• 품질경영학회지
• /
• 제42권1호
• /
• pp.63-70
• /
• 2014

Purpose: This article introduces a case study of using Taguchi Method to improve lecture satisfaction. Developed by Taguchi Genichi, this method has its strength in finding the control factor that is robust against noise factor. Finding the condition for such control factor has an effect of reducing the dispersion of the Lecture satisfaction. Methods: There are various factors in university classrooms. The factors which influenced the Lecture Satisfaction are analyzed by control factors and noise factors, control factors which is controllable are lecture completeness and thoroughly test the degree of supervision and noise factors which is not controllable is degree of physical and psychological Lecturer tired, then the experiment is conducted as guided by Taguchi's experimental design, one semester are experimented by eight professor with 2 classes, after discussion of the results the optimal lecture condition is suggested. Results: To improve Lecture Satisfaction under noise factor of physical and psychological Lecturer tired, optimal condition are that lecture completeness have scenario note during lecture and thoroughly test the degree of supervision have two proctors during test. Conclusion: In this paper, we have succession case by applying Taguchi methods in Lecture Satisfaction. We can apply to improve service by applying the Taguchi methods. In the future we hope to have many succession cases.

• 대한치위생과학회지
• /
• 제4권2호
• /
• pp.53-65
• /
• 2021

Background: To survey and analyze awareness and recognition during a non-face-to-face lecture, and satisfaction with among dental technology students. Methods: Total 179 undergraduates were surveyed from the Department of Dental Technology. Frequency analysis, cross analysis, independent sample t-test, correlation analysis, and multiple regression analysis were used for analyzing statistics. Results: Overall satisfaction with the non-face-to-face lecture was the highest (p=.037) while watching a recorded lecture in the theory curriculum subject. In the case of practical subjects, satisfaction with face-to-face lectures appeared to be higher (p=.039) compared to non-face-to-face lectures. Factors influencing the recognition of non-face-to-face lecture quality included awareness of a place to conduct a class and of face-to-face delivered lecture quality, satisfaction with face-to-face lecture, and satisfaction with non-face-to-face lecture. Factors affecting satisfaction with a non-face-to-face lecture included a place to conduct a class, the most effective theory non-face-to-face class method, the method of having been experienced the most among non-face-to-face lecture methods, and the recognition of non-face-to-face lecture quality. Conclusions: Future educational environment should include combined face-to-face and non-face-to-face lectures. An efficient educational indicator will be needed to evaluate learners' assessments and opinions about online classes, followed by its application to teaching methods.

• 품질경영학회지
• /
• 제34권4호
• /
• pp.65-77
• /
• 2006

This study try to find the service quality factors of internet-based lecture and in-class lecture on the university level. The service quality factors of internet-based lecture are information quality and system quality factors which affect education service value, and customer satisfaction. This affects the service performance. The service quality factors of in-class lecture are tangibility, reliability, responsibility, assurance and empathy factors also affect education service value and customer satisfaction. This leads to service performance. This result will be helpful to enhance the service quality of university level lectures.

• 실천공학교육논문지
• /
• 제6권2호
• /
• pp.71-76
• /
• 2014

대학, 기업 및 학원에서 제공하는 교육 서비스의 질을 향상하기 위해서는 주요 활동인 강의의 품질 개선이 필수적이다. 강의 수행 후 수강생에 의해서 평가되는 강의평가 설문 데이터는 강의 품질을 측정하고 개선할 수 있는 좋은 도구로서, 대부분 간단한 통계분석을 통해 처리되고 있다. 본 연구는 강의평가 설문 데이터를 SOFM (Self-Organizing Feature Map) 신경망과 C4.5와 같은 분석도구를 사용하여 분석함으로써 수강생의 만족도와 강의 성과 관련한 특징을 보다 정확하게 파악하고 개선이 필요한 강의 품질 요소를 구체적으로 도출하여 강의 품질을 효율적으로 개선할 수 있는 방안을 제시하였다. 본 연구에서 제시한 방안을 국내 기업의 사내 강의에 적용한 결과, 만족도와 강의 성과 관점에서 미흡한 3개의 수강생 그룹에서 개선이 필요한 총 강의시간, 강의 자료, 강의 시간표 구성 요소를 개선하여 강의 품질이 향상되는 것을 확인하였다.

