• Title/Summary/Keyword: Communication Satisfaction

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The Financial Communication and the Financial Satisfaction : Between Husbands and Wives, and Full-time Housewives and Employed Wives (재정 의사소통과 재정 만족도 : 남편과 부인, 부인의 직업 유무에 따른 비교)

  • 김정훈
    • Korean Journal of Rural Living Science
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    • v.6 no.2
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    • pp.163-171
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    • 1995
  • This study explored the spousal financial communication, the household financial satisfaction and their relationships among couples living in Iksan-si, Chunlabuk-do. As results of this study, the differences in financial satisfaction were significant for couples, and between full-time housewives and employed wives, but not for two groups of husbands by spouse's employment. Openness of financial communication was significantly explained by personal income ratio to total family income and conflicts of it was done by age, total family income, personal income ratio to total family income, white-color workers. Generally, financial satisfaction was significantly explained by educational level, total family income, and white-color workers.

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Analysis of Factors Affecting Satisfaction of 119 Emergency Service Users in Korea

  • Yun, Seong-Woo
    • Journal of information and communication convergence engineering
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    • v.19 no.4
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    • pp.284-289
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    • 2021
  • This study attempted to identify the service satisfaction with the 119 emergency service and the factors that affect it based on the responses of subjects who used the service. Data collection was conducted from February 11 to March 11, 2021, using convenience sampling. A total of 1842 subjects who used emergency medical services using 119 ambulance in 2020 participated. For the collected data, frequency, percentage, mean, and standard deviation were calculated, and t-test, analysis of variance, and multiple regression analysis were performed using SPSS 23.0. Based on these results, to further enhance the satisfaction of users of the 119 emergency service and the quality of emergency medical services, it is important to improve the quality of paramedics through education and systems. In addition, to increase user satisfaction, efficient and systematic communication education is required. The quality of emergency medical services will increase only when communication skills required for explanations and promoting understanding are improved.

Effects of Emotional Intelligence on Job Satisfaction of Pediatric Nurses: The Mediating Effect of Communication Skills and Pediatric Nurse-Parent Partnership (아동간호사의 감성지능이 직무만족도에 미치는 영향: 의사소통능력 및 환아 부모와의 파트너십 매개효과)

  • Lee, Da Gyeon;Choi, Mi-Young
    • Journal of Korean Academy of Nursing
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    • v.53 no.5
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    • pp.514-524
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    • 2023
  • Purpose: This study aimed to identify the mediating effects of communication skills and pediatric nurse-parent partnership on the relationship between emotional intelligence and job satisfaction among pediatric nurses. Methods: A survey was administered to 205 pediatric nurses working in children's, general, and tertiary hospitals situated in Chungcheong province and Seoul. Data were collected in August and September 2022. The collected data were analyzed using SPSS Statistics version 26.0 along with the PROCESS macro program. Results: Emotional intelligence had a significant effect, and was a critical factor affecting the job satisfaction of pediatric nurses. Furthermore, communication skills and nurse-parent partnership had a serial double mediating effect. Conclusion: These findings underscore the significance of conducting job satisfaction improvement programs, including strategies for augmenting emotional intelligence, bolstering communication skills, and fostering nurse-parent partnership.

The Relevance between Self-efficacy, Communication Competence and Satisfaction of Clinical Practice among Some Dental Hygiene Students (일부 치위생과 학생들의 자기효능감과 의사소통능력 및 임상실습 만족도의 관련성)

  • Lee, Mi-Ra;Jung, Su-Jin
    • Journal of Convergence for Information Technology
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    • v.11 no.4
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    • pp.137-145
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    • 2021
  • This study was conducted to identify the correlation between the self-efficacy, communication competence, and clinical practice satisfaction of dental hygiene students and the factors affecting clinical practice satisfaction. The data survey was conducted on 201 students of Chungcheong Province who experienced clinical practice. Data were analyzed by anova and logistic regression analysis. As a result of the study, clinical practice satisfaction was positively correlated with self-efficacy (r=.337), communication competence (r=.293) and self-efficacy was positively correlated with communication competence (r=.633). Factors affected to clinical practice satisfaction were self-efficacy, academic score, and major satisfaction. Therefore, it will be necessary to develop clinical practice education programs that can enhance students' self-efficacy and improve their communication competence.

