• Title/Summary/Keyword: Management importance

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Visitors' Behavior and Satisfaction Determinants of National Park - in the Case of Gyeongju National Park - (국립공원 탐방행태 및 이용만족요인 - 경주국립공원을 사례로 -)

  • Baek, Jae-Bong;Kim, Dong-Pil
    • Journal of Korean Society of Rural Planning
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    • v.19 no.4
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    • pp.105-113
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    • 2013
  • This study aimed to provide basic data for the national park management by analysing visitors' behavior and satisfaction determinants by importance-performance analysis and estimated regression analysis through post-occupancy evaluation questionnaire method to the Gyeongju National Park visitors. It was found that facilities and use management according to place and use group, the diversity of visit program, high quality of guidance and hospitality of staffs and conservation of historic and landscape resources for Gyeongju National Park were necessary as the results of behavior analysis, importance-performance analysis. The historic landscape resources, hospitality of staffs, visit road and safety facilities, commercial facilities were important determinants of users' satisfaction as the results of regression analysis. It suggested the characteristics of Gyeongju National Park and these factors were the most important factors for the improved management.

A Study on the Customer Segmentation Using Multi Criteria Importance-Performance Analysis (다기준 IP 분석에 의한 고객 세분화 방법에 관한 연구)

  • Yang, Kwang-Mo
    • Journal of the Korea Safety Management & Science
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    • v.14 no.2
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    • pp.245-252
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    • 2012
  • The biggest difficulty the small and small business currently face is not to have the effective cusomer management system that is the computerization of management. This suggests their will to introduce data marketing in order to differentiate 'Customer Marketing' and 'One to One Marketing'. The potential needs as well as visible needs of customer should be considered in order to research and analyze the customer data. At this point mayor enterprises are paying much attention to Customer Segmentation and their related markets are expanding rapidly. I'll give a brief introduction to the Multi Criteria Importance-Performance Analysis and go into the problems that should be considered and which phase to emphasize when building this system.

Park Management Evaluation Using Importance-Performance Analysis (중요도(重要度)-성취도(成就度) 분석(分析)에 의한 공원(公園) 경영평가(經營評價))

  • Kim, Seong-Il
    • Journal of Korean Society of Forest Science
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    • v.80 no.1
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    • pp.103-108
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    • 1991
  • Increasing social needs for outdoor recreation require not only additional developments but proper evaluation of the existing facilities and management policy. As an evaluation technique, this paper examines Importance Performance. Analysis developed in Marketing field for evaluating facilities and services of a national park. L sing the data gathered by personal interview to the Kayasan National Park visitors in 1989, evaluation of 10 facility/service items by visitors are illustrated graphically. Based on the information, new management strategies are suggested.

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Critical Environmental Management Factor by Project Participants for Considering Work Importance and Difficulty (업무 중요도-난이도를 고려한 프로젝트 참여주체별 핵심 환경관리 항목 도출)

  • Hong, Suk-Kyoo;Kim, Chang-Won;Cho, Hunhee;Kang, Kyung-In
    • Proceedings of the Korean Institute of Building Construction Conference
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    • 2013.11a
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    • pp.214-215
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    • 2013
  • Recently, Construction industry has been trying to reduce environmental impacts reflecting the global trend 'Green Growth'. However most of previous studies focused on operation & maintenance phases and do not have been approached construction phases. In addition, environmental management factors by project participants are assessed with only weight of factors, overlooking these work difficulty. Therefore This study aims to deducted the critical environmental management factors by project participants considering work difficulty in plan, design and construction phase. The basis data is collected through literature reviews and interview targeting each project participant and analyze these data using importance-difficulty analysis(IDA).