• 대한치과기공학회지
• /
• 제38권3호
• /
• pp.237-245
• /
• 2016

Purpose: The purpose of this study is to investigate the analysis blended learning interesting and satisfaction on students majoring in dental techniques. Method: The study subject were 181 students from Gimcheon university. Data for this survey was obtain by self-administration method. This questionnaire consist of $lecture^{\circ}$Øs interesting and satisfaction when using an blended learning in the lecture. SPSS 22.0 was used. Analysis of frequency was used and two sammple t-test was used to identify significantly different blended interesting and sataisfaction within the grade. Multiple regression was used to which interestings affect the satisfaction. Results: First, there were significant differences in the grade among the blended interesting and sataisfaction, while on differences in participation satisfaction(p<0.05). Second, The correlation coefficient is 0.714 between blended interesting and staisfaction, Third, Multiple regression showed that the $lecture^{\circ}$Øs interesting applying blended learning affects the satisfaction(p<0.05). Conclusion: Given the findings of the study, lecture applying blended learning seem to be efficient education programs to improve lecture's interesting & satisfaction.

• 문화기술의 융합
• /
• 제9권3호
• /
• pp.471-480
• /
• 2023

본 연구는 코로나 19 감염병으로 인하여 실시하게 된 비실시간 동영상수업과 실시간 화상수업에서 딴짓과 강의만족도가 수업몰입에 미치는 영향을 확인하고자 D대학교 간호학과 재학생 550명을 대상으로 2021년 5월 20일∼6월 4일까지 설문지를 수집하고 분석하였다. 연구결과 실시간 화상수업보다 비실시간 동영상수업에서 딴짓을 더 많이 하는 것으로 나타났으며(t=-2.00, p=.046), 강의만족도(t=-1.54, p=.124)와 수업몰입은 실시간 화상수업(t=-.63, p=.529)에서 더 높게 나타났으나 통계적으로 유의하지 않았다. 그러나 두 가지 형태의 온라인 수업에 참여한 2학년 학생의 강의 만족도(t=13.55, p=.000)와 수업몰입(t=4.48, p=.004)이 통계적으로 유의하게 높게 나타났으며, 4학년 학생에서 딴짓이 통계적으로 유의하게 낮게 나타났다(t=4.68, p=.003). 강의몰입에 가장 영향을 미치는 주요 요인은 강의만족도인 것으로 나타났으며, 비실시간 동영상 수업에서(F=128.49, p<.01) 모형의 설명력은 55.1%, 실시간 화상 수업에서(F=77.24, p<.01) 모형의 설명력은 47.2%였다. 향후 동일한 교수자의 두 가지 형태의 온라인 수업과 학습자중심학습 적용 후 나타나는 딴짓, 강의만족도, 수업몰입의 차이를 확인하는 연구가 이루어져야 할 것이다.

• 품질경영학회지
• /
• 제43권4호
• /
• pp.489-498
• /
• 2015

Purpose: This paper proposes S-NS diagram. S-NS diagram helps us find core factors which improve customer satisfaction. Methods: S-NS diagram draws a scatter diagram based on marks obtained from surveys consisting of several questions on satisfaction and non-satisfaction at the same time. S-NS diagram is divided into the 4 regions. We focused on region B which is High satisfaction and high non-satisfaction shown in S-NS diagram. Region B is the areas for needs to improve. Results: S-NS diagram can find few important factors which affect customer satisfaction. We improve Lecture Satisfaction using S-NS Diagram. Conclusion: S-NS diagram has been proven to be an effective method for improving customer satisfaction with a lecture satisfaction improvement example. We know S-NS diagram can use many fields including manufacture and service areas.

