• 한국융합학회논문지
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• 제12권10호
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• pp.235-248
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• 2021

본 연구는 스마트폰을 통해 의사소통하는 사용자들이 느끼는 외로움에 미치는 선행변수를 도출하기 위해 수행되었다. 특히, 관계적 특성, 사회적 특성, 의사소통 특성 등을 반영하여 3가지 특성이 외로움에 미치는 영향을 실증적으로 분석했다. 분석 결과는 다음과 같다. 첫째, 갈등 해결 능력을 대인 간 갈등과 외로움에 유의한 영향을 미치는 것으로 나타났다. 둘째, 사회적 스트레스는 대인 간 갈등, 의사소통 피로감, 외로움 등에 유의한 영향을 미치는 것으로 나타났다. 셋째, 의사소통 부족은 갈등 해결 능력과 외로움에 유의한 영향을 미치는 것으로 나타났다. 마지막으로, 의사소통 피로감은 외로움에 유의한 영향을 미치는 것으로 나타났다. 이러한 결과는 개인이 느끼는 외로움을 감소시키기 위해서 자신과 타인 간의 관계 속에서 발생할 수 있는 갈등을 현명하게 해결할 수 있는 능력을 지속해서 향상할 필요가 있으며, 타인과의 관계 형성에 대한 두려움이나 부담감을 떨쳐버릴 필요가 있다는 것을 알 수 있다.

• 근관절건강학회지
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• 제2권1호
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• pp.41-72
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• 1995

The purpose of this study is to examine the effects of assertiveness training and value clarification training on nurse's conflict and conflict management mode. Fifty seven registered nurses participated in the study ; they were employed by three general hospital located in Daegu, Korea. The study employs two treatment groups. The assertiveness training group consisted of subjects who participated in 90-120 minutes sessions of assertiveness training nine times over five weeks. The other treatment group, was adiministed nine, 90-120 minutes sessions of value clarification during the same period. For the control group, nursing subjects were appointed the training after five weeks. Pre-test evaluation were administered to all subjects in three groups prior to one week of the treatment. Role conflict Inventory-general(RCI-G) and Communication Conflict Inventory-general (CCI-G) measure nurse's conflict management mode. Post-test evaluation were administered to all subjects in three groups two weeks after the last session by Role Conflict Inventory-Specific(RCI-S), Communication Conflict Inventory-Specific (CCI-S), Management Model-Specific(CMMI-S). The analysis of variance(ANOVA) and covariance(ANCOVA) on gain scores were running the SPSS program. In order to test statistical differences among mean scores of the scales obtained after treatment, multiple comparisons were carried out by Turkey method. Conclusions obtained from the results are as follows. 1. The assertiveness training and the value clarification training were effective in decreasing the nurse's role conflict. The value clarification was more effective than the assertiveness training in decreasing the nurse's role conflict. 2. Both assertiveness training and value clarification training were effective in decreasing nurse's communication conflict. There was, however, no differences between assertiveness training and value clarification training in decreasing the nurse's communication conflict. 3. The assertiveness training and the value clarification training were quite effective in compromizing and collaborating conflict management mode, to reducing the withdrawl and accomodate, force and accomodate conflict management mode to conflict. There was no difference in the effectiveness of assertiveness training and value clarification. In assessing the effects of the treatments, this study employed different measurements. It is unclear whether the measurement affected the test results. It is worth conducting a further test using the same measurements. The results of future studies can be compared with those of this study. The homogeneity of the control group and treatment group is questionable. Futher studies may employ homogeneous sample group to evaluate whether the sample characteristics bias the test results. Assertiveness training or value clarification training for nurses can be utilized in nursing intervention.

• 벤처창업연구
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• 제11권2호
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• pp.101-111
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• 2016

스타트업은 공동의 목표를 가지고 소수의 전문가들이 모여서 한정된 자원을 이용하여 창의석인 성과를 달성하는 소규모 조직이다. 실제 스타트업 환경에서 빈번하게 발생하는 갈등을 과업 갈등과 관계 갈등으로 구분하고, 팀워크에 미치는 영향을 긍정과 부정으로 나누어 연구 모형을 설계하였다. 팀워크의 요소로는 의사소통, 협업, 업무조정과 응집력을 설정하였으며 최종적으로 스타트업 팀의 성과에 미치는 개별 구성요소의 영향력을 검증하였다. 스타트업 팀 142개를 대상으로 설문조사를 통해 데이터를 수집하고 PLS를 이용하여 통계적으로 분석하였다. 구조모형 검증 결과, 과업 갈등은 팀워크에 긍정적인 영향을, 관계 갈등은 팀워크의 일부 요소에 부정적인 영향을 미치는 것으로 나타났으며, 팀워크 중 의사소통을 제외한 협업, 업무조정, 응집력은 팀의 성과를 높이는 효과를 가지고 있는 것으로 분석되었다. 이 결과를 바탕으로 스타트업 조직의 리더 또는 관리자와 구성원을 위한 조직 운영 방안을 제시하고, 이론적 기여점을 서술하였다.

