• 제목/요약/키워드: Organizational Competence

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카지노 종사자의 조직문화 인식과 심리적 임파워먼트 (Perceived Organizational Culture and Psychological Empowerment of Employees in Casino Companies)

  • 이영란;장지현
    • 산경연구논집
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    • 제8권5호
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    • pp.65-75
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    • 2017
  • Purpose - The purpose of this study is to verify a role of organizational culture as antecedents to influence psychological empowerment of organizational members, focusing on service workers of casino companies. Therefore, this study sought to examine the question of each clan, adhocracy, market, and hierarchy culture that the workers perceive to influence their psychological empowerment. Thus, the current study examined the relationship between organizational culture and the psychological empowerment by empirical analysis. Research design, data, and methodology - This study chose four domestic casino companies that are run only for foreigners. Using an offline survey, it analyzed the questionnaire data of the 249 surveys collected from employees working in the sales and service sectors. Independent variables were four types of organizational culture: clan, adhocracy, market, and hierarchy. Dependent variables were four subcategories of psychological empowerment: meaning, competence, self-determination, and impact. As research methods, the study applied descriptive statistics, factor analysis, reliability analysis, correlation analysis, and multiple regression analysis, using SPSS 21.0 statistical program. Results - Among the organizational culture types, the clan and adhocracy cultures, which emphasize flexibility and autonomy, were relatively more important for the psychological empowerment of workers than the hierarchy and market cultures. Clan culture was the most important factor in terms of meaning and competence, and adhocracy culture was the most important factor in self-determination and impact. However, the hierarchy and market cultures that pursue control and stability were also cultural types that positively affected psychological empowerment of the workers. Hierarchy culture showed positive effects on meaning, competence, and impact except self-determination, and market culture had positive effect only on competency. Conclusions - The study found that organizational culture is an important predictor of psychological empowerment of the employees in casino companies and that important organizational culture types may be different for each sub-factor of psychological empowerment. It suggests that casino companies have to try to recognize and secure diverse organizational culture in order to activate psychological empowerment of their employees because they can provide quality service for customers. Therefore, it is necessary to create a harmonious and balanced culture between promoting flexible and autonomous organizational atmosphere, and stably controlling and operating the organization.

기업조직의 유기성과 학습문화가 동적역량과 기업성과에 미치는 영향에 관한 실증연구 (An Empirical Study on the Effect of Organic Structure and Learning Culture on Dynamic Competence and Corporate Performance)

  • 정두식
    • 디지털융복합연구
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    • 제17권2호
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    • pp.47-57
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    • 2019
  • 본 연구는 기업조직의 학습문화가 동적역량에 어떻게 영향을 미치며 동적역량이 기업의 학습문화와 기업성과 간의 관계에서 매개효과가 있는지 분석하고, 그 연구결과를 기업실무에 적용할 수 있는지 검증해보고자 하였다. 첫째, 기업조직의 구조가 유기적일수록 재배치역량과 학습역량이 높아지는 것으로 나타났다. 유기적인 기업조직을 가진 집단은 공식적인 처리방식이나 프로세스에 집착하지 않는 관행이 있기 때문에 외부변화에 능동적으로 대응할 수 있는 능력이 존재함을 알 수 있었다. 둘째, 기업조직의 학습문화는 동적역량 중에서 재배치역량에 유의한 정(+)의 영향이 있음을 확인할 수 있었는데 개인수준과 집단수준의 학습문화가 구축되어 있는 기업조직일수록 특히 집단수준의 학습문화가 구축되어 있는 조직일수록 재배치역량이 높아짐을 볼 수 있었다. 셋째, 동적역량의 두 가지 하위요소는 모두 기업성과에 유의한 영향을 미치는 것으로 나타났다. 동적역량이 기업성과에 미치는 직접적인 효과는 확인하였으나 학습문화와 관련된 동적역량의 매개효과는 없는 것으로 나타났다.

간호조직의 지식관리, 간호사의 근거기반실무 신념 및 역량이 근거기반 의사결정에 미치는 영향 (Knowledge Management, Beliefs, and Competence on Evidence-Based Practice, Evidence-Based Decision Making of Nurses in General Hospitals)

  • 장인숙;박명화
    • 성인간호학회지
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    • 제28권1호
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    • pp.83-94
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    • 2016
  • Purpose: The purpose of this study was to explore how knowledge management of hospital and nurses' beliefs and competences on evidence-based practice can affect evidence-based decision making. Methods: In this descriptive study, a total of 184 nurses who were working in the five general hospitals participated. The data were collected through a self-administered questionnaire in September, 2014. Data were analyzed using descriptive statistics, independent t-test, one-way ANOVA, Pearson correlation coefficient, and step-wise multiple regression with SPSS/WIN Statistics 21.0 program. Results: Evidence-based decision making was correlated with EBP beliefs (r=.55, p<.001), EBP competence (r=.57, p<.001), and knowledge management (r=.50, p<.001). Hierarchical regression analysis showed that EBP beliefs (${\beta}=.18$, p=.005), EBP competence (${\beta}=.37$, p<.001), organizational knowledge management (${\beta}=.27$, p<.001) explained 48.6% of evidence based decision making (p<.001). Conclusion: The study results indicated that evidence-based practice competences, organizational knowledge management, and evidence-based practice beliefs were important factors on evidence-based decision making. In order to improve evidence-based practice among nurses through organizational knowledge management, EBP beliefs and competence at individual level need to be considered and incorporated into any systemic training of EBP.

