• Title/Summary/Keyword: Organizational Efficacy

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The Effects of Empowering Leadership on Organizational Citizenship Behavior: Focusing on Mediation Effects of Self-efficacy

  • Park, Yeun-hee
    • 한국컴퓨터정보학회논문지
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    • 제21권5호
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    • pp.185-191
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    • 2016
  • This study verified the structural relations among empowering leadership, self-efficacy and organizational citizenship behavior (OCB) in social welfare organizations. To this end, the study chose self-efficacy as an intervening variable and OCB as a dependent variable by considering the characteristics of social welfare organizations and their works. The study found that empowering leadership has a significantly positive impact on self-efficacy while both self-efficacy and empowering leadership have a significantly positive impact on OCB. Self-efficacy has meditating effects on the relationship between empowering leadership and OCB. Based on these results, the study suggests policy implications for the improvement of social workers' self- efficacy and OCB through empowering leadership in social welfare centers.

콜센터 상담사들의 개인특성과 조직후원인식이 조직몰입, 조직시민행동에 미치는 영향 (Effects of The Call Center Counselors' Personal Characteristics and Perceived Organizational Support on Organizational Commitment and Organizational Citizenship Behavior)

  • 노현우;한경일
    • 디지털융복합연구
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    • 제11권7호
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    • pp.123-133
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    • 2013
  • 본 연구는 콜센터의 상담사들을 대상으로 이들의 개인특성과 조직후원인식이 조직몰입과 조직시민행동에 미치는 영향을 확인하고자 하였다. 이를 위하여 서울지역 콜센터 상담원 290명을 대상으로 설문분석을 실시한 결과, 감성지능을 제외하고 자아존중감, 자기효능감 모두 조직몰입에 정(+)적 영향이 있으며, 조직시민행동에 대해서는 세가지 변인이 모두 정(+)적 영향이 있음을 확인하였다. 또한 자아존중감과 조직몰입, 조직시민행동간에 조직후원인식이 완전매개하며, 자기효능감과 조직몰입, 조직시민행동간에 조직후원인식이 부분매개함을 확인할 수 있었다. 본 연구의 결과는 향후 기업의 콜센터들이 상담사들을 위해 어떤 처우를 하는 것이 개인과 조직 모두를 발전시킬 수 있는지에 대한 단서를 제공하게 되는 계기가 될 것으로 기대한다.

중환자실 간호사의 경력개발제도에 따른 경력개발제도의 인식, 전문직 자아개념, 자기효능감, 조직몰입 (Perception of Clinical Ladder System, Professional Self-Concept, Self-Efficacy, and Organizational Commitment by the Level of Clinical ladder among Intensive Care Unit Nurses)

  • 이지현;최수정
    • 중환자간호학회지
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    • 제15권3호
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    • pp.51-61
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    • 2022
  • Purpose : This study aimed to verify the effectiveness of the clinical ladder system (CLS) by identifying the perception of the CLS, professional self-concept, self-efficacy, and organizational commitment among intensive care unit (ICU) nurses. Methods : Data were collected through a questionnaire survey of 173 nurses working in 11 ICUs at a tertiary hospital in Seoul. Results : The perception of the CLS, self-efficacy, and organizational commitment showed significant difference according to the CLS level. As a result of the partial Spearman correlation analysis after adjusting for demographic difference according to CLS (age, marital status, education, and clinical career), CLS positively correlated with the perception of the CLS (r=.16, p=.045), professional self-concept (r=.24, p=.001), and self-efficacy (r=.21, p=.007). On the contrary, organizational commitment negatively correlated with the perception of the CLS (r=-.43, p<.001) and self-efficacy (r=-.32, p<.001). Conclusion : The CLS is effective for professional self-concept and self-efficacy. However, specialists 2 nurses, who had high professional self-concept and self-efficacy, showed low level of organizational commitment. Thus, it is necessary to examine the factors of work burden and career plateau that are imposed after promotion and improve experience and planning according to the growth needs. Moreover, regular evaluation of the CLS will require hospital support to ensure that ICU nurses appreciate and actively participate in the support.

간호사의 자기효능감, 경력정체, 직무착근도 및 조직몰입이 이직의도에 미치는 영향 (Effects of Self-efficacy, Career Plateau, Job Embeddedness, and Organizational Commitment on the Turnover Intention of Nurses)

  • 김유미;강영실
    • 간호행정학회지
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    • 제21권5호
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    • pp.530-541
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    • 2015
  • Purpose: This study was designed to construct a structural equation model and identify the effects and relationships of self-efficacy, career plateau, job embeddedness, organizational commitment and intent to turnover for nurses. Also, an attempt was made to derive a hypothetical model from these factors and to verify whether the model has validity as a means of explaining and anticipating turnover intention of nurses. Methods: Data were collected from six randomly selected hospitals: a university hospital located in J city, Kyungnam and five general hospitals located in two cities (cities B and C), each having 400 to 720 beds. Also, 318 nurses were surveyed. Data were analyzed using SPSS 21.0 and AMOS 18.0 program. Results: Job embeddedness and organizational commitment were identified as the most likely paths to turn over intention. Also, organizational commitment had the highest direct effect on turnover intention followed by job embeddedness and then self-efficacy, but career plateau had an indirectly effected turnover intention. Conclusion: As turnover intention was found to be greatly affected by organizational commitment and job embeddedness, methods to improve organizational commitment and job embeddedness should be actively developed to reduce turnover intention among nurses.

