• Proceedings of the Korean Operations and Management Science Society Conference
• /
• 2001.10a
• /
• pp.35-38
• /
• 2001

This study was conducted a comparative study to identify the differences in service quality between Incheon and Kimpo international Airport and critical factors influencing satisfaction of airport customers. According the results of this study, all service quality factors except the service factor of geographical location of Incheon international airport are better than those of Kimpo international airport. However, all of service quality factors of Incheon airport are evaluated as inferior to those of american, western european and japanese international airports by both the airport visitors and the employees of one korean airliner. In addition the service factors such as response, safety, airport facility and geographical location are found as critical factors influencing satisfaction of the airport visitors and the airliner's employees. Among them the service quality factor of geographical location of Incheon airport is much inferior to that of Kimpo airport comparing with other service quality factors. Thus, the results of this study suggest that the managing team implement TQM and six sigma to enhance the service quality level of the Incheon international airport up to that of the american and western european international airport. Especially, it is strongly required that the Korean governmen deliberate in deciding the geographical location in case of planning new international airport because geographical location is related to not only traffic to airport but also safety of landing, taking off and flying.

• Journal of the Korean Society for Aviation and Aeronautics
• /
• v.17 no.4
• /
• pp.63-69
• /
• 2009

Incheon International Airport as the gateway to Korea is having the happiest time with those honorable prizes. But in these days, the trend of aviation is changing rapidly, so many rival airports in the world as well as north-east asian countries are rushing to find new revenue sources not to be turned over. Hence Incheon International Airport should push into fresh fields or create new sources of business keeping innovation by making foreign airports its role model. This study brings up some new profit models of foreign airports; Malaysia's Kuala Lumpur International Airport, China's Xiamen Aviation Industry Zone, German's Frankfurt Fraport Airports Group. This study analyzes the status of listed airports and presents strategies after investigating whether they are suitable for and compatible to Incheon International Airport.

• Journal of the Korean Society for Aviation and Aeronautics
• /
• v.15 no.4
• /
• pp.117-130
• /
• 2007

Incheon International Airport has handled 3,054,485 transfer passengers (11.9% transfer rate) and 950,441 transfer cargo(44.2% transfer rate)recorded in 2005. Comparing to 30-40% transfer passenger rate which are competition hub airports in northeast Asia, transfer passenger rate of Incheon International Airport is lower. Above all, We think that Minimum Connecting Time(MCT) which is relating factors with transfer rate need to be monitored to make up for the weak points in the current Incheon internationalairport system. Minimum Connecting Time is defined the legally minimum time necessary to change planes at a given airport. and Transfers represent 35% of the total passenger volume at Vienna International Airport in Europe, which underscores our function as a major international hub. Vienna is rated priority in reservation systems because of our excellent minimum connecting time, and that increases the sale of tickets through our airport. In 2004 the total number of transfer passengers rose 18% to 5,089,624. Short routes, a one roof concept and an outstanding logistics system make Vienna an ideal airport for transfers. This transfer-friendly one roof concept will also form the basis for the new VlE-Skylink Terminal. In case of Japan, Star Alliance has also implemented its so called "Move under one roof"concept at the new Centrair airport. All member carriers are located in the same part of the termina1, sharing check-in counters and ticketing facilities. Star Alliance member carriers can now offer customersa reduced average minimum connecting time of one hour, for transfers between international and domestic. The research purpose of the Study on the Enhancement for Minimum Connecting Time of Incheon International Airport is to increase transfer rate of passenger and cargo of Incheon International Airport at Northeast Asia through this paper.

• Journal of Korean Society for Quality Management
• /
• v.30 no.4
• /
• pp.26-43
• /
• 2002

This study was conducted to identify the differences in service quality between Incheon and Kimpo international airports and critical factors influencing satisfaction of their customers. According to the results of the study, all service quality factors of Incheon international airport except the service factor of geographical location were better than those of Kimpo international airport. However, all service quality factors of the two airports were evaluated inferior to those of American, western European and Japanese international airports. In addition the service quality factors such as response, safety, airport facility and geographical location were found as critical factors influencing satisfaction of the airport customers. The service quality factor of geographical location of Incheon international airport was measured much inferior comparing with other service quality factors. Thus, the results of this study suggest that the Korean government deliberate and benchmark the international airports of western Europe and the USA in determining the geographical location when planning new international airports.

• Asian Journal of Turfgrass Science
• /
• v.16 no.2
• /
• pp.75-83
• /
• 2002

The back-filled soil of the New Incheon International Airport construction site was reclaimed with sea sand in near the Young-Jong island. The primary study was carried out from August 1993 to June 1997 to study soil amendment and to select salt resistance turfgrass species. This study dealt with low maintenance area that included most part of open space of airport site. The second experiment, from October 1996 to August 1998, focused on soil amendment and selection of turfgrass species for alongside runway where turf area was maintained. Through two previous studies, propagation methods with zoysiagrass were tested for alongside runway and surrounding areas at 1998. The study of construction methods with zoysiagrass, vegetative propagation showed better results on visual quality and cover rating compare with seeding propagation. However, significant different between vegetative and seeding propagation was not showed on visual quality and drought tolerance after one year of plot establishment. The cover rating by seeding construction methods reached in excess of 70% of limitation suggested by the Incheon International Airport Cooperation. Zoysia net and sprigging net methods were the most suitable where there requires rapid and high rate of ground cover. Seeding propagation should be acceptable to obtain a resonable cover rating where there allows relatively longer period of completion. Therefore, it should be possible to attain a proper rating of ground cover on the site of open space, alongside runway or areas similar to the New Incheon International Airport which is being built on dredged seashore sand. However, the methods of soil amendment, selecting salt tolerance species, and proper construction procedure should be considered at the a time.