사회적기업 경영진의 조직역량이 조직성과에 미치는 영향에 관한 연구 (Impact of organizational influences of management on organizational performance in social enterprise)

  • 김문준;장석인
    • 산업진흥연구
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    • 제3권2호
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    • pp.9-20
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    • 2018
  • 본 연구는 사회적 기업의 조직구성원이 인식하고 있는 경영진의 조직역량(조직관리 역량, 마케팅 역량, 관계형성 역량, 거버넌스 역량)이 조직성과(경제적 사회적)에 미치는 영향요인을 검증하고자 하였다. 이를 위해 사회적 기업 재직자를 대상으로 최종 195부를 IBM SPSS 24.0의 통계프로그램을 활용하여 설정된 연구가설 1(조직역량과 경제적 성과)과 연구가설 2(조직역량과 사회적 성과)에 대한 실증분석 하였다. 가설 1과 가설 2를 검증한 결과 H1-1 H2-1(조직관리 역량과 경제적 성과 사회적 성과), H1-2 H2-2(마케팅 역량과 경제적 성과 사회적 성과), H1-3 H2-3(관계형성 역량과 경제적 성과 사회적 성과), H1-4 H2-4(거버넌스 역량과 경제적 성과 사회적 성과)는 모두 경제적 사회적 성과에 유의한 영향을 미치어 가설1과 가설 2는 채택 되었다. 따라서 사회적 기업의 성공과 발전 및 지속가능 경영을 위해서는 사회적 기업의 실행 주체인 경영진의 조직역량 중요성이 강조되었다. 그러므로 경영진의 조직역량을 전략적으로 향상 강화하기 위한 교육훈련 시스템의 구축과 체계적이며 지속적인 조직역량 향상의 교육체계와 교육이 필요하다.

보험설계사의 역량과 조직지원이 영업성과에 미치는 영향: MDRT 목표지향성의 매개효과를 중심으로 (The Effect of Insurance Planner's Competency and Organizational Support on Sales Performance: Focused on Mediating Effects of MDRT Goal Orientations)

  • 이신복;하규수
    • 한국콘텐츠학회논문지
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    • 제21권9호
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    • pp.270-283
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    • 2021
  • 보험 산업에서 고객과의 장기 관계의 성과는 일반적으로 설계사의 고객 유지 및 신규 고객 확보 증가를 통해 수행된다. 이는 개인 고객과의 장기적 충성도의 유대를 구축하고 유지하기 위해서는 설계사의 역량과 조직지원의 개선이 시급함을 시사한다. 따라서 본 연구는 설계사의 역량과 조직지원이 영업성과에 미치는 영향을 분석하고, 또한 역량과 조직지원이 영업성과에 미치는 영향력에서 MDRT 목표지향성 매개역할을 실증적으로 검증하고자 하였다. 본 연구결과는 다음과 같다. 첫째, 상품 및 고객역량, 디지털 역량, 네트워크 역량은 영업성과에 정(+)적 영향을 미치는 것으로 밝혀졌다. 둘째, 영업지원은 영업성과에 정(+)적 영향을 미치는 것으로 밝혀졌다. 셋째, 설계사의 역량과 영업성과 간에 MDRT 목표지향성은 매개효과가 있는 것으로 나타났다. 또한, 영업지원과 영업성과의 관계에서 MDRT 목표지향성은 완전매개효과를 가지는 것으로 나타났다. 이는 설계사의 우수한 역량을 통한 고객관리, 보험 트렌드 변화에 대응하는 조직지원, MDRT 목표지향성을 통한 역량개발이 영업 성과에 긍정적인 영향을 미친다는 것을 의미한다.

Deviant Citizenship Behavior: A Comprehensive Framework towards Behavioral Excellence in Organizations

  • Chowdhury, Dhiman Deb
    • Asian Journal of Business Environment
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    • 제5권1호
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    • pp.13-26
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    • 2015
  • Purpose - While studying the topic of seeking behavioral excellence (proactive and creative competence) in organization, scholars have presented a variety of literature sprinkled with countless theories on behavioral competence. Research design, data, and methodology - Foremost among the several theories on this topic are two distinct sets of behavioral theories: OCB (Organizational Citizenship Behavior) and Constructive Deviance. Both of these theories attempt to posit their usefulness in positive organizational outcomes (such as organizational effectiveness, quality, performance, and innovations). Results - However, their proposed constructs are opposing and studies are conducted in isolation, thereby creating a significant literature gap and omitting the possibility of being inclusive of the best that both OCB and constructive deviance have to offer. Conclusions - The article bridges the gap by critically examining OCB and constructive deviance and including a consideration of other empirical studies in an attempt to be comprehensive while, at the same time, seeking to find an effective behavioral construct that is both appropriate and conducive for positive organizational outcomes in the context of the current business environment.

