• Convergence Security Journal
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• v.24 no.2
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• pp.9-17
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• 2024

This paper examines the security threats to enterprise Generative Artificial Intelligence systems and proposes countermeasures. As AI systems handle vast amounts of data to gain a competitive edge, security threats targeting AI systems are rapidly increasing. Since AI security threats have distinct characteristics compared to traditional human-oriented cybersecurity threats, establishing an AI-specific response system is urgent. This study analyzes the importance of AI system security, identifies key threat factors, and suggests technical and managerial countermeasures. Firstly, it proposes strengthening the security of IT infrastructure where AI systems operate and enhancing AI model robustness by utilizing defensive techniques such as adversarial learning and model quantization. Additionally, it presents an AI security system design that detects anomalies in AI query-response processes to identify insider threats. Furthermore, it emphasizes the establishment of change control and audit frameworks to prevent AI model leakage by adopting the cyber kill chain concept. As AI technology evolves rapidly, by focusing on AI model and data security, insider threat detection, and professional workforce development, companies can improve their digital competitiveness through secure and reliable AI utilization.

• Information Systems Review
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• v.25 no.2
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• pp.31-56
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• 2023

As the COVID-19 pandemic is prolonged, non-contact work has increased, as well as the demand for automation of simple and repetitive questions and tasks with success of using them. Therefore, companies are attempting to expand the area of automated business and apply various technologies such as AI to complex and various business processes of E2E to provide automation of all business. However, the extension to Intelligent Process Automation (IPA) is still in its beginning stage so that it is difficult to find practical use cases and related solutions. In this aspect, it is safe to say that there is insufficient evidence for companies which have various and complex enterprise processes to make a decision about the adoption. In this study, to solve this problem, a Hyper Automation Platform (HAP) that consists of RPA, Chatbot, and AI technology was proposed. Moreover, an implementation method that can bring intelligent process automation using HAP, and practical use-cases were provided so that it makes it possible to review the implementation of the HAP objectively and comprehensively. This study is meaningful and valuable to check the feasibility of the Hyper Automation concept and to actively utilize HAP.

• The Journal of the Korea institute of electronic communication sciences
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• v.17 no.6
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• pp.1283-1292
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• 2022

At present, several artificial intelligence projects in the healthcare and medical field are competing with each other, and the interfaces between the systems lack unified specifications. Thus, this study presents an artificial intelligence platform for healthcare and medical fields which adopts the deep learning technology to provide algorithms, models and service support for the health and medical enterprise applications. The suggested platform can provide a large number of heterogeneous data processing, intelligent services, model managements, typical application scenarios, and other services for different types of business. In connection with the suggested platform application, we represents a medical service which is corresponding to the trusted and comprehensible tracking and analyzing patient behavior system for Health and Medical treatment using Internet of Behavior concept.

• Journal of the Korean Society of Systems Engineering
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• v.2 no.2
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• pp.27-32
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• 2006

The emerging standards since 1990's can be classified as 'system standards' (process-oriented standards) and they specify the process of an enterprise and also apply to almost all industries regardless of size, type and products. Notice that the conventional specification-oriented standards present relatively clear criteria even though the structure, performance, and terminology are defined in text-based form. However, the system standards dealing with the processes do not present a coherent guide. Therefore, it is difficult to analyze them with the same viewpoint, thereby resulting in differences in the level of understanding. This study is aimed at graphically modeling the system standards originally described in text-based form. The study has been carried out in the framework of the PMTE (Process, Methods, Tools, and Environment) paradigm. The system standard targeted here is ISO/IEC 15288. Firstly, review of the literature on the systems engineering (SE) standard/process and on the graphic model IDEF0 was done, respectively, for the parts of 'E' and 'M'. Then the SE process of the MIL-STD 499B was applied to ISO/IEC 15288 as 'P'. Finally, the graphical model was generated by AI0Wins as 'T'. As a result, the graphical model-based approach can complement the drawbacks of the text-based form.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.12 no.12
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• pp.2207-2218
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• 2008

