• Title/Summary/Keyword: Importance-performance analysis

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A Study on the Importance, Performance, and Educational Needs of the Community Pharmacy Practice Education (지역약국 필수 실무실습 교육의 중요도, 수행도 및 교육요구도 분석 연구)

  • Jeemi Lim;MiKyong Shim
    • Korean Journal of Clinical Pharmacy
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    • v.32 no.4
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    • pp.303-312
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    • 2022
  • Objective: The purpose of the study was to analyze the difference in the importance and performance of the educational content of the community pharmacy practice and find the factors that influence it. Methods: A 5-point Likert scale questionnaire asked about the importance and performance of the pharmacy practice education items to community pharmacy preceptors, current students, and professors. Data were analyzed using Microsoft office 365 Excel and IBM SPSS 21.0. Results: A total of 117 people participated. The averages of importance and performance were 4.34±0.34 and 3.71±0.45, respectively. Except for the computational entry of prescriptions and medication history, the average score for the importance of all educational items was statistically significantly higher than the one for performance. Importance Performance Analysis (IPA) identified over-the-counter medication counseling, over-the-counter drug selection consultation, pharmacy management, adverse drug reaction monitoring, and understanding and implementation of drug use evaluation as the items that needed focused effort. Borich's needs were highest in the adverse drug reaction monitoring. Conclusions: Overall, high importance and low performance indicate a need for improvement in community pharmacy practice education. Since the demand for education was high in over-the-counter medication counseling, adverse drug reaction monitoring, and OTC drug selection consultation, various supports are urgently needed to strengthen pharmacy practice education in this area in the future.

An Evaluation of Importance and Performance for the Silver Orchestra Program Using IPA (중요도-만족도 분석(IPA) 기법을 활용한 노인복지관의 실버 오케스트라 프로그램 평가에 대한 연구)

  • Her, Soon-Goo
    • The Journal of the Korea Contents Association
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    • v.20 no.12
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    • pp.287-300
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    • 2020
  • The present study applied the IPA(Importance-Performance Analysis) to derive several practical alternatives for the improvement of Chuncheon Silver Orchestra program using IPA(importance-performance analysis). Most importantly, this work performed a comparative study using sample data collected from two groups of silver member(N=53) and program operator(N=32). A careful literature review leaded to the development of six types of evaluation sectors, including 'connection with the local community', 'budget operation', 'program operation', 'manpower operation', 'public relations strategy' as well as 'environment for program operation'. This work further devised twenty-two evaluation items. The results indicated that silver member group rated 'manpower operation' the highest in their both perceived importance and performance. Program operator group rated 'budget operation' and 'manpower operation' rated the highest in their perceived importance and performance, respectively. The results form IPA matrix analysis provides an important implication that much efforts and interests should be sustainably given from the perspective of the silver member group and the program operator group coupled with four types of IPA quadrant, accordingly.

Performance and Importance Analysis of Dietitian's Task in Public Health Nutrition Areas (보건소 영양사 직무 분석(I) : 업무수행도 및 중요성 인식도 분석)

  • Park, Hae-Ryun;Cha, Jin-A;Lim, Young-Suk
    • Korean Journal of Community Nutrition
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    • v.13 no.4
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    • pp.540-554
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    • 2008
  • The purpose of this study was to analyze task performance and importance level of the dietitian who is working in the public health nutrition area. Work oriented job analysis methodology was employed for the study purpose. Subjects of 38 dietitians currently working at health centers in 2002 were recruited. Based on the focus group interview with 7 public health nutritionists and 7 professors, information about task elements was collected. Questionnaires measuring work performance and self-perception of importance of the selected task elements were administered. The results of this study can be summarized as follows; 1) The tasks with high performance and importance level among 20 tasks are developing nutrition education material (B1), nutrition services for adults and the elderly (C3), writing the proposal for nutrition services (A2), evaluating service effect (A4), improving professionalism (E1), and self management (E2). 2) The task elements with high performance and importance level among weekly task elements are nutrition education for diabetes (C56), nutrition counseling for adults (C47), nutrition for hypertension (C53), managing and keeping records (C80), nutrition education for kindergarten and nursery school children (C42), searching for nutrition education materials (B26), and searching for media (B27). 3) The number of task elements with high performance and importance level among monthly task elements are 13 in the planning and evaluation of public health nutrition service, and 5 in developing nutrition education materials. The tasks of a dietitian in the public health center show a very wide spectrum. However dietitians recognize most of the tasks are important even though they cannot perform those tasks adequately.

