• Journal of the Korean BIBLIA Society for library and Information Science
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• v.23 no.4
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• pp.369-390
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• 2012

This research analyzed the type of major research and support services provided by libraries in academic institutions. The research also investigated the awareness of users using the research and support services. We found that the awareness was influenced by users' major and status. In particular, prior usage of the services had statistically significant result depending on users' major and status. On the other hand, the rank of faculty members or the year of study for students were found to not have a significant influence on the general perception of the research support services. We also found that researchers require the support services in every stages of their study. In addition, the preference of training method and research guidance for such services differed by users' major.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.35 no.2
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• pp.109-133
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• 2024

This study investigated the impact of the technical characteristics of Generative AI (GAI) and librarians' personal traits on their intention to use GAI. Personalization, interaction, and context awareness were considered as technical characteristics of GAI that influence the intention to use GAI, while innovativeness and frequency of GAI use were considered as librarians' personal traits. The study targeted 187 librarians working in libraries, and 165 questionnaires were collected and analyzed. The results showed that the technical characteristics of GAI had a statistically significant impact on the intention to use GAI. Additionally, librarians' personal traits, namely innovativeness and frequency of GAI use, were also found to have a significant impact on the intention to use GAI. The findings of this study can be used as valuable information to help librarians increase their intention to use GAI and improve the quality and satisfaction of library services.

• Journal of the Korean Society for Library and Information Science
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• v.47 no.2
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• pp.123-142
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• 2013

The aim of this study is to find out the impact of collaborative instruction between the teacher librarian and the classroom teacher on learning interest and academic achievement by running Library and Information Life, which is the textbook of information literacy for teacher librarians and the Korean language curriculum for the first grade of middle school through library-based instruction. The result of this study has a positive influence on academic achievement by facilitating learning interest on Korean language classes under coplanning, co-operating and coevaluating in the school library. Therefore, it is important to establish the institutional system for collaborative instruction in order to increase information literacy instruction in the school community. A local school should expand the physical environment and educational equipment of its school library and form a flexible schedule to have enough time for teaching information literacy skills and for using of materials.

• Journal of Korean Library and Information Science Society
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• v.37 no.3
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• pp.33-57
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• 2006

Upon the growing popularity of knowledge information and paid digital content, the Internet knowledge exchange market had emerged. A Internet knowledge exchange market consists of general characteristics of a market where a wide variety of knowledge is exchanged at market-appropriate prices, the Internet knowledge exchange market is recently gaining momentum with specialized knowledge items such as design, program source, patent information, consulting service, multimedia, or resumes, as it seeks to secure competitive advantage over its peer markets. Considering the immense influence that these Internet markets will exert on the existing system of knowledge circulation including libraries and information centers, this study aims to contribute to a better understanding of Korea's knowledge circulation structure by analyzing the current standing of the Internet knowledge exchange market.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.11 no.9
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• pp.1619-1625
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• 2007

Many various digital contents came out to our world owing to the advance of information and communication technologies. More rapidly the technologies of information and communication develop, more classes disadvantaged might appear so that it might incur society with distinction in getting information which is called digital divide. In this time, public library has to play important rules in dissolving the digital divide of our society. In this paper, we will not investigate only how much users of digital multimedia centers in the public library satisfy, but also what factors affect the satisfaction of the users significantly. Specially, we will analyze difference of the influence factors between urban and rural region so that we will propose strategy for operating the digital multimedia centers in the public library efficiently and effectively in order to dissolve the digital divide.

• Journal of the Korean Society for Library and Information Science
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• v.58 no.2
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• pp.289-316
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• 2024

This study aimed to develop and validate a research model to investigate how the service quality of public libraries, where a 3-dimensional service quality model was applied, impacts user satisfaction and loyalty. We collected 353 valid responses through a survey targeting public library users across 21 locations, considering various regional and library-specific characteristics. Our analysis revealed that physical environment quality (PQ), interaction quality (IQ), and outcome quality (OQ) of service quality influence user satisfaction (US). Additionally, outcome quality (OQ) of service quality impacts user loyalty (UL), and user satisfaction (US) affects user loyalty (UL). We also found that quality improvement is a leading factor for user satisfaction, user satisfaction is the primary factor of user loyalty, and the perception of service quality directly and indirectly affects user satisfaction and loyalty. We concluded that continuous research should be actively conducted to respond to the evolving needs of public library users.

