• 제목/요약/키워드: Emotional Reaction

검색결과 200건 처리시간 0.032초

운전 중 돌발 상황과 관련된 인지 처리 및 감정 반응의 피부전도수준 해석 (Analysis of Skin Conductance Level for Cognitional and Emotional Responses associated with Unexpected Situation during Driving)

  • 이수정;양재웅;김지혜;최미현;문경률;김한수;최진승;지두환;민병찬;탁계래;정순철
    • 대한인간공학회지
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    • 제29권6호
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    • pp.869-874
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    • 2010
  • The purpose of this study was to analyze the skin conductance level (SCL) induced by unexpected situation which reflected the emotional and cognitional responses during driving. The participants included 57 college graduates; 28 males aged $24.5{\pm}1.3$ with $2.3{\pm}1.5$ years of driving experiences and 29 females aged $23.6{\pm}2.6$ with $2.2{\pm}1.7$ years of driving experience. Reaction time of brake, averaged SCL, maximum SCL, and rising time to maximum amplitude were measured. They were analysed according to condition (crash, non-crash) and gender (male, female). The reaction time of brake was more faster and averaged SCL was greater during non-crash condition than during crash condition. There were no significant differences between male and female drivers in the reaction time of brake and averaged SCL whether or not it crash. There were no significant differences between crash and non-crash conditions in the maximum SCL and rising time to maximum amplitude, but there were significant differences between male and female in them. These results support the hypothesis that averaged SCL is more related to cognitional response and maximum SCL and rising time to maximum amplitude are more related to emotional responses.

온라인 상의 적대적 행동에 정보과부하가 미치는 영향 (Effects of Information Overload on Hostile Behaviors Online)

  • 진상형;이철;장영빈
    • 한국전자거래학회지
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    • 제24권2호
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    • pp.179-197
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    • 2019
  • 온라인 상에서의 사용자 행동에 대한 많은 연구가 있었지만 어떤 메커니즘에 의해 사용자들이 적대적인 행동을 하는지에 대해서는 밝혀진 바가 많지 않다. 이러한 점에서, 이 연구는 무엇이 사용자의 적대적인 행동을 야기하는지를 밝혀내고자 한다. 더 구체적으로는, 악성 댓글 같은 플레이밍(Flaming)과 지각된 위험, 익명성, 기대 감정 반응(Expected Emotional Reaction) 등의 인지와의 관계를 규명하고자 했다. 이러한 관계 여부를 확인하기 위해 설문조사가 이루어 졌고, 모든 변수들이 플레이밍과 유의한 관계가 있음을 확인했다. 또한 정보 과부하(Information Overload)가 지각된 위험과 플레이밍 사이에서 조절효과를 가진다는 것을 확인했다. 이러한 결과를 미루어 볼 때, 사용자들이 경험하는 정보 과부하를 줄이는 것은 온라인 커뮤니티를 건전하게 유지하는 방법일 것이라 할 수 있을 것이다.

레스토랑 종업원의 유머감각이 직무만족과 이직의도에 미치는 영향에 관한 연구 (Effects of Restaurant Employees' Sense of Humor on Job Satisfaction and Turnover Intention)

  • 진양호;여경옥;배세정
    • 한국조리학회지
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    • 제18권2호
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    • pp.19-33
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    • 2012
  • 본 연구는 외식기업의 효율적인 인적자원관리를 위한 기초자료를 제공하기 위해 외식산업에 종사하는 서울지역 레스토랑 종업원을 대상으로 유머감각이 직무만족과 이직의도에 미치는 영향에 대해 실증적으로 분석하였다. 유머감각은 메타메시지 감수성, 유머의 선호도, 정서의 표현성, 유머에 의한 대처 요인으로 도출되었다. 연구결과는 다음과 같다. 첫째, 유머감각 요인 중 유머에 대한 선호도, 유머에 의한 대처, 메타메시지 감수성 순으로 직무만족에 정(+)의 영향을 미치는 것으로 나타났으며 정서의 표현성은 영향을 미치지 않는 것으로 나타났다. 둘째, 유머에 대한 선호도, 정서의 표현성순으로 이직의도에 부(-)의 영향을 미치는 것으로 나타났으며 메타메시지 감수성, 유머에 의한 대처는 영향을 미치지 않는 것으로 나타났다. 따라서 유머감각이 직무만족과 이직의도에 유의한 영향을 미친다는 연구결과를 토대로 유머감각에 대한 중요성을 인식하고 종업원 선발시 유머감각에 대한 평가가 고려되어야 할 것이다.