• Journal of Korean Society of Industrial and Systems Engineering
• /
• v.40 no.4
• /
• pp.120-128
• /
• 2017

More people travel oversea as the economic size of Korea is getting larger and more new jobs are requested to be created by the society. To respond to these trend and request, Incheon International Airport Corporation (IIAC) is about to expand its processing capability with a new terminal; 54 million passengers to 72 million. IIAC is also introducing new strategies such as open innovation (OI) and creating shared value (CSV). With these changes, IIAC faces new challenges of restructuring its business and organization with new ideas. Most organizations including IIAC are becoming more dependent on external resources to keep their competitive advantages under the turbulence of global business environmental changes. Therefore, they focus on the OI paradigm which is reported as a convincing strategy to improve competitiveness in terms of budget and time-to-market. OI is to quickly react to the rapidly changing business environment and is adopted to support startup incubation. In the previous research with IIAC, three major tasks were defined; utilizing the IIAC brand power for external vendors, building a technology road-map, and introducing a collaboration support system. This paper deals with the collaboration system as proposed in the previous research. We focused on the collaboration process for startup incubation. Cases were studied; the K-startup model by the government, a university model to explore youth startups, and a R&D institute model to study professional startups. Based on the case studies, we defined an IIAC model and proposed issues to take care of. The model is distinguished from the other studied models since IIAC is a prospective customer of new technology.

• Journal of the Korean Society for Aviation and Aeronautics
• /
• v.27 no.2
• /
• pp.37-46
• /
• 2019

Although This study is to produce various considerations for the proper time and feasibility of new runway with Incheon international airport $4^{th}$ runway development case. In order to validate the feasibility of runway development, it is main considerations to be increased airport capacity for accommodating increase air traffic demand, secure stable airport operation without degrading service level, cope with emergency situation and maintain competitive among competitive airports which are developing new runway. Conclusionally, to develop new runwlay at the proper time for sustainable and stable airport operation without stop is the best way of maintaining competitiveness among foreign competitive airports.

• Korean Institute of Interior Design Journal
• /
• v.21 no.6
• /
• pp.280-288
• /
• 2012

The globalized modern society has facilitated the borderless travel which always starts and ends at the airport. The airport now serves the gateway in spreading and delivering the culture, beyond the role of simply providing assistance to the transport means. Nowaday, the nations throughout the world expand the existing facilities or build the new airport competitively as the medium to link the travel and modern community as well as the symbolism of economic and technical improvement and it has been developed as a huge industry creating a high added value, beyond the simple transport services. Incheon International Airport has already been recognized as the world-class airport but still has a long way to go. It's necessary to develop the comprehensive cultural and art concept for sustainable value creation, instead of remaining as the airport with sophisticated facilities alone.

• Journal of Korea Society of Digital Industry and Information Management
• /
• v.5 no.3
• /
• pp.201-213
• /
• 2009

An Airport is important space and even stands for the country because diverse people from other countries use a variety of facilities in the gateway to the country. Therefore, It is urgent for those people to increase efficiency and convenience of its usage. But we have a problem with process of passenger and this paper with the object of finding the solution in case study. This paper focus on information system, especially Intelligent Airport Information System to streamline process of passenger. There are a few of countries adopted this system in process. Therefore, IIAC(Incheon International Airport Corporation) establishing u-Information HUB System. It is unique and differential characteristics to Facilitation and increase passenger's satisfaction. u-Information HUB system unified stakeholder's process of Facilitation in Air Traffic Sides. u-Information HUB system gets the highest state of efficiency to Facilitation. This Paper is attempt to find new effort

• International Area Studies Review
• /
• v.13 no.3
• /
• pp.551-581
• /
• 2009

This case study explores the stock sale, the resulting governance structures, and the airport management and development in Beijing Capital International Airport and Shanghai International Airport at Pudong. It is imperative for Incheon International Airport Corporation (IIAC) to change the management paradigm to survive in the changing environment and to become hubs in the relevant regions. And IIAC needs to search for the new ownership and governance structure to cope with the internal and external demands for innovation. In this study, along with the recent trends of the global airport industry, we suggest the implications for the IIAC's major decisions, especially, for the stock sale, the resulting governance structure, and the airport development and management. It is suggested that Korean government retain the majority control in the process of privatization to keep IIAC as a government-owned enterprise to provide the public goods to the citizen. Furthermore, to maximize the value of stock sale, IIAC needs to decide strategically the time and speed in the hybrid form of stock selling using trade sale and IPOs.