• Title/Summary/Keyword: Emotional Work

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A study on the Effect of Superior Leadership and Emotional Support of Co-workers on Task Performance through Performance Evaluation Fairness and Self-Efficacy (상사 리더십과 동료의 정서적 지원이 성과평가 공정성과 자기효능감을 통하여 과업 성과에 미치는 영향 연구)

  • Shin, Il Chul;Seo, Young Wook
    • The Journal of the Korea Contents Association
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    • v.22 no.6
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    • pp.701-711
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    • 2022
  • This study tried to examine the relationship between superior leadership and emotional support from co-workers on task performance through performance evaluation fairness and self-efficacy in order to find factors that affect the task performance of a company in an uncertain market environment. For this purpose, 500 copies of questionnaire data were collected from corporate employees, and the research hypothesis was verified using Smart PLS 3.0. As a result of the study, superior leadership and emotional support from co-workers showed a positive (+) effect individually on the fairness of employee performance evaluation, Performance evaluation fairness showed a positive (+) effect on self-efficacy. Through this study, it was found that the fairness and self-efficacy of the performance evaluation accepted by employees affects work performance, providing a theoretical foundation for subsequent researchers. Practical implications are suggested to inspire employees to take on a challenge by managing them properly. In future research, based on the results of this study, various studies are needed on the factors that an organization must have for task performance.

Organizational Climate Effects on the Relationship Between Emotional Labor and Turnover Intention in Korean Firefighters

  • Ryu, Hye-Yoon;Hyun, Dae-Sung;Jeung, Da-Yee;Kim, Chang-Soo;Chang, Sei-Jin
    • Safety and Health at Work
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    • v.11 no.4
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    • pp.479-484
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    • 2020
  • Background: The purpose of this study is to examine the combined effects of organizational climate (OC) with emotional labor (EL) on turnover intention in Korean firefighters. Methods: The data were obtained from the study Firefighters Research: Enhancement of Safety and Health. A total of 4,860 firefighters whose main duty was providing "emergency medical aid" were included. To examine the effects of OC on the relationships between five subscales of EL and turnover intention, four groups were created using various combinations of OC ("good" vs. "bad") and EL ("normal" vs. "risk"): (1) "good" and "normal" (Group I), (2) "bad" and "normal" (Group II), (3) "good" and "risk" (Group III), and (4) "bad" and "risk" (Group IV). Multivariate logistic regression analyses were performed to estimate the risk of turnover intention for the combinations of OC and EL. Results: The results showed turnover intention was significantly higher in the group with "bad" OC (17.7%) than in that with "good" OC (7.6%). Combined effects of OC and EL on turnover intention were found in all five subscales with the exception of Group I for emotional demands and regulation. Groups II, III, and IV were more likely to experience risks of turnover intention than Group I (p for trend <0.001). Conclusions: A positive and cooperative OC plays a role in decreasing the risk of turnover intention and in attenuating the negative effects of EL on turnover intention in firefighters.

The Effect of Emotional Labor and Resilience on Organizational Commitment of General Hospital Nurses (종합병원 간호사의 감정노동과 회복 탄력성이 조직몰입에 미치는 영향)

  • Moon, Myoung Een;Lee, Young Hee
    • Journal of Convergence for Information Technology
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    • v.11 no.7
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    • pp.39-46
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    • 2021
  • The purpose of this study was to investigate emotional labor, resilience and organizational commitment and to identify affecting factors of organizational commitment on hospital nurses. The subjects consisted of 180 general hospital nurse in the G city. The variables were measured using questionnaires, analyzed using t-test, ANOVA, Pearson's Correlation Coefficient and multiple regression analysis. The average score of emotional labor was 3.21±0.06, resilience was 3.32±0.48, and organizational commitment was 3.16±0.46. The factors influencing on organizational commitment were the satisfaction of the nursing job, total work experience, and resilience. The explanation of organizational commitment was 39%. These results suggest that it is necessary to develop promotion program and stratiges to improve nursing job satisfaction and resilience at the nursing organization and hospital level.

Development and effects of a high-risk pregnancy emotive role-play program for nursing students: a quasi-experimental study

  • Bo Gyeong Lee;Sun-Hee Kim
    • Women's Health Nursing
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    • v.28 no.4
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    • pp.317-328
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    • 2022
  • Purpose: This study aimed to develop an emotive role-play program for nursing students focusing on high-risk pregnancy and analyze its effects on communication skills, clinical performance, and emotional intelligence. Methods: A quasi-experimental nonequivalent comparison group design was adopted with 83 nursing students (experimental group, 45; comparison group, 38) who participated voluntarily in an extracurricular program. The preliminary survey was conducted on November 3 and November 4, 2020, and the follow-up survey was conducted on November 12, 2020, for the comparison group and on November 27, 2020, for the experimental group. A program that included five role-play scenarios related to induced labor, preeclampsia, premature rupture of membranes, preterm labor, and infertility was developed by a group of experts and presented to the experimental group over 11 total hours across 3 days. Each student participated in a role-play scenario as a patient, family member, or nurse and observed three other scenarios. The comparison group received a workbook after the follow-up evaluation. The independent t-test was performed to analyze changes in communication skills, clinical performance, and emotional intelligence. Results: Communication skills (t=1.84, p=.035) and clinical performance (t=2.75, p=.004) significantly increased in the experimental group compared to the comparison group. A significant difference was not observed between the experimental and comparison groups for emotional intelligence (t=1.36, p=.088). Conclusion: The emotive role-play program concerning high-risk pregnancy was effective in improving nursing students' communication skills and clinical performance and can be used in nursing education related to high-risk pregnancy and childbirth.

