• KSCE Journal of Civil and Environmental Engineering Research
• /
• v.26 no.1D
• /
• pp.31-39
• /
• 2006

The logistics information system has been recently attracting a great deal of attention for its importance in the national economy. It should be noted, however, that the degree of the system utilization differs by the capabilities of the logistics firms such as logistics management skills, robustness of the organization, technical sophistication, and administrative abilities. A survey was conducted in the Busan and Kyungnam area for 174 companies in the logistics and manufacturing industry. The results of this study can be summarized as follows : First, the degree of utilization of the logistics information system varies depending upon business-type details. Secondly, utilization of the logistics information system is equally important for both manufacturing and logistics companies. Thirdly, it was found that the executives of the companies with logistics management skills can play a key role in utilizing the logistics information system. Finally, the degree of utilization has positive relationships with the logistics performance as the companies benefit from the system not just for saving costs, but more importantly for providing higher-quality services for their customers.

• International Commerce and Information Review
• /
• v.12 no.1
• /
• pp.375-400
• /
• 2010

The recent financial crisis is not yet solved. Although economic conditions are improving, the real-economy is still frozen, and considering Korea's reality of relying heavily on external trade, hardships in the global economy fall entirely upon us. In particular, since developed nations like United States and the EU have intensified logistics security since the terror attacks on September 11, 2001 and can use it as a tool for protective trade, Korea with a high dependency rate on foreign trade needs to actively cope with changes to the trade paradigm in logistics security. This paper uses DAGMAR(Defining Goals for Measured Advertising Results), a model developed by the Association of National Advertisers(ANA) to measure the results of a communication campaign as its basic model, after partially modifying it to fit the paper's objective of conducting a more systematic analysis of awareness levels in Korean export enterprise regarding logistics security.

• KOREAN JOURNAL OF PACKAGING SCIENCE & TECHNOLOGY
• /
• v.13 no.1
• /
• pp.29-32
• /
• 2007

In a comparison the Logistics system for Agro-food of Korea and the Logistic system of Europe and Japan, the more developed countries of Europe have better systems. This well-formed rationalization of Logistics on Agro-food, and perfectly-equipped packaging system measurements for Agro-food make 100% pallet freight possible. Also, this means that a unit load system has been achieved. In Japan, the Logistic system is mainly accomplished by auction. However, it has been rapidly changing into the same type as the developed countries these days. Logistic system in Korea is also mainly accomplished by auction under the influence of Japan. However it also has been rapidly changing in to the same type as the developed countries these days. In the future, Korea has to build up international competitiveness in the face of FTA(Free Trade Agreement) era. This can happen by having better-organized Agro-food Logistics system and unit load system which results in accurate packaging system measurements.

• Korean Management Science Review
• /
• v.11 no.1
• /
• pp.73-90
• /
• 1994

Recently the recongnition of Logistics becomes important to enterpries as a means for improving their competition, but the Korea enterpries falls for far behind in management techniques for analyzing realities and problems in the Logistics compare to the advanced countries. Especially the function of inventory control which is most undeveloped in them should be improved in Korea. Inventory is very important in Logistics, but there exists trade-off between inventory level and customer in the service level. It is difficult to coordinate both the reduction in the inventory level and the enhancement in the service level. Its effective technique is a DRP system. In general, it deals with arborescent distribution network in which a given channel member has a single source of supply. This article aims to present a DRP system, and more a DRP system which is flexible and responsive in the multisourcing, multi-echelon distribution network. Related research issues are discussed. Finally, using a DRP system on logistics and the management performance. So we can help the physical distribution improvement of the Korean enterprises.

• Journal of Korean Society for Quality Management
• /
• v.37 no.2
• /
• pp.32-45
• /
• 2009

The importance of quality logistics service has kept growing in fierce competitions. Accordingly, many have tried to assess the logistics service quality and attempted to propose the strategic ways to manage it. However, it has been known that service quality is a multi-dimensional construct and not all quality attributed are viewed as equally important to customers. In other words, each quality attribute has different implications for customer satisfaction. To this respect, the current study attempted to identify the satisfying/dissatisfying quality factor through the Kana approach. In so doing, several satisfying and dissatisfying quality factors in logistics service quality were identified. Further, several academic and practical implications for logistics service quality were proposed.

