• Korean Journal of Social Welfare
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• v.49
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• pp.343-378
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• 2002

This study examines the organizational performance of human service organizations from the quality output perspective. Using the 2001 evaluation data about 89 community welfare centers in Seoul, this study attempts to identify the levels of the performance of human service organizations in Korea. This study also attempts to identify the factors that predict performance of human service organizations measured in terms of client satisfaction and experts' evaluation about the functioning of each center. Results are as follows: (1) when pooling 866 clients' satisfaction level into satisfaction score about each center, the average of client satisfaction about the centers is 3.42 at 4 points scale. (2) 41.6% of the community welfare centers is evaluated as "highly qualified" in its overall operation and functioning by the professional evaluation team, (3) the employee reward system(+), practice based on the program guideline manual(+), the portion of the government support grant in its budget(-), the overall employee salary level(-), the level of acquirement of program grants from external sources (-) are the predictors in explaining clients' satisfaction level, and (4) the level of professional expertise of the executive director(+), the level of professional supervision of middle managers(+), the employee reward system(+), the program need assessment(+), the level of client information system(+), the portion of government support grant(-), the overall employee salary level(-) are the predictors for "being highly qualified" in its overall operation and function of each center. Through the empirical analysis, this study provides valuable knowledge about organizational performance of community welfare centers from the quality output perspective. Finally, this study discusses implications for more effective and efficient organizational performance of community welfare centers in Korea.

• Journal of the Korea Convergence Society
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• v.11 no.9
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• pp.261-266
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• 2020

The purpose of the Convergence study is to analyze the impact of students' satisfaction and educational performance through research on overall educational service quality factors for beauty academies. The subjects of the study were conducted from March 29 to April 12, 2020 for those in their 10s and 40s attending beauty academies in Seoul, Gyeonggi-do and Incheon, and 377 surveys were analyzed and used for research. Multiple regression analysis was performed using the SPSSWIN 21.0 program for research purposes. As a result of the study, the higher the level of empathy, reliability, responsiveness, type, and certainty of educational service quality, the higher the satisfaction level of the class. The higher the satisfaction level, the higher the educational performance. Based on these research results, measures to improve the quality of education services that can enhance the satisfaction and educational performance of beauty academies should be improved by diversifying educational methods and contents and enhancing the quality of education and service expertise. The expertise of education should be strengthened to improve competitiveness. Therefore, follow-up research is needed to develop various programs to enhance future course satisfaction and educational performance and to develop education methods to enhance the quality of beauty education services.

• Journal of The Korean Association For Science Education
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• v.43 no.3
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• pp.295-306
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• 2023

In this study, we explored science teachers' perceptions of adaptive practice in terms of importance and practice. For this purpose, an adaptive practice questionnaire was developed targeting secondary science teachers, and the responses of 128 science teachers were analyzed. The results of this study were as follows: First, the science teachers responded that all 17 items regarding adaptive practice were important. In particular, items related to 'addition of examples', 'adjustment of the level/range of concepts', and 'encouragement of student participation' showed high importance and performance levels. Second, the results of the IPA concerning adaptive practice showed that the items needing intensive improvement due to high importance but low performance were 'encouraging students' self-directed learning' and 'monitoring and responding to individual differences'. The science teachers identified a lack of time and uniform curriculum as the reasons for the low level of practice despite the high importance of these items. Third, regarding the IPA of the adaptive practice items, the items located in the fourth area, an excessive area, concerned 'pace control', 'modifying activities', and 'metaphor use'. More specifically, considering that 'metaphor use' was the only item with a higher level of performance than importance, it is necessary to reconsider whether problems are caused by excessive use. Fourth, analyzing the responses regarding the reasons for the difference in importance and performance revealed that the factors related to teachers included teachers' lack of knowledge or ability, and the tendency to implement as planned. As for student factors, an excessive number of students, differences in the levels of students, and a tendency to prefer classes centered on entrance exams were identified. As environmental factors, a uniform curriculum, conditions for experiments, evaluation systems, and external demands were mentioned. Finally, the implications of the results of this study for science education were discussed.

• The Journal of the Korea Contents Association
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• v.16 no.5
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• pp.509-519
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• 2016

For the purpose of providing valuable marketing data to improve hospital management an assessment of customer friendly image towards local general hospitals in a city near from Seoul was carried out. The results are as follows. First, it was possible to measure & record the level of customer friendly image towards general hospitals & different regions. Second, a multiple regression analysis and AHP analysis showed that the expertise, continuity affected the customer friendly image of the hospitals but the reputation and economics showed relatively low score. This study contributes to make hospital strategy for local hospital marketing specialist showing that hospital should improve expertise and continuity to enhance medical customer friendly image of the hospital. In conclusion. this study results present primary data for correct decision making for authorities of local general hospitals who have concerns about increasing customer friendly image to improve hospital management.

