical figures like Choe Je-u, Kang Il-sun (or Kang Jeungsan), Na Cheol, and Pak Chungbin. In terms of popularity, colonial Korea (1910-1940) was impressed by the native groups of Cheondogyo (=Donghak), Bocheongyo, and Mugeukdo. Son Byong-hee (1861-1922) was the third leader of the first Korean NRM, but both Cha Gyeong-seok (1880-1936) and Jo Cheol-Je (= Jo Jeongsan) (1895-1958) participated in the post-Jeungsan grassroots movements. How, then, did both of these new religions originate? How did they conceptualise their deities and interpret their teachings differently? What was their policy for national independence? The article explores the socio-religious leaders, historical origin, organizational structure, deities, teaching and doctrines, patriotism, and conflicts of both NRMs in a comparative context. As such, this article argues that they both maintained patriotic characteristics, but that Cha's Bocheongyo community with its ' 60-executives' system (60 bang) failed to manage their internal conflicts effectively. Meanwhile, Jo Cheol-Je of Mugeukdo had the charismatic leadership needed to maintain Mugeukdo, despite being seen as a pseudoreligion under the colonial pressure of Shintoism.

A Structural Model of Management Goal Orientations and Preferred Goal Achievement Index in one Hospital Employees (한 종합병원 구성원의 경영목표 지향성의 구조적 모형과 선호 경영성과지표)

  • Park, Jae-Sung
    • Health Policy and Management
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    • v.17 no.1
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    • pp.50-74
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    • 2007
  • The purpose of this study was to identify a determent of mastery approach goal and performance approach goal using a basic concept of goal orientations and goal setting theory, and to evaluate a preference of goal achievement index as a balance score card (BSC). The study model proposed had a adoptable level of goodness of fit index(.94) and root mean square residual(.08). The meditating variable, goal contribution, totally mediated the impact of goal commitment, Y-theory human behavior, and self-efficacy but organizational resource contribution for pursuing goal orientation. Moreover, goal contribution significantly determined mastery approach goal(p<.01) and performance approach goal(.05). In standardized effects, the most powerful antecedent of mastery approach goal and performance approach goal were in order of organizational resource contribution(.27/.28), goal contribution(.21/.17), self-efficacy(.07/.06), and Y -theory human behavior and goal commitment(.05/.05), respectively. Moreover, goal contribution had a more powerful impact on mastery approach goal(.21) rather than performance approach goal(.17). In the preference of BSC, all job types preferred learning and growth index in first. In the second preference, medical doctors and pharmacists chose financial results, nurses customer service, and office managers internal processes. Each job type reflected its' own preferred BSC index to that of the other job types. In comparing a preference of four BSC index of each own job type, it was statistically different at p<.001. In conclusion, one who emphasize organizational goal contribution in pursuing goal orientation has a more strong orientation toward mastery approach goal rather than performance approach goal. A hospital should overcome and harmonize the different preferences of four BSC index since the differences might cause organizational conflicts among job types with having each unique professional norm.

The Impact of Communication and Conflict on Group Cohesiveness and Organization Effectiveness in Ship Organization (선박조직의 의사소통과 갈등이 집단응집성 및 조직유효성에 미치는 영향)

  • Lee, Jong-Seok;Kim, Tae-Hyung;Shin, Yong-John
    • Journal of Navigation and Port Research
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    • v.36 no.6
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    • pp.489-499
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    • 2012
  • The purpose of this study is to examine the relation between communication and conflict in the ship organization and to analyze the affect of the conflict on the group cohesiveness and organizational effectiveness in the view of dysfunctional conflict that would play on the negative role to decrease the group cohesiveness and organizational effectiveness. The empirical survey showed that the intragroup and intergroup communications in the ship organization affect on the conflict of within and between groups, these conflicts decrease the group cohesiveness and organizational effectiveness, and that cohesiveness affect the organizational commitment and the job satisfaction of ship organization member significantly.

A Study on Factors Affecting Cultural Competency of General Hospital Nurses (종합병원 간호사의 문화적 역량수준과 영향요인)

  • Chae, Duck-Hee;Park, Yun-Hee;Kang, Kyeong-Hwa;Lee, Tae-Hwa
    • Journal of Korean Academy of Nursing Administration
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    • v.18 no.1
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    • pp.76-86
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    • 2012
  • Purpose: As Korea has been rapidly transformed to be a multicultural society, it becomes essential for nurses to develop cultural competency. The purpose of this descriptive study was to assess the cultural competency level of general hospital nurses and to examine its contributing factors adopting ecological model. Method: A convenience sample of 327 nurses from six general hospitals in Seoul metropolitan area was recruited between November 14 to 28, 2011. Cultural competency was measured using the Korean version of the Caffrey Cultural Competence in Healthcare Scale (CCCHS) and Cultural Competence Assessment(CCA). Hierarchical multiple regression analysis was performed to assess the influence of intrapersonal, cultural-experience, and organizational factors on cultural competency. Results: Mean cultural competency in this study was 2.57(${\pm}0.43$). Cultural competency was associated with job position (p=.044) at the intrapersonal level. At the cultural experience level, foreign language classes experience (p=.005), fluency in a foreign language (p=.000), experience of working with foreign health care professionals (p=.000) were associated cultural competency. At the organizational level, training program (p=.000), job description (p=.002), health education materials (p=.016), insufficient job control (p=.000), and interpersonal conflicts (p=.011) showed significant difference. Foreign language class experience, foreign language fluency, experience of working with foreign health care professionals, and job control were the most consistent predictors of cultural competence and explained 20.4% of the total variance in the proposed ecological model. Conclusions: The findings suggest that to enhance cultural competency in general hospital nurses, cultural experience and organizational factors need to be more fully considered than intrapersonal factors.

