• Title/Summary/Keyword: Evaluation of Satisfaction & Image

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Systematic Review on the Customers' Use of and Satisfaction with Oriental Medical Services (한방의료서비스 이용과 만족도의 영향요인에 대한 계통적 고찰)

  • Seo, Young-Joon;Kang, Shin-Hee;Kim, Yeon-Hee;Choi, Dae-Bong;Shin, Hyun-Kyu
    • The Journal of Korean Medicine
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    • v.31 no.1
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    • pp.69-80
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    • 2010
  • Objectives: This study aimed to find determinants of customers' use of and satisfaction with oriental medical services in Korea. Methods: A total of 33 articles which consist of 9 articles published in academic journals, 20 master's theses, and 4 doctoral dissertations were included in the systematic review. Among the articles used in the study, 29 used primary survey data, while 4 used secondary data produced by the Korean National Health and Nutrition Evaluation Survey. Results: First, it was found that people who prefer to use oriental medical services usually have one or more of the following diseases: musculoskeletal disorders, paralysis, or diseases or injuries without clear diagnosis. Other variables of gender, age, expectation of treatment outcome, and kindness of doctor and other staff were found to be significant determinants of using the oriental medical services. Second, the determinants of customers' satisfaction with oriental medical services were found to be age, gender, level of education, chronic disease with long length of stay, kindness of staff, medical cost, clinical environment, doctor's reputation, and public image of the institutions. Conclusion: The results of this study can be used to develop marketing strategies for oriental medical institutions in Korea.

Structure, Method, and Improved Performance Evaluation Function of SRCNN and VDSR (SRCNN과 VDSR의 구조와 방법 및 개선된 성능평가 함수)

  • Lee, Kwang-Chan;Wang, Guangxing;Shin, Seong-Yoon
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.25 no.4
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    • pp.543-548
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    • 2021
  • The higher the resolution of the image, the higher the satisfaction of the viewers of the image, and the super-resolution imaging has a considerable increase in research value among the fields of computer vision and image processing. In this study, the main features of low-resolution image LR are extracted mainly using deep learning super-resolution models. It learns and reconstructs the extracted features, and focuses on reconstruction-based algorithms that generate high-resolution image HR. In this paper, we investigate SRCNN and VDSR in a super-resolution algorithm model based on reconstruction. The structure and algorithm process of the SRCNN and VDSR model are briefly introduced, and the multi-channel and special form are also examined in the improved performance evaluation function, and understand the performance of each algorithm through experiments. In the experiment, an experiment was performed to compare the results of the SRCNN and VDSR models with the peak signal-to-noise ratio and image structure similarity, so that the results can be easily judged.

A Study on the Techniques and a Tool of Children-Participatory Design for Renovating Community Child Center (지역아동센터 개조 시 아동의 참여디자인 기법 및 도구에 관한 연구)

  • Park, Woo-Jang;Park, Joon-Young
    • KIEAE Journal
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    • v.12 no.2
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    • pp.15-24
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    • 2012
  • The purpose of this study is to understand children's participating behavior on the environment-improving process of a community child center, and to develop participating technique and tools that can be appliable. For this, a workshop, constructions, and an evaluation research were done on the premise that children participate in process of designing a community child center. The result of study is as follows. (1) A survey chart, questionaries, preference image chart, and attitude measurement chart used in this study were easy to understand, simple, and thus found to be a useful technique and tool that could make children participate more active and interested. (2) As children participated more on the environment-improving process of community child centers, their demands became more diverse and specific, and their levels of satisfaction were high. (3) The change of satisfaction level before construction and after, and consistent demands for the separation of studying space between upper and lower graders show that children understand their physical environment changes well, and have clear ideas on how their studying space should be composed.

A Study on Clothing Purchasing Behavior of the Uzbekistan Students Staying in Korea(II): Focus on the Fashion Lifestyle (우즈베키스탄 유학생들의 의복 구매행동에 관한 연구(II) -패션 라이프스타일을 중심으로-)

  • Lee, Okhee
    • Journal of Fashion Business
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    • v.23 no.5
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    • pp.67-80
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    • 2019
  • This study analyzed the factors determining fashion lifestyle of Uzbek students in Korea and their clothing purchasing behavior and attitudes towards Hallyu, the Korean image, satisfaction, preferences and purchasing intentions for Korean fashion according to fashion lifestyle. The data collected from 260 Uzbekistan students in Korea were subjected to factor analysis, cluster analysis, ANOVA, Duncan test, and ${\chi}^2$-test using SPSS 25.0. The results were as follows: 1) Fashion lifestyle was analyzed based on brand orientation, tradition, fashion, and personality. The fashion lifestyle group was classified as follows: brand, fashion/personality, traditional, and fashion passive. 2) The evaluation criteria for fashion products, information sources, and store selection criteria were varied among the four groups of fashion lifestyle. 3) The attitude toward Hallyu and Korean image, the satisfaction, preference, and purchasing intention of KFP varied significantly between the fashion lifestyle groups. 4) The demographics of fashion lifestyle groups showed significant differences in sex and residential status. These results can be used as a basis for fashion companies targeting markets for Uzbek people in their 20s.

