• Title/Summary/Keyword: IT Governance

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A Study on IT Service Management Based on ITIL with Consideration of IT Governance Structures : Focused on A Case Study of Manufacturing Company (IT 거버넌스 체계를 고려한 ITIL 기반의 IT 서비스 관리에 관한 연구 : 제조업 사례 중심으로)

  • Oh, Hwa-Seog;Cho, Chi-Woon
    • Journal of the Korea Safety Management & Science
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    • v.12 no.1
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    • pp.149-159
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    • 2010
  • Unknowingly, the relationship between IT departments and their internal customers becomes that of client-supplier based on the mechanisms of marketing and competition. In addition, due to enhanced focus on the customer in the planning, development, and delivery of information service, IT service management(ITSM) has become increasingly important. These days IT management is focusing particularly on the 'de-facto' standard ITIL (IT Infrastructure Library) for implementing ITSM. It is linked as a part of CobiT’s 'deliver and support' domain, which is a framework of IT governance, and ISO/IEC 20000 is a unique international certification standards on the ITSM. This paper proposes the strategy and procedure for ITSM implementation based on ITIL with consideration of IT governance structure for manufacturing industries. It also presents a case study to share the lessons learned and results of an ITSM project.

An Integrated Model for Constructing Records Management Governance (기록관리 거버넌스 구축을 위한 통합모델 제안)

  • Jeong, Ki-Ae;Lee, Jeong-Hoon
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.29 no.1
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    • pp.47-72
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    • 2018
  • The quality of records determines the value of records as assets in the digital age. It depends on how consistently record requirements can be applied during the records production and utilization processes using mostly IT systems. Therefore, the importance of effective records management (RM) governance applied for all organizational areas cannot be emphasized enough. The purpose of this paper is to propose a new framework of RM governance in order to produce and manage more valuable records, and the way to implement it in an organizational context. For the purpose, this paper discusses the necessity of a governance framework to formulate and operate consistent policies and procedures for overall processes of production, distribution, utilization and protection of records based on the values of evidence and information. Next, it proposes an integrated model by linking the management framework of the Information Governance Reference Model (IGRM) and the Management System for Records standards (ISO 30300 series; MSR) for the effective RM governance to be implemented in an organizational context.

A Study on IT Governance Critical Success Factors in Korean Government Integrated Data Center (정부통합전산센터의 IT 거버넌스 핵심성공요인 도출에 관한 연구)

  • Lee, Seok-In
    • Journal of the Korea Society of Computer and Information
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    • v.18 no.12
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    • pp.45-53
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    • 2013
  • The Korean Government Integrated Data Center (GIDC) was established as a comprehensive solution to integrate information systems spread across each government agency in 2005. In the process of building and operating the GIDC, various IT governance issues are potential. To implement the effective IT governance in an organization, it is important to confirm some critical success factors (CSFs) of each issue. However, there are few studies on this subject in the public sector. This study tried to draw several CSFs through literature review and expert panel opinions and provide some practical implications. The results of this research are expected to contribute to the establishment of good IT governance in the GIDC.

A Glimpse into Brazil Conference (2014 브라질 회의로 가는 길)

  • Chun, Eung Hwi
    • Review of Korean Society for Internet Information
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    • v.14 no.4
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    • pp.63-76
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    • 2013
  • This short report introduces the general background why Brazil conference is being prepared and what topics would be undertaken and what goals are being taken into account. It overviews what differences from traditional telecommunication governance, internet governance has had in its historical development and how such differences had been formed from its technological differences and the regulatory policy shift from common carrier regulation to privatization. Moreover, the fact that open, voluntary, bottom-up, diverse stakeholder's participation had evolved throughout the historical development of the internet, had established the present multistakeholder governance model from technological standardization to addressing scheme policies. ICANN, which has governed internet addressing schemes since the earlier 2000s, had developed address policies including IANA function from Jon Postel and technical community's legacy management system into contract based formation between ICANN and gTLD, ccTLD registries. And it made dispute resolution policies responding to trademark disputes and resolved gTLD monopoly issue by introducing new TLD generation and the separation of registry and registar. However, there had been challenges on the legitimacy of ICANN due to its dependency on the Federal Government of the U.S. particularly in its oversight role over ICANN and IANA contract. WSIS raised up internet governance issues including addressing governance, and set up IGF as a discussion platform for multistakeholders to discuss and share all views on other internet related public policies. IGF's loose and non-binding discussion once frustrated governments and other stakeholders, but more focused discussion and visible outcomes have consolidated its unique role for internet governance discourses. Particularly, IGF addressed many emerging internet related issues like cybersecurity, privacy, net neuratlity, development related issues. WTPF of 2013, after WCIT debate on whether traditional telecommunication regulation could be applied to internet infrastructure, suggested other governance issues such as the transition to ipv6, IXP coordination etc. How to make sure the legitimacy of internet addressing governance and how and where other internet related public policies could be undertaken are fundamental tasks for internet governance. Brazil conference, which has been motivated by the breakdown of trust in internet governance from NSA mass surveillance revealed by Snowden, faces these questions and try to make consensus on principles, institutions and roadmap for internet governance in multistakeholder participation way.

