• 제목/요약/키워드: Nursing service environment

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요양병원 간호사의 간호역량과 근무환경이 간호서비스 질에 미치는 영향 (Effect of Competence and Work Environment of Nurses on Nursing Service Quality in Long-term Care Hospitals)

  • 김하얀;김현리
    • 한국보건간호학회지
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    • 제37권1호
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    • pp.97-110
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    • 2023
  • Purpose: This study sought to determine the effect of the competence of nurses and their, work environment on the quality of nursing service in long-term care hospitals using the Donabedian model as a theoretical framework. Methods: This descriptive investigative study analyzed nursing competency, the work environment, and nursing service quality in a group of 182 nurses directly in charge of patient care at long-term care hospitals in special cities, metropolitan cities, and small and medium-size cities. The data were analyzed using IBM SPSS/WIN 27.0 version. Results: In long-term care hospitals, nurses' competence (r=.674, p<.001) and work environment (r=.444, p<.001) were correlated with quality of nursing service, and the nurses' competence was correlated with the work environment (r=.443, p<.001). The factors affecting the quality of nursing service in long-term care hospitals were competence, the work environment, and the age of nurses. Conclusion: In this study, both competence and the work environment of nurses were observed to be important factors in improving nursing service quality in long-term care hospitals. Therefore, efforts aimed at enhancing these factors are necessary to ensure the high quality of nursing service in these hospitals.

간호·간병통합서비스병동 간호사의 셀프리더십, 역할갈등, 간호근무환경이 간호서비스 질에 미치는 영향 (The Influences of Self-Leadership, Role Conflict, Nursing Work Environment on Nursing Service Quality in Comprehensive Nursing Care Service Wards)

  • 김미선;신성희;서은주
    • 동서간호학연구지
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    • 제27권1호
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    • pp.22-31
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    • 2021
  • Purpose: This study aims to examine the relationships between the self-leadership, role conflict, nursing work environment, and quality of nursing service in comprehensive nursing care service wards and identify the factors that affect the quality of nursing service. Methods: The data were collected from 158 nurses working in comprehensive nursing care service wards from three general hospitals with 200 beds or more in Seoul, Korea. The data were analyzed by descriptive statistics, t-test, ANOVA, scheffe test, Pearson's correlation coefficient, and multiple linear regression analysis of enter method using SPSS/WIN ver 22.0 program. Results: The factors of quality of nursing services were self-leadership (β=.44, p<.001), nursing work environment (β=.17, p=.014), and the work experience in comprehensive nursing care service wards (β=-.15, p=.035) explaining 32% of the total variance. Conclusions: The results indicated that self-leadership, work experience in the comprehensive nursing care service wards, and nursing work environment affect the quality of nursing services of nurses in the comprehensive nursing care service wards. It is necessary to make efforts for seeking various intervention strategies and improving nursing work environment.

간호·간병통합서비스 병동 간호사의 직무만족에 미치는 영향요인 (Factors Influencing Job Satisfaction Among Nurses in Integrated Nursing Care Service Wards)

  • 김정미;이유미
    • 보건의료산업학회지
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    • 제13권3호
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    • pp.53-65
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    • 2019
  • Objectives: This descriptive survey study aimed to identify factors that affect job satisfaction among nurses working in integrated nursing care service wards and to explore measures to increase job satisfaction among these nurses. Methods: Data were collected between July 20 and August 3, 2018 from nurses working in integrated nursing care service wards in Busan and Changwon city, in Korea. Data were analyzed with SPSS/WIN 23.0 software(IBM corp., Armonk, NY, USA). Results: Factors affecting job satisfaction among nurses working in integrated nursing care service wards were identified as follows: professional self-concept (${\beta}=.32$, p=.003), which is a subdomain of nursing professionalism, and nursing foundations for quality care (${\beta}=.30$, p=.001), which is a subdomain of nursing work environment. The model had an explanatory power of 54.7%. Conclusions: Nursing professionalism should be strongly established among nurses, as nurses are key players in a health system that allows stable and expanded operations of integrated nursing care. Intervention measures that create a better work environment for nurses should also be implemented. Furthermore, it is necessary to develop systematic strategies and multifaceted efforts to increase nurses' job satisfaction in integrated nursing care service wards.

간호간병통합서비스병동 간호사의 감정노동, 회복탄력성, 간호근무환경이 이직의도에 미치는 영향 (The effects of Emotional Labor, Resilience, and Nursing Work Environment on Turnover Intentions of Comprehensive Nursing Care Medical Service Nurses)