A Study on Residential Evaluation & Remodeling Preference Characteristics with the Personality Type( I ) (성격 유형과 주거평가 및 리모델링 선호특성에 관한 연구( I ))

  • Kim Nam-Hyo;Lee Sang-Ho
    • Korean Institute of Interior Design Journal
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    • v.14 no.3 s.50
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    • pp.208-215
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    • 2005
  • The purpose of this study is to analyze the relationship between the personality type and the residential evaluation & remodeling preference. The subjects of this investigation were collected through questionnaire from two hundred and twelve adult residents who live in Seoul, Korea. The collected cases are analyzed by using statistics software spss-win. The personality is classified eight types; E(extraversion), I(introversion), S(sensing), N(intuition), T(thinking), F(feeling), J(judging) and P(perceiving) in MBTI (Myers Briggs Type Indicator). By using the rotated component matrix of varimax method, the satisfaction of the actual residential conditions is classified into seven grouping factors. The preference of interior image is classified into thirteen factors. The important living patterns - activity, interest, and opinion - are classified into ten factors. And the important needs of residential remodeling are classified into twelve factors. By using the one way anova method, between these forty two grouping factors and personality type MBTI, there are analyzed several significances that will be useful in residential design and remodeling design & planning

A Study on Image Recommendation System based on Speech Emotion Information

  • Kim, Tae Yeun;Bae, Sang Hyun
    • Journal of Integrative Natural Science
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    • v.11 no.3
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    • pp.131-138
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    • 2018
  • In this paper, we have implemented speeches that utilized the emotion information of the user's speech and image matching and recommendation system. To classify the user's emotional information of speech, the emotional information of speech about the user's speech is extracted and classified using the PLP algorithm. After classification, an emotional DB of speech is constructed. Moreover, emotional color and emotional vocabulary through factor analysis are matched to one space in order to classify emotional information of image. And a standardized image recommendation system based on the matching of each keyword with the BM-GA algorithm for the data of the emotional information of speech and emotional information of image according to the more appropriate emotional information of speech of the user. As a result of the performance evaluation, recognition rate of standardized vocabulary in four stages according to speech was 80.48% on average and system user satisfaction was 82.4%. Therefore, it is expected that the classification of images according to the user's speech information will be helpful for the study of emotional exchange between the user and the computer.

Structuring Program to Improve Unbalance of Woman's Face (여성 얼굴의 불균형 개선을 위한 프로그램 구축)

  • Kim, Ae-Kyung;Lee, Kyung-Hee
    • Fashion & Textile Research Journal
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    • v.13 no.3
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    • pp.398-408
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    • 2011
  • This study shows that the self-satisfaction individually is rising and social life is attracted effective and successful in image making field by structuring the facial image improvement program through experimental study in order to improve unbalance of women's face. Experiment is conducted by electing 3 samples for 12 weeks and analyzing the measurement and visual analysis, infrared thermography, and evaluation of experts in order to check the facial unbalance. Subject 1 had the effect at approximately in 4 weeks with the severely distorted chin line and mouth appendage. The facial outline became softer to turn entire image to be softer and more feminine. Subject 2 had the severe distortion of location and size of eyes and nose. But the skin was getting better at first, followed by eyes getting clearer with the location changed in left and right. Subject 3 had the twisted nose and lower chin, but after two weeks, the eye area and skin were better and the width of left and right chin was similarly changed. On the basis of the above research result, the program to effectively improve the image was structured and presented with the resolution of facial unbalance. Program is consist of the training of breathing method, face washing method, facial muscle exercise.

A Study on VMD Emotional Evaluation of Flagship Store (플래그쉽스토어의 VMD 감성평가에 관한 연구)

  • Kong, Soon-Ku;Jung, A-Young
    • Korean Institute of Interior Design Journal
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    • v.22 no.6
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    • pp.119-129
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    • 2013
  • For commercial inner space, studies about brand communication and VMD to inform brand identity to customers are very important. Accordingly, the study conducted questionnaire survey about 'emotional reaction, brand recognition, brand communication and satisfaction on VMD expressional elements' of customers and brand-related personnel on the ZARA flagship store. Through analysis of difference of evaluation on surveyed items between customers and brand personnels, importance of direction of VMD design applying brand communication which can satisfy customers and application of brand communication was verified. Specific results of the research are as follows: First, comparing brand personnel's expectation of recognition of their brand from customers, substantial level of recognition of brand by customers was lower. It is necessary for improvement through consumer analysis in order to raise brand recognition. Second, as the result of analysis of emotional reaction on VMD, it needs to lead customers to positive emotional reaction close to the brand plan intention by inducing 'exciting and sensational' brand concept to emotional reactions through comprehensive VMD image management and leading to 'free and convenient' emotional reaction and then communications with customers and minimizing emotional differences. Third, for brand communication and creation of 'interest', intention of ZARA, it needs to get maximum communicative effects with 'young' VMD design. Fourth, for satisfaction survey on VMD expressional elements, customers was less satisfied than brand personnel. Accordingly, in order to raise customers' satisfaction, show windows, entry, mannequins and objets should be planned with priority and it should also satisfy customers through communications with customers including advertisement and marketing.