• The Journal of the Korea Contents Association
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• v.20 no.9
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• pp.140-149
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• 2020

Recently, the Chinese government has appointed the 'Centers for Faculty Development' (CFD) in 30 universities as the nationally-levelled model center for faculty development in October 2012, and its policy for the quality of college education and teaching expertise has begun. Therefore, this study is aimed at grasping the current situation and problems of Chinese universities' CFDs, and suggesting future development directions. Especially, it attempted to analyze the operational condition of 'the Center for Faculty Development' of H University located in Hebei Province, China. The following research questions were constructed; 1) At the national level, it quantitatively analyzed the China's developmental steps of higher education by using the data of China's Ministry of Education, and along with this national background, this study tried to grasp teachers' perceptions of teaching activities and their demands toward CFD programs, through a questionnaire survey of faculty members of H University. The data analysis indicated that those centers for faculty development in China were established quickly, and has evolved into specialized organizations for enhancing teaching expertise. This study can contribute to promoting productive exchanges of higher education between Korea and China in the future.

• The Journal of Korean Association of Computer Education
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• v.19 no.3
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• pp.35-53
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• 2016

The quality of teachers is a necessary and sufficient condition for education to accomplish its goals. As informatics education will be taught as a required subject in middle schools starting in 2018, it is more important than anything else to secure high-quality teachers. Accordingly, this study was conducted to compare the informatics teacher education system of Korea with that of Japan in terms of qualifications, licensing and promotion, qualification criteria for teachers, qualifications for informatics teachers and licensing methods. As a result of the comparison three improvements were proposed as follows: The title of the specialized subject must be changed to 'Informatics,' graduate-level education and minor curriculum training courses must be reinforced to enhance the expertise of the teachers, and the qualification system must be changed in such a way as to promote the expertise of the teachers. The improvements proposed in this study will surely contribute to the quality of secondary school informatics teachers.

• Science of Emotion and Sensibility
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• v.6 no.3
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• pp.73-87
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• 2003

This research extends a general theory of human cognition to an applied domain of piloting skills. We examined how fast and accurately pilots achieve and maintain situation awareness in flight by measuring their consistency judgment between a written statement describing a flight situation and a cockpit display showing a current state of an aircraft. The goal of this research is to determine whether situation awareness is influenced by expertise level as a Auction of two different kinds of flight situation variables. It was revealed that flight situation variables representing relations between flight elements had an effect on situation awareness. Working memory was found to play a critical role in integrating a variety of flight information form multiple sources. It was also revealed that flight situation variables representing the contents of flight elements had influence on situation awareness in flight. These results were explained in a theoretical framework of a construction-integration model to reveal the cognitive processes underlying situation awareness in flight.

• Culinary science and hospitality research
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• v.16 no.1
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• pp.226-238
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• 2010

This study investigates the recovery of trust and provision of a contract between a franchiser and a franchisee in the food service industry. It has come to the following results after analyzing the inter-affections among the franchisers' conditions, the trust level of their support and their intention to contract. First, such factors as experience, confidence, and expertise of a franchisee have significant effects on the terms of a franchiser. Second, ad support, experience, expertise, confidence, and capital factors have significant effects. Third, such factors as history of a franchiser, the number of its franchisees, its brand have significantly influence on trust. Fourth, educational support, utilization of job instruction and purchasing of packages have significant effects on intention to contract.

• Convergence Security Journal
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• v.20 no.1
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• pp.25-32
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• 2020

In the midst of the rising need for Industrial Security experts, the development of National Competency Standards(NCS) with regards to industrial security is a very important and urgent task. The NCS standardizes university-level academic curriculum and qualification systems and connects them with the industry's needs. This study has extracted, classified and analyzed security-related jobs and tasks requiring security expertise that is required within NCS. Through this study, many tasks have been confirmed to require security competencies that are different from those in IT-security, physical security that already exist as a NCS tasks. It is expected that the industry's needs of industrial security expertise will be reflected in future NCS development, which will be used as basic data for systematizing industrial security jobs and competency.

• Journal of the Korean Society for information Management
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• v.38 no.3
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• pp.1-22
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• 2021

An online experiment was conducted to test the subject-knowledge view of relevance theory in order to find evidence of a conceptual basis for relevance. Six experts in Library and Information Science (LIS), nine Master's students of LIS, and twelve non-experts judged the relevance of 14 abstracts within and outside of the LIS domain. Consistency among the judges was calculated by joint-probability agreement (PA) and interclass correlation coefficients (ICC). When using PA to analyze the judgements, non-experts had a higher consensus regardless of the task or division of groups. However, ICC calculations found Master's candidates had a higher level of consensus than non-experts within LIS, although the experts did not; and the agreement rates on the non-LIS task for all groups were only poor to moderate. It was only when the groups were analyzed as two groups (experts including Master's candidates and non-experts) that the expected trend of higher consistency among experts in the LIS task was seen.