• Title/Summary/Keyword: Delphi survey method

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Development of Key Performance Indicators to Implement Balanced Scorecard to Small and Medium Size Dental Clinic (중소 규모의 치과의원에 균형성과표를 적용하기 위한 핵심성과지표 개발)

  • Kim, Sangsuk;Kim, Myeng Ki;Choi, Hyungkil
    • Korea Journal of Hospital Management
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    • v.22 no.1
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    • pp.40-50
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    • 2017
  • The purpose of this study is to develop the KPIs(Key Performance Indices) needed to improve management and strategy in the dental clinic based on the four perspectives of BSC(Balanced Scorecard). The questionnaire was conducted on 52 dentists approved by Dental Managment Research Committee in Seoul National University as a panel. Using the Delphi technique, the top five KPIs for each point of perspective in BSC were extracted from KPI pools. In the third survey, the top five KPIs of all points were compared with each other through AHP(Analytic Hierarchy Process) method, and priority and overall importance rankings were calculated. The biggest difference in the three level AHP results was the customer perspective took priority to others. In the second survey, the financial perspective, which was number one, was pushed back. The overall significance of KPIs was in the order of customer, internal process, finance, learning and growth perspective, with the exception of medical profits (5th of 20) and new patient growth (10th of 20). We were able to overcome the limitations of the Delphi Technique with the AHP method. In general, the financial perspective in BSC is known to be the most important, but we conclude that the customer perspective is more important through the pairwise comparison survey. In the current dental service market, which is a long-term recession, excessive competition, customer satisfaction and customer relationship management seem to be the first goal to pursue in dental clinic.

Analysis of Promising Country for Seawater Desalination Plant Using Delphi Method (Delphi 기법을 이용한 해수담수화 플랜트 유망 국가 분석)

  • Yang, Jeong-Seok;Kim, Il-Hwan
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.33 no.6
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    • pp.2351-2357
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    • 2013
  • An index was developed for analyzing the promising countries for seawater desalination plant and related data sets were collected and analyzed. Each indicators was standardized by scale readjustment method and Delphi method was used to calculate the weights for indicators from questionnaire survey by experts in seawater desalination plant field. Twenty three indicators were selected and they were classified into three groups, economic, social, and environmental indicator groups. Eleven countries (Saudi Arabia, UAE, Kuwait, Iran, Qatar, China, Singapore, India, Algeria, Turkey, United States) were selected considering present data availability and index for each country was calculated. The results show United States and China took the first (0.537) and second (0.490) place for the most promising country for seawater desalination plant. However it will not be easy to play a significant role in the markets because of present seawater desalination technology level and national policy, etc. Saudi Arabia took the third (0.329) place and other countries which has more than 0.2 index value can be considered as a promising countries for seawater desalination plant. We can establish a strategy to export our seawater desalination technology and plant using the result of this study. The developed index can be applied to other countries, which were not included in this study, when their data is available.

Development of a High School Level Physics Curriculum for the Gifted in Science (델파이 조사 방법을 이용한 물리 영재교육과정 구성)

  • Kim, Young-Min;Lee, Sung-Yi;Jeong, Seong-Oh
    • Journal of Gifted/Talented Education
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    • v.12 no.4
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    • pp.46-71
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    • 2002
  • The purpose of this study was to develope a high school level physics curriculum for the gifted in science. The research method for this study was Delphi Survey, which is appropriate for social agreement of experts in a certain area. For the Delphi survey, 11 experts of gifted education in physics field, who consist of 4 physics professors, 3 physics education professors, and 2 science high school teachers, and 2 experts in other institutes, were sampled intendedly. In first survey, free description questions about objectives, contents, teaching methods, and achievement test methods were asked, and their answers were analyzed by frequency. And then, frequent answers were adopted and elaborated. In second survey, they were asked to write numbers according to priority(degree of agreement) for the adopted and elaborated answers in each area. Finally, by analyzing the results of second survey, the physics curriculum for the gifted was developed.