The Effect of Innovation-oriented Organizational Culture on Job Engagement and Job Stress: Focusing on Moderating Effect of Self-efficacy

  • BAEK, Yoon-Ju;LIM, Yun-A;LEE, Jae-Chang
    • 산경연구논집
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    • 제11권6호
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    • pp.29-39
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    • 2020
  • Purpose: The purpose of this study is, in the situation where rapid response to the rapidly changing environment is required due to the development of the fourth industrial revolution such as artificial intelligence, virtual reality, and the internet of things, robotics, big data, additive manufacturing, bio-health, sharing economy and in the organizational culture aspiring toward the innovation of a major company, small business and a public institution, to analyze what influence a job-engagement and stress make, and what influence individual's self-efficacy as a moderator mediator makes, and to offer basic data for improving job-engagement and lowering job-stress. Research design, data, and methodology: For doing this, the literature and the empirical studies were combined. Deriving innovation-oriented organizational culture as factors affecting the job engagement and job stress through the literature, and have established hypotheses to verify them. We have collected data of 281 from ex,ecutives and staff-members working in areas including major company, small business and officials (the central government, a local public service, the prosecution, the police, and school). And these data were analyzed by SPSS 23 version. Results: Based on these data, the results of analysis were as follows; First, the innovation-oriented organizational culture which was recognized by organizational members had effect on job-stress. Second, the innovation-oriented organizational culture which was recognized by organizational members influenced job-stress. Third, in the relationship between the innovation-oriented organizational culture and job-engagement, self-efficacy did not influenced job-engagement. Finally, in the relationship between the innovation-oriented organizational culture and job-stress, self-efficacy influenced job-stress. Conclusions: Innovation-oriented organizational culture places importance on the organization's adaptability and flexibility in the external environment, so companies need to establish an innovation-oriented organizational culture favorable to achieving survival and successful innovation, and to develop and disseminate programs of positive and continuous organizations to improve task enthusiasm, reduce task stress, and enhance organizational performance. In the future, it will be necessary to verify the effectiveness of various organizational culture types through comparative analysis with companies that actively maintain an innovation-oriented organizational culture (Google, Kakao, etc.) and companies that prefer hierarchy-oriented organizational culture, relationship-oriented organizational culture, and market-oriented organizational culture.

영아교사의 교수효능감과 민감성이 조직몰입에 미치는 영향 (The Influence of Infant Teachers' Teaching Efficacy and Sensitivity Level on Organizational Commitment)

  • 신현정
    • 한국보육학회지
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    • 제19권1호
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    • pp.101-115
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    • 2019
  • 본 연구의 목적은 영아교사의 교수효능감과 민감성이 조직몰입에 미치는 영향을 알아보는 것이다. 연구대상은 S지역의 어린이집 영아교사 206명이다. 본 연구에서는 곽희경(2011)이 사용한 교수효능감 도구, 민광미(2014)가 개발한 교사 민감성 척도, 이종각(2013)이 수정, 보완한 조직몰입 검사 도구를 사용하여 설문조사를 하였다. 수집된 자료는 SPSS 21.0 Win program을 사용하여 신뢰도 분석, 기술통계, 상관분석, 중다회귀분석을 실시하였다. 연구결과, 첫째, 영아교사의 교수효능감은 보통 수준이었으며, 민감성은 보통보다 높은 수준이었고, 조직몰입은 보통 수준보다 약간 높은 것으로 나타났다. 둘째, 영아교사의 일반적 교수효능감은 모든 조직몰입과 정적관계를 보였고, 민감성은 조직몰입 중 정의적 몰입과 규범적 몰입에 정적관계를 나타냈다. 셋째, 영아교사의 조직몰입에 교수효능감의 하위요인 중 일반적 효능감, 민감성의 하위요인 중 일관성이 영향력 있는 변인으로 나타났다. 본 연구의 결과는 영아교사의 조직몰입 향상에 교사의 내적요인인 교수효능감과 민감성이 중요함을 시사하였다.