• 임상간호연구
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• 제19권2호
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• pp.255-264
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• 2013

Purpose: This study was done to examine the effects of assertiveness training on Intensive Care Unit (ICU) nurses' assertive behavior, job stress, communication conflict, and self-esteem toward improving their communication skills and coping. Methods: The assertiveness training program was developed to a 10-hour program consisting of 3 sessions. The goals were to understand assertive behavior and learn how to practice assertive communication in general conflict situations and/or a difficult conflict situation in the ICU. Participants were 65 nurses recruited from a tertiary teaching hospital and of these, 27 nurses completed the program. Data were collected from Jan. 30th to Mar. 28th, 2009 using a questionnaire which included demographic characteristics, assertive behaviour scale, job stress scale, communication conflict inventory-specific, and self-esteem scale. Data were analyzed using SPSS v. 14.0 for $x^2$ test and t-test. Results: ICU nurses in the experimental group had a significant increase in aspects of assertive behavior and a decrease in job stress. Conclusion: The results of the study indicate that assertiveness training is effective in increasing ICU nurses' assertive behavior and decreasing job stress through reinforcement of assertiveness behavior.

• 가정과삶의질연구
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• 제10권2호
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• pp.133-143
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• 1992

The Purpose of this study is to investigate the marital conflict degree, and find out how demographic variables have and effect on marital conflict. For the data , 521 Married woman living in pusan were selected. The data were analyzed with the SPSS PC+ statistical package using M.SD. Factor analysis. Pearson's correlation, one-way ANOVA, scheffe-test, multiple regression. The main results are as follows: First, items were loaded eight resource categories such as character, sexual, children, communication, husband' family, spousal digression, economic difficulties and financial affairs problem. Second, the degree of marital conflict is relatively middle. Taking a look at each conflict factor, conflict of character problem is the highest, the next is communication problem and the third is children problem. Third, among family environmental variables level of education, income, job of husband and husband's dissatisfaction with job hove influence on the marital conflict.

• Human Ecology Research
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• 제62권1호
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• pp.151-164
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• 2024

This study examined the effects of perceived discrimination on multicultural adolescents regarding feelings of conflict over their ethnic identity by investigating the moderating role of father-child open communication and mother-child open communication mediated by bicultural competence. A total of 234 middle school students (grades 7-8; 139 girls and 95 boys) from multicultural families, from which the father is Korean and the mother is not, participated in the study. Data was collected through an online self-report questionnaire and was analyzed via SPSS 26.0 and Process (Version 4.1) MACRO. The results can be summarized as follows. First, bicultural competence mediated the effects of perceived discrimination on feelings of conflict over one's ethnic identity. Enhanced bicultural competence resulting from a lower perception of discrimination contributed to a reduction in feelings of conflict over one's ethnic identity. Second, the moderated mediation effect of fatherchild open communication was significant, while the effect of mother-child open communication was not. Thus, the mediation relationship (lower perceived discrimination increased bicultural competence and, thus, reduced conflict over one's ethnic identity) grew stronger as the level of father-child open communication increased. The significance of this study lies in uncovering the causal relationships between individual and environmental factors that contribute to ethnic identity development among multicultural adolescents, particularly highlighting the important role of Korean fathers within multicultural households.

• 경영과정보연구
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• 제2권
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• pp.355-390
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• 1998

The purpose of this study was to determine the conflict plan of the foreign worker in Korea. The concrete purpose of this study as follows : First, To Analyze Conflict factor of job according to the foreign worker conflict. Second, To present rethinking plan of job and efficiency management foreign worker in Korea. The Subject of this study were consisted of 308 foreign worker form 408 small and medium business in taejon city, Chung-Nam. Conflict factor of job was measured according to questionare used in precedent study. Statistical treatment were the mean, Standard, Deviation, One-way ANOVA analysis. The conclusions of the paper research were as follows. First, Foreign worker showed occasionally lower degree conflict of job. Second, Woman foreign worker had higher conflict of job than man foreign worker in wage, working condition, human relation, communication. Third, The foreign worker is short In Job-experience. therefore, efficiency management of job was fall. Fourth, The relationships between Korea-worker and foreign-worker were conflict in communication, human relation. Fifth, The relationships between Korea-worker and foreign-worker were conflict wage-discrimination. Sixth, The more education-level had lower conflict. Seventh, According to cultural characteristic had different.

