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http://dx.doi.org/10.15207/JKCS.2021.12.10.235

The Effect of Interpersonal Conflict, Social Stress, and Communication on Loneliness of Mobile Messenger Users  

Yim, Myung-Seong (Department of Business Administration, Sahmyook University)
Publication Information
Journal of the Korea Convergence Society / v.12, no.10, 2021 , pp. 235-248 More about this Journal
Abstract
The ultimate aim of this work is to explore the antecedents that affect the loneliness felt by users who actively communicate through smartphones apps. To do this, three characteristics including individual, relational, and communication characteristics that can affect loneliness and the effects of these characteristics on loneliness are empirically analyzed. The research results are as follows. First, we found that conflict resolution ability had a significant effect on interpersonal conflict and loneliness. Second, social stress was found to have a significant effect on interpersonal conflict, communication fatigue, and loneliness. Third, lack of communication was found to have a significant effect on conflict resolution ability and loneliness. Finally, we found that communication fatigue had a significant effect on loneliness. These results are interpreted that in order to reduce the loneliness, it is necessary to continuously improve the ability to wisely resolve conflicts that may arise in the relationship between oneself and others. In addition, it is necessary to reduce the fear or burden of building relationships with others.
Keywords
Loneliness; Lack of communication; Communication fatigue; Social stress; Interpersonal conflict; Conflict resolution ability; Convergence research;
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Times Cited By KSCI : 2  (Citation Analysis)
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