• Journal of Applied Reliability
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• v.14 no.3
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• pp.152-161
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• 2014

According to Korea Federation of Small and Medium Enterprises (SMEs)' report, SMEs account for 99% and number of SMEs workers account for 87% in Korea. Thus, SMEs has an important role in the future Korean industry. This paper considers the improvement methods of SMEs' quality competitiveness. For this study, we developed the quality measurement model for identifying SMEs' quality level and investigated many companies by survey and interviews. We also performed the benchmarking study and the gap analysis between Korea and other countries. This paper suggests some policies for increasing the quality of SMEs.

• Industrial Engineering and Management Systems
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• v.6 no.1
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• pp.28-39
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• 2007

The issue of customer-centric enterprise focusing on realizing customer needs has recently received considerable attention in the corporate world. However, little research has yet been reported on developing Information Systems (IS) supporting the customer-centric enterprises. This research proposes an integrated approach of IS development that supports organizations aiming to become customer-centric enterprises using various customer profiles. In this paper, we propose an integrated approach unifying goal modeling, business process modeling, and information systems modeling. The approach is expected to be seamlessly linked with the object-oriented systems development approach. Finally, we apply this approach to the real case of a securities company in Japan.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.33 no.3
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• pp.40-47
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• 2010

Ten years have passed since the establishment of korea small and medium enterprises hybrid business association(KOSHBA). KOSHBA is composed of over 280 regional groups; over 5,700 enterprises are participating in the association. To become a dynamic and vital association, it is necessary to share, learn, and discuss their managerial problems based on mutual trust and respect at the regular monthly meeting.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.17 no.31
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• pp.125-139
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• 1994

The purpose of this paper is to study the problems to be solved in the marketing strategy aspect by domestic pharmaceutical industry under the competitive market circumstances with multinational pharmaceutic enterprises. The major concern has been paid to the key ideas and practical methods to be needed in strengthening the competitive marketing power of domestic pharmaceutical industry against multinational pharmaceutical enterprises. In this article, the researcher is to analyze the current situations and problems of domestic pharmaceutical industry and finally the researcher is to provide the major ideas concerning the problems to be solved in the marketing strategy aspect by domestic pharmaceutical industries.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.22 no.51
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• pp.221-230
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• 1999

Many enterprises are performing the production planning computerization for survival in unlimited competing period. But it is very difficult to directly apply many production planning softwares to the domain-specific areas of many small enterprises because one enterprise is different from the others with respect to product type, production process, and order fulfillment method. Practically most small enterprises depend on experienced production managers in production planning, so then many problems such as overtime work and cost have been appeared. The purpose of this study is to develop production planning module for order-made production system in order to reduce overtime works and surplus costs. We developed production planning module with RDBMS, which is fit for small manufacturing company. Developing this software, we use Visual Basic 5.0 to provide GUI environment for the production planning module and Microsoft Access 97 is used to construct Database. This production planning module is applied to enhancement of productivity in M manufacturing company located in Asan.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.28 no.4
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• pp.41-47
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• 2005

This paper presents the practical goals and approaches to drive forward informatization of small and medium enterprises(SMES). The presented goals such as productivity, duedate, production cost, and quality measurements are used effectively in the previous diagnosis and the post evaluation for the business of the informatization. As the practical approaches to improve these goals, This study considers the importance of balancing, sequencing, and scheduling. These methods ease the congestion of production sites of SMES with insufficient competitiveness and can contribute to the promotion of informatization that improves productivity and cuts down the cost of production effectively.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.31 no.4
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• pp.66-76
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• 2008

In medium-sized enterprises that comprise of multiple business branches and companies, various types of information systems are constructed and operated. One of the difficult problems these enterprises face is that integrated information cannot be delivered due to loosely managed mater data. This paper proposes an effective master data management framework for these enterprises. The framework is designed after comparing a tightly controlled centralization model with a coordinated centralization model. Through a case study on a customer master data integration project, the practicality of the framework is explored.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.22 no.49
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• pp.143-152
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• 1999

The competitive advantage of technologies is required for survival of enterprises in the social environments which change rapidly. So the strategy of technology development becomes more and more important. For the establishment of strategy, the situational analysis and the forecasting analysis are executed and they include the technology assessment and the technology forecasting. This research is intended to find out the problems and the difficulties in the current Matrix Method, and to improve the method, finally to help the R&D departments of enterprises applying the method. The suggested matrix(TSM : Technology Shift Matrix) method is designed so that one can judge the current situation of technology and future trend, by moving the matrix which is placed to the upside of the basic matrix.

• Journal of Industrial Convergence
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• v.12 no.1
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• pp.24-37
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• 2014

An increasing numbers ot enterprises are involving in the Contents marketing. The reason is that Contents Marketing owns the stronger influences on the market which relative to that of other media. In this research the aim is presenting of the effective schemes that suitable for the domestic contents marketing climate, through analytical research of current situations and pointing of potential issues of contents marketing progress. Enterprises may have the abundant and essential cognitions about the contents marketing before the starting of the contents marketing project. Then, it is useful to develop the correlative communication strategies, customers' management strategies and crisis-resolution strategies. All of that done may bring the functional benefits for the domestic enterprises investment in the contents marketing.

• The Journal of Industrial Distribution & Business
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• v.14 no.12
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• pp.1-9
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• 2023

Purpose: As China's economic development enters new normal, employee happiness degree of small and micro enterprises will take on new features. The purpose of this paper is to discover the characteristics of changes in employee happiness, and provide reference and management suggestions. Research design, data and methodology: This paper determined the factors affecting employee happiness, established a measure model of happiness, measured and analyzed employee happiness by selecting more than 1,108 employees from 30 domestic small and micro enterprises. Results: First, the overall level of happiness in small and micro enterprises is relatively low. Second, there is no significant difference in happiness perception among employees in terms of the six factors. Third, the employees of small and micro enterprises have the highest happiness in three issues, including work distribution, internal interpersonal relationships, and less institutional constraints, the happiness on the two compensation benefits and a democratic management issue is the lowest. Fourth, gender factor has no significant effect on employee happiness, while age, working years, education, position, and the nature of employment have a significant impact on happiness. Conclusions: Employee happiness of small and micro enterprises will take on new features. Some human resource management suggestions are proposed from different perspectives based on the survey results.