A Study on the Policies to improve the Escalating Regulations of Construction Price - With a Focus on Results of a Delphi Survey - (물가 변동에 따른 건설공사비 조정 제도의 개선 방안 - 델파이(Delphi) 설문 조사 결과를 중심으로 -)

  • Choi Min-Soo
    • Korean Journal of Construction Engineering and Management
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    • v.5 no.6 s.22
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    • pp.203-211
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    • 2004
  • This study is the results to survey on the problems and improvable Policies for current escalation system in construction contracts, through a Delphi survey to experts. From the survey results, it is desirable to decide the fluctuation rate of construction cost, which is the requirement of escalation clause, on the basis of inflation rate or construction cost index. The desirable price fluctuation rate is proposed as a $3\%$ level. However, it is difficult for construction companies to cope with the sudden increase of material price in advance, arising from short-term shock factors such as exchange rate and international raw material's price. Accordingly escalation system for specified materials, as an exceptional mode, should be introduced. As a method to calculate the fluctuation rate, ARCA(adjustment rate for the categories of articles) is more desirable than ARI(adjustment rate for an index), because the ARCA can be more reflected the characteristics of each construction work.To rationalize the ARI method, it is needed to announce the wage index, material index and machinery expense index via detailed classification by construction types. Also, it is desirable to prescribe the bidding date as a starting date of the price change, rather than contact signing date. considering the price change can happen since the biddiilg stage.

Search for Strategies of Practical Engineering Education Using Delphi Method (실천공학교육의 전략 탐색을 위한 델파이조사)

  • Kim, Bong-Whan;Kim, Jeong-Il;Ha, Jun-Hong;Oh, Chang-Heon
    • The Journal of Korean Institute for Practical Engineering Education
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    • v.2 no.2
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    • pp.1-9
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    • 2010
  • This research was conducted as a part of a research project entitled 'A Fact-finding Survey and Improvement Method for Practical Engineer'. The aim of this research is to explore the educational development strategy for KUT, which is the Korea's leading university of practical engineering, by setting the relevant educational goal for training practical engineer and evaluating the core competencies of practical engineer as well as professors. The research is categorized as follow: the direction to be differentiated from other universities, the core competencies of practical engineer, the core curriculum for the training of practical engineer, professors's competencies for training of practical engineer, developing strategy for establishing the identity of KUT. Delphi technique was applied for survey and selected 32 panels including directors of Korean Institute for Practical Engineering Education, KUT professors and outside experts were involved in that survey. Delphi survey was conducted for three times. In the first survey, suggestions on five categories from an open questionnaire were summarized into 73 questions. 2nd and 3rd questionnaires were developed using the summarized questions, distributed and collected by email, thereafter, the suitability and necessity of each item were rated in five-point Likert scale, calculated and analyzed the results.

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A Study on Introducing Autonomous Public Transportation On-demand Service in Real Time Using Delphi Method (델파이 기법을 활용한 실시간 수요대응 자율주행 대중교통서비스 도입 방안 연구)

  • Joung, Junyoung;Shim, Sangwoo;Kim, Minseok
    • The Journal of The Korea Institute of Intelligent Transport Systems
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    • v.21 no.5
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    • pp.183-196
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    • 2022
  • Public transportation accessibility has been evaluated through minimum level of service for public transportation. However it is evaluated based operators rather than users. This study analyzed the users' accessibility(first-mile, last-mile) to public transportation using altteul transport card data. As a result of user's accessibility of public transportation, rural areas was lower than that in the urban areas. This study calssified type 1 and 2 based average approach time, and average approach time of Type 1 and 2 were more than average approach time of total area. We propsed an efficient introduction of autonomous public transportation on-demand service using delphi survey. As a result of delphi survey, experts agreed on 9 items regarding function, service item, route operation, approach distance, route mileage, punctuality.

Development of Korean Green Business/IT Strategies Using Delphi Technique (델파이 방법을 이용한 한국의 그린 비즈니스/IT 추진전략 수립)

  • Choi, Ju-Choel;Choi, Il-Young;Kim, Jae-Kyeong
    • Korean Management Science Review
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    • v.26 no.2
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    • pp.91-112
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    • 2009
  • Recently, the green business/IT-related issues such as $CO_2$ emission and energy consumption have become spread out rapidly through the world. EU, the United States, Japan and other developed countries are using IT-related environmental regulations as trade barriers. Korea which has high rate of IT exports needs to establish systematic strategies to respond to these environmental regulations. However, it is not easy to find the related research about making green business/IT strategies. This research aims to deduce the green business/IT strategy framework and the suitable green business/IT strategies for the Korean situation. The green business/IT strategy framework is constructed from the analysis of preceding researches and those of the green business/IT strategies of Japan, the United States, and EU. The Korean green business/IT strategies are deduced from survey of experts using Delphi method. We expect that the results contribute to establish the systematic policy and action plan to reduce $CO_2$ emission and energy consumption of IT industry.