An Exploratory Study on the Causes of Career Interruption in inactive nurses (경력단절 간호사의 경력단절 원인에 대한 탐색적 연구)

  • Yu, Eun-Ju;Lee, Gun-Jeong;Hwang, Sung-Woo
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.19 no.12
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    • pp.416-431
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    • 2018
  • The purpose of this study was to analyze in-depth the nurses' experience of hospital work and the factors affecting career interruption of nurses. For this purpose, 20 inactive nurses aged 26-55 participated in interviews about their experience as nurses, characteristics of nursing work, and reasons for retirement, and applied the analysis method of Colaizzi among phenomenological research methods. The analysis resulted in 104 significant statements, 17 formulated meanings, 6 clusters of theme, and 2 categories. The two categories are nursing work characteristics and work environment characteristics. In the characteristics of nursing work, there are four clusters of theme of 'time pressure', 'lack of autonomy', 'physical and emotional labor', 'low wage increase', and in the characteristics of nursing work environment, there are two clusters of theme of 'physical environment' and 'human environment'. Therefore, in order to improve the nurse career interruption, efforts should be made to alleviate excessive work intensity, raise the appropriate level of pay and provide a safe working environment.

Analysis of Relationship between Emotional Labor and Organizational Commitment in Hospital Workers (병원 근로자의 감정노동과 조직몰입간의 관계 분석: 국·공립과 민간종합병원의 비교를 중심으로)

  • Kim, You Ho
    • The Journal of the Korea Contents Association
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    • v.18 no.10
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    • pp.568-574
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    • 2018
  • This study examined the perceptions of emotional labor among the National General Hospital and Private General Hospital in Chungcheong area. The purpose of this study is to examine the perceptions difference of public and private general hospitals. In addition, we tried to analyze the effect of emotional labor on organizational commitment by distinguishing between workers in National and Private General Hospitals. The purpose of this study is to provide the theoretical base data for mitigating emotional labor of hospital workers in the future. The results of the analysis are as follows: First, In the case of employees working at the National General Hospital, the influence of the emotional labor of the hospital workers on the organizational commitment of the hospital workers increased as the frequency of emotional expression increased. However, it was found that as attentiveness of emotional expression and emotive dissonance deepened, the degree of organizational commitment of hospital workers decreased. On the other hand, the influence of emotional labor of the hospital workers on the organizational commitment of the hospital workers in the Private General Hospital was found to be better in the organizational commitment as they pay more attention to emotional expression. However, in the case of emotive dissonance, The more deeply emotive dissonance, the less the organizational commitment of Private General Hospital workers. Second, the frequency of emotional expression in the hospital workers' perception difference of emotional labor was higher than that of the National General Hospitals. However, in the variety of emotional expression, it was confirmed that the employees of the Private General Hospitals had more varied expressions of emotions than those of the National General hospitals. In addition, it was found that the difference of recognition of the organizational commitment of the hospital workers according to the type of hospital work was higher in the organizational commitment of the employees of the National General Hospital than those of the Private General Hospitals.

A Study on 'Care Work' Directionality of Child Care Helper in Healthy Family Support Centers (건강가정지원센터 아이 돌봄 활동가의 '돌봄 노동' 방향성 연구)

  • Lee, Eun-Joo;Jun, Mi-Kyung
    • Journal of Families and Better Life
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    • v.32 no.2
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    • pp.27-40
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    • 2014
  • The purpose of this study is to examine the motive of participating in the care work, the overall cognition survey for the care work and the infant care practice areas required in the care work for the child care helpers who activate in the care work, and search for methods of specializing infant care and care experiences on the results. Results of study showed that firstly, middle- or the late middle-age women participated in the care worker recognized care work as productive labor to create economic value and that secondly, the child care helpers' recognition degree of self-development and job satisfaction through performance of care work was wholly high level and that there was will of participation in training for self-development but actual participation rate was low due to restrictions by general conditions. Thirdly, the infant care practice areas and their particular contents that the child care helpers recognized in the care work necessary were highly shown in the whole. The requested level of education for safety management, play guidance, humanity guidance for infant and child was high. Point to discuss is that occupation stability and occupation image must be raised through the public job-hunting system for the child care helpers. In addition, a tailor-made education support suitable for the child care helpers' career stage is needed. Education support by the performance of infant care practice area and the educational requirements must be provided to major rearers to ensure that they can function as behavioral and emotional supporters. Finally, a support system for continuous self-management.

