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http://dx.doi.org/10.5762/KAIS.2020.21.10.334

The Effect of Emotional Labor, Nursing Informatics Competency and Nursing Service Environment on Nursing Performance of Convalescent Hospital Nurse  

Jung, In-Ok (Department of Nursing, Chunnam Techno University)
Han, Jong Hee (Department of Nursing, Kwangju Women's University)
Publication Information
Journal of the Korea Academia-Industrial cooperation Society / v.21, no.10, 2020 , pp. 334-344 More about this Journal
Abstract
This was descriptive research aimed at determining the effects of emotional labor, nursing informatics competency, and nursing service environment on the nursing performance of convalescent hospital nurses. One hundred thirty-one nurses participated in this survey. The collected data were analyzed using the SPSS statics18 program. The distribution of the research variables and general characteristics were analyzed by frequency analysis and descriptive statistics. The correlation between emotional labor, nursing informatics competency, nursing service environment, and nursing performance was analyzed by the Pearson correlation, and the influencing factors were hierarchical multiple regression analysis. As a result of the study, the average nursing performance was 65.5 (±8.5) points, emotional labor was 27.2 (±5.6) points, nursing informatics competency was 91.3 (±15.7), and the nursing service environment was 88.2(±16.0) points. The nursing performance showed a positive correlation with the nursing informatics competency (r=.32, p<.001) and nursing service environment (r=.25, p=.005). Nursing informatics competency was the biggest factor affecting nursing performance, and the nursing service environment had no significant influence. Among the general characteristics, marriage status and position also affected the nursing performance. The explanatory power of this regression model was 35.2% and was statistically significant (F=9.815, p<.001).
Keywords
Convalescent hospital nurse; Emotional labor; Nursing informatics competency; Nursing service environment; Nursing performance;
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