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Importance-Performance Analysis on Human Rights of the Disabled of Living Rehabilitation Social Worker in Housing Facilities of the Disabled

장애인거주시설 생활재활교사의 장애인 인권에 대한 중요도-실행도 분석

  • Kim, Sun-joo (Division of Social Welfare, Tongmyong University) ;
  • Kwon, Sun-ae (Division of Social Welfare, Changshin University)
  • 김선주 (동명대학교 사회복지학과) ;
  • 권순애 (창신대학교 사회복지학과)
  • Received : 2017.10.10
  • Accepted : 2017.11.03
  • Published : 2017.11.30

Abstract

The purpose of this study is to verify the difference of importance-performance about human right of social worker who works in housing facilities of the disabled. Based on our result, we suggest strategies to implement human rights for the disabled. We collected data from 344 social workers in Busan. We analyzed descriptive statistics, and employed T-Test and Importance-Performance Analysis. Results found the importance level was higher than the performance level of human rights for the disabled. Second, agreement of residential space open and vote right guarantees, the importance level was higher than performance level. Items, excluding ensuring religious activities, prohibiting corporal punishment, strengthening the facility monitoring system and improve facility environment and strengthen program, featured a higher performance level than the importance level. Third, based on the IPA analysis, we derived action strategies for each IPA analysis matrix. We examined 10 items, including free communication included in the first quadrant, improvement of facilities management policy in the second quadrant, prohibition of corporal punishment and strengthening of facility monitoring system in the fourth quadrants.

본 연구는 장애인거주시설의 최일선에서 장애인에게 서비스를 제공하고 있는 생활재활교사들의 인권에 대한 인식정도와 실행도, 중요도와 실행도의 차이를 살펴봄으로써 장애인거주시설의 생활재활교사들의 인권실천의 전략을 제안하고자 하였다. 이를 위해 부산지역 장애인거주시설 생활재활교사 344명을 대상으로 설문조사를 하였고, 중요도-실행도 분석(Importance-Performance Analysis: IPA)을 실시하였다. 그 결과는 첫째, 장애인 인권의 중요도가 실행도에 비해 높게 나타났다. 둘째, 세부영역별로 거주공간 공개시 동의, 선거권 보장은 실행도가 중요도에 비해 높게 나타났고, 종교적 활동 보장, 체벌금지, 시설 감시체계 강화, 환경개선 및 프로그램 강화를 제외하고 나머지 모든 항목은 중요도가 실행도에 비해 높게 나타났다. 셋째, IPA분석에 따라 분석 매트릭스별로 실천전략을 도출하였다. 특히, 실천전략과 관련하여 중요도는 높고 실행도도 높은 1사분면의 '지속유지영역'에 도출된 자유로운 연락을 포함한 10가지 항목과 중요도는 높고 실행도는 낮은 2사분면의 '집중노력영역'에 도출된 시설경영방침 개선과 중요도는 낮은데 실행도는 높은 4사분면의 '과잉투자영역'에 도출된 체벌 금지와 시설감시체계 강화에 대해 집중 논의하였다.

Keywords

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