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http://dx.doi.org/10.13106/jafeb.2021.vol8.no8.0513

The Relationship Between Emotional Intelligence and Organizational Performance: An Exploratory Study in Bangladesh  

SULTANA, Rebaka (Department of Business Administration, Bangladesh Army International University of Science and Technology (BAIUST))
ISLAM, Mohammed Rafiqul (Department of Management, Jatiya Kabi Kazi Nazrul Islam University)
ISLAM, Md. Tariful (Department of Philosophy, Jatiya Kabi Kazi Nazrul Islam University)
JESMIN, Farhana (Department of Business Administration, Bangladesh Army International University of Science and Technology (BAIUST))
FERDOUS, Shakila (Faculty of Business Administration, University of Brahmanbaria)
Publication Information
The Journal of Asian Finance, Economics and Business / v.8, no.8, 2021 , pp. 513-524 More about this Journal
Abstract
Many organizations have realized that to stand out in today's competitive business world, they need not only academic skills but also emotional intelligence (EI). This study aims to investigate the relationship between EI and the organizational performance of university teachers. The convenient sampling technique has been used to select 200 respondents from 25 universities, and a self-administered research instrument has been employed to collect data from the respondents. The reliability test of items is confirmed by Cronbach's Alpha test using SPSS. Factor analysis has been used to find out the significant constructs of EI, which influence organizational performance. Likert scale and multivariate regression analysis have been used for measuring questionnaire items and testing hypotheses. The key outcomes of this study suggest that interpersonal competence, job performance, effective leadership, motivation and creativity, and social competence have a vital influence on organizational performance. The study also reveals that a decision-making system should be developed and the policymakers and concerned authorities should give more emphasis on key variables of EI that are affecting the advancement of higher education. Further investigation is encouraged to identify the mediating and moderating effects of EI on the relationship between employee work engagement and job performance in the organization.
Keywords
Emotional Intelligence; Performance; Competence; University Teacher; Higher Education;
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