• Asia pacific journal of information systems
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• 제19권2호
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• pp.195-221
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• 2009

According to an industry report, a large number of organizations have invested in Organizational Information System(OIS) in the past few years. Several research results indicate that successful investments in OIS lead to productivity enhancement, while failed ones result in undesirable consequences such as financial losses and dissatisfaction among employees. In spite of huge investments, however, many organizations have failed in achieving the hoped-for returns from OIS. Thus, understanding user acceptance, adoption, and usage of new IS(Information Systems) is an important issue for IS practitioners. Indeed, study of the user acceptance of new information system has been one of the most important research topics in the contemporary IS literature. Several theoretical models are tested to examine 'user acceptance' and 'usage behavior' in IS context. While many research models incorporate 'ease of use' or 'usefulness' as important factors in explaining user acceptance, Technology Acceptance Model(TAM) has been one of the most widely applied models in user acceptance and usage behavior. Even in recent IS studies that employ theories of innovation diffusion in the area of IS implementation, a major focus has been on the user's perception of information technologies. In this research, we study 'voluntariness' as an important factor in IS acceptance by users. Voluntariness is defined as "the degree to which the use of the innovation is perceived as being voluntary, or of free will" When examining the diffusion of accepting OIS, a thoughtful consideration should be given to 'perceived voluntariness.' Current article has following research questions: 1) What models are appropriate to explain the success of OIS? and 2) How does the 'voluntariness' affect the success of OIS? In order to answer these questions, a research model is proposed to describe the detailed nature of association among three independent variables (IT usage level, task interdependency, and organizational support), a mediating variable (IS usage), a dependent variable (perceived performance), and a moderating variable(perceived voluntariness). The central claim of this article is that organizations hardly realize expected returns from OIS investments unless perceived voluntariness is effectively managed after operating OIS. As an example of OIS in this study we have selected the Intranet of Republic of Korea Air Force (ROKAF). ROKAF has implemented the Intranet in an attempt to improve communication and coordination within the organization. To test our research model and hypotheses, survey questionnaires were first sent out to 400 Intranet users. With the assistance of ROKAF, Intranet users were initially identified among its members, and subjects were randomly drawn from the pool. 377 survey responses were finally returned. The unit of measurement and analysis in this research is a personal level. Path analysis based on structural equation modeling was used to test research hypotheses. Construct validity represents accordance between the theoretical base concept of constructs and its measurement items. Tests for the reliability and discriminant validity are accepted, thus verifying our survey instrument. In this research, we have proposed a conceptual framework to highlight the importance of perceived voluntariness after organization deploys OIS. The results of our analysis present several key finding. First, all three independent variables (IT usage level, task interdependency, and organizational support) have significant effects on IS usage, which will eventually improve performance. Thus, IS usage plays a mediating role between antecedent variables (IT usage level. task interdependency, and organizational support) and performance improvement. Second, the effect of the task dependency was the highest for IS usage among the three antecedent variables. This is highly plausible since one of the Intranet's major capabilities is to facilitate communication among members within an organization. Accordingly, we conclude that the higher the task dependency, the higher Intranet usage. The effect of user's IT usage level was the second, while the effect of the organizational support was the third. Finally, the perceived voluntariness plays a pivotal role in enhancing perceived performance in personal level after launching the Intranet. Relationships among investigated variables were significantly different between groups with a high level and a low level of voluntariness. The impact of the Intranet usage on the performance was greater in the higher level voluntariness group than in the lower one. For the lower level voluntariness group, the user's IT usage had the highest effect on the Intranet usage among the three antecedent variables. In short, our study suggests that the higher the perceived voluntariness is the more IS usage will be. Perceived voluntariness was found to have a moderating effect on the relationships among user IT usage level, task interdependency, IS usage, and perceived performance, supporting all the hypotheses on the moderating effect. Most of all, user IT usage level has the strongest influence on IS usage, indicating that users with superior IT usage are more likely to enjoy a high level of perceived performance.

