• Title/Summary/Keyword: Interpersonal communication competence

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The Effects of Conflict Management Strategies and Communication Competence on Relational Outcomes (갈등관리전략과 커뮤니케이션 능력이 상호관계에 미치는 영향)

  • Jang, Hae-Soon
    • Korean journal of communication and information
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    • v.23
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    • pp.113-151
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    • 2003
  • The major goal of this study is to examine the relation between conflict management strategies and communication competences and the relation between communication competences and relational outcomes of actors in conflict communication situations. Some of the major findings are as follows; 1. The integrate strategy has some positive correlation with communication competences. But escape strategy has some negative correlations with them. It means that the actors who have integrate strategy seems to be evaluated their communication competences highly and the others who have escape strategy seems to be evaluated them lowly. 2. The communication competences have some positive correlations with the relational outcomes such as variables of intimacy, trust and relational satisfaction after conflict. This means the actors evaluate others' communication competences highly intend to have more intimacy, trust and relational satisfaction after conflicts. 3. The communication competence intermediate the conflict management strategy and relational outcomes after conflict. It means that relational outcomes after conflict depend on partners' recognitions of actors communication competence. In sort the present study demonstrates that it is important to improve communication competences in order to get some productive output in conflict interpersonal communication situation.

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The Effect of Case-Based SBAR Communication Training Program on Critical Thinking Disposition, Communication Self-Efficacy and Communication Competence of Nursing Students (사례기반 SBAR 의사소통 교육프로그램이 간호대학생의 비판적 사고성향, 의사소통 자기효능감, 의사소통능력에 미치는 효과)

  • Park, Su-Jin;Choi, Hyo-Sin
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.19 no.11
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    • pp.426-434
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    • 2018
  • The purpose of this study was to analyze the effects of case-based SBAR communication training program on critical thinking ability, communication self-efficacy and communication competence of nursing students. 112 sophomore students majoring in nursing were recruited from one university located in D city, and the data collection commenced on 18 December 2017 and was completed on 4 January 2018. The case-based SBAR communication training program consisted of pre-education, a pre-survey, a three-section program, and a post-survey. A one-group pretest-posttest design was used to collect the data, and frequency and paired t-test were analyzed by SPSS 21.0 program. The rate of satisfaction for interpersonal relationship was 75.0% and satisfaction rate for improvement on their major was 54.5%. Compared with before the program, critical thinking ability and communication competence were significantly improved after completion of the case-based SBAR communication training program (t=-4.237, p<.001; t=-2.734, p=.007). Communication self-efficacy was also improved after the case-based SBAR communication training program, but the difference was not significant. In conclusion, the case-based SBAR communication training program improved critical thinking ability and communication competence.

Priorities Analysis of NCS Vocational Key Competence of Nurse using AHP Method (AHP기법을 활용한 간호사의 NCS직업기초능력 우선순위 분석)

  • Park, Ji Yun;Lee, Myung Sun
    • The Journal of Korean Society for School & Community Health Education
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    • v.18 no.3
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    • pp.83-95
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    • 2017
  • Objectives: The purpose of the research is understand the priorities of national competency standards vocational key competence factors in nurse who is work in Seoul and Incheon. Methods: The design of this study is descriptive investigation research, and the subjects were 144 nurse. we establish the vocational key competency defined in national competency standards as analytic hierarchy analysis model. The vocational key competency has 10 categories and 34 sub-categories. And based on the survey in nurse, the weight representing relative importance of each factor were calculated by using analytic hierarchy process method. Results: The analytic hierarchy process analysis on 10 categories showed that professional ethics(0.149) was higher than any other categories while that of numeracy(0.040) was at the bottom. And the analysis on sub-categories revealed that the most important factors in each categories included the Ethical community(Professional ethics), Conflict management skills(Interpersonal skills), Problem solving capability(Problem-solving skills), Listening skills(Communication skills), Applicable technical skills(Technical skills), Ability to understand business(Ability to understand organizational structures), Information processing capabilities(Information capacity), Self-management skills(Self-development capability), Ability to manage time(Resource management capabilities), Basic math skills(Numeracy). Conclusions: The results in this study can be used as basic data for the development of liberal arts curriculum for Nursing.

