• Title/Summary/Keyword: Enterprise contents management system

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Medical CRM Frame Design for Medical Institution (의료기관 전문 의료용 CRM 프레임 설계)

  • Kim, Gui-Jung
    • The Journal of the Korea Contents Association
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    • v.8 no.12
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    • pp.20-27
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    • 2008
  • Hospitals today use independent systems for each department and job such as Hospital Information Sytem(HIS), Picture Archiving Communications System(PACS), Ordering Communication System(OCS), Electronic Medical Record(EMR), Enterprise Resource Planning(ERP), etc and each system employs its own DB. So, it is impossible to integrate information within the institution and difficult to keep transparency and consistency of data. I in this study offered a data integration environment through flexible management linked with other systems, and by doing that, designed a medical CRM frame which offers the optimum service the customer wants at the optimum time. I designed 4 of medical CRM frame: customer relationship management, public relations/marketing, service management, and statistics/analysis by the customer relationship management process standardization and aimed to offer tailored mobile contents according to customer's characters and health situation on the basis of customer's data by securing mobile medical contents for personalized medical information service.

The Actions by Enterprise along the Reforming Construction Management Regulations (건설사업관리 제도개편에 따른 기업의 대응방안에 관한 연구 - 건설기술진흥법 시행과 관련하여 -)

  • Shin, Hyun-Jung;Shin, Kyoo-Chul
    • Proceedings of the Korean Institute of Building Construction Conference
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    • 2014.05a
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    • pp.54-55
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    • 2014
  • The structure of construction management service in the Construction Technology Management Act has changed recently. The new Construction Technology Promotion Act becomes effective to support and promote the development of related construction industries and construction technology for domestic and overseas markets. The purpose of research is to analyze the main contents of Construction Technology Promotion Act and to investigate corporate status, problems, and issues. The research is conducted to improve as reorganization of the CM service system based on the interviews with experts. Accordingly the research is to derive countermeasures of CM enterprises. The research results are presented in the following categories of contract awarding, project management, human resource management, general administration and staff education management as countermeasures of enterprises.

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Design and Implementation of Next Generation Web Environment ERP System (차세대 웹 환경 ERP 시스템의 설계 및 구현)

  • Ham, Yoon-Sang;Jeon, In-Oh;Yang, Hae-Sool
    • The Journal of the Korea Contents Association
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    • v.9 no.7
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    • pp.130-140
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    • 2009
  • Raising the competitive power of the enterprise to recently, all resources integration it is a tendency which it manages with the method for, the reasoning being caused by system is professionalized and chief executive officer complicated becoming gets off the decision-making being difficult, it is following. The management technique which is BPR with solution plan will be presented, it will reach and ERP systems which it comes true concretely appeared. From the research which it sees in order to apply at the governmental under the influence public enterprise as ERP systems which it develops it provided ERP information to the customer at real-time and the web environmental ERP system from business site it will be able to control a company internal business at real-time it constructed. The evaluation which is fixed quantity it led in about the system which is constructed and improvement and expense curtailment of solution and business productivity of customer dissatisfaction, the system effectiveness and customer satisfaction index etc. improving, it verified.

A Study on the Improvement of the Intention of Continuous Use of Enterprise Content Management System: Focusing on the Technology Acceptance Model (기업콘텐츠관리시스템의 지속적 이용의도 향상에 대한 연구: 기술수용모델을 중심으로)

  • Hwang, In-Ho
    • Journal of the Korea Convergence Society
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    • v.12 no.8
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    • pp.229-243
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    • 2021
  • As systematic information protection and management is recognized as an organization's core value, organizations are pursuing a shift from an individual-centered information management method to an organization-oriented information management method. The Enterprise content management system(ECMS) is a solution that supports document security and information sharing by insiders and is being introduced by many organizations due to recent technological developments. The purpose of this study is to present a method of improving performance through continuous use of the ECMS from the user's point of view and also suggest a method to improve the intention of continuous use through the expansion of the technology acceptance model. This study surveyed the employees of organizations that adopted the ECMS and verified the research hypothesis derived from previous studies through structural equation modeling. As a result of the analysis, usefulness, and ease of use affected on the intention of continuous use of the ECMS, and the knowledge sharing culture and the ECMS quality factors affected the technology acceptance model factors. The results of this study have academic and practical significance in terms of suggesting a plan to increase the usability of the ECMS from the user's point of view.

