• Title/Summary/Keyword: Management Response

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A Study on the Essential Information to Collect Disaster Sites for Effective Disaster Management : Focused on Jecheon Sports Center Fire case (효율적인 재난 상황관리를 위한 재난현장 필수정보 연구: 제천 스포츠 센터 화재사건을 중심으로)

  • Cho, Jung-Yun;Song, Ju-Il;Jang, Moon-Yup;Jang, Cho-Rok
    • Journal of the Society of Disaster Information
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    • v.16 no.1
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    • pp.70-78
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    • 2020
  • Purpose: When a disaster occurs, information is collected and sent indiscriminately to the disaster safety situation room, making it difficult to make quick and correct decisions. Therefore, in this study, both the field response team and the situation room attempted to derive the essential information elements for disaster management so that they can identify and respond optimally. Method: In this study, the actual disaster response process was first identified based on the case of large-scale fire disasters in multi-dense facilities. Afterwards, essential information on disaster management was obtained by analyzing the standard manual for large-scale fire crisis management in multi-dense facilities and the fire situation report form prepared at the time of disaster. Result: The Essential information on disaster management was divided into four stages: situation reception·reporting·transmission, total response·regional emergency rescue control group·regional disaster safety task force, operation stage of central emergency rescue control group·central disaster safety task force, and recovery stage. Since then, the information to be collected at each stage and the information relevant to core tasks are presented. Conclusion: The Essential information on disaster management thus obtained can serve as a guide for the person who collects information on site to collect information efficiently. In addition, it is expected that the situation room in charge of disaster response decision-making will receive only the information necessary for decision making, so that it is possible to make a quick situation decision and more efficient disaster situation management.

Personal Information Protection Behavior for Information Quality : Health Psychology Theory Perspectives (정보품질을 위한 개인정보 보호행위: 건강심리이론 관점을 중심으로)

  • Jee, Bum-Suk;Fan, Liu;Lee, Sang-Chul;Suh, Yung-Ho
    • Journal of Korean Society for Quality Management
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    • v.39 no.3
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    • pp.432-443
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    • 2011
  • The purpose of this research is to understand users' information protection behavior on personal information security from health psychology theory perspectives. Empirical results indicate that users' information protection behavior on personal information is predicted by perceived threat and perceived responsiveness. Perceived threat is determined by perceived susceptibility and perceived severity. Perceived responsiveness is determined by response efficacy and self-efficacy, but response cost is not significant. These findings provide an enriched understanding about users' information protection behavior on personal information security.

A Situation-Based Dialogue Management with Dialogue Examples (대화 예제를 이용한 상황 기반 대화 관리 시스템)

  • Lee, Cheong-Jae;Jung, Sang-Keun;Lee, Geun-Bae
    • MALSORI
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    • no.56
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    • pp.185-194
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    • 2005
  • In this paper, we present POSSDM (POSTECH Situation-Based Dialogue Manager) for a spoken dialogue system using a new example and situation-based dialogue management technique for effective generation of appropriate system responses. Spoken dialogue system should generate cooperative responses to smoothly control dialogue flow with the users. We introduce a new dialogue management technique incorporating dialogue examples and situation-based rules for EPG (Electronic Program Guide) domain. For the system response inference, we automatically construct and index a dialogue example database from dialogue corpus, and the best dialogue example is retrieved for a proper system response with the query from a dialogue situation including a current user utterance, dialogue act, and discourse history. When dialogue corpus is not enough to cover the domain, we also apply manually constructed situation-based rules mainly for meta-level dialogue management.

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Evaluating Users' Occurrences Number and Interaction of Maintenance Management Personnel's Response for Mechanical Defects Complaint in Complex Building (복합건물에서 사용자의 기계결함민원 원단위 및 유지관리조직 대응의 상호작용 평가)

  • Kwak, Ro-Yeul
    • Journal of the Architectural Institute of Korea Structure & Construction
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    • v.34 no.3
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    • pp.95-102
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    • 2018
  • In order to understand interaction between building users' occupant performance and building maintenance performance of maintenance management personnel, actual data from maintenance activities of buildings were analyzed. Also, using building defect customer complaint data reported by building user, satisfaction data on building maintenance services of building users and service response time of maintenance management personnel, a method for evaluating interaction of buildings with the same purpose and same size was proposed. Throughout analysis, average number of occurrences per unit area per year for the mechanical complaints in complex building were presented. In addition, using building users' satisfaction with facility management services, attitude of responding to business obstacles, number of occurrences per unit area per year of mechanical complaints and complaint processing speed, interaction was comprehensively identified and compared.

The Study on Local Government's Disaster Safety Governance using Big Data (빅데이터를 활용한 지방정부 재난안전 거버넌스 -서울시를 중심으로-)

  • Kim, Young-mi
    • Journal of Digital Convergence
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    • v.15 no.1
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    • pp.61-67
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    • 2017
  • In order to establish and operate a rapid and effective disaster safety management system in an emergency situation that threatens the safety of citizens, such as disaster, accident or terrorism, appropriate responses are necessary. An integrated task execution system for rapid response and restoration should be implemented not only by the central ministries related to disaster management and response, but also by local governments, NGO, and individuals, under clear role sharing. In the case of Seoul city, it is urgent to establish an effective disaster management system for preventing and responding to disasters, because of the increasing possibility of natural disasters due to climate change, the threat of terrorism, urban decay and the industrial accidents. From the perspective of governance, this study tried to seek out countermeasures such as disaster response system and command system at disaster site centering on Seoul city government interdepartmental organization system, implementation process and systematization of response procedures.