The Impact of Perceived Positive Nursing Organizational Culture and Organizational Communication Satisfaction on Work Engagement among Nurses in Tertiary Hospitals (상급종합병원 간호사가 지각한 긍정 간호조직문화와 조직 커뮤니케이션 만족이 직무열의에 미치는 영향)

  • Choi, Jae Sook;Kim, Yeon Hee;Jeong, Jae Sim
    • Journal of Korean Clinical Nursing Research
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    • v.29 no.3
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    • pp.238-248
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    • 2023
  • Purpose: This study aimed to examine the relationships between positive nursing organizational culture, organizational communication satisfaction, and the level of work engagement among nurses working in tertiary hospitals, as well as to identify influencing factors on work engagement. Methods: This study used a descriptive research design. Data were collected from 184 general nurses working in four tertiary hospitals in Seoul using self-report questionnaires from March 13 to 30, 2023. The collected data were analyzed using descriptive statistics, t-test, ANOVA, Scheffé test, Pearson correlation, and hierarchical regression. Results: In the hierarchical regression analysis, the variables that significantly influenced work engagement in Model 1 were marital status (β=.26, p=.002), graduate or higher degree (β=.41, p<.001), more than 1 year and less than 3 years (β=.18, p=.030) and 3 years or more but less than 5 years of clinical experience in present hospital (β=.17, p=.023), and satisfaction (β=.27, p=.002) and moderate satisfaction with pay (β=.18, p=.033). In model 2, adding the subdomains of positive nursing organizational culture and organizational communication satisfaction to the Model 1, the variables that had a significant effect on work engagement were trust-based organizational relationships (β=.50, p<.001) and organizational communication satisfaction (β=.25, p=.005). Conclusion: The results suggest that education level, clinical experience, and satisfaction with pay should be considered to improve nurses' work engagement. In addition, it was identified that organizational relationship based on trust and organizational communication satisfaction are the main influencing factors for improving work engagement.

The Effect of Communication Satisfaction on Hospital Employees' Perceived Organizational Effectiveness (종합병원 구성원들의 의사소통 만족도가 조직유효성 인식에 미치는 영향)

  • Ahn, Sang-Yoon
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.14 no.10
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    • pp.4935-4942
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    • 2013
  • The purpose of this study is to verify the effects of hospital employees' communication satisfaction on their perceived organizational effectiveness. Four research hypothesis are established for the purpose of this study. The subject of this study were 473 employees who were working at 10 general hospitals in Korea. The survey was done with structured questionnaire from January 3 to February 8, 2013. The results of stepwise regression analysis show that hospital employees' communication satisfaction positively affected organizational effectiveness. Interaction effects between employees' communication satisfaction and work types had stronger effect on organizational growth than organizational stability. It can be pointed out as an important issue that communication satisfaction score of medical support occupation is the lowest level(3.11 points out of 5 points). If hospitals want an integration of organization, it is required to develop method or skill to increase communication satisfaction among employees.

Effect of Doctors' Patient-centered Communication on the Patient Satisfaction and Treatment Outcomes : Focusing on Mediating Effect of Patient Participation (의사의 환자중심 커뮤니케이션이 환자만족과 치료성과에 미치는 영향 : 환자참여의 매개효과를 중심으로)

  • Lee, Jong-Hak;Kim, Chan-Jung
    • The Journal of the Korea Contents Association
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    • v.13 no.11
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    • pp.249-260
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    • 2013
  • The main purpose of this study is to examine the effect of doctors' patient-centered communication on patient satisfaction and treatment outcomes, and the mediating effect of patient participation between doctors' patient-centered communication and patient satisfaction, between doctors' patient-centered communication and treatment outcomes. For the purpose of this study's goal, the 339 samples for this empirical study were collected from general hospital outpatient in C. The results of this study are as follows, First, except prohibition factor there are positive effect careful listening factor, consideration factor on patient satisfaction and treatment outcomes. Second, there are positive effects of careful listening factor, consideration factor on emotional factor and informational factor, but there are no significant effect of prohibition factor on three factors of patient. Third, There are partial mediating effects of patient participation between doctors' patient-centered communication and patient satisfaction, between doctors' patient-centered communication and treatment outcomes. Last, based on the results of this study, we suggested implications for heighten the alternatives of patient satisfaction and treatment outcomes.