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KOREAN CONSTRUCTION PROJECT MANAGER'S CAPABILITY CHANGE OVER THE LAST DECADE

  • Soun JO;Hyunsang CHO;Seeun CHOI;Minji BAEK;Jimin KIM;Hyounseung JANG
    • International conference on construction engineering and project management
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    • 2024.07a
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    • pp.761-768
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    • 2024
  • The South Korean construction industry has grown larger and more complex through collaboration with various fields. In the construction industry, faced with the era of the 4th Industrial Revolution, the importance of project managers is growing for successful construction projects. Amid these changes, it is necessary to grasp the capabilities and importance of project managers for the development of the South Korean construction industry and analyze how they affect it. This study aims to review the required capabilities of the project manager and suggest implications with a comparison of current capabilities and importance. To this end, a survey was conducted on the importance and Performance of the project manager. Using collected data, changes in capabilities are identified by comparing the Performance and importance of project managers respectively in 2010 and 2022 through the Importance - Performance Analysis (IPA) method. The analysis results show changes in the Performance and importance of project managers according to changes in the construction environment, and the insufficient capabilities of them. Based on this research, it is expected that efficient construction management will be possible amid changes in the construction environment by presenting the method to improve necessary capabilities to project managers in South Korea.

A Study on the Relative Importance of Quality Scorecard(QSC) for Open Quality (오픈퀄리티 품질성과지표(QSC)의 중요도 분석 연구)

  • Song, Ho Jun;Kim, Min Gyu;Shin, Wan Seon
    • Journal of Korean Society for Quality Management
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    • v.49 no.1
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    • pp.61-79
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    • 2021
  • Purpose: The purpose of this study is to study the relative weights of Quality Scorecard (QSC) which was developed for a new quality concept, called Open Quality, in the era of Industry 4.0. Open Quality aims to ensure quality responsibility by accurately measuring the quality level and sharing the quality data with stakeholders. Methods: To analyze the importance of QSC, a survey study was conducted based on 10 types of industry. The relative weights of QSC measures are investigated by both the industry types and the organizational life cycle. Further, the relative importance of QSC was analyzed according to the organization's lifecycle. By dividing the aspects with respect to the result data, application method for QSC is further provided. Results: The result indicates that there are significant differences among Korean companies in terms of the level of Industry revolution stages. Among ten industry types, manufacturing and finance sectors show the highest importance of QSC. QSC measures are also considered more importance in growth stage of the maturity cycle than generator and decline stages. Conclusion: When QSC is adopted for Open Quality, its relative weights must be considered to cope with the unique characteristics of industrial types. Besides, QSC's contribution may vary according to the level of maturity of the target company.

Influence of Perception of Importance of Patient Safety Management and Culture on of Small and Medium-sized Hospital Employees' Safety Performance (중소병원 종사자의 환자안전관리 중요성과 환자안전문화 인식이 안전수행에 미치는 영향)

  • Kwag, Hee Jung;Yang, Nam Young
    • Journal of Home Health Care Nursing
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    • v.29 no.2
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    • pp.216-224
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    • 2022
  • Purpose: This study aimed to investigate the influence of the perception of the importance of patient safety management and culture on employees' safety performance in small and medium -sized hospitals. Methods: The participants comprised 119 hospital employees, including nurses, doctors, and medical technicians. Data were analyzed through descriptive statistics, t-test, ANOVA, Pearson's correlation coefficients, and multiple regression analysis using the SPSS program. Results: The mean safety performance was 4.09±0.34, mean safety compliance was 4.12±0.44, and safety participation was 4.06±0.38. There were significant differences in safety performance by gender and job. Safety performance and its assocation with both perception of importance on patient safety management and, perception of patient safety culture showed a positive correlation. Safety performance was influenced by the perception of patient safety culture. The explanatory power was 15.7%. Conclusion: Based on these results, improving the perception of patient safety culture is necessary to increase safety performance. To this end developing and applying an interprofessional safety performance education program for employees in small and medium-sized hospitals is vital.