• 한국언론정보학보
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• 제41권
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• pp.337-382
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• 2008

직장 생활을 하는 여성들이 점점 늘어나고 있다. 그러나 직장 여성들에 대한 담론은 부족한 편이며, 성과 중심이나 불평등과 같은 편중된 시각이 대부분이다. 여성들의 갈등 경험은 직장 내에서 발생할 수 있는 상호 작용의 다양한 측면을 내포하고 있기 때문에 여성들이 처해있는 직장 생활의 현실을 여실히 보여줄 수 있는 좋은 사례이다. 또한 이 연구는 갈등 연구에 적합한 연구 방법의 하나로 현상학적 연구를 제안하고 있다. 기존의 커뮤니케이션을 중심으로 한 갈등 연구들이 갈등대처 유형과 같은 변인을 밝히는데 치중하였다는 한계를 가지기 때문이다. 갈등은 무엇보다 맥락에 상당 부분 의존하며, 역동적인 상호 작용 속에서 이뤄지기 때문에 구체적이며 총체적인 해석이 무엇보다 필요하다. 이러한 관점에서, 본 논문에서는 여성들이 직장 내에서 겪고 있는 갈등 경험을 현상학적 연구방법으로 연구하였다. 그 결과, 다음의 여덟 가지 주제를 확인할 수 있었다. 첫 번째 주제는 '불합리한 상황', 두 번째 주제는 '위계적 질서'이다. 세 번째 주제는 '갈등에 대한 부정적인 생각'이며, 네 번째 주제는 '여자와 남자의 차이 인식', 다섯 번째 주제는 '관계의 문제를 중시함'으로 나타났다. 여섯 번째 주제는 '소극적 대처 행동'이며, 일곱 번째 주제는 '공격적인 대응', 마지막 여덟 번째 주제는 '적극적으로 갈등에 대처'였다. 아울러 이 같은 결과가 갖는 함의와 향후 연구를 위한 제언이 제시되었다.

• 한국항만경제학회지
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• 제28권4호
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• pp.231-255
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• 2012

선박조직은 육상과 일정기간 격리된 상황에서 육상조직과의 커뮤니케이션을 업무를 수행하고 있으므로, 해상-육상간의 커뮤니케이션이 중요하다. 그런데 해운기업의 육상조직과 선박조직 사이에는 육상조직의 일방적 커뮤니케이션의 문제점과 부정적 결과들이 제기되고 있다. 본 연구는 선박조직과 육상의 선박관리 부서 간에 이루어지는 커뮤니케이션과 갈등의 문제를 선박조직과 육상부서 양쪽 집단을 대상으로 진단하고 분석하여 객관적이며 종합적으로 규명해 보고자 하였다. 해운기업의 선박조직과 육상 선박관리 부서간의 커뮤니케이션에 따르는 부정적 영향으로서 집단 간 갈등에 주목하여 커뮤니케이션과 집단 간 갈등의 수준과 갭을 측정하여 이들의 관계를 규명하고, 집단 간 갈등이 선박조직의 조직몰입과 직무만족에 미치는 영향을 분석하였다. 선박조직과 육상부서의 상대집단과의 커뮤니케이션 활성화 정도는 상대집단과의 집단 간 갈등에 통계적으로 유의미한 부(-)의 영향을 미치며, 상대집단에 대한 집단 갈등은 선박조직의 조직몰입과 직무만족에 부(-)의 영향을 미치는 것으로 나타났다. 그리고 양쪽 집단의 커뮤니케이션과 집단 간 갈등의 갭 분석에서 있어서는 커뮤니케이션이 모두 활성화되어 인식 차이가 적은 그룹에서 집단 간 갈등의 인식 수준이 낮았으며, 집단 간 갈등의 인식차이가 낮은 그룹의 선박조직 조직몰입도와 직무만족도가 가장 높은 것으로 나타났다. 따라서 해운기업의 선박조직과 육상의 선박관리부서는 양쪽 모두의 원활한 커뮤니케이션을 통해 상대집단과의 갈등을 줄이고 선박조직 구성원의 조직몰입도와 직무만족도를 제고하여야 할 것이다.

• 가정과삶의질연구
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• 제25권3호
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• pp.59-75
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• 2007

This study investigates the effects of parent-adolescent communication, adolescent self-esteem, and strategies in peer conflict situations on the satisfaction of adolescents with their peer relationships. The subjects included students attending a girls' and a boys' middle school in Gongju City. Random sampling was used to pick a class from each of the three grades in the schools. 233 students, who's both parents were living, were used in the final analysis in an effort to examine the impacts of student communication with parents on student satisfaction with their friends. The findings were as follows: the subjects most often used the yielding type of conflict-resolving strategy, followed by the cooperating, compromising, dominating, and avoiding strategy-type. The girls showed a higher level of parent-child communication than the boys. Girls had high self-esteem and mostly adopted the cooperating type of conflict-resolving strategies, followed by the yielding, compromising, dominating and avoiding strategy-type. The boys mostly employed the yielding strategy type followed by the cooperating, compromising, dominating, and avoiding strategy-types. The results indicate that the satisfaction level with friends was high among those who used the avoiding strategy-type less and yielding strategy-type more. Girls were found to have high self-esteem and engaged in communication with their parents. The compromising, cooperating, and dominating types of conflict-resolving strategies did not exercise significant influences on their satisfaction with friends.