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에스테틱샵의 서비스스케이프와 서비스 제공자의 미적노동이 고객행동의도에 미치는 영향과 감정반응의 매개효과 (The Influence of Service Scape and Service Provider's Esthetic Labor on Customer Behavioral Intentions and Mediations of Emotional Responses in Esthetic Shop)

  • 윤숙현;황해정
    • 융합정보논문지
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    • 제10권8호
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    • pp.250-258
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    • 2020
  • 본 연구를 통해 에스테틱 샵을 이용하는 고객들의 행동 의도에 긍정적인 영향을 미칠 수 있는 서비스 스케이프와 미적 노동, 감정반응, 고객 행동 의도 간 요소를 분석하고 그에 대한 인과관계를 도출하고자 한다. 최근 3개월 이내 울산 및 경남지역 에스테틱 샵 이용자 약 280명을 대상으로 설문 조사한 설문지 257부를 실증분석하였다. 표본 자료는 Statistical power analysis using 3.1 analysis를 이용하여 다중회귀 분석하였고 SPSS 21.0 및 AMOS 21.0으로 통계처리 하였다. 에스테틱 서비스의 서비스 스케이프, 미적 노동이 고객의 긍정적인 반응에 영향을 미치고, 긍정적 반응에 의한 고객만족도는 재방문에 긍정적인 영향 관계를 형성하여 매개 효과가 있다는 것을 확인하였다. 또한 에스테틱 서비스에 대한 만족과 지속적 이용 의도 선행요인들의 구조 관계를 밝힘으로써 실무적 시사점 도출에 긍정적 기여를 하였다. 향후 연구에서는 에스테틱 서비스 이용자의 특성을 고려한 대상자의 다양한 연령층과 지역 확대 연구가 요구되어진다.

암환자를 위한 호스피스 케어에 관한 탐색적 연구 (An Exploratory Study of Hospice Care to Patients with Advanced Cancer)