Response to Security Threats through Importance Analysis of NFT Service Provider Security Level Check Items (NFT 서비스 제공자 보안 수준 점검 항목 중요도 분석을 통한 보안 위협 대응)

  • Dong Sung Im
    • Journal of Platform Technology
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    • v.11 no.5
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    • pp.126-135
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    • 2023
  • Demand for NFT is expanding along with Blockchain. And cyber security threats are also increasing. Therefore, this study derives security level inspection items by analyzing status related to NFT security such as NFT features, security threats, and compliance for the purpose of strengthening NFT security. Based on this, the relative importance was confirmed by applying it to the AHP model. As a result of the empirical analysis, the priority order of importance was found in the order of Security management system establishment and operation, encryption, and risk management, etc. The significance of this study is to reduce NFT security incidents and improve the NFT security management level of related companies by deriving NFT-related security level check items and demonstrating the research model. And If you perform considering relative importance of the NFT check items, the security level can be identified early.

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An Importance-Performance Analysis of the Healthcare Reform on a Doctor-Designation System - Focused on the Perception of Medical Providers' at Tertiary Hospital in Seoul - (선택진료제도 개편에 대한 중요도-성취도 분석(IPA) - 서울시내 상급종합병원 의료종사자 인식을 중심으로 -)

  • Park, Hye Jin;Kim, Hyo Jeong;Kim, Young Hoon
    • Korea Journal of Hospital Management
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    • v.23 no.1
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    • pp.28-40
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    • 2018
  • Purpose: The purpose is to understand the perception of medical providers at tertiary hospitals in Seoul on the importance-performance of the reform on a doctor-designation system, and to provide the policy suggestion of the perception on such a system. Methodology: To achieve the purpose, this study utilized structured survey tools to conduct a questionnaire survey of nursing, administrative and medical technology professionals at six tertiary hospitals in Seoul. An importance-performance analysis was utilized for an analysis that showed the perception of the reform on a doctor-designation system. Findings: First, it was identified that those medical providers had the highest perception of the importance about the performance of the reform on a doctor-designation system. Second, according to the result of action grid of an importance-performance analysis (IPA), it can be identified that in the 2nd stage of 'Concentrate here' included are the items as to design and effect of medical care quality and subsidies & patient infection and safety and control fees, effect of income security of the method for compensating for loss established by the government and offering sufficient information on general medical services and doctor-designation medical services. In the 1st stage of 'Keep up the Good Work', and the 2nd stage of 'Concentrate here' included is the item as to the performance of patients of the reform on a doctor designation system. Practical Implications: There could be identified the effect of the reform bill on the perception of medical providers. It is expected that a better environment would be provided for patients to use a hospital and for medical providers to offer medical services, if the goverment makes efforts to improve methods for compensating for loss and continuous monitoring of the performance of patients.

Importance-Performance Analysis about Sanitation Management Items Performed by School Food service Workers (학교급식소 조리종사원 담당 위생관리항목에 대한 중요도-수행도 분석)

  • Lee, Hye-Yeon;Chang, Hew-Won;Bae, Hyun-Joo
    • Korean journal of food and cookery science
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    • v.27 no.1
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    • pp.21-31
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    • 2011
  • The purposes of this study were to investigate the gap in perceived importance-performance between dietitians and food service workers regarding school food service sanitation and to analyze items that should be given priority for improvement. Data were collected by 440 food service workers and 71 dietitians in Gyeongbuk province. All statistical analyses were conducted using the SAS package program (version 8.2 for Windows) for descriptive analysis, t-test, and importance-performance analysis (IPA). According to the performance analysis, there were significant differences between dietitians and food service workers in 18 out of the 20 items. In all of 18 items, the evaluated performance scores according to the food service workers were higher than those of the dietitians. In addition, the results of IPA confirmed the following areas as improvement priorities: proper hand washing of food service workers, cleanliness of trays and utensils, monitoring of temperature of refrigerated/frozen foods and quality of the food materials during inspection, proper washing and disinfection of raw vegetables and fruits and maintenance of CCP records, and control of food holding temperature and methods. In conclusion, dietitians should perform education about sanitation management items that have low perceived importance and should make a plan to improve sanitation management after understanding the gap in perceived importance-performance between dietitians and food service workers.