Importance-Performance Analysis on Human Rights of the Disabled of Living Rehabilitation Social Worker in Housing Facilities of the Disabled (장애인거주시설 생활재활교사의 장애인 인권에 대한 중요도-실행도 분석)

  • Kim, Sun-joo;Kwon, Sun-ae
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.18 no.11
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    • pp.556-563
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    • 2017
  • The purpose of this study is to verify the difference of importance-performance about human right of social worker who works in housing facilities of the disabled. Based on our result, we suggest strategies to implement human rights for the disabled. We collected data from 344 social workers in Busan. We analyzed descriptive statistics, and employed T-Test and Importance-Performance Analysis. Results found the importance level was higher than the performance level of human rights for the disabled. Second, agreement of residential space open and vote right guarantees, the importance level was higher than performance level. Items, excluding ensuring religious activities, prohibiting corporal punishment, strengthening the facility monitoring system and improve facility environment and strengthen program, featured a higher performance level than the importance level. Third, based on the IPA analysis, we derived action strategies for each IPA analysis matrix. We examined 10 items, including free communication included in the first quadrant, improvement of facilities management policy in the second quadrant, prohibition of corporal punishment and strengthening of facility monitoring system in the fourth quadrants.

Importance-Performance Analysis of Evaluation Indicators in Hospital Nutrition Department (병원 영양부서 평가지표에 대한 중요도-수행도 분석)

  • Lee, Joo-Eun
    • Journal of the Korean Dietetic Association
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    • v.18 no.4
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    • pp.326-343
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    • 2012
  • This study has attempted to collect actual spot's opinions and analyze importance-performance of indicators for the evaluation of hospital nutrition department. The results of this research were as follows: first, the average score of self-estimated performance was 3.75 based on a 5-point scale. The degrees of importance of hospital foodservice and nutrition department management were in the range of 3.71~4.85 out of 5.0 and the mean importance degree score was 4.37. Second, the average score of self-estimated performance in each category was significantly higher in the case of general special hospital compared to general hospital. Especially average performance score of nutrition management in the general special hospital was higher than that of general hospital (P<0.001). The average performance score of the hospital with more beds was significantly higher than that with less beds. Contract managed hospital's score was significantly higher than that of self-operated hospital in two categories, "facilities management" and "nutrition management" (P<0.05, P<0.01). In foodservice and nutrition management of task-separated hospitals, the average performance scores were significantly higher than those of not-separated hospitals (P<0.01, P<0.001). Third, according to the importance-performance analysis of recognition about indicators for the hospital nutrition department's operations evaluation, 'foodservice facilities management' and 'foodservice sanitation management' were in 'doing great', 'nutritional management' and 'operational management' were in 'low priority', and 'other foodservice management' was in 'overdone'. In conclusion, there's a need for institutional specific standards of sanitation for Korean hospital foodservice.