Various kind of business process exists within enterprise. These business processes achieve business purposes while operate and control using eAI solution. However legacy systems-ERP, PDM are able to many cooperations and interoperability. Generally real data is becoming interoperability using query based on store-procedure on legacy system for business process transaction. Also, It may occur some problems among schema conversion, matching, mapping and other heterogeneous between data interoperability in process. We propose business process interoperability framework based on XMDR Hub that can guarantee interoperability between legacy systems using process that is consisted of SQL query based on store-procedure. It is easy to process data interoperability between legacy systems when business process execute.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.20 no.2
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• pp.750-762
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• 2019

The importance of the call center as a contact point for the enterprise is growing. However, call centers have difficulty with their operating agents due to the agents' lack of knowledge and owing to frequent agent turnover due to downturns in the business, which causes deterioration in the quality of customer service. Therefore, through an N-bank call center case study, we developed a system to reduce the burden of keeping up business knowledge and to improve customer service quality. It is a "real-time agent advisor" system that provides agents with answers to customer questions in real time by combining AI technology for speech recognition, natural language processing, and questions & answers for existing call center information systems, such as a private branch exchange (PBX) and computer telephony integration (CTI). As a result of the case study, we confirmed that the speech recognition system for real-time call analysis and the corpus construction method improves the natural speech processing performance of the query response system. Especially with name entity recognition (NER), the accuracy of the corpus learning improved by 31%. Also, after applying the agent advisor system, the positive feedback rate of agents about the answers from the agent advisor was 93.1%, which proved the system is helpful to the agents.

• Journal of Korea Society of Industrial Information Systems
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• v.29 no.3
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• pp.137-152
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• 2024

In order to derive a plan to increase the field effectiveness of the safety and health management(SHM) system, this study suggested plans for practical application of SHM system to the actual sites managed by the branch office of a public enterprise along with practical implications that should be considered. For this, in-depth interviews were conducted with employees in charge of safety and health work at the sites to analyze SHM system of the branch office, and the implementation processes and frameworks for establishing SHM system were suggested by grasping the actual conditions of the construction company performing the construction ordered by the branch office. This study shows that in order for SHM to be internalized in public enterprises, plans and performance indicators that can be applied in the field should be specifically presented in consideration of the hierarchical structure and processes of the organization performing the work, and a work environment should be created to focus on practical works related to safety and health.

• Journal of Intelligence and Information Systems
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• v.26 no.4
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• pp.27-65
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• 2020