• Journal of Korea Port Economic Association
• /
• v.17 no.1
• /
• pp.113-128
• /
• 2001

The modem world has brought a wave of changes, not the least of which is globalization or what is often referred to as the "borderless society." In recent times, changes in the global business environment, such as trade deregulation and advances in technology, are challenging us to find new ways of thinking about and coping with these new forces. The field of global logistics has encountered a host of paradigm shifts as well. Therefore, it is critical that managers involved in international logistics take into account perceptional swift or at least understand the value of fully utilizing information. The appropriate management of human resources is a key factor in dealing with not only new information technology, but also shifts in the business environment. In particular, it will be important for Korea's logistics managers at international logistics companies to continually work to develop themselves, as they must carry out a critical role in global supply chain management. If they fail to take heed of the demand's of the new environment, the competitiveness of Korean enterprises in international logistics will suffer severely.

• The Journal of Industrial Distribution & Business
• /
• v.10 no.12
• /
• pp.7-14
• /
• 2019

Purpose: In Korea, win-win growth policy has been successfully implemented in supply chain and logistics management. In the policy, it is recommended to support supply chain partners with various mechanisms including financial and technical aids. This study attempts to scientifically analyze the effects of direct and indirect win-win growth policy factors on supply chain and logistics management performance through partnership factors. Research design, data and methodology: This study builds a structural equation model reflecting the relationship between the win-win growth policy, partnership and performance factors. The proposed model is verified with the PLS (Partial Least Squares regression) methodology. Data from shipper and logistics companies were collected and analyzed by the PLS model. Results: The analysis showed that both direct and indirect policy factors are meaningful to improve supply chain and logistics performance. Indirect support factors including R&D, management innovation, human resources development and educational supports have positive impacts on partnership factors. Direct support factors including financial aids and fairness also have positive impacts on the performance. Conclusions: This study is meaningful in that it suggests a turning point in which supply chain Win-win growth and partnership efforts are perceived as new value-creating mechanism rather than unilateral cost reduction for logistics industry.

• Journal of the Korean Geographical Society
• /
• v.46 no.1
• /
• pp.81-99
• /
• 2011

The purpose of this paper is to systemize the spatial studies of logistics industry by arranging the partially scattered current studies on spatial studies of logistics industry overall. Logistics industry now builds a complex spatial organization which has been developed to the stages of independent optimization by materials management and physical distribution providing specialized logistics services, logistics, and supply chain management including IT and management step by step. The complex spatial organization of logistics industry has been systematized with geographical space and virtual space, disintegration and integration, and intermediation and disintermediation. The three areas reported a dynamic characteristic overlapped in space. The dynamic characteristic has a dose relationship with interaction between IT and space of economic activities.

• Asia-Pacific Journal of Business
• /
• v.13 no.4
• /
• pp.61-77
• /
• 2022

Purpose - The purpose of this study was to explore the relationship between C2C logistics service quality(convenience, responsiveness, reliability, information and empathy) customer satisfaction and customer loyalty. Design/methodology/approach - This study collected 252 survey data from consumers who use C2C platform in China. Then using SPSS 24.0 in order to analyze the data. This study used SPSS 24.0 to perform empirical analysis with 252 people who use C2C platform in China. Findings - First, it was confirmed that the quality of logistics service(convenience, responsiveness, reliability, information and empathy) had a positive effect on customer satisfaction. Second, logistics service quality(convenience, responsiveness, reliability, information and empathy) positively affects the customer loyalty. Third, there is also a strong relationship between customer satisfaction and customer loyalty. Research implications or Originality - It is well known that logistics is an important part of e-commerce. Research on the influence of B2B logistics service quality on customer satisfaction and customer loyalty is more currently, but research on C2C is relatively less. Our study contributes the related research area by doing empirical analysis of the relationship between the logistics service quality and customer satisfaction and customer loyalty to provide development suggestions for C2C sellers.

• Korea Trade Review
• /
• v.47 no.4
• /
• pp.255-270
• /
• 2022

If import/export shippers entrust their international logistics activities to forwarders, they can receive good logistics services at a lower cost. Therefore, it is important to form a trading relationship between the export shipper company and the forwarder, and it helps to improve the competitiveness of the company. This study derives factors that an export shipper company forms a transaction relationship with a forwarder, and analyzes the effect of transaction formation factors on transaction continuity. Next, the relationship between export consignment characteristics of export shippers and their influence on transaction formation factors and transaction continuity is identified. As a result of the study, transaction formation factors consisted of price, quality, and companionship, and all factors were found to affect transaction continuity. The characteristics of consignment logistics for shippers are the proportion of consignment, the number of business partners, and the transaction period. The proportion of consignment and the number of business partners affected the price factor, and the number of business partners affected the quality factor. There was no mutual influence between the transaction continuity and the characteristics of the shipper's logistics consignment. Therefore, there is a need for recognition of a relationship that can grow between shippers and logistics companies through consignment transactions rather than subordinate recognition based on fair transactions.