  • 박혜자
    • 대한간호
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    • 제28권3호
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    • pp.52-67
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    • 1989
  • True nursing care means total nursing care which includes physical, emotional and spiritual care. The modern nursing care has tendency to focus toward physical care and needs attention toward emotional and spiritual care. The total nursing care is mandatory for patients with terminal cancer and for this purpose, hospice care became emerged. Hospice case originated from the place or shelter for the travellers to Jerusalem in medieval stage. However, the meaning of modem hospice care became changed to total nursing care for dying patients. Modern hospice care has been developed in England, and spreaded to U.S.A. and Canada for the patients with terminal cancer. Nowaday, it became a part of nursing care and the concept of hospice care extended to the palliative care of the cancer patients. Recently, it was introduced to Korea and received attention as model of total nursing care. This study was attempted to assess the efficacy of hospice care. The purpose of this study was to prove a difference in terms of physical, emotional a d spiritual aspect between the group who received hospice care and who didn't receive hospice care. The subject for this study were 113 patients with advanced cancer who were hospitalized in the S different hospitals. 67 patients received hospice care in 4 different hospitals, and 46 patients didn't receive hospice care in another 4 different hospitals. The method of this study was the questionaire which was made through the descriptive study. The descriptive study was made by individual contact with 102 patients cf advanced cancer for 9 months period. The measurement tool for questionaire was made by author through the descriptive study, and included the personal religious orientation obtained from chung(originated R. Fleck) and 5 emotional stages before dying from Kubler Ross. The content ol questionaire consisted in 67 items which included 11 for general characteristics, 10 for related condition with cancer, 13 for wishes far physical therapy, 13 for emotional reactions and 20 for personal religious orientation. Data for this study was collected from Aug. 25 to Oct. 6 by author and 4 other nurse's who received education and training by author for the collection of data. The collected data were ana lysed using descriptive statistics, $X^2-test$, t-test and pearson correlation coefficient. Results of the study were as follows: "H.C Group" means the group of patient with cancer who received hospice care. "Non H.C Group" means the group of patient with cancer who did not receive hospice care. 1. There is a difference between H.C Group and Non H.C Group in term of the number of physical symptoms, subjective degree of pain sensation and pain control, subjective beliefs in physical cure, emotional reaction, help of present emotional and spiritual care from other personal, needs of emotional and spiritual care in future, selection of treatment method by patients and personal religious orientation. 2. The comparison of H.C Group and Non H.C Group 1) There is no difference in wishes for physical therapy between two groups(p=.522). Among Non H.C Group, a group, who didn't receive traditional therapy and herb medicine was higher than a group who received these in degree of belief that the traditional therapy and herb medicine can cure their disease, and this result was higher in comparison to H.C Group(p=.025, p=.050). 2) Non H.C Group was higher than H.C Group in degree of emotional reaction(p=.050). H.C Group was higher than Non H.C Group in denial and acceptant stage among 5 different emotional stages before dying described by Kubler Ross, especially among the patient who had disease more than 13 months(p=.0069, p=.0198). 3) Non H.C Group was higher than H. C Group in demanding more emotional and spiritual care to doctor, nurse, family and pastor(p=. 010). 4) Non H.C Group was higher than H.C Group in demanding more emotional and spiritual care to each individual of doctor, nurse and family (p=.0110, p=.0029, P=. 0053). 5) H.C Group was higher th2.n Non H.C Group in degree of intrinsic behavior orientation and intrinsic belief orientation of personal religious orientation(p=.034, p=.026). 6) In H.C Group and Non H.C Group, the degree of emotional demanding of christians was significantly higher than non christians to doctor, nurse, family and pastor(p=. 000, p=.035). 7) In H.C Group there were significant positive correlations as following; (1) Between the degree of emotional demandings to doctor, nurse, family & pastor and: the degree of intrinsic behavior orientation in personal religious orientation(r=. 5512, p=.000). (2) Between the degree of emotional demandings to doctor, nurse. family & pastor and the degree of intrinsic belief orientation in personal religious orientation(r=.4795, p=.000). (3) Between the degree of intrinsic behavior orientation and the degree of intrinsic: belief orientation in personal religious orientation(r=.8986, p=.000). (4) Between the degree of extrinsic religious orientation and the degree of consensus religious orientation in personal religious orientation (r=. 2640, p=.015). In H.C. Group there were significant negative correlations as following; (1) Between the degree of intrinsic behavior orientation and extrinsic religious orientation in personal religious orientation (r=-.4218, p=.000). (2) Between the degree or intrinsic behavior orientation and consensus religious orientation in personal religious orientation(r=-. 4597, p=.000). (3) Between the degree of intrinsic belief orientations and the degree of extrinsic religious orientation in personal religious orientation(r=-.4388, p=.000). (4) Between the degree of intrinsic belief orientation and the degree of consensus religious orientation in personal religious orientation(r=-. 5424, p=.000). 8) In Non H.C Group there were significant positive correlation as following; (1) Between the degree of emotional demandings to doctor, nurse, family & pastor and the degree of intrinsic behavior orientation in personal religious orientation(r= .3566, p=.007). (2) Between the degree of emotional demandings to doctor, nurse, family & pastor and the degree of intrinsic belief orientation in personal religious orientation(r=.3430, p=.010). (3) Between the degree of intrinsic behavior orientation and the degree of intrinsic belief orientation in personal religious orientation(r=.9723, p=.000). In Non H.C Group there were significant negative correlation as following; (1) Between the degree of emotional demandings to doctor, nurse, family & pastor and the degree of extrinsic religious orientation in personal religious orientation(r= -.2862, p=.027). (2) Between the degree of intrinsic behavior orientation and the degree of extrinsic religious orientation in personal religious orientation(r=-. 5083, p=.000). (3) Between the degree of intrinsic belief orientation and the degree of extrinsic religious orientation in personal religious orientation(r=-. 5013, p=.000). In conclusion above datas suggest that hospice care provide effective total nursing care for the patients with terminal cancer, and hospice care is mandatory in all medical institutions.