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A Study on Relation of between Focusing Manner and Clinical Competence in Nursing Students (간호대학생의 포커싱적 태도와 임상수행능력과의 상관성 연구)

  • Oh, Eun-Young
    • Journal of Digital Convergence
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    • v.18 no.9
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    • pp.239-248
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    • 2020
  • The purpose of this study is to the relation between the focusing manner and clinical competence and to determine the effect of the focusing manner on clinical competence. In December 2018, data were collected from 189 university students in the nursing department and analyzed using a multiple regression. As a result, major satisfaction and focusing manner of nursing university students were identified as major factors influencing clinical competence. In particular, 'expressing', a sub-factor of the focusing manner, had a significant effect on the sub-factors of clinical competence ability, 'nursing process, nursing skill, teaching and cooperation, interpersonal relationships and communication, and professional development', and explanatory power was 15.7%~19.9%. Therefore, during the undergraduate course, it is suggested that university students in the nursing department actively develop teaching-learning methods along with the development of a program to improve 'the ability to express appropriately for the situation'.

A Study on the Effects of Traditional Dance Program on the Improvement of Interpersonal Relationships of Foster Care Children (전통춤프로그램이 가정위탁아동의 대인관계향상에 미치는 영향에 관한 연구)

  • Bae, Na-Rae;Cho, Tae-Seon
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.18 no.12
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    • pp.242-247
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    • 2017
  • The foster care system is a social welfare service that supplements the functions of the family while enabling children, who cannot receive proper care from their biological parents, to receive the necessary protection under the plan within the prescribed period of time within a substitute or foster family. A large part of the emotional instability experienced by foster care children is interpersonal maladjustment. Low self-esteem leads to difficulty in forming social relationships due to negative interpersonal relationships. Thus, the purpose of this study is to investigate the effects of traditional dance programs on the foster children who live in Daejeon Metropolitan City. A comparison between the pre- and post-interpersonal scores showed that the scores were improved after the traditional dance program, and the children's intimacy formation and communication were also improved. The participants were less active at the beginning of the program, but became more interested and more active toward the middle of the program. The majority of the participants increased their degree of communication with the formation of intimacy toward the middle of the program, and their self-confidence improved in terms of their peer relationships. The purpose of this study was to investigate the effects of traditional dancing on the development of interpersonal relationships. In a subsequent study, a traditional dancing program consisting of various contents will be applied over a long period of time, which should provide them with the opportunity to improve their interpersonal skills. In addition, it is necessary to provide educational opportunities for helping foster children reduce their emotional instability with systemic and diverse traditional dance programs.

Effects of Communication Empowerment Program Based on Situated Learning Theory for Nursing Students (간호대학생을 위한 상황학습 기반 의사소통능력 향상 프로그램의 효과)

  • Kim, Soo Jin;Kim, Boyoung
    • Journal of Korean Academy of Nursing
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    • v.48 no.6
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    • pp.708-719
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    • 2018
  • Purpose: This study was conducted to examine the effects of a communication empowerment program based on situated learning theory for nursing students. Methods: A non-equivalent control group pretest-posttest design was used. The study participants were 61 nursing students (31 in the experimental group and 30 in the control group) from G city. Data were collected from November 3, 2015 to December 10, 2015. The experimental group received eight sessions of the program, which were scheduled twice a week, with each session lasting two hours. The data were analyzed using chi-square test, Fisher's exact test, and an independent t-test using SPSS/WIN 20.0. Results: There were significant increases in self-efficacy for communication (t=2.62, p=.011), emotional intelligence (t=2.66, p=.010), and interpersonal communication competence (t=2.87, p=.006) in the experimental group compared to the control group. Conclusion: Based on the findings, our study suggests a need to include content from communication curricula or clinical communication training programs for improving undergraduate nursing students' communication skills in practice settings.

Self Efficacy, Fatigue, Communication Competence and Satisfaction of Clinical Practice and its Related Factors among Some Dental Hygiene Students (일부 치위생과 학생의 자기효능감, 피로, 의사소통능력과 임상실습 만족도와의 관련요인)

  • Han, Se-Young
    • Health Communication
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    • v.13 no.2
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    • pp.133-140
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    • 2018
  • Purpose: This study was performed to provide basic educational data for improvement of satisfaction in clinical practice by investigating the relationship of clinical practice satisfaction with self-efficacy, fatigue and communication skill in dental hygiene students. Methods: A survey using a self-administered questionnaire was conducted among 205 second- and third-year students enrolled in an dental hygiene program at three colleges located in A and B province from March 10 to April 10, 2018. Results: Satisfaction level of clinical practice was significantly higher in the group more satisfied with their majors, with more healthy subjective health status, more satisfied with their interpersonal relationships, with a higher self-efficacy, with a lower fatigue, and with better communication skill. Clinical practice satisfaction had a significantly positive correlation with self-efficacy and communication skill and a significantly negative correlation with fatigue. Factors affecting clinical practice satisfaction in the subjects were communication skill, self-efficacy and fatigue. The total variance explained by all three variables was 20%. Conclusion: Further studies and development of education programs including a broad range of strategies for clinical training are warranted by reflecting those related variables to improve clinical practice satisfaction in dental hygiene students.