• 유통과학연구
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• 제5권2호
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• pp.35-53
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• 2007

최근 급격한 경제 환경의 변화는 기업의 경영전략에도 많은 영향을 미치고 있다. '2000년 이후로 기업들은 앞 다투어 기업전략의 최적의 솔루션으로 IT와 CRM기법을 도입하였다. 하지만 기업경영자들이 의도한 바와는 달리 IT와 CRM 전략도입에 따른 성과에 미흡하고 심한 경우 IT와 CRM 전략기법은 실패로 돌아갔다고 한다. 따라서 본 연구는 CRM 전략도입에 따른 CRM 성과에 미치는 영향 요인이 무엇인지에 대한 모형을 설정하여 실증분석하고 있다. CRM 성과에 영향을 미치는 핵심 요인은 IT 프로세스, 최고경영자의 CRM에 대한 몰입, 고객지향성을 설정하였다. 실증분석 결과, 기업의 IT 프로세스와 최고경영자의 CRM에 대한 몰입이 CRM 성과에 영향을 미치는 것으로 분석되었다. 반면, CRM 성과에 긍정적인 영향을 미칠 것이라고 설정하였던 고객지향성은 영향을 미치지 않는 것으로 분석되었다. 하지만 본 연구의 모형에서 설정한 인과관계의 방향성은 일치하는 것으로 분석되었다. 끝으로 본 연구가 갖는 전략적 의미와 미래 연구를 위한 제언을 제시하였다.

• 한국건축시공학회지
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• 제18권2호
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• pp.177-183
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• 2018

건축공사 현장에서 근무하는 현장관리자들은 조직 내에서 다양한 사람들과 함께 업무를 수행하고 있기 때문에 조직 내 커뮤니케이션 문제가 조직구성원의 직무스트레스에 영향을 준다. 따라서 본 논문의 목적은 상대방의 커뮤니케이션 유형이 건축공사 현장관리자의 직무스트레스에 미치는 영향을 파악하는 것이다. 연구 결과 상대방의 커뮤이케이션 유형에 따라서 건축공사 현장관리자들이 느끼는 직무스트레스는 달라진다는 것을 파악하였다. 특히 상대방의 커뮤니케이션 유형이 감정형, 지휘형일 때 직무스트레스가 높게 나타났으며, 지원형, 사려형일 때 직무스트레스가 낮게 나타났다. 본 연구 결과는 건축공사 성과 향상을 위한 현장조직 수행관리 체계를 구축하는데 도움을 줄 수 있을 것이다.

• 한국비블리아학회지
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• 제25권1호
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• pp.193-215
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• 2014

이 연구는 도서관 정리부서 변화 요인을 조사하고 국내 대학도서관 정리부서 조직 현황과 변화에 관한 사서들의 인식을 살펴봄으로써, 정리부서 조직 개선을 위한 변화와 발전 방향을 파악하고자 하였다. 도서관 정리부서의 변화의 주요 요인은 분담편목과 아웃소싱, 그리고 다양한 형태의 전자자원과 이에 대한 메타데이터 생성이었다. 국내 32개 대학도서관 정리부서 담당자를 대상으로 정리부서 현황과 조직 변화에 대한 인식을 조사 분석한 결과, 대부분 정리전문사서의 양성, 정리부서 체제의 변화가 필요한 시점이라고 응답하였으며, 전통적인 편목과 함께 전자자원에 대한 메타데이터 업무가 통합된 형태로 운영되는 것이 바람직하다고 인식하고 있었다. 하지만 현재까지는 대학도서관 전반적으로 메타데이터 관련 업무가 분산되어 있었고, 정리부서 내에서 담당하지 않는 메타데이터 관련 업무에 대한 파악이 부족한 것으로 조사되었다.