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각성 수준에 따른 3-back 과제 수행 능력의 차이 (Difference of 3-back task performance ability due to levels of arousal)

  • 이수정;민윤기;김보성;최미현;양재웅;최진승;전재훈;탁계래;민병찬;정순철
    • 감성과학
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    • 제12권4호
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    • pp.373-380
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    • 2009
  • 본 연구에서는 세 단계의 각성 수준이 3-back 과제 수행능력에 어떠한 영향을 미치는지 관찰하고자 하였다. 10명의 남자(평균 $25.7{\pm}1.5$세) 대학생과 10명의 여자(평균 $24.5{\pm}1.8$세) 대학생이 본 실험에 참여하였다. 집단검사를 통해 추출된 사진을 이용하여 세 단계의 각성 수준 즉, 긴장, 중립, 이완감성을 유발하였다. 모든 피험자는 각 각성 수준에 대해 한 번씩, 총 3번의 실험에 참여하였다. 안정1(2분), 각성유발사진제시1(2분), 3-back 과 제1(2분), 각성유발사진제시2(2분), 3-back 과제2(2분), 안정2(2분)의 6단계로 실험이 진행되었고, 전 단계에서 피부전도수준(skin conductance level: SCL)도 함께 측정하였다. 3-back 과제의 정답률은 중립 조건일 때 가장컸고, 이완, 긴장 조건 순서였다. 반응시간은 세 조건 간의 차이가 나타나지 않았다. 모든 구간에서 측정된 피부전도수준은 긴장 조건일 때 가장 컸고, 중립, 이완 순서로 나타남으로써, 사용된 각성유발사진이 적절한 각성수준을 유발하였음을 확인하였다. 본 연구결과로부터 인지 처리와 무관하게 유발된 긴장도의 증가나 감소는 과제 수행능력을 감소시킬 수 있다는 사실을 유추할 수 있다.

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Getting Emotional about Quality: Questioning and Elaborating the Satisfaction Concept

  • Lilja, John;Wiklund, Hakan
    • International Journal of Quality Innovation
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    • 제6권3호
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    • pp.38-55
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    • 2005
  • Consumption has generally become more fragmented, hedonic and individual specific, satisfying not only functional but also emotional needs. In parallel, customer satisfaction is now thought to be both a cognitive and affective response, and the closely related concept of job satisfaction is commonly seen as an emotional reaction. The reasoning within quality management does, however, still lean heavily toward cognitive judgements (i.e. performance ratings), the emotional component clearly being under explored. Further, performance variables have shown not to be significant in predicting satisfaction for certain 'experience products', the effect fully mediated by emotions. As a consequence a cognitive judgement based quality concept has lost its ability to predict satisfaction, which clearly contradicts with the modem quality definition, stressing quality as the ability to satisfy the customer. Emotions have however entered the quality discourse and it has been proposed that having customers that are merely feeling satisfied will not suffice. Instead, there has been a plethora of executive exhortations in the trade press calling on business to 'delight the customer'. Strategies for doing so have however usually been imprecise and unclear, and the different drivers of delight and satisfaction are not well explored. This paper aims to complement the previous cognitive dominance by exploring the multiple emotional responses involved in customer satisfaction. A conclusion being that we currently are measuring something, in terms of satisfied, that is more or less independent of what we aim for, in terms of delight. It is also most likely that - depending on the situation, product, and person - other positive and negative emotions are more important outcomes of purchase and usage than merely satisfaction. It is questioned whether a single, summary response such as satisfaction is feasible or even desirable.

아버지와 어머니의 부모 효능감, 양육지식 및 민감성의 비교 연구 - 영아기 자녀를 둔 부모를 대상으로 - (A Comparative Study between fathers and mothers on the Parenting Efficacy, Knowledge of Infant-care and Sensitivity)

