• 제목/요약/키워드: Caregiver Satisfaction

검색결과 77건 처리시간 0.032초

종합병원 유료간병인 이용행태에 따른 의료소비자의 만족도 (Consumer Satisfaction with Paid Caregiving in General Hospitals According to Type of Paid Caregiver)

  • 정경옥
    • 간호행정학회지
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    • 제10권3호
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    • pp.375-386
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    • 2004
  • The purpose of this study was to identify the present use of caregiver services, to evaluate the degree of satisfaction with the services according to type of caregiver service, private or public, and to provide data for the development of a plan which will provide good quality service with less economic and psychological burden to the patients and their families. Survey data were collected from 130 patients in 4 general hospitals in Seoul, and their families. Data were collected during April, 2004, using a questionnaire which included the patient satisfaction scale developed by Jun (2001). Data were analyzed using frequencies, percentages, means and standard deviations, $X^2$ analysis, t-test. The SPSS computer program was used to facilitate analysis. The results of this study are summarized as follows; The total score for satisfaction was high for both groups. For the private caregiver group it was $52.38{\pm}11.08$, and for the public caregiver group, $58.14{\pm}9.64$. This difference was significant(t=-3.391, p=.001). In all of areas, the scores for satisfaction of the public caregiver service group were higher than private caregiver service group, ie. caregivers' attitude, role, confidence, performance, and service charge, and all the differences were significant. In conclusion, it was found that long-term hospitalization of older patients with high dependence resulted in more caregiver service. There were more severe patients in the public caregiver group, but the service charges, additional costs and paid holidays were less. Based on these results, patients and their families were significantly more satisfied with public caregiver service because it was not only less expensive but also had a high quality of service. Thus, caregiver services should be systemized so that patients and their families will get the best quality caregiver service

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노인장기요양보험 시설서비스에 대한 가족수발자 만족도 영향 요인 (Factors related to Family Caregiver Satisfaction with the Institutional care services under the Public Long-Term Care Insurance system)

  • 권진희;한은정;이정석
    • 보건행정학회지
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    • 제19권4호
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    • pp.78-97
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    • 2009
  • This study examined the factors related to family caregiver satisfaction with institutional care services for beneficiaries under the Public Long-Term Care Insurance(PLTCI) system. Determining what contributes to family caregiver satisfaction is a critical step toward implementing effective quality improvement strategies. A national cross-sectional descriptive survey was conducted from November to December 2008, using proportionate quota sampling based on the location and level of Long-Term Care of the beneficiaries. Total 1,745 family caregivers wrote informed consents and 733 (response rate 42%) completed questionnaires, which included caregiver characteristics, organizational resources, primary objective and subjective stressors, perceived quality of services, and family caregiver satisfaction. Family caregivers were satisfied overall with institutional care. In multiple regression analysis, there was a statistically significant difference in degree of family caregiver satisfaction according to caregiver characteristics(relationship to beneficiary), primary objective stressors (insurance type of beneficiary), perceived quality of services(respect to family caregivers' idea, ADL support, expertness of staff, careful concern of staff, fulfillment of client's requests, and safety of institution's environment). In public long-term care, satisfaction efforts are in an early stage of development. This study is meaningful as the first attempt to measure family caregiver satisfaction with institutional care for beneficiaries under the PLTCI system, and to identify factors affecting the satisfaction. Among the identified factors, the policy makers, the insurer, and the providers need to pay attention to perceived quality of services, in particular, to improve customer satisfaction. Our findings can provide quality care improvement initiatives in the public long-term care setting.

주 양육자의 삶 만족도와 학대 간 관계에서 아동의 삶 만족도 종단매개효과 (Longitudinal Mediation Effect of Life Satisfaction between the Life Satisfaction and Abuse of the Primary Caregiver for Children in a Relationship)