Development of Questionnaires for Pathogenesis Analysis of Bojungikgitang Symptom( II ) (보중익기탕증(補中益氣湯證)의 병인론적(病因論的) 분석을 위한 설문문항(說問問項) 개발(開發)( II ))

  • Yoon, Tae-Deug;Park, Young-Jae;Lee, Sang-Chul;Park, Young-Bae;Oh, Hwan-Sup
    • The Journal of the Society of Korean Medicine Diagnostics
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    • v.11 no.2
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    • pp.45-58
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    • 2007
  • Background and purpose: We previously developed questionnaire of Bojungikgitang systom on the Delphi method through the pathogenesis analysis. But developed a questionnaire was not verified in the clinical. So, to ensure objectivity, quantification and validity, verification is needed for questionnaire items before applying a clinical. On this study, we looked at whether questionnaire items had been validity in the clinical. Methods: Surveys conducted about 191 patients at 12 oriental medicine hospitals. Among them, patients with Bojungikgitang systom(group I) were 95, and patients with no Bojungikgitang systom(group II) were 96. We calculated that the sum of each item in the survey and then the sum was reviewed statistically significant difference through Independent samples T test between group I and II. Results: Between group I and II, the total sum survey of the percent difference is meaningful (P<0.05). Conclusions: Reliability analysis of the Bojungikgitang systom survey research is needed in the future. Also I think that research should proceed about a lot of people.

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Research to define facility type, project consideration and restriction when conceiving civil-military sharing facilities, by applying the Delphi technique (델파이기법을 활용한 민군간 공용 시설유형 및 고려요소 판단 연구)

  • Gong, Keum Rok;Kang, Han-Seung;Ahn, Jin-Ho;Park, Young Jun
    • Journal of the Architectural Institute of Korea Structure & Construction
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    • v.34 no.2
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    • pp.57-66
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    • 2018
  • When developing projects to build facilities to be shared by both military bases and surrounding communities, strategies are needed to achieve two objectives: 1) minimize missteps and opposition from local communities in the process of developing and implementing such projects, and 2) promote cost-benefit optimization and user-satisfaction. With aim of promoting co-operation and co-existence between military bases and adjust communities, this research proposes esthetical factors to be considered in conceiving civil-military sharing facilities. It seeks experts' opinions on the development of civil-military sharing facilities, and examines critical factors (economic feasibility, security, and satisfaction, etc.) for project development as well as building types suitable for shared-use between military bases and local residents. It then establishes a method to prioritize facility-type and narrow down design factors (considerations and restrictions) in project development by applying quantitative analysis. The methodological approach of the research employs the Delphi survey method to quantitatively analyze qualitative information drawn from experts' opinions. At the first round of the survey, facility types, items for consideration and restrictions are drawn, and then at the second round of the survey, criticality of each item is analyzed. Finally, it reaches a conclusion on suitability of facility types for civil-military sharing facilities, and selects project considerations and restrictions when developing this kind of project.

Study on Priorities of South-North Korea Traditional Medicine Cooperation Project (남북 전통의학 협력 사업 우선순위 선정 연구)

  • Dongsu Kim;Jong-hyun Kim;Sujeong Im;Eunhee Yi;Eunji Ahn;Ohmin Kwon
    • The Journal of Korean Medicine
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    • v.44 no.1
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    • pp.76-87
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    • 2023
  • Objectives: The purpose of this study is to draw priorities for candidate projects so that future inter-Korean traditional medicine cooperation can be promoted efficiently and effectively. Methods: This study used the Delphi-AHP method to derive priorities for the inter-Korean traditional medicine cooperation project. First, 33 candidate projects were selected through a data survey. In addition, the priority importance score was calculated through a 2-round mini-Delphi survey of 20 experts. The importance of 33 candidate projects was calculated by three evaluation criteria, and the weights for these three evaluation criteria were derived through the AHP method. Results: As for the weight by item, 'feasibility' was the highest with 0.6749 points, followed by 'social ripple effect' (0.1811) and 'instrumentality' (0.1439). As a result of calculating the importance score by reflecting the weight of the evaluation criteria for each project, the South's sole project, "Understanding the Status of North Korea's Korean Medicine," was the top priority, followed by the "Establishment of Strategy for Inter-Korean Traditional Medicine and Cooperation." Conclusions: As a result of this study, experts now believe that it is important to prioritize the highly feasible South Korean independent project in the field of traditional medicine between the two Koreas. This will serve as the basis for promoting cooperative projects in the event of future changes in the inter-Korean situation.