• Journal of the Korean Society for Library and Information Science
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• v.54 no.4
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• pp.147-167
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• 2020

The purpose of this study is to analyze the factors influencing the intention of revisiting and recommending by applying a structural equation model, targeting the service quality factors of university libraries derived from previous studies. For 11 days from April 30th, 2020 to May 10th, 2020, a total of 127 user groups (undergraduate students, graduate students, professors/instructors) were surveyed on their intention to revisit and recommend. The analysis results are as follows. 'Materials' and 'service customization' were shown as quality dimensions that influence revisit. In addition, revisiting was found to have an effect on recommendation intention, and it was analyzed that 'materials' and 'service customization' affect not only revisit but also recommendation intention. In addition, 'service customization' was found to be a factor that directly affects the intention to recommend. Based on this, a method of applying the concept of customization to library services and marketing was proposed in an environment where users' needs are diversifying and becoming personalized.

• Journal of the Korean Society for information Management
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• v.24 no.4
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• pp.133-152
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• 2007

As interior and exterior environments change rapidly with the modern IT technology, the strategies related to marketing activities which enhance the library competition have been demanded. Although many previous studies have been conducted to improve the satisfaction of the library users and to increase the use rate, only few studies focused on the marketing strategy to elevate the library performance. With suggestion of a systematic framework related to the strategies, this study aims to analyze not only the interior and exterior factors which impact on the library marketing strategies, but the strategies which may influence on its performance. To achieve this objective, we adopted a comprehensive survey targeting the various types of our domestic libraries. On the basis of the results, we proposed a guideline for the strategy operation for the librarians to enhance the library performance.

• Journal of the Korean Society for information Management
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• v.39 no.1
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• pp.17-44
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• 2022

The purpose of this study was to present a plan on the effect of non-face-to-face services on library anxiety facilities by analyzing the library anxiety factors of university library users. To this end, we look at the cases of university library user service response activities in response to the COVID-19 crisis and select 40 schools with the highest number of library visitors per student from among domestic four-year university libraries with 5,000 or more and less than 10,000 students. Methods of information service and program cases were analyzed, and K-LAS was reconstructed and surveyed for current students using the K university library, and frequency analysis, descriptive statistical analysis, exploratory factor analysis, and reliability analysis, correlation analysis, and multiple regression analysis were applied to analyze the library anxiety factors of users. Identify the relationship between 5 library anxiety factors and non-face-to-face service activation factors, such as physical/environmental factors of the library, data search selection factors, digital information system factors, librarian (staff) factors, and psychological/emotional factors, and activate non-face-to-face services. The influence of these factors on library anxiety factors was examined, and as a result, it was found that non-face-to-face service activation factors had the greatest influence on library digital information system anxiety factors. Based on the analysis results, it was attempted to derive a plan to relieve users' library anxiety by activating non-face-to-face services.

• Journal of the Korean Society for information Management
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• v.39 no.3
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• pp.69-97
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• 2022

Parents' interest and care are very important for their children in the process of growing up, but parenting is also very unfamiliar and difficult for themselves. Parents constantly need information related to parenting, and in order to solve this problem, they try to obtain information through informal meetings or social relationships among parents at an individual level, which often brings up conflicts and stresses. Accordingly, the purpose of this study is to explore the characteristics of social networks among parents and to understand the influence of the network characteristics on information-sharing intention and information-sharing satisfaction. To this end, a survey questionnaire was developed based on previous studies and was administered among parents whose children are in a daycare center. Then, the data was analyzed using social network analysis (SNA) method. Findings indicate that the correlation among the social networks, the information -sharing intention, and the information-sharing satisfaction was significant, but the influence of the social networks on the information-sharing intention, and the information-sharing satisfaction was not established. It was also found that the intention to receive help was higher than the desire to help others. Policy suggestions to meet parents' information needs and the need to reconsider the role of local public libraries were presented.