  • 김혜금
    • Human Ecology Research
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    • 제56권5호
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    • pp.435-446
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    • 2018
  • This study investigated relationships between primary caregivers' life satisfaction and abuse mediated by children's life satisfaction. We included term panel data for 3 years (2013-2015) from the 4th year to the 6th year of 2,067 children in the first grade of elementary school of the Korean Youth and Youth Panel(KCYPS)(2015); in addition, three years' longitudinal panel data (2013-2015) were analyzed utilizing SPSS 18.0 and AMOS 22.0 to measure Latent Growth Model(LGM) term relationships between variables. Analysis results were as follows. First, the life satisfaction of the primary caregiver, the life satisfaction of the child, and abuse gradually decreased from the fourth grade to the sixth grade. Second, the initial status of primary caregivers' life satisfaction influenced the initial status of the children's life satisfaction, and the initial status and change in the abuse rate. Third, the rate of change of life satisfaction of the primary caregiver did not have a significant effect on the change in the abuse rate and the rate of change of life satisfaction of the child. The initial value of the life satisfaction of the child played a partial mediating role in the relationship between the initial value of the life satisfaction of the primary caregiver, initial value of the abuse, and abuse change rate. The results suggest that a program to improve the life satisfaction of the 4th grade elementary school should be developed and applied.

배우자 부양자의 심리적 요인이 부양부담과 우울에 미치는 영향 (The Effect of Psychological Factors on Caregiver Burden and Depression of Spousal Caregivers)

  • 홍주연;김민희;방희정
    • 한국심리학회지 : 문화 및 사회문제
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    • 제18권3호
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    • pp.367-387
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    • 2012
  • 본 연구는 고령화 사회에서 점점 증가하고 있는 배우자 부양자의 부양부담과 우울에 미치는 부양자의 심리적 요인의 영향을 확인하고자 하였다. 서울과 인천에 거주하고 있고 50세 이상의 배우자 부양자 142명(여자 89명, 남자 52명)을 대상으로 피부양자의 객관적인 요인, 부양자의 인구학적인 요인, 그리고 심리적 요인으로 부양자의 외향성, 신경증적 성향, 부양 전 부부관계 만족, 사회적 지지가 부양부담과 부양자 우울에 미치는 영향을 조사하고자 설문을 실시하였다. 부양부담과 우울에 대한 변인들의 영향력 검증을 위해 위계적 회귀분석을 실시한 결과, 부양부담에는 피부양자의 일상생활활동수준과 신경증적 성향이, 우울에는 부양자의 신경증적 성향과 부양 전 부부관계 만족이 영향을 주는 것으로 나타났다. 특히 피부양자의 객관적 요인이나 부양자의 인구학적 요인에 비해 부양자의 심리적 요인이 부양부담과 우울을 더 잘 예측함을 확인할 수 있었다. 연구결과를 바탕으로 부양자의 심리적 요인이 부양경험에 미치는 영향에 대해 논의했으며, 마지막으로 배우자 부양부담 완화를 위한 제언, 연구의 제한점, 그리고 미래 연구 방향에 대해 제안하였다.

아이돌보미의 근무특성과 대인관계 특성이 직무만족에 미치는 영향 (The Impact on the Child Caregiver's Job Satisfaction from Characteristics of Work and Characteristics of Interpersonal Relationship)

  • 김나원;고재욱
    • 한국콘텐츠학회논문지
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    • 제16권6호
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    • pp.636-648
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    • 2016
  • 본 연구는 아이돌보미의 근무특성과 대인관계특성이 직무만족에 미치는 영향을 분석하여, 아이돌보미의 직무만족을 높이고 아이돌봄사업의 서비스의 질을 향상 시키는 자료로 활용하는데 목적이 있다. 설문조사는 S특별시 지역 아이돌보미 114명을 대상으로 실시하였다. 주요 연구결과는 다음과 같다. 첫째, 인구사회학적 특성에 따른 아이돌보미의 직무만족에 일부는 유의미한 차이를 보이고, 일부는 영향이 없었다. 둘째, 아이돌보미의 근무특성, 대인관계특성, 직무만족 간에는 정(+)의 상관관계가 있는 것으로 분석되었다. 셋째, 회귀모형의 추정결과 근무특성은 유의미한 차이를 보이고 있으며 대인관계특성은 직무만족에 중요한 영향을 미치고 있는 것으로 나타났다. 결론적으로 동료관계, 이용자가족 관계, 돌봄대상아동 관계가 높아질수록 직무만족이 높아지는 것으로 나타났다. 따라서, 직무만족을 높일수 있도록 제도적인 개선과 교육프로그램을 개발함으로써 아이돌보미의 직무만족을 높이고 서비스의 질을 향상시는데 노력을 해야 한다.

