• Asia pacific journal of information systems
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• v.30 no.1
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• pp.120-142
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• 2020

Present-day organizations have become largely dependent on mobile instant messaging services (MIMs) for various organizational purposes. Focusing on the increasing use of MIMs in today's organizations, this study aims to explain how different aspects of KakaoTalk, the most dominant MIM in Korea, influence employees' attitudes toward their current employers, and how these attitudes impact the employees' intentions to stay at their present workplaces. Overall, with the exception of one factor (satisfaction with KakaoTalk use), all other factors (perceived quality of information exchanged through KakaoTalk, belongingness through KakaoTalk, and KakaoTalk overload) significantly influenced employee's attractiveness toward their current employers. Specifically, while KakaoTalk overload's effect on perceived organizational attractiveness was negative, two other factors were positively associated with it. Perceived organizational attractiveness also strongly influenced employees' intention to stay at their present workplaces. These findings contribute to expanding practical and theoretical understandings regarding the critical roles of MIMs in the efficient management of organizations in this hyperconnected society.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.20 no.4
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• pp.777-785
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• 2016

IM(Instant Messenger) chatting service can carry user's various information including life style, geographical position, and psychology & crime history and thus forensic analysis on the IM service is desirable. But, forensic analysis for KakaoTalk's chatting service is not well studied yet. For this reason, we study KakaoTalk's forensic analysis focusing on chatting service. This paper first details a general method of IM forensics investigating the previous articles about IM forensics although there are not many articles. Second, we discuss methodologies for IM forensics wherein we present analysis of table structure and method for reconstruction of chatting message. These result in the basic element of forensic tools of KakaoTalk chatting message. Last, we compare artifacts of KakaoTalk with that of WhatsApp. We conclude that these applications are, at least, different in that table structures and the ways to reconstruct chatting messages are not same and therefore digital evidences or artifacts are not same and somewhat distinct.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.20 no.1
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• pp.72-80
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• 2016

Recently, IM(Instant Messenger) of KakaoTalk is being used on smart devices such as smartphones. Because IM service can carry user and/or suspector's various information including life style, geographical position, psychology and crime history, forensic analysis on IM service is desirable. But, forensic analysis for KakaoTalk is not well studied yet. This paper studies a proper forensic method for KakaoTalks, finds artifacts location, reconstruct the list of contacts and the chronology of the messages that have been exchanged by users. Proposed methodology and analyzed information can provide a basic platform for forensic tool.

• Journal of Digital Convergence
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• v.17 no.6
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• pp.327-333
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• 2019

The purpose of this study is to suggest areas for improvement of KakaoTalk. KakaoTalk is used by everyone in Korea, and even elementary school students have been using it a lot recently. Therefore, to help parents feel safe about their children using KakaoTalk, and to ensure that children are not worried about their parents when using them, I would like to examine each user's experience to pinpoint the problem. As a method of study, a survey and interview was conducted on eight parents and eight children using KakaoTalk. Through this, the parents could not trust KakaoTalk in terms of reliability when they saw their children using KakaoTalk. Based on this research, we hope to improve KakaoTalk through further research so that parents and children can use Kakao Talk safely.

• Journal of Digital Convergence
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• v.10 no.10
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• pp.147-154
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• 2012

I made an analysis on the case of Kakao Talk, which is Korean top mobile instant messaging service, to find the growth potential of Korean Social Network Service in the global market. First, I found that unlike the PC messenger services, Kakao Talk is not only unlimited in mobile IM service provider but also has evolving into a social network service firm. Second, attempts with a variety of social services such as photo-based Kakao Story and Marketing Platform for Mobile Game, Kakao Talk successfully landed as a SNS company. Third, with 'Plus Friends' Service, soon-to-be launched Avatar and App Market Service, Kakao Talk is evolving into social media and social platforms. The big success of Kakao Talk in Korean market is expanding and reproducing into Japanese and Southeast Asian markets through the 'Line' serviced by NHN. Line is applying the proven success stories of Kakao Talk to the Japanese and Southeast Asian markets. It means that Kakao and Line, both are mobile IM services, have raised the possibility of success in the global SNS market although online web-based SNS Cyworld has failed in the global market.