고용의 질이 조직성과에 미치는 영향: 종업원 성과의 매개효과 (The Effect of the Quality of Employment on Organizational Performance: Mediating Effect of Employee Outcomes)

  • 옥지호;박오원
    • 한국콘텐츠학회논문지
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    • 제19권6호
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    • pp.311-324
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    • 2019
  • 본 연구는 고용의 질 수준과 조직성과의 관계에서 종업원 성과의 매개효과를 분석함으로써 고용의 질이 조직성과에 미치는 효과의 구체적인 메커니즘을 파악하는 것을 목적으로 한다. 고용의 질의 당위성에 대한 논의가 확장되면서 이에 대한 연구가 확산되고 있지만, 고용의 질이 어떻게 조직성과에 기여하는지 그 과정을 다룬 연구는 많지 않았다. 실증분석을 위해 국내기업 501개를 대상으로 고용의 질과 종업원 성과(인적자본 역량 및 집단적 조직몰입) 간의 관계 그리고 고용의 질과 조직성과간의 관계에서 종업원 성과의 매개효과를 분석하였다. 분석결과, 고용의 질 수준이 높을수록 종업원의 인적자본 역량과 집단적 조직몰입도가 증가하며, 이들 종업원 성과는 고용의 질과 조직성과간의 관계를 완전매개하는 것으로 밝혀졌다.

Psychological Empowerment to the Organizational Commitment and Turnover Intention of Social Worker

  • Kang, Jong-Soo
    • International Journal of Contents
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    • 제8권1호
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    • pp.88-94
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    • 2012
  • Numerous studies have linked empowerment to employee's behaviors and attitudes. The purpose of this study was to examine the effects of empowerment on the organizational commitment and turnover intention of social worker in private social welfare organizations. For the research, empowerment was consisted of meaning, competence, self-determination and impact. This study was analyzed 342 social workers by survey. The results of this study were summarized as follows: Social Workers had correlation to empowerment on the organizational commitment (+). Especially, meaning, self-determination and impact had a positive effect on the organizational commitment; Meaning, competence, and self-determination had a negative effect on the turnover intention. This study finally discussed theoretical implications for future study and practical implications for empowerment strategies on the results.

Financial Management Information System, Human Resource Competency and Financial Statement Accountability: A Case Study in Indonesia

  • SAPUTRA, Komang Adi Kurniawan;SUBROTO, Bambang;RAHMAN, Aulia Fuad;SARASWATI, Erwin
    • The Journal of Asian Finance, Economics and Business
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    • 제8권5호
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    • pp.277-285
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    • 2021
  • This study aims to examine the effect of variables of financial management information systems, organizational culture, and human resource competence on the accountability of village government financial reporting. The sample was 65 villages in the two districts using a simple random sampling technique. To analyze the data of this research, multiple regression analysis was conducted. The results showed that organizational culture as a differentiator in the two districts, namely financial management information systems, organizational culture, and human resource competence has a significant positive effect on accountability in preparing village government financial reports in Tabanan Regency. Meanwhile, organizational culture does not have a significant influence in Badung Regency, this is because each village government has a different work culture. In the Tabanan regency, we use local culture as the basis for organizational culture, while in the Badung regency it can be examined between organizational culture and it is carried out differently, which indicates that no one organizational culture type is superior to other types. This means that all types can move in line with and hand-in-hand based on how and when organizational goals are to be realized.

The Relationship Between Emotional Intelligence and Organizational Performance: An Exploratory Study in Bangladesh

  • SULTANA, Rebaka;ISLAM, Mohammed Rafiqul;ISLAM, Md. Tariful;JESMIN, Farhana;FERDOUS, Shakila
    • The Journal of Asian Finance, Economics and Business
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    • 제8권8호
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    • pp.513-524
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    • 2021
  • Many organizations have realized that to stand out in today's competitive business world, they need not only academic skills but also emotional intelligence (EI). This study aims to investigate the relationship between EI and the organizational performance of university teachers. The convenient sampling technique has been used to select 200 respondents from 25 universities, and a self-administered research instrument has been employed to collect data from the respondents. The reliability test of items is confirmed by Cronbach's Alpha test using SPSS. Factor analysis has been used to find out the significant constructs of EI, which influence organizational performance. Likert scale and multivariate regression analysis have been used for measuring questionnaire items and testing hypotheses. The key outcomes of this study suggest that interpersonal competence, job performance, effective leadership, motivation and creativity, and social competence have a vital influence on organizational performance. The study also reveals that a decision-making system should be developed and the policymakers and concerned authorities should give more emphasis on key variables of EI that are affecting the advancement of higher education. Further investigation is encouraged to identify the mediating and moderating effects of EI on the relationship between employee work engagement and job performance in the organization.