Evaluating the Effects of Inferiority Management Using a Group Counseling Program for University Students in Health Science (보건계열 대학생의 집단상담 프로그램을 활용한 열등감 관리의 효과 분석)

  • Lee, Myung Hwa;Park, Young Joon;Jang, Hyon Chol
    • Journal of the Korean Society of Radiology
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    • v.13 no.4
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    • pp.557-563
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    • 2019
  • The objective of this study was to identify factors affecting the positive and negative responses of undergraduate students to inferiority by using a group counseling program to manage the inferiority of undergraduate students majoring in health science. This study sampled 30 undergraduate students attending the health science department of S University and divided them into a treatment group and a control group. The treatment group received an inferiority management group counseling program twice a week 120 minutes each from November 20, 2018, to January 2, 2019 eight sessions in total. The inferiority response criterion was applied before-treatment, after-treatment, and follow-up to verify the effectiveness of the program. The analysis results showed that the inferiority management group counseling program significantly decreased the negative response of undergraduate students to inferiority and significantly increased the positive response to inferiority. These results suggest that the inferiority management counseling program can lower the negative attitude and enhance the positive attitude toward the inferiority, which is caused by comparing themselves with their peers.

Introduction and Activation of ESG Management of Small Manufacturing Companies (소규모 제조기업의 ESG경영 도입 및 활성화방안)

  • Ik-Gu Park;Soo-Yong Park;Dong-Hyung Lee
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.47 no.1
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    • pp.51-59
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    • 2024
  • Recently, ESG management has become a global trend, receiving increasing attention from stakeholders such as consumers, investors, and governments, as regulations related to ESG disclosure and supply chain due diligence have been strengthened since the United Nations Principles of Responsible Investment (UN PRI) was announced in 2006. ESG is an acronym for the environment (E), social (S), and governance (G) and is accepted as a key factor for the continuous survival and growth of a company. As a result, there are over 600 ESG management evaluation indicators operated domestically and internationally, and numerous global initiatives have emerged. Korea's Ministry of Trade, Industry and Energy also announced "K-ESG Guidelines (December 2011)" and "K-ESG Guidelines for Supply Chain Response (December 22)" to help SMEs introduce ESG management and respond to supply chain due diligence. However, small-scale manufacturing companies with poor financial, human resources, and technological capabilities face significant challenges in introducing ESG management. Accordingly, this study aims to examine the current status of ESG management adoption in small-scale manufacturing companies with less than 150 people in Korea and propose activation plan ESG management based on the diagnostic requirements of the "Supply Chain Response K-ESG Guidelines."

An Empirical Study on the Impact of IT Components of e-CRM on Customer Response Performances (e-CRM의 정보기술 구성요소가 고객의 반응성과에 미치는 영향)

  • Lee, Chan;Jin, Young-Bae;Kwon, Young-Sik
    • Journal of the Korea Society of Computer and Information
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    • v.8 no.4
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    • pp.148-158
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    • 2003
  • The purpose of this study is to investigate the impact of IT components of e-CRM on customer response performances in e-CRM. To this end, we classified IT components of e-CRM into the ones for customer management and the ones for customer analysis on the basis of previous studies. Also, we identified variables for customer response performances and conducted empirical analysis. The main results of this study are as following. First, this study derives the IT components of e-CRM for customer management and customer analysis respectively by reviewing the previous studies. Furthermore, this study defines business performance variables as customer response performances. Secondly, the hypotheses concerning the correlations between the use of the IT components of e-CRM for customer management and customer analysis and customer response performance are partly accepted, which shows that the use of particular IT components has significant influence on customer response performance. The findings of this study can contribute to expanding the theoretical background in the area of e-CRM adoption and development and be helpful to practical implementation of e-CRM systems in business organizations.

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A development of the integrated model for the disaster field response and situation information management (재난 현장 대응 및 상황 정보 관리 모델에 관한 연구)

  • Lee, ChangYeol;Kim, TaeHwan;Lee, ChangSeong
    • Journal of the Society of Disaster Information
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    • v.14 no.1
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    • pp.36-42
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    • 2018
  • Most of the disaster situation management system is focusing in the providing the situational information to support the decision of the commander. The information includes the sensing, CCTV, and weather data. Additionally, the reporting from the field agents is an axle of the data. These systems has weak in the field response capacities about the detail mission management to field agents. In this study, we focus in the development of the integrated model for SOP(Standard Operation Procedures) and situation information management.

Study of the Improvement of Hazardous Chemical Management for Chemical Accident Prevention (화학사고 예방을 위한 유해화학물질 관리 개선 연구)

  • Lee, Deok-Jae;Lee, Tae-Hyung;Shin, Chang-Hyun
    • Fire Science and Engineering
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    • v.31 no.1
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    • pp.74-80
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    • 2017
  • Chemicals are convenient for humans but the damage caused by hazardous chemicals can be widespread if they are not managed properly. The Chemical Substance Management Act strengthened the management of hazardous chemicals and the management of handling facilities. On the other hand, an analysis of chemical accidents occurring in the past 4 years showed that chemical accidents occurring at the handling facilities are increasing, and additional preventive measures are needed. In this study, to prevent chemical accidents of hazardous chemicals, the causes and problems of accidents were analyzed through the case study of chemical accidents and measures for improvement are proposed.