• Asia-Pacific Journal of Business Venturing and Entrepreneurship
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• v.8 no.4
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• pp.49-56
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• 2013

KakaoTalk, a Korean mobile instant messenger service launched by KAKAO Inc., has grown remarkably popular in a short period of time, with its number of subscribers exceeding 100 million as of July 2013. Today, KakaoTalk is an everyday communication tool among most Korean mobile users. Although KAKAO has been the subject of many business and consumer studies, the KakaoTalk platform strategy has not been studied thoroughly. In this study, we analyze its platform strategy through the lens of several widely utilized frameworks such as Platform Leadership (Gawer & Cusumano 2002, 2008), Winner-take-all dynamics (Eisenmann et al. 2006), and Open Service Innovation (Chesbrough 2011). Our results show that Eisenmann et al (2006)'s "Winner-Take-All" platform best explains how KakaoTalk dominated its rivals, Mypeople by Daum Communications and Line by Naver Corporation. In surpassing its rivals, KAKAO delivered a solution to the 'essential problem' that mobile social communication should be upgraded from mobile companies' paid "Short Message Service" (SMS). By doing so, KakaoTalk fulfilled the first requirement of Gawer & Cusumano (2008)'s "Coring" strategy, which explains how a new platform is created. KakaoTalk also satisfied the second requirement of "Coring" by providing economic incentives for KakaoTalk members to interact through its Games and Items store. Actively accepting its customers' ideas and upgrading its services, KAKAO reinforced its platform leadership to its customers and put Chesbrough (2011)'s "Outside In - Open Service" innovation strategy into practice.

• Journal of the Korea Institute of Information Security & Cryptology
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• v.33 no.5
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• pp.753-760
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• 2023

KakaoTalk has the highest market share among domestic messengers. As such, KakaoTalk's conversation content is an important evidence in digital forensics, and the conversation is stored in the form of an encrypted database on a user's device. In addition, macOS has the characteristic that it is difficult to access because the disk encryption function is basically activated. The decryption method of the KakaoTalk database for Windows has been studied, but the decryption method has not been studied for KakaoTalk for macOS. In this paper, research the decryption method of the KakaoTalk database for macOS and a way to Brute-Force plan using the characteristics of KakaoTalk's UserID and compare it with KakaoTalk for Windows to examine the commonalities and differences. The results of this paper are expected to be used to analyze users' actions and events when investigating crimes using macOS.

• Journal of Internet of Things and Convergence
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• v.4 no.1
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• pp.31-36
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• 2018

In this paper, we developed a chatbot system using the Django framework using the KakaoTalk API so that college students can easily search for important information in their university. Unlike existing chatbot systems that provide only specific information, the chatbot developed in this research automatically provides search results for various types of user queries such as weather, YouTube, Naver real-time ranking search and language translation as well as important information within their own university. We developed a module using Apache, Python and Django in AWS Ubuntu server and developed a chatbot system that automatically responds to user queries by communicating with KakaoTalk server using KakaoTalk API and BeautifulSoup. The system developed in this study is expected to be applicable to the future university entrance information promotion and election promotion system.

• Journal of the Korea Society of Computer and Information
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• v.21 no.8
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• pp.29-39
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• 2016

Recently, KakaoTalk users seek secure messengers with fears of 'possible' censorship over a mobile messenger. Instead German messenger "Telegram" is gaining popularity in South Korea. Are the known as secure messengers actually secure? In this paper, we evaluate secure mobile messengers in terms of private information protection. We establish the fourteen criteria to evaluate the functionality of messenger apps including communication encryption in transit, the possibility of leakage of decrypted messages via server, an encryption algorithm, a key exchange algorithm, an ephemeral message application, etc. Line, Telegram, Snapchat, WhatsApp, Wickr, Facebook Messenger and KakaoTalk, which have many worldwide and domestic users, are to be targeted. Wickr is ranked at the top of the evaluation, followed by Telegram and Line but KakaoTalk and Snapchat are ranked at the bottom of the evaluation list.

• Journal of Fashion Business
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• v.20 no.6
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• pp.32-51
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• 2016

KakaoTalk has become a reputed mobile social network and an inseparable part of people's lives by leading the mobile industry in South Korea. However, there is a lack of studies in academia regarding perception of the consumers and assessment toward the mobile marketing and services by KakaoTalk. Based on the theoretical orientation of Elaboration Likelihood Model (ELM: Petty & Cacioppo, 1986) and electronic service quality (E-S-QUAL: Parasuraman, Zeithaml, & Malhotra, 2005), this study investigates the effects of information sources (Charles & Richard, 1988), and examines the consumer perception toward the service quality of KakaoTalk. A total of 209 responses were collected, using a self-administered survey in Seoul and Gyeonggi province, South Korea from March 2015 to June 2015. A seven-point Likert scale survey was developed to measure the information sources (i.e., argument quality, post popularity, and post attractiveness), electronic service quality (i.e., efficiency, fulfillment, privacy, and system availability), attitude (i.e., usefulness, preference, and overall attitude), and behavioral intention (i.e., like intention, share intention, and purchase intention). This study reveals a consensus that an online environment is different from the traditional retail context in terms of information source and service quality. Specifically, the results indicate that argument quality greatly impacts the attitudes of the individuals and their behavioral intention toward mobile shopping via social media channel. The most powerful factor among E-S-QUAL is "efficiency." This dimension of service quality influences the customer perception of usefulness and preference as well as share and like intention toward mobile shopping on KakaoTalk.