  • 정진영;박민정
    • 디지털융복합연구
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    • 제17권3호
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    • pp.281-290
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    • 2019
  • 본 연구는 간호간병통합서비스병동 간호사의 이직의도에 감정노동, 회복탄력성, 간호근무환경이 미치는 영향을 확인하고자 시도되었다. 자료는 간호간병통합서비스병동 간호사 186명을 대상으로 구조화된 설문지를 이용하여 자료수집 하였고, SPSS WIN Version 22.0을 이용하여 분석을 실시하였다. 연구결과, 간호간병통합서비스병동 간호사의 감정노동, 회복탄력성, 간호근무환경, 이직의도의 정도는 각각 평균 3.66점, 3.52점, 2.62점 및 3.82점으로 나타났다. 간호간병통합서비스병동 간호사의 이직의도는 감정노동과는 양의 상관관계, 회복탄력성 및 간호근무환경과는 음의 상관관계가 있는 것으로 나타났고, 이직의도의 영향요인은 감정노동, 회복탄력성, 간호근무환경, 성별로 나타났다. 따라서, 간호간병통합서비스병동 간호사의 이직의도를 감소시키기 위해서는 감정노동, 회복탄력성, 간호근무환경, 성별을 고려하여 중재프로그램을 개발하여 적용하는 것이 필요하다고 사료된다.

요양병원 간호사의 감정노동, 간호정보역량 및 간호근무환경이 간호 업무성과에 미치는 영향 (The Effect of Emotional Labor, Nursing Informatics Competency and Nursing Service Environment on Nursing Performance of Convalescent Hospital Nurse)

  • 정인옥;한종희
    • 한국산학기술학회논문지
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    • 제21권10호
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    • pp.334-344
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    • 2020
  • 본 연구는 요양병원 간호사의 감정노동, 간호정보역량 및 간호근무환경이 간호업무성과에 미치는 영향을 확인하기 위한 서술적 조사연구이다. G광역시에 소재한 100~200병상 미만 요양병원 간호사 149명이 설문조사에 참여하였고 131부가 최종 분석되었다. 수집된 자료는 SPSS statics 18 프로그램을 사용하여 분석하였다. 일반적 특성 및 연구 변수의 분포는 빈도분석과 기술통계 분석을 실시하였다. 감정노동, 간호정보역량 및 간호근무환경과 간호업무성과의 상관관계는 Pearson correlation으로 분석하였으며, 영향요인은 위계적 회귀 분석을 실시하였다. 연구 결과 간호업무성과 정도는 평균 65.5(±8.5)점, 감정노동은 평균 27.2(±5.6)점, 간호정보역량은 평균 91.3(±15.7), 간호근무환경은 평균 88.2(±16.0)점으로 나타났다. 요양병원 간호사의 간호업무성과는 간호정보역량(r=.32, p<.001), 간호근무환경(r=.25, p=.005) 두 변인과 양의 상관관계를 보였다. 그러나 감정노동은 간호업무성과와 유의한 상관관계를 보여주지 못했다. 간호정보역량은 간호업무성과에 가장 큰 영향을 미치는 요인이었으며 간호근무환경은 유의한 영향요인이 아니었다. 일반적 특성 중 결혼상태, 직위 또한 간호업무성과에 영향을 미치는 것으로 확인되었다. 회귀모형에 대한 설명력은 35.2%였고 통계적으로 유의하였다(F=9.815,p<.001). 이상의 결과에서 요양병원 또한 간호업무성과를 향상시키기 위해서는 사회적 변화, 병원 정보화정책에 맞추어 간호사들이 간호정보역량을 갖추어야 하고 기관은 이를 위해 충분한 지원을 해야 함을 확인할 수 있었다.

간호·간병통합서비스 병동 간호사의 직무만족에 미치는 영향 요인 -간호전문직관과 근무환경을 중심으로- (The factors influencing on Compliance with Job Satisfaction of the Nurses in Comprehensive Nursing Care Service Wards - Focusing on Nursing professionalism and Nursing work environment)

  • 심옥수;강지순
    • 한국융합학회논문지
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    • 제9권7호
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    • pp.347-354
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    • 2018
  • 본 연구는 간호 간병 통합서비스병동의 간호사의 직무만족에 미치는 영향요인을 파악하고자 하였다. 임상간호사 127명을 대상으로 설문조사하였고, 5점 Likert척도를 이용하여 간호직무만족, 간호전문직관, 간호근무환경을 측정하였다. 자료분석은 SPSS WIN 23.0프로그램을 이용하여 t-test, ANOVA, correlation, Regression분석을 실시하였다. 연구결과는 간호 간병 통합서비스병동 직무만족과 독립변수간 상관계수는 간호전문직관(r=.90, p<.001), 간호근무환경(r=.75, p<.001)으로 유의하였다. 직무만족에 영향을 미치는 요인은 간호전문직관, 간호근무환경 순으로 나타났으며(F=31.516, p<.001), 설명력은 84.1%였다. 따라서 직무만족을 향상시키는 중재방안의 중요성과 올바른 간호전문직관 확립, 간호근무환경의 향상을 위한 융합적 전략의 필요성을 제시하였다.