노동보상이 금융공기업 종사자의 조직유효성에 미치는 영향 -자아효능감의 조절효과 검증- (Effect of Finance Public Enterprise Employees' Work rewards on Organizational Effectiveness -Investigation of Moderating Role of Self-efficacy-)

  • 강명석;전인오
    • 한국콘텐츠학회논문지
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    • 제13권10호
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    • pp.495-510
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    • 2013
  • 본 연구는 금융공기업 종사자들을 대상으로 노동보상이 조직유효성에 미치는 영향관계와 자아효능감의 조절효과를 분석하기 위한 연구로서 노동보상을 과업보상, 조직보상, 사회적 보상으로 구분하였으며, 조직유효성은 대표적인 측정지표인 조직몰입과 직무만족을 고려하였다. 분석결과, 첫째, 과업보상의 직무다양성, 직무도전성, 조직보상의 보수, 사회적보상의 상사의 지원은 조직몰입에 유의미한 영향을, 둘째, 과업보상의 직무다양성, 직무도전성, 직무자율성, 사회적보상의 상사의 지원은 직무만족에 유의한 영향을 미쳤다. 셋째, 각 노동보상 요인들과 조직유효성 간에 자아효능감의 조절효과 검정결과, 조직몰입에는 조절효과가 있었으나, 직무만족의 경우 조직보상의 직업안정성에만 유의한 영향을 보였다. 연구결과를 근거로 이론적 및 실천적 시사점을 논의하고 향후 연구를 위한 제언을 제시하였다.

지방의료원 간호사의 자기효능감, 조직몰입, 고객지향성 및 간호업무성과 (Self Efficacy, Organizational Commitment, Customer Orientation and Nursing Performance of Nurses in Local Public Hospitals)

  • 오희숙;위휘
    • 간호행정학회지
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    • 제22권5호
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    • pp.507-517
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    • 2016
  • Purpose: The local public hospitals in Korea are regarded as institutions that must consider the provision of good quality public health services, as well as profitability. Therefore it is important to improve nursing services to produce positive change in local public hospitals. This study was done to examine the relationships between self efficacy, organizational commitment, customer orientation and nursing performance for nurses in local public hospitals. Methods: For this study, 5 of 34 institutions were selected through random sampling: and 134 nurses working in local public hospitals were selected. Data were collected from March 28 to April 8, 2016 using self-report questionnaires. Collected data were analyzed using independent t-test, one-way ANOVA, $Scheff{\acute{e}}$ test, Pearson correlation coefficient and multiple regression with SPSS/WIN 18.0. Results: The major findings are summarized as follows: (1) There were significant positive correlations between self efficacy, organizational commitment, customer orientation, and nursing performance. (2) The factors affecting nursing performance were self efficacy, organizational commitment, and customer orientation, in that order, and these variables explained 57% of nursing performance. Conclusion: Administrators in local public hospitals should use the results of this study to develop a strategy for improving nursing performance.

자기효능감, 감정노동, 조직몰입 및 직무만족의 관계 : 의료관광종사원을 대상으로 (The Relationship among Self Efficacy, Emotional Labor, Organizational Commitment and Job Satisfaction of Medical Tourism Employees)

  • 문상기
    • 한국병원경영학회지
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    • 제23권3호
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    • pp.39-51
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    • 2018
  • The purpose of this study is to find out the relationship among self-efficacy, emotional labor, organizational commitment and job satisfaction of medical tourism employees. This survey was conducted from March 2 to March 31, 2018 and targeting medical tourism employees who work at hospitals, travel agencies, medical tourism agencies and consulting firms in Seoul. 282 questionnaires were analyzed using SPSS 12.0 and AMOS 18.0. The result of this study is as follows. First, self-efficacy positively influenced on emotional labor and organizational commitment. Second, self-efficacy positively influenced on all job satisfaction factors as like job itself satisfaction, salary/promotion satisfaction and relationship satisfaction. Third, deep acting factor of emotional labor positively influenced on job itself satisfaction and relationship satisfaction. Forth, job itself satisfaction and relationship satisfaction positively influenced on organizational commitment. These research findings can be summarized as follows. Medical tourism employees of hospitals, travel agencies, medical tourism agencies and consulting firms have to be supported greatly to improve their own job competency and job qualifications. Second, medical tourism organizations try to understand the real emotion of medical tourism employees when they are dealing with medical tourists. Third, medical tourism employees have to be recognized their job performance and provided suitable incentives for the results. The findings of this study provide practical implications about strategical human resource management of medical tourism agencies. Moreover, it will be useful for hospitals and government officials to establish a management framework in medical tourism industry.

간호학과 교수의 직무 스트레스와 교수 효능감이 조직 몰입도에 미치는 영향 (Effects of Job Stress and Teaching Efficacy on Organizational Commitment of Nursing Professors)

  • 전영희;조정화;보사드경희
    • 한국직업건강간호학회지
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    • 제30권4호
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    • pp.167-174
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    • 2021
  • Purpose: This study aimed to identify how job stress and teaching efficacy impacted organizational commitment. Methods: Data were collected from 158 nursing professors via an online survey, from Jan to June 2019. Results: The study found that four factors affected the organizational commitment of nursing professors: i) type of nursing institution in which they are currently employed (β=-.16, p=.030), ii) position as an assistant professor (β=-.37, p=.012) and an associate professor (β=-.44, p=.002), iii) salary in the 50-59 million won range (β=.20, p=.024), and above 60 million won (β=.41, p<.001), and iv) professor's teaching efficacy (β=-.18, p<.016). Conclusion: To increase the organizational commitment of four-year university professors, job characteristics should be considered. In the case of lower positions and salaries, additional compensation and programs that increase school affiliation should be introduced. Teaching methods training, lecture evaluation monitoring programs, and clinical training may also improve teaching efficacy.