Job performance, job importance, and job satisfaction in Preventive dental treatment of dental hygienists in some areas (일부지역 치과위생사의 예방치과처치 직무수행도, 직무중요도 및 직무만족도 분석)

  • Kim, Ji-Young
    • Journal of Korean Dental Hygiene Science
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    • v.2 no.1
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    • pp.1-8
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    • 2019
  • The purpose of this study was to investigate the relationship between job performance, job importance and job satisfaction in dental hygienists' preventive dental treatment. The subjects in the questionnaire survey were 275 dental hygienists in the Mokpo from October 7 to October 14, 2016. Statistical analysis was performed using SPSS Ver. 18.0. According to the analysis of the job performance, and job importance of preventive dental care tasks, the total score of 3.35±0.60, 3.85±0.51, respectively. Job performance was highest in scaling (4.24±0.90), and lowest in oral microbiological examination (2.40±1.14). Job importance was highest in scaling (4.49±0.77), and lowest in oral microbiological examination(3.04±0.85). As a result of analyzing the job satisfaction of preventive dental care tasks, the overall average was 3.23±0.40 out of 5 points. Patient relationship was the highest (3.71±0.66), working environment 3.55±0.77, staff relation 3.48±0.63, dental organization 3.27±0.73, professional support 3.21±0.67 and prospect of career 3.13 ± 0.58. remuneration 2.80±0.58, and workload 2.68±0.57, respectively. The correlation coefficients were 0.263 (job performance and job satisfaction), 0.211 (job importance and job satisfaction), and 0.461 (job performance and job importance) statistically significantly. The results of this study suggest that the higher job performance and job importance in preventive dental treatment, the more job satisfaction. Therefore, it is necessary to expand the dental hygienist's preventive dental treatment tasks and provide educational support to do this. Also, it is necessary to develop an oral preventive management program to improve the professionalism of the dental hygienist and improve job satisfaction.

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The Consumers' Evaluative Criteria of Quality on the Clothing Products (의류제품에 대한 소비자의 품질평가기준)

  • 김민수;김문숙
    • The Research Journal of the Costume Culture
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    • v.11 no.1
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    • pp.47-65
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    • 2003
  • The purpose of this study was to examine the characteristics of consumer evaluative criteria based on clothing quality perception of adult males and females. A demonstrative study was conducted using a questionnaire on adults over 20 years old who were considered to afford to purchase clothes. A total of 650 questionnaires were distributed, and among them, 380 were used for the demonstrative analysis. The study used SPSSWIN V.8.0 for the analysis. Factor analysis and reliability analysis were introduced as analysis methods using the varimax rotation to classify consumer evaluative criteria for clothing purchasing. In addition, frequency analysis, correlation analysis, 1-test, multiple regression analysis, and duncan test are executed. The study result is as follows. First. expectation, importance and performance are examined by customer quality perception. Four factors- practicability, care, aesthetics, and symbolism- are classified through the factor analysis of 19 evaluative attributes based on importance. Second, differences of quality perception f3r expectation, importance and performance were found partly in customers' demographic characteristics. Third, the influential relation of satisfaction and quality perception is examined. Aesthetics and practicability have significant influence on the general satisfaction of evaluative attributes by performance.

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An Analytical Study on the Importance and Performance of Factors of Online Video Usage: Focusing on the Comparison of Chinese and Korean Platforms

  • So-Hyun Park;Seung-Chul Kim;Tae-Won Lee
    • Journal of Korea Trade
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    • v.26 no.7
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    • pp.145-166
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    • 2022
  • Purpose - The field of online videos has seen rapid changes in information and communications technology (ICT) development. Despite active academic research on the use of online platforms, few studies have analyzed the relative importance among the factors determined. In this study, the relative importance of factors found in previous studies was identified for users of online video platforms in China and Korea. Through this, factors that should be considered first in research on online video use were derived. In addition, the quality level of online video platforms currently used in China and Korea was measured and used for analysis. The analysis results can provide information for companies to enter Chinese and Korean markets and also be useful to platform providers aiming to increase usage. Design/methodology - Among the factors of Online Video Usage identified in previous studies, 13 factors to be studied were selected through focus group interviews and hierarchized into 2 layers. For the analytic hierarchy process (AHP), each factor was designed as a pairwise comparison questionnaire. The survey included questions on the quality of online video platform currently in use. Data collection was conducted on 16 platforms in China and 11 platforms in Korea, and the relative importance of factors and user perspectives was compared and analyzed using importance performance analysis (IPA). In the analytical process, platforms were divided into over-the-top (OTT) group and Creator group according to the weight of user-generated content, and data analysis focused on these groups. Findings - As a result of AHP, China and Korea showed both "Fun" and "Interests" factors at the top, while the importance of the Entertainment factor "Vicarious satisfaction" was very different for China and Korea. "Relationship with content creators" was the most important factor in China, but it ranked the lowest in Korea. The IPA showed that the factors with high importance and performance were fun, interests, and easy accessibility for both China and Korea. In contrast, the factors that showed low performance compared to high importance in China were relationship with content creators, relationship with acquaintances/friends, and trustworthiness. As for Korea, vicarious satisfaction was observed; thus, this study has raised the need for academic and industrial interest in vicarious satisfaction. The results show that fun, interests, vicarious satisfaction, and easy accessibility of the platform are factors that must be included in further studies on online videos. Originality/value - Existing studies related to the use of online platforms have derived factors or focused on the influence relationship between factors and performance. However, few studies have analyzed the relative importance among the determined factors. This paper explores factors to be considered in future studies by deriving the relative importance between these factors from the perspective of users in China and Korea.