The mediating effect of self-efficacy on the relationship between social anxiety and communication ability in nursing students (간호대학생의 대인불안과 의사소통능력의 관계에서 자기효능감의 매개효과)

  • You, Mi-Jin;Han, Hye-Sook
    • The Journal of Korean Academic Society of Nursing Education
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    • v.27 no.3
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    • pp.298-305
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    • 2021
  • Purpose: This study aims to identify the relationship between nursing students' social anxiety and communication ability, and in particular, to determine the mediating effect of self-efficacy. Methods: A total of 187 nursing students enrolled at four universities in Korea completed surveys between August and September 2020. The measurements included the Global Interpersonal Communication Competence Scale, self-efficacy scales, and interaction anxiousness scales. Data were analyzed using descriptive statistics, an independent t-test, one-way ANOVA, Pearson's correlation, multiple regression following the Baron and Kenny method, and bootstrapping for mediation. Results: Communication ability was significantly negatively correlated with social anxiety (r=-.61, p<.001) and significantly positively correlated with self-efficacy (r=.77, p<.001). Furthermore, self-efficacy had a partial mediating effect on the relationship between social anxiety and communication ability. Conclusion: The findings of this study suggest that communication ability can be improved if individual characteristics such as social anxiety and self-efficacy are considered. Therefore, when developing communication ability improvement programs for nursing students in the future, it is considered important to actively consider these personal characteristics.

Analysis of Students' Job Basic Competencies and Career Reading Status of the College of Liberal Arts: Focused on "A University" (문과대학 학생들의 직업기초역량과 진로독서 실태 분석 -A 대학을 중심으로 -)

  • Joo, Yong-Kook;Lee, Jong-Moon
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.29 no.3
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    • pp.157-177
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    • 2018
  • This study identified problems in reading for future careers and suggests approaches to solve the identified problems by analyzing the fundamental vocational competence and reading for a future career. The study included 457 students in the liberal arts college (humanities and education programs) at "A" university. In accordance with the analysis, communication ability (average 3.61), interpersonal relation ability (3.59), literacy (3.40) and problem solving ability (3.39) were relatively high in fundamental vocational competence, while numeracy (2.72) and entrepreneurship (2.89) were low. Next, 65.2% of those reported no reading for their future career. 46.3% answered 'no time to read books related to my future career.' 25.8% selected 'no books worth reading related to my future career.' 22.5% said 'no curiosity about my future career.' Considering that those who did not read any materials related to a future career reached 65.2% and a number of students had low fundamental vocational competence, this paper suggested the implementation of a systematic educational program for standardizing and strengthening fundamental vocational competence and enhancing understanding of future careers.

The Effect of Clinical Nurses' Communication Competency and Emotional Intelligence on Organizational Performance (임상간호사의 의사소통능력과 감성지능이 조직성과에 미치는 영향)

  • Lee, Young Bu;Koh, Myung Suk
    • Journal of Korean Clinical Nursing Research
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    • v.21 no.3
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    • pp.347-354
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    • 2015
  • Purpose: The purpose of this study was to investigate the effect of clinical nurses' communication competency and emotional intelligence on organizational performance. Methods: Two hundred and fifty nurses who currently work at two superior general hospitals in Seoul, Korea, participated in the study. Data were collected between March and April, 2015. Global Interpersonal Communication Competence Scale (GICC-15) developed by Hur (2003) was used to measure communication competency. Wong & Law's emotional intelligence scale (WLEIS) developed by Wong & Law (2002) was used to measure emotional intelligence. Organizational performance scale developed by Brewer & Selden (2000) was used to measure organizational performance. Results: The results were summarized as follows: 1) The means of communication competency, emotional intelligence and organizational performance were 3.61, 4.84, and 3.59 respectively. 2) There were positive correlations between communication competency, emotional intelligence and organizational performance. 3) The variance of organizational performance accounted for was 26.0% (adj $R^2=.26$). Conclusion: These findings suggest that developing human resources in nursing is important for better organizational performance.