• 제목/요약/키워드: Importance performance analysis

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Development of Competency and Behavioral Indicator of an Administrator in Long-term Care Facility (노인요양시설 관리자의 역량 및 행동지표 개발)

  • Kim, Ji-Soo
    • Journal of Korean Academy of Nursing Administration
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    • v.14 no.4
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    • pp.477-487
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    • 2008
  • Purpose: The purpose of this study is to develop the competencies of the administrator and the behavioral indicators, and with those as the foundation it is to measure the importance and the performance. Method: On the basis of literature review, the researcher made a preliminary competency and the behavioral indicator for the administrator. Developed competency and behavioral indicator went through the content validity using CVI. Finally, 20 different competencies and 87 behavioral indicators of the administrators in long-term care facility helped measuring the importance of the present administrator's competency and the performance. Results: The competencies are Achievement Orientation, Initiative, Information Seeking, Interpersonal Understanding, Customer Service Orientation, Marketing, Influence, Organizational Awareness, Relationship Building, Staff Development, Assertiveness, Teamwork and Cooperation, Leadership, Analytical Thinking, Conceptual Thinking, Managerial Expertise, Self Control, Self Confidence, Flexibility and Organizational Commitment. For the contents, 87 behavioral indicators are included. The importance and the performance were confirmed by Importance Performance Analysis. The importance of each behavioral indicator in each field and the performance were confirmed with the mean and the standard deviation. Conclusion: The competencies and behavioral indicators of an administrator which were developed by this study are considered that they can be used as the effective guides in the practical field and can also be used as basic materials for developing educational program.

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The Assessment of the Landscape Planning Phases by Importance-Performance Analysis - Focused on the Landscape Planning of Development Sites - (중요도-성취도 분석에 의한 경관계획 작성 단계별 평가 - 개발대상지 경관계획을 중심으로 -)

  • Joo, Shin-Ha;Baek, Woon-Hae;Shin, Ji-Hoon;Mok, Jeong-Hun
    • Journal of the Korean Institute of Landscape Architecture
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    • v.36 no.4
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    • pp.74-82
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    • 2008
  • The purpose of this study is to reflect on the results of the assessment and analysis of landscape planning projects according to planning phases in a landscape planning system based on landscape law. An assessment of the importance and performance of landscape planning elements by planning phases was studied by statistically descriptive analysis, variation analysis, statistical t-test and importance-performance analysis. As a result of the evaluation, the performance of existing landscape planning projects is 3.813 and the importance of planning elements is 5.648. This means that in spite of the importance of landscape planning elements, the performance of existing landscape planning projects is not sufficient to cover the importance of landscape planning elements. In addition, 'site landscape survey' and 'landscape design guideline' sections are not sufficient when they are compared to 'landscape concept plan' and 'landscape basic plan' to complete the landscape planning projects required by landscape law. It means also that the landscape survey and landscape design guidelines should be complementarily practiced in order to increase the effectiveness of landscape planning projects. As the research is practiced by survey methods on landscape planning projects which are only new development sites, the results cannot represent all types of landscape planning projects. Nevertheless, the results can be applied to new landscape planning at new development sites or old cities to increase effectiveness.

A modified Importance-Satisfaction analysis using Kano's model (Kano 모델을 이용한 수정된 중요도-만족도 분석)

  • Song, Hae-Geun
    • Journal of the Korea Safety Management & Science
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    • v.15 no.1
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    • pp.241-248
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    • 2013
  • Importance-Performance Analysis(IPA) is a well-known methodology to find the area for improvement. However, the IPA uses different strategies depending on an attribute falls in either 'Concentrate', 'Keep up', 'Possible overkill', or Low priority' quadrant. Problems can occur when attributes locate near the demarcation lines. To solve this problem of IPA, I suggest a modified importance-satisfaction analysis which integrates the Slack(1994)'s diagonal approach and Kano's ASC(Jang et al., 2012) into Yang(2003)'s Importance-Satisfaction model. For this, I investigated 21 smartphone's quality attributes, which adopted from Song and Park(2012)'s study, and conducted a survey of 280 university students for the results of Kano' model and the importance and satisfaction of the quality attributes. The results show that the proposed model enables the business managers to prioritize the quality attributes for improvement through the interpretation on the continuous diagonal line using the Kano's questionnaire only, without acquiring any additional survey for importance of attributes. Accordingly, it is expected that the newly proposed method will diminish the limitation of the existing IPA. In addition, to test the validity of the ASC, this study conducts a comparative analysis between the Kano's ASC and Tontini(2007)'s method to determine the relative importance of quality attributes.