• 한국경영과학회지
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• 제38권4호
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• pp.95-112
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• 2013

Information system (IS) security continues to present a challenge for firms. Especially, IT security accident is recently taking place successively in the financial sector. Thus, a comprehensive measure on this is demanded. A large part of a research on security relies upon technical design in nature and is restrictive in a consideration of person and organizational issue. To achieve a goal of firm security, it is possible with an effort of organizational management and supervision for maintaining the technical and procedural status. Based on a theory of accountability, we propose that the security countermeasures of organization lead to an increase in accountability and reduction in risk of IT security in a financial firm and further to firm performance like promotion in firm reliability. In addition, we investigate which difference a theoretical model shows by comparison between South Korean and American financial firms. As a result of analysis, it found that South Korea and America have significant difference, but that a measure on the financing IT security is important for both countries. We aim to enhance interpretability of a research on security by comparatively analysis between countries and conducting a study focus on specific firm called financial business. Our study suggest new theoretical framework to a research of security and provide guideline on design of security to financial firm.

• 한국콘텐츠학회논문지
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• 제20권10호
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• pp.566-579
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• 2020

본 연구에서는 스마트워크 추진체계가 스마트워크 시행에 대한 조직구성원의 개인효과와 조직효과에 미치는 영향을 분석하였다. 이때, 스마트워크 추친체계는 스마트워크가 효율적, 효과적으로 시행되기 위해 필요한 조건을 의미하는데, 본 연구에서는 스마트워크 추진체계를 제도적, 관리적, 그리고 인프라적 요인으로 구성하였다. 이러한 스마트워크의 추진체계가 개인 및 조직 효과성에 미치는 영향을 분석한 결과를 살펴보면, 제도적, 관리적, 그리고 인프라적 요인은 스마트워크 활용에 대한 개인효과성에 통계적으로 유의한 긍정적인 영향을 미치고 있었으며, 조직 효과성의 경우 제도적, 인프라적 요인이 통계적으로 유의한 긍정적인 영향을 미치고 있었다. 분석결과를 고려할 때, 스마트워크의 성공적인 시행과 조직구성원의 스마트워크 참여도 향상 그리고 성과를 제고하기 위해서는 스마트워크가 안정적으로 추진될 수 있는 제도적 조건, 스마트워크의 운영을 위한 관리적 조건, 그리고 스마트워크가 정보기술 측면에서 접근성과 신속성 등을 확보하기 위한 인프라적인 조건이 필요하다는 점을 확인할 수 있었다.

• 지식경영연구
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• 제19권3호
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• pp.31-46
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• 2018

Despite the organizational benefits of knowledge sharing among employees, many workers are reluctant to share their knowledge with their colleagues. Most organizations have taken a lot of actions to facilitate knowledge sharing among employees, including developing reward systems, enhancing social networks and interpersonal relationships and crafting organizational cultures that support knowledge sharing. To date, however, earlier studies have demonstrated that knowledge doesn't flow easily when an organization makes a concerted effort to facilitate knowledge sharing. The issue whether or not employees are motivated to share their knowledge with others is definitely the main concern in knowledge sharing. The purpose of this study is to explore the conditions under which employees are inclined to share knowledge with other members. Specifically, we examine the effect of knowledge self-efficacy on knowledge sharing intention. In addition, we attempt to investigate medicating effects of personal outcome expectation and performance-related outcome expectation on the relationship between knowledge self-efficacy and knowledge sharing intention. To test the proposed hypotheses in our study, we collected data via a survey with a sample of 210 employees in 23 firms in Korea. The major findings of the empirical research are as follows: 1) knowledge self-efficacy was positively related with knowledge sharing intention. 2) personal outcome expectation has turned out to have a mediation effect on the relationship between knowledge self-efficacy and knowledge sharing intention. 3) performance-related outcome expectation also mediates the relationship between knowledge self-efficacy and knowledge sharing intention That is, this result indicates that knowledge self-efficacy has indirect effect on knowledge sharing intention through personal outcome expectation and performance-related outcome expectation. Based on these findings, implications of the research findings and recommendation for future research are discussed.