Attitudes toward Work and Time Perspective and Their Relationship to Dogmatism in Korean Adolescent Vocational and Non-Vocational Trainees (한국 직업청소년(職業靑少年)과 일반청소년(一般靑少年)의 노동관(勞動觀), 미래관(未來觀) 및 독단주의(獨斷主義)와의 관계 연구)

  • Kim, Kyung Hee
    • Korean Journal of Child Studies
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    • v.5
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    • pp.81-105
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    • 1984
  • The intention of this study was: 1) to standardize the Korean version of the Dogmatism Scale, 2) to examine whether environmental structure affects value systems such as attitudes toward work, time perspective and the personality dimension of dogmatism in adolescent vocational and non-vocational trainees, 3) to examine relationships between those value systems and group differences in personality characteristics of vocational and non-vocational trainees, 4) to observe whether there are differences between high-dogmatism and low-dogmatism subjects with regard to attitudes toward work and future time perspective. The subjects for the study included 841 adolescent vocational (226) and nonvocational (615) from vocational training centers, schools and universities in Seoul. The instruments used in this study were 1) a questionnaire for attitudes toward work, 2) the Future Time Perspective (FTP) developed by Christiansen and 3) the Dogmatism Scale. The results of the present study indicated that behavior settings or environmental variables such as organization type affect the formation of attitudes and of dogmatism in adolescents. The results also showed that dogmatism relates to future time perspectives. This differs from Rokeach's theoretical statements. Dogmatism in this study was related to time perspective, the relationships were optimistic in emotional areas, long-term in direction and concrete in structure. The inconsistency between the results of the present study and Rokeach's suggests further study. A "Psycho-Environmental Model" for the formation of value systems based on the results of this and earlier research of the author were discussed.

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Understanding Job Burnout Experiences in Elementary School Nurses Taking the Responsibility of Large Classes (과대학급근무 초등보건교사의 직무소진경험)

  • Park, Sihyun;Kwon, Jinsook
    • Journal of Korean Public Health Nursing
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    • v.31 no.2
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    • pp.352-364
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    • 2017
  • Purpose: The aim of this study was to explain the burnout among health teachers in elementary schools with large class sizes, and to explore the nature and meaning of those experiences. Methods: This study used the four steps of Giorgi's descriptive phenomenology. Data were collected through in-depth interviews regarding the experiences of burnout of 9 participants, which were recorded, transcribed, and analyzed. Results: The participants' experiences of teaching large classes were categorized into 4 themes and 9 domains. The themes were "difficult and lethargic," "gradual deterioration conditions," "losing work-life balance," and "enduring for a short time and leaving." Conclusion: Burnout not only affected the teachers at work but also had a negative impact on the teachers' personal and family lives outside of school. This study found that the current teacher assignment criteria were the strongest factors influencing burnout, which contribute to physical exhaustion. Health teachers are assigned based on different criteria that do not consider the number of students. Another factor contributing to burnout among health teachers is a work environment conducive to with emotional exhaustion. Health teachers and content teachers are not sufficiently knowledgeable regarding the specifics of each other's work.

An Association between the Latent Profiles of the Difficulties Associated with School- to-Work Transitions and Mental Well-Being among University Students (대학생의 취업이행 과정의 어려움에 관한 잠재유형과 정신적 안녕감과의 관계)

  • Jeewon Chun
    • Human Ecology Research
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    • v.61 no.3
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    • pp.335-348
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    • 2023
  • The purpose of this study was to identify: (a) the latent profiles of the difficulties associated with the schoolto-work transition (decline in confidence, mood swings, family disagreements, the burdens of familial expectations, economic hardship, and a lack of support) made by university students, (b) predictors (gender, age, grade, university location, co-residence with parents on weekdays, monthly household income, and parental educational attainment) of these profiles, and (c) how the profiles were associated with mental wellbeing. The participants of this study were 311 senior or above students (164 males and 147 females) under the age of 29, who were unmarried and preparing for employment. The findings of this study were as follows. First, the latent profile analysis revealed three distinct profiles: the "low overall difficulties" type (25.4%), the "moderate overall difficulties" type (49.9%), and the "high overall difficulties" type (24.7%). Second, the factors that predicted each profile included gender, age, co-residence with parents on weekdays, monthly household income, and parental educational attainment. Third, the "low overall difficulties" type demonstrated the highest level of mental well-being (emotional, social, and psychological well-being). This study was significant for examining the latent profiles of the difficulties associated with the school-to-work transition made by university students preparing for employment, while also exploring their mental well-being. Based on the results of this study, practical implications, limitations, and suggestions for further study were discussed.