A Success Factors Analysis on Social Enterprise in the Field of Crafts: Focused on the Case of Industree Crafts in India (공예분야 사회적기업의 성공요인 분석: 인도 인더스트리 크래프트의 사례를 중심으로)

  • Kim, Myung-Hee
    • The Journal of the Korea Contents Association
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    • v.14 no.6
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    • pp.73-83
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    • 2014
  • This paper is to analyse how Industree Crafts, social enterprise in the field of crafts, could generate profit and create a sustainable growth for the last 30 years out of dependence on government grants in India. Success factors was drawn from the findings as follows. First, bringing stakeholder value: it preferred social mission as a goal for generating the value of stakeholders respectively and shared value mutually. Second, building distinctive internal business processes: it adapted unique business model and 4P strategy into its internal organization system and introduced the way of management to support the independence of self-help groups aimed at creating greater added value. Third, promoting learning and innovation culture: it challenged with the help of new design strategies continuously, was unafraid of change, and promoted learning culture to turn trial and error into the organization learning. Finally fourth, securing right finances and resources: it obtained proper finances and resources such as trying joint-sale, attracting investment from a private company, and acquiring enough skilled artisans at every scaling up.

Financial and Economic Risk Prevention and Countermeasures Based on Big Data and Internet of Things

  • Songyan Liu;Pengfei Liu;Hecheng Wang
    • Journal of Information Processing Systems
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    • v.20 no.3
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    • pp.391-398
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    • 2024
  • Given the further promotion of economic globalization, China's financial market has also expanded. However, at present, this market faces substantial risks. The main financial and economic risks in China are in the areas of policy, credit, exchange rates, accounting, and interest rates. The current status of China's financial market is as follows: insufficient attention from upper management; insufficient innovation in the development of the financial economy; and lack of a sound financial and economic risk protection system. To further understand the current situation of China's financial market, we conducted a questionnaire survey on the financial market and reached the following conclusions. A comprehensive enterprise questionnaire from the government's perspective, the enterprise's perspective and the individual's perspective showed that the following problems exist in the financial and economic risk prevention aspects of big data and Internet of Things in China. The political system at the country's grassroots level is not comprehensive enough. The legal regulatory system is not comprehensive enough, leading to serious incidents of loan fraud. The top management of enterprises does not pay enough attention to financial risk prevention. Therefore, we constructed a financial and economic risk prevention model based on big data and Internet of Things that has effective preventive capabilities for both enterprises and individuals. The concept reflected in the model is to obtain data through Internet of Things, use big data for screening, and then pass these data to the big data analysis system at the grassroots level for analysis. The data initially screened as big data are analyzed in depth, and we obtain the original data that can be used to make decisions. Finally, we put forward the corresponding opinions, and their main contents represent the following points: the key is to build a sound national financial and economic risk prevention and assessment system, the guarantee is to strengthen the supervision of national financial risks, and the purpose is to promote the marketization of financial interest rates.

A Methodology of Implementing SOA and BPM Based Information Systems : A Case Study on Product BOM Management under Customer-Oriented Make-To-Order Manufacturing Environments (SOA 및 BPM 기반의 정보시스템 구축 방법론: 고객지향 수주생산 환경에서의 제품 BOM 관리 적용사례)

  • Shin, Jung-Bum;Kim, Jae-Gyun;Jang, Gil-Sang
    • The Journal of Information Systems
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    • v.18 no.1
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    • pp.77-95
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    • 2009
  • In customer-oriented make-to-order manufacturing environments, the works of BOM changes due to the changes of product specification and engineering are closely connected with almost all departments such as sales, engineering, production, procurement, cost, after service, etc within an enterprise. So, the contents of BOM changes must be instantly reflected on the related works among the departments. To effectively process these complex works of BOM changes, types of changes on product specification and engineering and types of BOM changes linked with those must be systematically defined, classified and managed by information systems. Thus, it is necessary to introduce solutions such as BPM and SOA in order to efficiently deal with complex business processes like BOM change management. This paper proposes a methodology of constructing information systems based on BPM and SOA. The proposed methodology defines the relationship between processes of BPM for definition, execution, monitoring, etc of business processes and services of SOA for connection among information systems within an enterprise, and presents a scheme of practically applying BPM and SOA solutions to actual business works. To show an utilization of the proposed methodology, the prototype system for product BOM management is implemented in order to efficiently deal with the works of BOM changes due to the changes of product specification and engineering.