  • 이영환;오미연
    • 한국가정과학회지
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    • 제9권3호
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    • pp.47-62
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    • 2006
  • The purpose of this study is comparing parenting efficacy, knowledge of infant-care and sensitivity, The subjects of this study were 100 parents having 12-24 monthes old child in the city of Jeonju, Korea. Parenting efficacy was developed by Shin, Suk-Jae(1997) and consisting of 16 questions. The knowledge of infant-care was assessed using Knowledge of Child Development Inventory(KCDI) by Yoon Hyung Ju, which was modified by pedology Professor and 3 graduate school students in master's or doctorate courses. In addition, by using a tool made by Gwon, Mi-Gyeong(1998) centering on the literatures on infant cue in Barnard's NCAST program, the parents' sensitivity of infant cue is investigated. The statistical analysis of the collected data is done with SPSS 10.0, and frequency, percentage, average, standard deviation, t/F test and Pearson's correlation are also used. The results of this study were as following: First, mother's parenting efficacy was higher than father's. There were significant differences in parenting efficacy by eudcational level of mothers. Second, knowledge of infant-care was higher in mothers than fathers. Areas that mothers have knowledge of infant-care in the order of the lowest areas are emotional development, sociality development, physical development and cognitive development. Third, mothers reaction to infant cue is more sensitive and positive than father's. Fourth, There were positive correlations with father's parenting efficacy and knowledge of infant-care on emotional development, and paternal parenting uneasiness has negative correlations with his sociality development and emotional development.Meanwhile, There were positive correlations with mother's parenting efficacy and knowledge of infant-care on emotional development. Maternal parenting efficacy has negative correlations with her knowledge of infant-care on emotional development.

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간호대학생의 임상실습중 언어폭력경험과 임상실습 스트레스와의 관계연구 (A Study on the Relationship between Experience of Verbal Abuse and Clinical Practice Stress during Clinical Practicum of Nursing Students)

  • 양승애
    • 사물인터넷융복합논문지
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    • 제7권2호
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    • pp.31-40
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    • 2021
  • 본 연구는 간호대학생의 임상실습중 경험하는 언어폭력, 감정반응, 간호전문직관, 임상실습 스트레스 정도를 파악하고 임상실습 스트레스에 영향을 미치는 요인들을 확인하기 위하여 시도되었다. 연구 대상은 4년제 간호대학 4학년에 재학중인 간호대학생 106명이였으며 측정 도구는 언어폭력, 감정반응, 간호전문직관, 임상실습스트레스에 관한 문항으로 구성되었다. 언어폭력, 감정반응, 간호전문직관, 임상실습스트레스 정도는 기술통계로 분석하였고 언어폭력, 감정반응, 간호전문직관, 임상실습스트레스간의 상관관계는 Pearson correlation coefficients, 임상실습스트레스에 영향을 미치는 요인은 다중 선형 회귀분석(Multiple linear regression)을 적용하였다. 임상실습스트레스는 언어폭력, 감정반응과 유의한 정적상관성이 있는 것으로 나타났다(r=.683, r=.573). 유의미한 영향요인으로 언어폭력(𝛽=.487), 감정반응(𝛽=.240)순으로 임상실습스트레스의 49%를 설명하였다. 본 연구의 결과를 토대로 간호대학생들이 임상실습중 언어폭력에 대처하고 임상실습스트레스를 관리하기 위한 전략개발에 기초자료를 제공하고자 한다.

반려견 정서상태에 따른 객관적 진단 도구의 신뢰도와 타당도 연구 (Reliability and Validity of Objective Diagnosis Tools According to the Emotional State of Companion Canine)

  • 최인학;박영인;정태호
    • 한국환경과학회지
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    • 제33권4호
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    • pp.279-282
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    • 2024
  • This study aimed to verify the results of emotional analysis with respect to canine behavior as reported in the existing animal behavior field based on the dog vestibular emotional reflex (VER) principle, and to evaluate humans and animals based on empathy gained through true communication rather than human-centered interpretation. A total of 200 canines were divided into non-daily and daily situation groups (n=100 each). To assess the psychological and emotional state of each group, these changes were applied to the principle of VER, and six measurement values were selected: positive emotion (balance and energy), negative emotion (tension/anxiety and stress), and body condition (inhibition and neuroticism). The results showed a statistically significant difference (p<0.05) in positive emotions, negative emotions, and body conditions between the two groups. In addition, balance, energy, tension/anxiety, inhibition, and neuroticism were higher in the non-daily situation group than in the daily situation group, with an exception for stress. Compared with the canine daily situation groups, canine in the non-daily situation groups instinctively observed their surroundings to cope with possible threats, had decreased concentration, and elevated vitals due to high-intensity anxiety. This can be perceived as a state of immediate reaction to possible situations/threats. In conclusion, it was confirmed through Vibra Image technology that canine instability mainly affects three factors: positive emotion, negative emotion, and physical condition.