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A Basic Study on Establishment and Operation of Agricultural Water Saving Governance (농업용수 물절약 거버넌스 구축·운영 기초연구)

  • Lee, Seul-Gi;Choi, Kyung-Sook
    • Journal of Korean Society of Rural Planning
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    • v.27 no.3
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    • pp.11-20
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    • 2021
  • Recently, natural disasters caused by climate change have become more frequent across the world. Our country is also not exceptional, and it is urgent to come up with appropriate measures in the agricultural sector as the size and intensity of drought are becoming severe. Consequently, the Ministry of Agriculture and Food has continuously raised the need for efficient water management and governance to overcome the periodic drought. Thus, there is a need for water-saving education and water conservation governance for sustainable and efficient use of agricultural water. Governance is a cooperative mechanism involving various stakeholders, such as central, local, civil society, and businesses, to solve regional or social problems, with different definitions and concepts depending on the field or scope. In this study, we aim to present basis of a governance framework for direct water management participation involving the key agricultural water use stakeholders to imbibe the culture of water savings and conservation practices. Based on this, water-saving governance was established and operated in Gyeongju and Yeoju, in South Korea as a 'water conservation practice', while the water management status of local farmers, the reliability and importance of stakeholders, and the need for governance were investigated. The results indicate that the involvement of various stakeholders in the governance of water management yielded water-saving effects. This study provides the directions of making a framework for water-saving governance establishment and operation. It is expected that sustainable agricultural water use can be achieved in response to climate change if the governance builds and operates with agricultural water use stakeholders based on the continuous government supports.

Development and Distribution of Risk Governance Framework in Terms of Socially Viable Solutions

  • Choi, Choongik;Choi, Junho
    • The Journal of Asian Finance, Economics and Business
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    • v.5 no.3
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    • pp.185-193
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    • 2018
  • This paper aims to explore the risk governance framework and socially viable solutions, attempting to provide guidance for the decision making process. The key idea of this study start with overcoming the limitations of IRGC risk governance framework, which mainly focuses on a comprehensive framework for risk governance. This article has employed SWOT analysis as a methodology, which is a strategic planning technique used to help identifying the strengths, weaknesses, opportunities, and threats related to business competition or risk management. In this paper, socially viable solutions as an alternative plan place emphasis on the adoption of concern assessment through a concerns table. It is also proposed that scoping has to get introduced, with SWOT analysis in the process. The results of this paper support that multiple stakeholders have to participate in the process of identifying and framing risk and communicating with each other, considering the context. It should be noted that communities can become involved and take important parts in decision making process in various ways. It is recommended that engaging stakeholders to both risk assessment and risk management is material to dealing with risk in a socially viable way. It also implies that the community-based disaster management should be better prepared for the decision making process in socially viable solutions.