A study on the Influence of Enterprise Content Management System Success Factors and Task Characteristics on Intention to Use (기업콘텐츠관리시스템 성공 요인과 업무적 특성이 시스템 사용 의도에 미치는 영향)

  • Hwang, Inho
    • The Journal of the Korea Contents Association
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    • v.21 no.11
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    • pp.333-349
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    • 2021
  • As information is recognized as an important asset of an organization, organizations are increasing their resource input for knowledge management. In particular, the enterprise content management system(ECMS) is a solution for organization-oriented content management, and it has high utility by helping to achieve business performance through systematic utilization of content and improve the level of internal information security. The purpose of this study is to suggest a plan to improve the intention to use organizational employee's ECMS and to suggest the effect of the relationships between information system quality characteristics and work environment characteristics on intention to use. In this study, a research hypothesis was presented based on previous studies, a questionnaire was conducted on workers of organizations that adopted an ECMS, and the hypothesis was verified by applying structural equation modeling. As a result of the analysis, information and service quality of the ECMS and task interdependence increased the intention to use, but task conflict decreased the intention to use. In addition, task interdependence and task conflict moderated the positive relationship between the quality factors of the ECMS and the intention to use it. This study has implications in terms of suggesting the direction of the organization's behavior through factors that increase the use of ECMS.

Design of Fourth Generation Knowledge Management System based on Social Network Service (소셜 네트워크 서비스 기반의 4세대 지식관리시스템 설계 방안)

  • Ahn, Gilseung;Kwon, Minsung;Kang, Changwook;Hur, Sun
    • Journal of KIISE
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    • v.43 no.5
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    • pp.579-589
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    • 2016
  • Currently, corporations have introduced the knowledge management system that utilizes knowledge effectively for practical purpose and development of core ability. However, existing knowledge systems have failed to share the knowledge content due to lack of elements that encourage the members to participate in the system. In this study, we designed a novel knowledge management system that employs the structure of social network service (SNS). More precisely, screen layout according to function and several algorithms to improve user friendliness and produce integrated knowledge content are recommended. The proposed SNS-based knowledge management system encourages the enterprise members to participate in the system to produce and share valuable knowledge contents.

Customer Satisfaction Improvement by Combining the Blue Print and Reliability Technique: Education Service Case Study (Blue Print와 신뢰성 기법을 혼합한 고객만족도 향상에 관한 연구: 교육서비스 사례)

  • Baek, Chun-Joo;Koo, Il-Seob;Lim, Ik-Sung;Kwon, Hong-Kyu
    • Journal of Applied Reliability
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    • v.12 no.1
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    • pp.13-24
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    • 2012
  • This paper applied the Blue Print and FMEA (Failure Mode and Effect Analysis) to education service in order to raise the education service satisfaction. First, the Blue Print is deployed to come up with strategies to overcome the fail possibility point and waiting point. Next, in order to analyze the fail factors and alternative strategies, the Blue Print of education service is applied to FMEA. The results are as follows; first, the ommission from information document by web-mail or e-mail, Second, thing that selected in spite of company uneducated, thing that omitted despite the company is target, and the unsatisfaction of attendee about training contents. Third, the delay of counsel at the telephone reply, erroneous list of course name and attendee at HRD (Human Resource Development), omission of check whether attends or not. Except for unsatisfaction of attendee, all appears at the process that service delivered. And the unsatisfaction of attendee is about education contents. Both is the factor which have influence on the education service quality. The strategies to remove the failure mode are training and manual development on service and work, a thorough management and check of information system like as ERP (Enterprise Resoure Planning), HRD, education institution list DB (Data Base), on-line application system, a development of education program to offer best education that reflect the user needs and continuously changing environment.