Effects of Sex-role Attitude and Communication of Elderly Couples on Marital Satisfaction (노년기 부부의 성역할 태도 와 의사소통이결혼 만족도에 미치는 영향)

  • Lim, Na-Hyun;Ha, Kyu-Soo
    • The Journal of the Korea Contents Association
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    • v.12 no.11
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    • pp.199-214
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    • 2012
  • This study analyzed the differences of the sex-role attitude, communication, and marital satisfaction according to a demographic factors as well as analyzed the relationship of the effects on sex-role attitude(sex-role awareness, sex-capacity awareness), communication(close relationship, exclusive relationship, passive relationship), and marital satisfaction of elderly couples. The survey was conducted from June 20 to July 30, 2012 among the elderly couples aged 60 or older in the Gyeonggi-do areas, and 378 responses were used in the data analysis. The statistical analysis methods were frequency analysis, reliability analysis, t-test, ANOVA, and hierarchical regression analysis. As a results, there were partially differences in the sex-role attitude, communication, and marital satisfaction. The sex-role awareness and sex-capacity awareness had a positive impact on close relationship and passive relationship of the communication. But the sex-capacity awareness had a negative impact on exclusive relationship of the communication. In addition, The sex-role awareness and close relationship had a positive impact on marital satisfaction, but exclusive relationship and passive relationship had a negative impact on marital satisfaction of elderly couples.

The Effect of Communication and Decision-Making Participation on Family Life Satisfaction of Elderly in Couple Households (부부단독가구 노인의 부부간 의사소통${\cdot}$의사결정 참여가 가정생활만족도에 미치는 영향)

  • Park Eun-A;Lee Jeong-Woo
    • Journal of Families and Better Life
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    • v.23 no.3 s.75
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    • pp.197-215
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    • 2005
  • The purpose of this study is to examine how the causal relationships between independent variables, marital communication decision making participation and family life satisfaction of elderly in couple household. The survey was conducted from May 26 to July 21, 2003. Total 394(male: 186, female: 208) samples were used for the analysis. Using SPSS/PC WIN program, data were analyzed by frequencies, percentages, mean, standard deviation, Cronbach'a, Pearson's correlation, t-test, and multiple regression. The major findings were as follows: 1) The findings showed that there were high level of the communication between the elderly males and females. In the decision making participation the finding showed that both elderly males and females generally made joint decisions with no gender differences. The elderly males and females reported overall family life satisfaction; and the elderly males were more likely satisfied with their family lives than the elderly females. 2) The path analysis on family life satisfaction presented that several variables had direct/indirect effects on family life satisfaction through communication and decision making participation. Among the moderate variables, communication agreement and communication openness had significant effects on family life satisfaction. Specifically, the elderly men were more likely satisfied when they participated in decision making on leisure: the elderly women were more likely satisfied when they participated in decision making on family life.

Effects of Patient Satisfaction on Patient Caring Communication: Focusing on the Mediating Effects of Anxiety (환자돌봄 의사소통이 환자만족도에 미치는 영향: 불안의 매개효과를 중심으로)

  • Hyo Jin Won;Kawoun Seo
    • Journal of Industrial Convergence
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    • v.22 no.4
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    • pp.49-55
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    • 2024
  • This study is a descriptive research study to determine the mediating effect of anxiety in the relationship between patient care communication and patient satisfaction among hospitalized patients. Data was collected using self-administered questionnaires from October to December 2021. The collected data were analyzed using descriptive statistics, Pearson's correlation coefficient, and hierarchical multiple regression using the SPSS 24.0 program, and the effectiveness of the mediation effect was tested using the Sobel test. As a result of the study, there was a positive correlation between patient care communication and patient satisfaction, and a negative correlation between patient care communication and anxiety. And there was also a negative correlation between patient satisfaction and anxiety. In the relationship between patient care communication and patient satisfaction, anxiety had a partial mediating effect (z=2.93, p<.001), with an explanatory power of 38.4%. In order to improve patient satisfaction based on the results of this study, it is necessary to develop a program that can improve nurses' patient care communication capabilities and reduce patients' anxiety.