A Study about the Effects of Organizational Members' Personality Types and Conflict Resolution Styles on the Organizational Communication Satisfaction (조직원의 성격유형에 따른 갈등관리방식의 차이가 조직커뮤니케이션 만족에 미치는 영향에 관한 연구)

  • Jang, Ha-Yong;Kim, Youn-Joo
    • Korean journal of communication and information
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    • v.62
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    • pp.95-118
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    • 2013
  • The purpose of this study was to investigate the variables which had effects on the organizational communication satisfaction(OCS) based on the relationship between organizational members' personality types and conflict resolution styles. A questionnaire survey including social style profile and OCS scale was carried out with the various organizational members. The results showed that there were significant differences on the ways to resolve the conflicts according to personality types. The members who tended to assert their opinions with confidence had a high level of OCS. The results of path analysis on the variables influencing the OCS revealed that among the conflict resolution styles, the problem solving style and compromise style were associated with the OCS-social relationship. In contrast, the blaming style and imposing style were related with the degree of OCS-task. The members' individualistic variables such as organizational status and sex were important factors in explaining the differences of conflict resolution styles and the OCS. In conclusion, this study showed that the matching of conflict resolution styles with the members' task characteristics is a crucial factor in the production of effective organizational outcomes. The limitations of this study were reported along with the suggestions for the future studies.

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A Study on the Role Conflict and Ways of Coping of Underwriters Worked at Life Insurance Companies in Korea (생명보험계약심사간호사의 역할갈등에 따른 대처방법에 관한 연구)

  • Choi, Im-Kue;Koh, Myung-Suk
    • Journal of Korean Academy of Nursing Administration
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    • v.9 no.4
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    • pp.615-624
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    • 2003
  • Purpose: The purpose of this study was to find out the role conflict and ways of copying of nurses as underwriters worked at life insurance companies in Korea. Method: The subjects were 141 underwriters who were working at 4 major life insurance companies in Korea. For finding the role conflicts, Role conflict and Ambiguity scale developed by Rizzo, House & Lirtzman(1970) was used, For the ways of coping, Ways of coping scale developed by Lazarus et al. (1984) was used. The statistical method used were mean, percentage, t-test, ANOVA and Turkey test by SAS program. Result: The mean of role conflict was 2.76, and its subcategories were intersender conflict 2.95, sequential order interrole conflict 3.13, interarole conflict 2.69, organizational conflict 2.69, ambiguity from the outcome or responses to one's behavior 2.60, ambiguity from clarity of behavior requirements 2.61. The mean of ways of coping was 2.42 and its subcategories were problem focused 2.42, wishful thinking 2.26, detachment 2.09, seeking social support 2.49, focusing positive 2.72, tension reduction 2.08. There is statistically significant difference between single and married person i.e, single was high than married about role conflict. And also there is statistically significant difference among religion groups i.e., christian was high than none about ways of copying. Conclusion: The results of this study suggest that nurses as underwriters' role conflicts and ways of coping were different that of clinical nurses' and examining medical insurance nurses', Therefore it need more detail repeat studies.

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The Impact of Leader's Communication Style on the Conflict and Job Attitude in Ship Organization (선박조직에서 리더의 커뮤니케이션 스타일이 갈등 및 직무태도에 미치는 영향)

  • Son, Jang-Yoon;Shin, Yong-John;Lee, Jeong-Kyung
    • Journal of Korea Port Economic Association
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    • v.30 no.3
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    • pp.59-87
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    • 2014
  • The purpose of this study is to examine the effect of two kinds of Master and Chief Engineer's communication style on group conflicts and members' attitude including job satisfaction and organizational commitment, and to analyze the moderating effect of the isolation from home and community on the relation between the both of communication styles and the several behavioral variables in ship organization. This empirical result demonstrates the fact that Master and Chief Engineer's direct communication with crew has lower conflict and higher job satisfaction and organizational commitment than their indirect one through Chief Officer and First Engineer. In addition, it illustrates the isolation from home only effects moderately on the relation between the communication style and group conflict, and also the direct communication style reduces more the conflict in the group to show less isolation from home. To conclude, this study reveals that job satisfaction and organization commitment could be heightened by proper communication style of Master and Chief Engineer and it would utilize the job performance of ship organization in the long-term.

Impact of Conflict within Social Welfare Organization on Job Performance : Moderating Effect of Participatory Decision-making (사회복지조직 내 갈등이 직무성과에 미치는 영향 : 참여적 의사결정의 조절효과)

  • Seo, Daeseok;Oh, Bongyook
    • The Journal of the Korea Contents Association
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    • v.20 no.11
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    • pp.101-109
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    • 2020
  • This study sought to find out the impact of conflicts in social welfare organizations on job performance and to find out the effects of controlling participatory decision-making in their relationships. To that end, a survey was conducted on workers at social welfare centers in Seoul, Gyeonggi Province and Chungcheong Province, and 360 copies were finally used for analysis and Correlation and hierarchical regression and statistical significance analysis of the adjustment effects were performed. As a result, conflicts within the organization, job performance, and participatory decision-making showed a negative correlation, and as participatory decision-making in the relationship between conflict within the organization and job performance showed a controlled effect, the impact of conflicts within the organization on job performance was reduced. These results suggest that participatory decision-making can alleviate conflicts within an organization and at the same time increase job performance. Based on this, the following suggestions were proposed: They include conflict management strategies in the guidelines for social welfare subjects, establish guidelines for conflict management, provide training for workers, engage workers in employee evaluation and compensation system development, and operate permanent organizations such as the Conflict Handling Committee after investigating conflicts within social welfare organizations.