• Proceedings of the Korean Society for Quality Management Conference
• /
• 2004.04a
• /
• pp.541-547
• /
• 2004

• Journal of Korean Society for Quality Management
• /
• v.33 no.4
• /
• pp.1-11
• /
• 2005

This paper investigates the effect of introducing MBNQA Model, a representative execution system of TQM with strong management innovation capability, and its Korean version, Korean Quality Award Model, to the Korean companies and analyzes the effect to find out whether the application has improved companies' management quality. The empirical result of this study not only provides the company planning to adopt those management innovation models to enhance their management quality with practical guidelines but also suggest a direction to the first class company.

• Journal of Engineering Education Research
• /
• v.3 no.2
• /
• pp.84-92
• /
• 2000

U.S. Congress established the Malcolm Baldrige National Quality Award (MBNQA) program in 1987 to recognize U.S. organizations for their achievements in quality and business performance and to raise awareness about the importance of quality and performance excellence as a competitive edge. The Baldrige Award was envisioned as a standard of excellence that would help U.S. organizations achieve world-class quality. Recently the U.S, Congress approved legislation that made education and health care organizations eligible to participate in the Award Program. These criteria are applied to evaluate two academic departments (Computer Science & Industrial Systems and Electrical Engineering) at Yonsei University. It was an informal evaluation performed by the undergraduate students who took quality Engineering course. Evaluated total scores turn out to be 522.5 and 548.5 for both, respectively. According to the MBNQA diagnosis, this level of score represents that there are some areas or work units which need to be improved. We hightlight them so that they can be used as feedback information.

• Journal of the Korea Safety Management & Science
• /
• v.16 no.1
• /
• pp.159-168
• /
• 2014

This paper study is to identify the effect of quality certification incentives regulations to a firm. The pur purpose of this study is to propose the right way of improvement and policy by conduct research for quality certification incentives regulations, which applied by public procurement service for office furniture. For more accuracy, this study analyze the result of questionnaire, visiting, telephone survey conducted by office furniture manufacturer those are registered in MAS (Multiple Award Schedule System).

• Proceedings of the Korean Operations and Management Science Society Conference
• /
• 1995.04a
• /
• pp.827-844
• /
• 1995

Total Quality Management (TQM) is the aggregated management philosophy for quality including production, operation, human resource, leadership, marketing, and etc. TQM is the advanced concept and philosophy rather than traditional "Quality Control" or "Quality Assurance". Nowadays, downstream costs has been increased, that made cost accountants' attention to costs of quality. Many countries have developed their own quality awards system in order to improve overall national quality level. The Deming Prize of Japan and Malcolm Baldrige National Quality Award (MBNQA) of United States are two representatives of quality prizes. We compared the two awards by means of their history, objective, coverage, and judging criteria. Deming Prize has a longer history than MBNQA. Deming Prize selects five winners a year, while MBNQA has two or three areas. The biggest difference is judgement criteria. The Deming Prizes focuses on statistical control which is a traditional quality control method, while MBNQA concentrates on modem business concept such as customer satisfaction. The suggestions to these awards are: evaluate more on information of quality; evaluate more on inter-functional relationship between quality control function and other link more financial success.e financial success.

• International Journal of Quality Innovation
• /
• v.5 no.2
• /
• pp.141-158
• /
• 2004

The Taiwan National Quality Award (TNQA) has been conducted for 14 years. However, small and medium-sized companies (SMSCs) rarely win the TNQA. This study undertakes a capability analysis to explore how SMSCs do win the TNQA. A survey instrument involving 149 questions extracted from 'the 2001 Handbook of Standard Criteria for Evaluation of TNQA' is used to measure the capability of SMSCs in competing for the TNQA. The paper concludes with a summary of the essential qualities required by an SMSC if it is to compete successfully for the TNQA.

• Journal of Korean Society for Quality Management
• /
• v.43 no.1
• /
• pp.11-30
• /
• 2015

Purpose: The purpose of this study is to lay groundwork for future research on the outcomes of national quality awards for secondary-care healthcare organizations. Methods: For this study, a secondary-care hospital was selected through a convenience sampling method and all of its organizational members participated in complete enumeration survey using 109 survey questions derived from the MBNQA criteria for healthcare through structural equation modeling (SEM) Results: As a result, Leadership was shown to drive Foundation and Direction, which affect System that creates Results with 12 hypotheses supported out of 18 hypotheses established. Conclusion: The findings of this study will provide valuable implications to the top management of secondary-care hospitals for self-examining quality management and promoting sustainable competitiveness.

• The Korean Journal of Community Living Science
• /
• v.25 no.3
• /
• pp.363-372
• /
• 2014

This study was examined the quality characteristics of 20 types of non-sterilized commercial Makgeolli. These samples are classified according to firm size, enterprise Makgeolli(4 samples), prize-winning Makgeolli(6) and local Makgeolli(10). The alcohol contents of Makgeolli was determinded as follows: enterprise Makgeolli(6.18%), local Makgeolli(7.11%), and award-winning( 7.87%). Enterprise Makgeolli(0.24%) showed higher total acidity than award-winning and local Makgeolli(0.21%). In addition, pH levels were as follows: local Makgeolli(3.75), award-winning Makgeolli(3.77), and enterprise Makgeolli(4.09). Enterprise Makgeolli had the lowest sugar content. According to the sensory evaluation, three grades were identified based on balance and taste(5 points). The upper grade(more than 3 points) showed a higher pH, reducing sugar, higher aminoacidity, more soluble solids, and larger color differences than other grades. There were no significant differences in the level of acidity across the grades. The alcohol and volatile acid contents of the upper grade were lower than the middle(2.0-2.9 points) and lower(under 2.0 points) grades. Further research should provide a quality analysis of leavening agents and fermentation conditions, and a sensory evaluation.

• Journal of the East Asian Society of Dietary Life
• /
• v.27 no.5
• /
• pp.491-499
• /
• 2017

This study analyzed the physicochemical characteristics and sensory properties of makgeolli. Fifteen samples of 4 award winning makgeolli and 11 samples of non-award winning makgeolli in a Korea liquors contest were examined. Physicochemical analysis revealed a significant differences in the alcohol content, reducing sugar concentration, color difference, and volatile compounds between the award winning and non-award winning makgeolli (p<0.05). The award winning makgeolli was related to the high contents of alcohol and reducing sugar, bright color, and low contents of ethyl myristate. A total of 24 terms (appearance 2, odor 10, flavor and taste 8, and texture 4) were expressed in terms of makgeolli. Regarding the sensory property, the sweet, raspberry, pear, and yogurt smell were positively related to the award winning makgeolli. In addition, nuruk, savory smell, and savory flavor were positively related to the non-award winning makgeolli. A study of association between the volatile compounds and odor attribute revealed ethyl lactate to have a positive correlation with the raspberry smell (r=0.840) and pear smell (r=0.723) in the award winning makgeolli (p<0.01). The characteristics of makgeolli preferred by consumers are strongly related to the sweet taste and smell, bright color, and fruit flavor.

• Proceedings of the Korean Society for Quality Management Conference
• /
• 2006.04a
• /
• pp.182-187
• /
• 2006

The learning, which is an extended concept from the concept of continuos improvement and replace it, has become a very important core concept in Malcom Baldridge National Quality Award these days. The most potent core value among 11 core values is 'organizational and personal learning' Embedded learning in the organization is also a critical part to get a high score in approach scoring criteria for 6 categories except results category. But the concept of learning is often overlooked for the people who have interests in MB award or TQM. This paper review and analyze the concept of learning which has appeared In MB criteria since it's first appearance.