Internet Governance & Politics of Expertise (인터넷 거버넌스와 전문성의 정치)

  • Kim, Ji-Yeon
    • Review of Korean Society for Internet Information
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    • v.14 no.3
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    • pp.5-20
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    • 2013
  • ICANN has been governing the Domain Name System(DNS) "technically" since 1998. The architecture is called Internet Governance, and it brings about many different discourses; "What does that govern?", "Who delegate its role to ICANN?"," How could the regime ensure fairness?" etc. This article will analyze on Internet Governance by applying the government approach of Foucault, and try to compare two parts, the 'core' and the 'edge' of Internet Governance for method. Whereas the 'core' of it refers the site that be governed by the formal contract directly, the 'edge' as the rest of it means informal friendly relations with ICANN. The 'core' rule was stemmed from technological community such as IAB or IETF historically. They had invented new world and its population to integrate the technical order as protocol and the semiotic order as language, that be based on new government mode. On the other hand, ".KR" domain, one of the 'edges', has been evolved into more heterogeneous system, through contest and conflict between traditional state and Internet Governance. The governed object of ".KR" domain is situated in the crossing of each other the 'protocol user', the 'language-semiotic user' and the' geographical resident'. Here the 'geographical resident' rule was weird for DNS, so that shows the internal lack of Internet Governance. It needs to move to the concept of 'Hangeul(Korean-language) user' rather than the 'geographical resident'.

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A Comparative Analysis on the Performance Factors of CDMA and WIPI Technology Policies : Focusing on System of Innovation, Governance Structure, and Path Dependence (CDMA와 WIPI 기술정책의 성과요인 비교분석 : 혁신시스템, 거버넌스구조, 경로의존성을 중심으로)

  • Lee, Hyo Jin
    • Journal of Information Technology Services
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    • v.18 no.4
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    • pp.171-190
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    • 2019
  • This study comparatively analyzes the cases of CDMA (Code Division Multiple Access) and WIPI (Wireless Internet Platform for Interoperability) to find out the success and failure factors of technology policies in the field of mobile communication industry. For this purpose, the two cases are analyzed through a new analysis framework, which is made by combining System of Innovation with a range of variables derived from precedent studies, such as external environment, institutions, technological system, governance structure, and interactions of actors. The results of analysis show that in the CDMA case, the following factors led to success ; Korea made good use of the external opportunities in the early stage of digital communication technology and adopted a suitable governance structure for the technological system. Main actors in Innovation System had strong will for success and engaged in cooperative interaction. For the WIPI, however, the timing of technology policy was inappropriate and a unsuitable governance structure for technological system was chosen because of path dependence. The Innovation System failded to respond efficiently to the situation where conflicts among actors had intensified, US trade pressure had increased and innovative smartphones emerged. The results of this study provide the practical implications for the success of technology policy; namely it is important to choose a governance structure that suits the external environment and characteristics of technology and to activate cooperative interactions among actors in Innovation System.

Influence Factors on the IT Governance from ITA/EA Functions (ITA/EA 영향분석 요인)

  • Ahn, Yeon-S.;Kim, Hee-Wan
    • Journal of the Korea Society of Computer and Information
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    • v.14 no.6
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    • pp.143-152
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    • 2009
  • In this paper, we brought some influence factors of what the function contributing by ITA/EA in organization is. Also, we verified statistically the impact relation in mutual on the base of questionnaire, extracting in investigation the factors of why the IT Governance of organization is building up, and by what the effect of building up is estimated. In result of statistical analysis based on the 223 case of organizations, it appeared that the infrastructure management, decision making enhancement, and IT process and service functions are the contributing factors on the IT Governance.

How to Impact the Adoption of Managed Service on IT Governance of Enterprises? (매니지드 서비스 도입이 기업의 IT 거버넌스에 미치는 영향 분석)

  • Jang, Hyuk Soo;Jun, Eunsuk;Lee, Myung Jin;Oh, Jun-Tack;Lee, Bong Gyou
    • Journal of Korea Multimedia Society
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    • v.16 no.3
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    • pp.399-409
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    • 2013
  • The development of IT has led to increase the business's dependence on IT and the interests of enterprises on IT governance. Also, more enterprises have adopted managed services to save operating costs in IT departments and to maximize their business efficiency. However, until recently, there are very few academic as well as practical researches regarding managed services, IT service effectiveness, IT governance and their interrelations. This study analyzes the effects of managed services on IT governance based on the IT-BSC (Balanced Scorecard) model. Using the expert FGI (Focus Group Interview) and survey, the research results present that managed services have the most significant effect on the user-oriented and the operational efficiency in enterprises. Also, managed services through the business process standardization can improve the IT governance more effectively. This study will be a relevant guideline for enterprises that will adopt managed services.