The Job Performance, Importance, and Difficulty in Surgical Clinical Practice Nurses using Importance-Performance Analysis (중요도-수행도 매트릭스 분석 기법을 활용한 외과계 임상전담간호사의 업무 수행도, 중요도, 난이도)

  • Jung, Ji hye;Ha, Yeongmi
    • Journal of Korean Clinical Nursing Research
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    • v.29 no.1
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    • pp.121-134
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    • 2023
  • Purpose: The purpose of this study was to describe the job performance, importance, and difficulty in Surgical Clinical Practice Nurses (SCPNs), and to identify the priority of job tasks using Importance-Performance Analysis (IPA). Methods: One hundred SCPNs were recruited from two university hospitals and two general hospitals during November 2021 to April 2022. A total of 97 data were analyzed excluding 3 data due to missing responses. The data were analyzed by two groups, with Ward-Based SCPNs (W-SCPNs) and Operation Room-Based SCPNs (OR-SCPNs) according to different characteristics of job tasks. Results: There were differences of job performance between W-SCPNs and OR-SCPNs. As a result of the IPA, tasks of 'working practices in the ward' for W-SCPNs and those of 'surgery and treatments' for OR-SCPNs were included in the first quadrant (keep up the good work). 'Resarch' and 'leardership' were included in the third quadrant (low priority). Conclusion: Since there are differences in job tasks between W-SCPNs and OR-SCPNs, health care institutions should consider the differences in defining the scope of job performance. Furthermore, it is necessary to develop customized continuing education program based on our findings of IPA.

Analysis of University Students' Needs for Developing Smart Learning Spaces (스마트 학습공간 발전을 위한 대학생들의 요구 분석)

  • Lee, Sang-Eun;Park, Taejung;Han, Hyeong Jong
    • Journal of the Korean Institute of Educational Facilities
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    • v.27 no.5
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    • pp.13-23
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    • 2020
  • From the perspective of smart learning space, this study aims to take a look at the learning space of college students who do online remote learning in the COVID-19 era, and analyze their demands on what smart learning space they want. Furthermore, this study intends to provide valuable implications for the technology-enhanced learning environments by deriving design elements that make up the university's smart learning space. To achieve these goals, we conducted a review of prior studies, interviews with experts, and case analysis on smart learning spaces of major Korean and foreign universities, which are considered as innovative cases. Additionally, in order to confirm the difference between the importance level recognized by the college students and the current performance level for nine components of technology and for ten components of spaces and facilities, a paired t-test and an Importance-Performance Analysis (IPA) were carried out. According to the result of IPA analysis, Internet of Things from the technological aspects, a desk that can supply power and a flexible learning space from the aspects of spaces and facilities were found to have much lower performance than the importance. This result is meaningful in suggesting key design components for smart campus development in the post-COVID-19 world.