Many companies on information and communication technology make public their own developed AI technology, for example, Google's TensorFlow, Facebook's PyTorch, Microsoft's CNTK. By releasing deep learning open source software to the public, the relationship with the developer community and the artificial intelligence (AI) ecosystem can be strengthened, and users can perform experiment, implementation and improvement of it. Accordingly, the field of machine learning is growing rapidly, and developers are using and reproducing various learning algorithms in each field. Although various analysis of open source software has been made, there is a lack of studies to help develop or use deep learning open source software in the industry. This study thus attempts to derive a strategy for adopting the framework through case studies of a deep learning open source framework. Based on the technology-organization-environment (TOE) framework and literature review related to the adoption of open source software, we employed the case study framework that includes technological factors as perceived relative advantage, perceived compatibility, perceived complexity, and perceived trialability, organizational factors as management support and knowledge & expertise, and environmental factors as availability of technology skills and services, and platform long term viability. We conducted a case study analysis of three companies' adoption cases (two cases of success and one case of failure) and revealed that seven out of eight TOE factors and several factors regarding company, team and resource are significant for the adoption of deep learning open source framework. By organizing the case study analysis results, we provided five important success factors for adopting deep learning framework: the knowledge and expertise of developers in the team, hardware (GPU) environment, data enterprise cooperation system, deep learning framework platform, deep learning framework work tool service. In order for an organization to successfully adopt a deep learning open source framework, at the stage of using the framework, first, the hardware (GPU) environment for AI R&D group must support the knowledge and expertise of the developers in the team. Second, it is necessary to support the use of deep learning frameworks by research developers through collecting and managing data inside and outside the company with a data enterprise cooperation system. Third, deep learning research expertise must be supplemented through cooperation with researchers from academic institutions such as universities and research institutes. Satisfying three procedures in the stage of using the deep learning framework, companies will increase the number of deep learning research developers, the ability to use the deep learning framework, and the support of GPU resource. In the proliferation stage of the deep learning framework, fourth, a company makes the deep learning framework platform that improves the research efficiency and effectiveness of the developers, for example, the optimization of the hardware (GPU) environment automatically. Fifth, the deep learning framework tool service team complements the developers' expertise through sharing the information of the external deep learning open source framework community to the in-house community and activating developer retraining and seminars. To implement the identified five success factors, a step-by-step enterprise procedure for adoption of the deep learning framework was proposed: defining the project problem, confirming whether the deep learning methodology is the right method, confirming whether the deep learning framework is the right tool, using the deep learning framework by the enterprise, spreading the framework of the enterprise. The first three steps (i.e. defining the project problem, confirming whether the deep learning methodology is the right method, and confirming whether the deep learning framework is the right tool) are pre-considerations to adopt a deep learning open source framework. After the three pre-considerations steps are clear, next two steps (i.e. using the deep learning framework by the enterprise and spreading the framework of the enterprise) can be processed. In the fourth step, the knowledge and expertise of developers in the team are important in addition to hardware (GPU) environment and data enterprise cooperation system. In final step, five important factors are realized for a successful adoption of the deep learning open source framework. This study provides strategic implications for companies adopting or using deep learning framework according to the needs of each industry and business.

• Structural Engineering and Mechanics
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• v.51 no.6
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• pp.973-988
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• 2014

This paper presents a factor-analysis based questionnaire categorization method to improve the reliability of the evaluation of working conditions without influencing the completeness of the questionnaire both in Taiwanese and Chinese construction enterprises for structural engineering applications. The proposed approach springs from the AI application and expert systems in structural engineering. Questions with a similar response pattern are grouped into or categorized as one factor. Questions that form a single factor usually have higher reliability than the entire questionnaire, especially in the case when the questionnaire is complex and inconsistent. By classifying questions based on the meanings of the words used in them and the responded scores, reliability could be increased. The principle for classification was that 90% of the questions in the same classified group must satisfy the proposed classification rule and consequently the lowest one was 92%. The results show that the question classification method could improve the reliability of the questionnaires for at least 0.7. Compared to the question deletion method using SPSS, 75% of the questions left were verified the same as the results obtained by applying the classification method.

• Journal of Internet Computing and Services
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• v.21 no.1
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• pp.169-178
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• 2020

The reductions of troops/human resources, and improvement in combat power have made Korean Department of Defense actively adapt 4th Industrial Revolution technology (Artificial Intelligence, Big Data). The defense information system has been developed in various ways according to the task and the uniqueness of each military. In order to take full advantage of the 4th Industrial Revolution technology, it is necessary to improve the closed defense datamanagement system.However, the establishment and usage of data standards in all information systems for the utilization of defense big data and artificial intelligence has limitations due to security issues, business characteristics of each military, anddifficulty in standardizing large-scale systems. Based on the interworking requirements of each system, data sharing is limited through direct linkage through interoperability agreement between systems. In order to implement smart defense using the 4th Industrial Revolution technology, it is urgent to prepare a system that can share defense data and make good use of it. To technically support the defense, it is critical to develop Multi Repository Meta-Data Management (MRMM) that supports systematic standard management of defense data that manages enterprise standard and standard mapping for each system and promotes data interoperability through linkage between standards which obeys the Defense Interoperability Management Development Guidelines. We introduced MRMM, and implemented by using vocabulary similarity using machine learning and statistical approach. Based on MRMM, We expect to simplify the standardization integration of all military databases using artificial intelligence and bigdata. This will lead to huge reduction of defense budget while increasing combat power for implementing smart defense.