• 디지털융복합연구
• /
• 제19권9호
• /
• pp.43-57
• /
• 2021

본 연구의 목적은 온라인 강의가 지속됨에 따라 온라인 강의 시스템, 이용 동기, ICT 활용능력, 강의만족도 간의 관계성을 찾기 위함이다. 이를 위해 우송대학교 재학생들을 대상으로 설문조사를 실시하여 유효표본 330부를 확보하였으며, SPSS 25.0을 활용하여 실증분석을 시행하였다. 연구 결과는 시스템의 편의성·용이성·보안성과 이용 동기가 강의만족도에 유의미한 영향을 미치며, 조절효과의 변수인 ICT 활용능력은 시스템 특성(용이성 및 보안성)과 강의만족도 간의 관계에서도 유의미한 상관관계가 있는 것으로 확인되었다. 따라서 학생들의 온라인 강의의 만족도를 높이기 위해 서는 새로운 온라인 시스템 개발은 물론 ICT활용 능력을 향상시키기 위한 별도의 교육프로그램 개발 및 운영의 필요성을 제시하였다. 끝으로 온라인 강의에 대한 만족도를 높이기 위해 향후 다양한 표본조사와 연구가 필요할 것으로 보인다.

• 한국방사선학회논문지
• /
• 제15권3호
• /
• pp.381-390
• /
• 2021

코로나바이러스감염증-19로 인한 전면적 원격수업에서 방사선학 전공자들의 강의만족도를 확인하고, 그에 따른 영향 요인을 분석하고자 하였다. 영남권 소재 3, 4년제 방사선(학) 전공자 458명을 대상으로 강의만족도, 교수실재감, 학습동기, 자기효능감, 행동조절능력, 원격수업의 용이성에 대해 2020년 9월 1일부터 11월 15일까지 온라인 설문조사를 시행하였다. 강의만족도는 학년, 자가 복습시간, 선호하는 수업 방식에 따라 유의한 차이를 보였으며, 교수실재감, 원격수업의 용이성과 뚜렷한 양적 상관관계를 나타내었다. 다중회귀모형에서 강의만족도는 원격수업의 용이성, 교수실재감, 자기효능감, 학습동기를 통해 45.7%의 유의한 설명력을 나타내었다. 본 연구는 포스트 코로나 시대에 확대가 예상되는 대학의 원격수업의 효과를 높이는 데 기초자료로 제공하고자 시도되었으며, 이를 바탕으로 실질적인 만족도 향상을 위한 개선방안이 논의되기를 기대한다.

• 한국한의학연구원논문집
• /
• 제15권1호
• /
• pp.69-78
• /
• 2009

Objectives : To understand the basis for future improvement and development in the lectures, an evaluation was made on the lecture by the 'theory-practice-self study' system initiated in 'Yangseng Qigong(養生氣功) and practice' at Daegu Haani University. Method : We surveyed the satisfaction of 'Yangsaeng Qigon and Practice' which is the lecture that is composed theory, practice, self study for 120 students at college of oriental medicine in Daegu Haani University. Result : In the inquiry for the satisfaction with the general class of 'Yangsaeng Qigong and practice', 69% of students answered positively. As to the satisfaction with class grouping, 76% answered affirmatively, and as to the question "Agreement to the plan workable?", 72% said it was satisfactory, showing lectures by class grouping were made successful as planed. As to satisfaction with theory lectures, 36% were satisfied (38% unsatisfied), as to practice 90% was satisfied (2% unsatisfied) and as to the self-study and special lectures, 36% was satisfied (23% unsatisfied), showing the satisfaction was relatively higher for practice. To the question "Was it helpful in understanding hygiene Danjeon-breathing science?", 31% said yes (16% no) for theory, 87% yes (3% no) for practices, 32% yes (32% no) for special lectures, and 37% yes (28% no) for team assignments. Conclusions : The textbooks and majors of the lecturers turned out to be varied, but as seen from the result of lecture satisfaction on 'Yangseng Qigong and practice', it was different according to the preparedness of the lecturers and satisfaction with the lecture material. Despite the situation that most schools have chosen it as a major subject, the subject name was divergent among schools and the textbook and the content of practice were also not unified. At the point of globally rising interest in Qigong, this will only lead to its weak competitiveness when advancing to the world.