Decision Making on Standardization Strategy for Personal Information Security Using Importance-Performance Analysis (중요도-수행도 분석을 이용한 개인정보 보호기술 표준화 추진전략)

  • Koo, Kyoung-Cheol;Woo, Hoon-Shik;Jo, In-June
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.33 no.4
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    • pp.145-152
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    • 2010
  • Under limited resources such as budgets and experts, it is necessary to make decisions for promotion strategy of standardization work items in Information and Communication Technologies (ICTs). This paper focuses on a method of setting standardization promotion strategies for each item of personal information security standardization. As a decision making tool, the Importance Performance Anaysis (IPA) is applied and analyzed to the decision processes. The results are showed and illustrated for useful inputs to practical policy making in the field of standardization activities.

Analysis on Selection Attributes of Chujado as Island Tourism using IPA (IPA에 의한 추자지역의 도서관광 선택 속성 분석)

  • Choi, Yong-Bok;Boo, Chang-San;Kim, Min-Cheol
    • Journal of Fisheries and Marine Sciences Education
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    • v.24 no.2
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    • pp.302-310
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    • 2012
  • This study was focused on tourists visiting the Chujado, Jeju Special Self-Governing Province as island tourism. First, this study collected the selection attributes visiting Chujado from literature review and applied the IPA (Importance-Performance Analysis)with the attributes to this research. The results are as follows: First, in the area I, the attributes (climates, exotic atmosphere, tourism information, reservation service, a variety of food, clean food etc.) both with high importance and high performance need to be kept continuously. And, in the area II, the IPA map showed that other attributes (accessibility, a variety of food, accommodation, affordable price etc) with high importance and low performance) need to be improved in the future time. These results can give the implications for establishing an appropriate policy of Chujado tourism development.

The Assessment of High School Students' Satisfaction on the Foodservice (서울지역 고등학생의 급식만족도 분석)

  • Lee, Jinsil
    • Korean journal of food and cookery science
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    • v.15 no.6
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    • pp.626-632
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    • 1999
  • The purposes of this study were to examine the needs in foodservice in the view of students and to determine the ways to improve the foodservice quality. A survey was undertaken from 381 high school students by using a self-completed questionnaire regarding the student' satisfaction on the foodservice. The collected data were analyzed by using SPSS program for descriptive analysis, t-test, and analysis of variance. The students assessed the importance and performance of the meal service as 4.19 and 2.52 out of 5, respectively, which suggests that the school foodservice needs to be improved. The attributes identified in Quadrant A, which was labelled 'focus here' and supposed to incidate the areas of high importance but in low performance, were the availability of meals that the students like, variety of menu, taste of the food, sanitary quality of the food, sanitized utensil, and response to complanints. The results of Importance-Performance Analusis(lPA) indicated the areas that the attention of management should be given to improve the quality of foodservice.

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Importance-Performance Analysis for Nano-Safety Researches (나노물질 안전관리를 위한 연구 현황에 관한 중요도-실행도 분석)

  • Kim, Younghun
    • Clean Technology
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    • v.19 no.4
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    • pp.459-463
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    • 2013
  • Recent rapidly growth in nanotechnolgies is promised novel benefits through the exploitation of their unique industrial and biomedical applications. In addition, these nanomaterials and nano-consumer products have increased in quantity per year, and thus their uncontrolled release into the environment is anticipated to grow dramatically in future. Many papers for cytotoxicity of nanomaterials have been already reported, and thus government supports has funded to various research topics for nanosafety. Herein, we analyzed the importance and performance of nanosafety researches and tried to show the research direction where we have to go.

