• 한국실내디자인학회논문집
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• 제38호
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• pp.173-181
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• 2003

This study was intended to investigate the satisfaction degree of users with ward design, and on the basis of this, to suggest the design guidelines of user-oriented general hospital ward. A general hospital in Busan was case-studied. Subjects were 49 patients, 50 families, 50 nurses in this hospital. The results were as follows; The satisfaction degree of users with the psychological factors of ward design was relatively low, while the user satisfaction degree with the functional aspects was relatively high. As for the difference among users, the satisfaction degree of patients and their families with the functional aspects of ward design was higher than that of nurses, and there were no many cases to show the difference among users' satisfaction degree with the psychological factors.

• Journal of Information Technology Applications and Management
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• 제11권3호
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• pp.117-135
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• 2004

The purpose of this research is to examination whether End-User Computing relative factors are ap-plied in Computer Assisted Reporting. Computer Assisted Reporting is closely related to End-User Computing, because IT and IS be used by reporting for data gathering and analysis. For the purpose, we've produced a survey, and then studied the effects of the use of Computer Assisted Reporting tools on the report's satisfaction and job performance. As a result, The degree of use of Computer Assisted Reporting significantly affects the degree of satisfaction and job performance. for this reason, this research can give an insight for the extension of End-User Computing relative research.

• 농촌지도와개발
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• 제11권1호
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• pp.125-137
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• 2004

The objectives of this investigation were 1) to measure the level of customers satisfaction in agricultural E-Commerce, 2) to identify the variables affecting customer satisfaction, and 3) to suggest ways to improve the level of user satisfaction in agricultural E-Commerce. The major findings of the research can be summarized as follows: 1) The result of ANOVA showed that there is no significant difference in the degree of customer satisfaction among groups of demographic characteristics such as gender. age, marriage, job, the level of education and the level of income. 2) The results of multiple regression analysis showed that four variables had significant effects on the degree of customer satisfaction: internet environment, product information, security, and price. Moreover, the six variables included in this study explained 61.5% of the degree of customer satisfaction.

• Journal of Information Technology Applications and Management
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• 제19권4호
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• pp.213-225
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• 2012

The identified research result can be outlined more specifically as follows: first, informativeness of SNS was giving positive impact to some degree on the user satisfaction; second, connectivity of SNS was giving very positive impact on the user satisfaction; third, accessibility was giving very positive impact on the user satisfaction; forth, usability of SNS was giving very positive impact on the user satisfaction; fifth, amusement of SNS was giving very positive impact on the user satisfaction; the satisfaction level of SNS users gave positive impact on the further intention of SNS users. It was identified, however, that interactiveness of SNS was the factor that did not give much impact on the user satisfaction. This result comes from the analysis that SNS is convenient to actively explore and get further information that users wish to find, while they are insufficient in function to provide the information other users require or exchange information among users through the SNS.

• 통상정보연구
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• 제10권4호
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• pp.3-21
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• 2008

This study analyzed the effect of degree of using online trade process services provided by e-Trade companies on the degree of user satisfaction and the online export performance in Korean small and medium-sized exporting firms(SMEs). According to the empirical survey results based on 130 sample firms, there were positive relationship among the frequency of using e-Trade companies' services, the degree of user satisfaction and the online export performance. Furthermore, the results of the moderated regression analysis showed that there were significant moderation effect of the organizational characteristics on the relationships between the degree of user satisfaction and the SMEs' online export performances. This study provides several useful implications to Korean SMEs, e-Trade companies and government policy makers.

• 지역사회간호학회지
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• 제14권3호
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• pp.397-406
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• 2003

The purpose of this study is to provide the basic data in order to improve the quality of charged recuperation facilities which are specialized in the old. after finding out the satisfaction degree for the services which are provided in the current charged recuperation facilities specialized in the old and surveying the services which are demanded by users. As for the research method. the subjects were 88 family members of the users in the five charged recuperation facilities, which are specialized in the old and located in Seoul and Incheon. The survey research was executed from 27th July to 15th September, 2002. Then the collected data were analyzed by using the SPSS 10.0 for windows program. The research results are as follows. Firstly, in the satisfaction degree of the user's family about the daily service showed the highest satisfaction degree for the kind service of the staff to the users. In the satisfaction degree about the specialized service of the user's family, the satisfaction degree was high in bedsore prevention, periodical health care, proper medical treatment, family counsel, and adequate disease management. In the satisfaction degree about the facility and environmental service, the satisfaction degree about the surrounding environment of the facility or safety facility, and the comfort condition was high. In the satisfaction degree about the services related to the local society, it was high in the hospital and medical-related field. Secondly, in the demanded services, the demanding degree for worship, mental and spiritual nursing, hospice, funeral service, family meeting, and support for the special vehicle were not so high, but it was shown that they were generally demanded. Thirdly, it was shown that the provided services had an overall high satisfaction degree. In the service satisfaction degree according to the general characteristics of the user's family, it was recognized that there was a significant difference between the distinction of sex and local society related services. Also, there was a significant difference in the satisfaction degree between age and specialized service. Through the above research results, detailed rehabilitation programs such as linguistic treatment and working treatment should be more and more compensated in order to supplement the insufficient points of the services provided by the charged recuperation facility specialized in the old. Additionally, the correlation with the local society such as education and training for specialized human labor, close cooperation among the facilities, and positive participation in local society events are thought to be reinforced.