• 디지털산업정보학회논문지
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• 제14권2호
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• pp.91-105
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• 2018

The purpose of this study is to examine an immoral effectiveness decrease by information access monitoring between ethical dilemma and unethical information-sharing behavior. Firms are raising the demand of confidential information management and are highlighting the ethical awareness of organizational members. The individuals in organization are concerned information sharing for future-oriented social networking. To prevent their immoral behavior, Firms should consider investing the information access monitoring. This system is aiming at log verification of movement, storage and deletion on information and will reduce an ethical conflict and unethical behavior on employees. I used the structural equation methodology for this empirical study. The research model constructs the voluntary and involuntary dilemma of information sharing on the two independent-variables, the unethical information behavior and the improper networking reinforcement on the two dependent-variables and the information access monitoring the one mediating-variables. This model tests the power effect of direct path, indirect path and total path. According to the study, the two ethical dilemma of information sharing provided a high influence to the unethical sharing action and to the inappropriate social networking strengthens. However, the mediating role of information access monitoring shows the effect weakens of independent and dependent variables. Thus, the mediating variables appeared to be important for the controlling role of an unethical behavior and improper social networking. Ultimately, The firms will need to invest the information access monitoring for a compulsory ethics behavior of organizational members. In addition, this can hinder networking enhancements for future opportunistic behaviors.

• 기술경영경제학회:학술대회논문집
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• 기술경영경제학회 2002년도 제20회 동계학술발표회 논문집
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• pp.133-149
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• 2002

This study aims to investigate the impact of wide use of digital technology, in particular, the Internet, on innovation process and corporate strategy in electronics industry. The introduction of digital technology has changed innovation process, business model and organizational structure of the electronics companies. With the introduction of digital technology, the entire value chain of electronics industry from procurement, sales, and marketing to R&D and manufacturing has been restructured. E-commerce has been a major agenda for e-business. Recently, collaboration among electronics companies through e-marketplace has emerged as an important issue. A web-based e-commerce standard, so called RosettaNet, has been developed for facilitating e-transactions of electronics firms. The development of digital technology has dramatically increased the processing speed and sophisticated the virtual reality technology. As simulation becomes easier and more effective, the uncertainty and risk involved in R&D has decreased significantly. Another positive impact is closer cooperation between R&D and manufacturing functions. Taking advantage of automated and flexible production technology, has a new type of firm, so called, EMS (Electronics Manufacturing Services) emerged, whose strategic focus is on manufacturing only. The EMS can be seen as a kind of innovative organization, that is, a modular organization for production function. Digital technology has made convergence of computer and communication possible at early years but right now the convergence has been accelerated in extensive areas of communication, broadcasting, information appliances, software, contents, and services. Firms' effort for an innovative product and service has been intensified and the competition for a new standard product and service has become severe in electronics industry. Business activities are always realized in a specific organizational context. Accordingly building up innovation-friendly organization has emerged as a critical concern. Due to the striking decrease of transaction cost, a network type of organization has proliferated, and a business function turns into a modular organization. As a whole, digital technology has pushed electronics firms into developing their own business model, which takes consideration of standardization of business platform and their core competency.

• 디지털융복합연구
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• 제19권10호
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• pp.229-240
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• 2021

지역농협이 직면한 환경불확실성의 증가와 경쟁의 심화에 따라 조직성과 개선에 대한 압박이 증가하는 추세이며, 이에 대한 해결안으로 선행연구들은 자원공유를 통한 효율성의 개선을 강조하였다. 이러한 맥락에서 본 연구는 우리나라 45개 지역농협의 132개 사업부를 대상으로 자원공유를 통한 성과제고의 여부를 검토하였다. 실증분석 결과에 따르면 사업부 간 보유자원의 유사성이 높을수록, 사업부의 자원보유수준이 높을수록 사업부 간 자원공유는 증가하는 것으로 나타났으며, 자원공유가 증가할수록 사업부 성과도 높아지는 것으로 나타났다. 또한 매개효과 분석에서 사업부 간 보유자원의 유사성과 사업부의 자원보유수준은 각각 사업부 간 자원공유를 통해 사업부 성과를 높이는 것으로 나타났다. 반면에 사업부가 속한 지역농협의 전반적인 자원보유수준은 사업부 간 자원공유에 영향을 미치지 않았으며, 매개효과도 존재하지 않았다. 본 연구는 비기업 조직을 대상으로 자원공유의 유효성을 확인했으며, 자원공유의 성과제고 효과를 높이는 상황적 조건들을 확인했다는 데에서 의의를 찾을 수 있다.