Spatial Structure Analysis and Post Occupancy Evaluation of Jungja(Pavilion) Shelter for Rural Village Regeneration - On the Jungja Shelter in Gimcheom city and Kyeongsan city - (농촌마을 재생을 위한 정자쉼터 공간구조분석과 이용 후 평가 - 경산권, 김천권 정자쉼터를 대상으로 -)

  • Koo, Min-Ah;Eom, Boong-Hoon
    • Journal of Korean Society of Rural Planning
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    • v.23 no.4
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    • pp.99-110
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    • 2017
  • This study is to analyze the spatial structure and POE of Jungja(pavilion) shelter for rural village regeneration. 14 Jungja shelter space at rural villages in Gyungbuk province, were investigated. An interview questionnaire was conducted for total 139 residents as POE. The use behavior and satisfaction for Jungja shelter space, were investigated. The statistical analysis were mean of satisfactions, reliability, factor analysis, and multiple regression analysis. The results and discussions can be objective data for rural village regeneration. In satisfaction level, 'Continuous use intention'(3.99), 'Well-suited approach'(3.87), and 'Helpful in resident living'(3.84) were shown to be high points of agreement in 5 point Likert type scale. But, the mean points were low as 2.01 in 'Surrounding landscape', 'Creation of green areas'(3.22), and 'Traffic safety'(3.22), respectively. Within use satisfaction, 5 factors were categorized, 'Use', 'Safety', 'Facility', 'Management' and 'Users'. By the result of multiple regression analysis, variables of 'Continuous use', 'Convenient location', and 'Image improvement', were shown to be main affecting variables to overall satisfaction. Furthermore, in spatial structure analysis, 4 types were categorized with the aspect of landform, roads, and location in village. The levels of satisfaction were shown to be high in village type of semi-open, road type of circular, and location type of center/back. Conclusively, these findings could be utilized as basic data and useful tool of space-structural satisfaction analytic method, and for each stage of planning/design and remodeling for rural village regeneration.

An Evaluation on the Physical and Psychological Image of Insa-Dong (인사동의 물리적 심리적 이미지의 평가)

  • 조정숙;김남조
    • Journal of the Korean Institute of Landscape Architecture
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    • v.30 no.2
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    • pp.12-22
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    • 2002
  • This study examines the visitors'evaluations of tourism resources in Insa-dong, which the Seoul metropolitan government has improved recently. This study adopted the method of Importance-Performance Analysis by collecting data through questionnaires. A random sampling of visitors to Insa-dong was conducted in June and July,2001. The survey included questions on the physical and psychological components of Insa-dong's tourism resources. In the case of physical components, eight factors(ancient arts shop, art gallery, atelier, calligraphy shop, pottery arts, traditional tea house, antique shop, traditional clothes) out of thirteen were categorized as 'keeping up the good work'. None of the Physical components was shown as 'low priority'or'possible overkill'. In particular, four factors(restaurant, heritage, Korean-style house and alley, traditional cultural festival) need to be impoved most urgently in terms of visitors'satisfaction. Survey results realize them as high priority in importance but low in performance, thereby designated as, 'concentrate here'. An image of the 'street' showed to be high in importance and identical in performance, so can be categorized between'keeping up the good work'and 'concentrate here'. The results show that unusual outdoor spaces and the festivals of Insa-dong have a significant meaning to the visitors. In the case of psychological components, three factors(general atmosphere experience of unusual atmosphere, appropriateness of stroll time) out of seventeen were categorized as 'keeping up the good work'. Ore factor (shopping) was designated as 'low priority'and not found to be 'possible overkill'. Thirteen factors (various events, possibility of various activity, various flood, richness of play, new experience, education cultural inheritance, parking facilities, resting places, green spaces, meeting places, guide map and information, cleanliness of facilities/convenience) need to be improved mast urgently in terms of visitors' fulfillment. They are perceived as areas of 'concentrate here'. This confirms that attractive events are essential for the recent visitor satisfaction. Furthermore, visitors are not satisfied with its amenity and acccss in Insa-dong despite the improvements. In conclusion, positive impressions, both physical and psychological, should be maintained while factors mentioned to be lacking should be prioritized in order of necessity to improve the image of Insa-dong and solutions need to be found and implemented. The results of this study would be helpful in the planning and management of nsa-dong considering the visitors'requirements.