• 한국지역사회생활과학회지
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• 제15권3호
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• pp.3-14
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• 2004

This study examined how product characteristics and system characteristics have affected user's economic, psychological and operating satisfaction and intention of repurchase in Internet shopping malls. The results of the study were as follows: First, it showed that product characteristics and user satisfaction have significant differences; the ability to recognize economic and psychological user satisfaction differs according to the characteristics of the product. It also showed that the degree of psychological and operating user satisfaction varies according to the convenience of order and payment as well as the convenience of the system and customer service. Second, it was found that economic, psychological and operational user satisfaction had an effect on customer's intention to repurchase. This study, focusing on particular variants of on-line shopping, found that characteristics of product and system had a great impact on user satisfaction and intention to repurchase. For the firms who run internet shopping malls, therefore more attention should be directed to the convenience of products and system problems in their services since it is so easy for customers to move to another shopping site with a simple click. The result of such an investigation may lead customers to repurchase by increasing their satisfaction with the shopping services.

• Asia pacific journal of information systems
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• 제10권3호
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• pp.181-197
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• 2000

The purpose of this study is to confirm whether the fit between the task and the information characteristics makes any effects on the user satisfaction. The task is defined as two sub-constructs representing the degree of exception and analyzability. The information characteristics is divided into the degree of aggregation, scope and timeliness of information. User satisfaction was used as a surrogate measure of the performance of information systems. The computer self-efficacy was used to control any confounding effects. Field research method using questionnaires was employed to empirically investigate the relationship among the variables. Findings of the study are summarized as follows: the fit between the task and the aggregation of information and between the task and the scope of information turned out to have significant effects on information system performance. The implication of such results is that under highly exceptional or less analyzable task environment, less-aggregated or broad information is more appropriate.

• 복식문화연구
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• 제30권5호
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• pp.766-778
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• 2022

Image-oriented information is becoming increasingly important on social networking services (SNS); the background of this trend is the popularity of selfies. Currently, camera applications using augmented reality (AR) and artificial intelligence (AI) technologies are gaining traction. An AR camera app is a smartphone application that converts selfies into various interesting forms using filters. In this study, we investigated the change of keywords according to the time flow of selfies in Goolgle News articles through semantic network analysis. Additionally, we examined the effects of using an AR camera app on appearance satisfaction and self-esteem when taking a selfie. Semantic network analysis revealed that in 2013, postings of specific people were the most prominent selfie-related keywords. In 2019, keywords appeared regarding the launch of a new smartphone with a rear-facing camera for selfies; in 2020, keywords related to communication through selfies appeared. As a result of examining the effect of the degree of use of the AR camera app on appearance satisfaction, it was found that the higher the degree of use, the higher the user's interest in appearance. As a result of examining the effect of the degree of use of the AR camera app on self-esteem, it was found that the higher the degree of use, the higher the user's negative self-esteem.

• 한국콘텐츠학회논문지
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• 제13권5호
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• pp.408-419
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• 2013

전자책단말기 유형은 크게 전용단말기와 범용단말기로 구분된다. 전자책단말기 시장의 경쟁이 격화되고 있지만 전용단말기와 범용단말기가 건전한 경쟁을 하면서 시장에 공존하는 것이 소비자와 기업에게 바람직한 상황이 될 수 있다. 이를 위하여 단말기유형별로 차별화된 전략으로 경쟁력을 확보하고 독자적인 시장을 만들어가는 것이 필요하다. 본 연구에서는 전자책단말기의 하드웨어품질과 소프트웨어품질을 독립변수로, 사용자만족도를 종속변수로, 단말기유형을 조절변수로 설정하여, 사용자만족도에 영향을 미치는 변수들의 영향력 정도가 단말기유형에 따라 어떻게 달라지는지 살펴보았다. 연구결과로서, 첫째 전자책단말기의 하드웨어품질과 소프트웨어품질은 모두 사용자 만족도에 통계적으로 유의한 영향을 미쳤다. 둘째, 전자책단말기의 하드웨어품질이 사용자만족도에 주는 영향력은 단말기유형에 따라 차이가 없지만, 소프트웨어품질이 사용자만족도에 주는 영향력은 단말기유형에 따라 유의한 차이가 있었다. 이러한 결과를 바탕으로, 전용단말기 제공업체는 범용단말기와 차별화된 제품을 내놓기 위하여 전자책뷰어의 품질을 높일 수 있는 전략을 수립할 필요가 있다.