노인요양시설 종사자의 업무환경, 직무만족이 서비스 질에 미치는 영향 (Impact of Work Environment and Job Satisfaction on Service Quality among Staff in Elderly Facility)

  • 권경자;주민선;김정아
    • 성인간호학회지
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    • 제26권5호
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    • pp.512-521
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    • 2014
  • Purpose: This study examined the effect of work environment and job satisfaction on service quality among staff caring for the elderly. Methods: A convenient sample was 192 staff members from 95 elderly facilities. Data collection occurred from June to July, 2011 using a self-administered questionnaire. Data was analyzed using SPSS/WIN 18.0. Results: Among the subscales of Work Environment Scale, the self-realization score was the highest followed by workload, nervousness, and conflict. The mean score of job satisfaction was 71.43. Reliability was the highest followed by assurance, empathy, responsiveness, and tangibles. Predictive factors of service quality included self-realization work environment and job satisfaction. Conclusion: Exploration of strategies to improve the recognition of self-realization work environment and job satisfaction will be necessary in order to increase of service quality among staffs in elderly facility.

노인 부모의 식생활 의존도 및 노인 급식 프로그램에 대한 의식 조사 (Study on the degree of dependence on flood environment and the perception of meal service program for elderly parents)

  • 김정현;이영미;이기완;명춘옥;박영심;남혜원
    • 대한가정학회지
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    • 제38권4호
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    • pp.33-48
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    • 2000
  • This study was designed to examine the degree of dependence on dietary environment, evaluate the perception of metal service program and investigate factors affecting the demand for meal service programs for elderly parents. The purpose of this study provided the basic information for the development and systemization of meal service program for elderly. Eight hundred twenty semen adults who have elderly parents were surveyed using pre-designed written questionnaire. According to the results on the life environments of their elderly parents, psychological factors(41.7%), living condition(14.3%) and dietary environment (13.2%) had trouble. Physical and psychological conditions significantly affected the dietary environment(p<0.05). Only 9.2% of the subjects were already aware of recognized the meal service program for elderly, and the degree of recognition differed significantly by sex and education level. Women had better perception of meal service program for elderly than men. In men, they would expect to use congregate meal service(44.1%), home-delivered meal service (23.7%), nursing home meal service(16.9%) in order. On the other hand, for women, home-delivered meal service (41.2%), congregate meat service(44.1%), and nursing home meal service (16.8%) in order. Therefore there are significant differences between men and women what type they want(p<0.001). For those who haute both of the parents or either one of them, they would use more of congregate meal service (38.8%) and home-delivered meal service (38.8%) than nursing home meal service (15.5%). The group whose parents are lower socio-economic status would have tendency to use the nursing home meal service (p=0.06). The group of whom believe the dietary environment is the problem of their parents'life environment had preference of using congregate meal service and home-delivered meal service.

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간호사와 사회복지사의 상호 협력에 영향을 미치는 요인 (Factors Influencing Cooperation between Nurses and Social Workers)

  • 김희정;배진희;박선영
    • 한국보건간호학회지
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    • 제25권2호
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    • pp.209-220
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    • 2011
  • Purpose: The study investigated the level of mutual cooperation among those engaged in public and private nursing and social welfare to understand contributing factors. Method: The subjects were 289 nurses and 279 social workers. The level of mutual cooperation between nurses and social workers was evaluated. taking into account related personal factors and organizational environmental factors. Results: The level of mutual cooperation between nursing and social welfare organizations showed the following sequence, in decreasing order; public nursing, public social welfare, private nursing and private social welfare personnel. The factors affecting nurses' cooperation with social welfare personnel were expected duties, understanding of social workers' service, service autonomy, service appropriateness, and the training environment of the organization. Factors influencing the level of cooperation of social workers with nurses included understanding of nursing service, understanding of the efficiency gained by cooperation, service appropriateness and the training environment of the organization. Conclusion: The development of training programs to increase the level of cooperation between the nursing and social welfare fields is strongly recommended.

간호간병통합서비스 도입에 따른 서울의료원 병동부 시설환경변화 연구 (A Study on the Change of Physical Environment in Seoul Medical Center by Providing Comprehensive Nursing Service)

  • 김명윤;채철균
    • 의료ㆍ복지 건축 : 한국의료복지건축학회 논문집
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    • 제24권1호
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    • pp.15-24
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    • 2018
  • Purpose: The research looks at differences between the 'General ward' and the 'Comprehensive nursing ward' in Seoul Medical Center, regarding the facility improvements and changes in nursing services. It investigates and analyzes spatial problems and improvement needs through a survey and conduct investigation of staffs. It is to propose the primary data for the architectural planning of the future ward with the comprehensive nursing service. Methods: Targeting the comprehensive nursing ward, changes of the physical environment and spatial problems are analyzed through a field survey, behavior investigation, present-condition investigation, and floor plan analysis. Results: The workforce is increased by approximately twice the amount of the nursing staffs in the comprehensive nursing ward, compared to the pre-general ward. When utilizing the general ward, various spatial problems arise due to the restrictions of the facility condition. Because Sub N.S is an important facility as a part of the nursing work function in the ward of the comprehensive nursing service, the opinions of staffs must be considered when selecting a location and composing a space. Implications: It can be used as a primary data for the comprehensive nursing ward when architectural planning of a new hospital.