Journal of Korea Society of Digital Industry and Information Management (디지털산업정보학회논문지)

Korea Society of Digital Industry and Information Management (디지털산업정보학회)
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A Case Study on Establishing U-Information HUB System At Incheon International Airport

인천국제공항공사의 U-Information Hub 시스템 구축에 관한 사례연구

  • 이동욱 (부천대학 e-비즈니스과) ;
  • 서은정 (인천공항공사 서비스 총괄단 U-Airport팀)
  • Received : 2009.05.31
  • Accepted : 2009.08.23
  • Published : 2009.09.30
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Abstract

An Airport is important space and even stands for the country because diverse people from other countries use a variety of facilities in the gateway to the country. Therefore, It is urgent for those people to increase efficiency and convenience of its usage. But we have a problem with process of passenger and this paper with the object of finding the solution in case study. This paper focus on information system, especially Intelligent Airport Information System to streamline process of passenger. There are a few of countries adopted this system in process. Therefore, IIAC(Incheon International Airport Corporation) establishing u-Information HUB System. It is unique and differential characteristics to Facilitation and increase passenger's satisfaction. u-Information HUB system unified stakeholder's process of Facilitation in Air Traffic Sides. u-Information HUB system gets the highest state of efficiency to Facilitation. This Paper is attempt to find new effort

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Acknowledgement

Supported by : 국토해양부