Performance Analysis of Fast Packet Switch

  • Lee, Kang-Won
    • Journal of Korean Institute of Industrial Engineers
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    • v.22 no.2
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    • pp.277-302
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    • 1996
  • The overall performance of BISDN depends significantly on the interconnection network or the switch fabric. Hence, it is extremely important to evaluate the performance of the network or the fabric. The well developed performance models also provide insight into the factors that determine design tradeoffs as well as quantitative estimates of their importance. The objective of this paper is to investigate and critically compare all the developed performance analysis models of FPS according to internal switch fabric structure, traffic assumptions, performance measures, methodologies, etc. FPSs are described according to their internal fabric structure. Brief history of FPS performance analysis is mentioned and performance analysis modeling is discussed.

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A Study on the Importance of Non-face-to-face Lecture Properties and Performance Satisfaction Analysis AHP and IPA: Focusing on Comparative Analysis of Professors and Students (AHP와 IPA를 활용한 비대면 강의 속성의 중요도와 실행만족도 분석 연구 : 교수자, 학습자 비교분석을 중심으로)

  • Kim, MinKyung;Lee, Taewon;Kim, Sun-Young
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.44 no.3
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    • pp.176-191
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    • 2021
  • Non-face-to-face lectures have become a necessity rather than an option since COVID-19, and in order to improve the quality of university education, it is necessary to explore the properties of non-face-to-face lectures and make active efforts to improve them. This study, focusing on this, aims to provide basic data necessary for decision-making for non-face-to-face lecture design by analyzing the relative importance and execution satisfaction of non-face-to-face lecture attributes for professors and students. Based on previous research, a questionnaire was constructed by deriving 4 factors from 1st layer and 17 from 2nd layer attributes of non-face-to-face lectures. A total of 180 valid samples were used for analysis, including 60 professors and 120 students. The importance of the non-face-to-face lecture properties was calculated by obtaining the weights for each stratified element through AHP(Analytic Hierachy Process) analysis, and performance satisfaction was calculated through statistical analysis based on the Likert 5-point scale. As a result of the AHP analysis, both the professor group and the student group had the same priority for the first tier factors, but there was a difference in the priorities between the second tier factors, so it seems necessary to discuss this. As a result of the IPA(Importance Performance Analysis) analysis, the professor group selected the level of interaction as an area to focus on, and it was confirmed that research and investment in teaching methods for smooth interaction are necessary. The student group was able to confirm that it is urgent to improve and invest in the current situation so that the system can be operated stably by selecting the system stability. This study uses AHP analysis for professors and students groups to derive relative importance and priority, and calculates the IPA matrix using IPA analysis to establish the basis for decision-making on future face-to-face and non-face-to-face lecture design and revision. It is meaningful that it was presented.

Exploratory Study on the Differences between the Importance and Performance of Programs of Human Rights in the Disabled Residential Facilities: Focused on Directors of the Disabled Residential Facilities in Gyeonggi-do, Gyeongsangbuk-do, Jeollanam-do (장애인거주시설 인권의 중요도와 실행도 차이에 대한 탐색적 연구: 경기도, 경상북도, 전라남도 지역을 중심으로)

  • Kim, Sunjoo
    • The Journal of the Korea Contents Association
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    • v.16 no.11
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    • pp.271-280
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    • 2016
  • This study is intended to search for action strategy making it possible to compare and overcome a gap between the awareness of importance and the present performance of human rights in the Disabled Residential Facilities. To this end, an empirical study was made on how high the level of awareness of human rights in the Disabled Residential Facilities and the level of performance was and whether there was gap between the awareness of importance and the present performance for 114 directors in Gyeonggi, Gyeongbuk and Jeonnam province. The results of study are as follows. First, it was shown that they shared the perception that human rights in residential care home were important. Second, it was shown that there was a statistically significant difference in the gap analysis between the level of performance and importance of human rights area in residential care home. Third, the results of analysis using IPA matrix were presented in order to establish an action strategy making it possible to overcome a gap between importance and performance. On the basis of these results, practical implications and further research topics were presented.