거동 불편 노인의 가족관계와 의.식생활에 관한 연구 -(제2보) 거동 불편 노인의 가족 관계 및 지지 실태 연구- (Studies on Family Caregiving, Clothing and Nutrition of Disabled Elderly -(Part 2) Family Relationship and Caregiving of Disabled Elderly-)

  • 박충선
    • 대한가정학회지
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    • 제29권3호
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    • pp.71-83
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    • 1991
  • This study examines a pattern of family caregiving and its effect on life satisfaction of disabled elderly people. Data were gathered through the use of face-to-face interview method from a sample of 135 elderly aged over 60. One-third of the elderly respondents have no family caregiver. Most of caregivers provide routine household chores and physical help, but persnal care such as bathing and changing clothes was taken by elderly people themselves. The caregiver in an elderly couple is most likely the wife. When a spouse is unavailable, daughters-in law usually assume the role of a primary caregiver. Sex difference has been found in the most comfortable caregiver for the elderly. The most comfortable caregiver for the elderly men is shown to be their spouse, whereas the one for the elderly women is show to be their daughter-in-law. Most of the disabled elderly are emotionally dependent on their son(usually their eldest son), but physically dependent on their spouse, daughter-in-law, or daughter. The caregivers are dominated by women. Among those elderly receiving care from their children, the relationship between the aged their caregiver is found to be closer than the past when the aged were healthy: however, this relationship is found to be almost the same as the past among those elderly receiving care from their spouse. Finally, the degree of family solidarity, satisfaction with received cares, and the relationship with caregivers are found to be closely related to life satisfaction of the elderly respondents.

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노인요양병원 환자보호자의 소비가치와 병원 만족도 및 심리적 안녕감 간의 관계 연구 (A Study on the Relationship Among the Patient Caregiver's Consumption Value and Hospital Satisfaction, Psychological Well-Being in Geriatric Hospitals)

  • 임태영;임왕규
    • 디지털융복합연구
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    • 제12권12호
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    • pp.61-76
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    • 2014
  • 본 연구는 노인요양병원에 입원한 환자보호자를 대상으로 소비가치와 병원 만족도 및 환자보호자의 심리적 안녕감 간의 관계를 조사하는데 목적이 있다. 본 연구를 위하여 서울 경기지역에 소재한 민간노인요양병원 10개소에 입원하고 있는 환자보호자를 대상으로 설문조사를 실시하여, 총 355부의 자료로 분석을 수행하였다. 분석방법은 SPSS 18.0을 이용하여 요인분석을 통한 타당도 분석, 신뢰성 검토와 다중회귀분석법을 시행하였다. 연구결과 노인요양병원의 소비가치 중에서 기능적 가치, 감정적 가치가 병원 만족도에 정(+)의 영향을 미쳤고, 진귀적 가치는 병원 만족도에 부(-)의 영향을 미치는 것으로 나타났다. 병원 만족도는 환자보호자의 심리적 안녕감에 정(+)의 영향을 미쳤다. 또한 가족지지가 기능적 가치와 병원 만족도 간의 관계에서 조절변수로서 역할을 하였고, 환자보호자의 심리적 안녕감에 직접적인 영향을 미치는 것으로 나타났다. 이 연구결과의 함의를 논의하고, 환자보호자의 병원 만족도와 심리적 안녕감을 향상시킬 수 있는 병원경영 연구과제를 제시하였다.

초등학교 ADHD 아동의 삶의 만족에 영향을 미치는 요인: 양육자 요인을 중심으로 (A Study on the Factors that Influence Life Satisfaction of Child with ADHD: Focused on Caregiver's Factors)

  • 이종하;정지영
    • 한국콘텐츠학회논문지
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    • 제18권9호
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    • pp.335-345
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    • 2018
  • 본 연구에서는 ADHD 아동의 삶에 만족에 영향을 미치는 양육자 변인을 알아보기 위하여 실시되었다. 연구대상은 총 297명의 초등학교 ADHD 아동과 아동의 양육자였으며, 전국의 소아정신과 병/의원과 정신건강복지센터의 이용자 중 연구에 동의한 경우 자료를 수집하였다. 모든 양육자에 대해서 아동의 ADHD 증상 심각도, 양육자의 양육스트레스, 자아존중감, 우울감이 측정되었고, ADHD 아동에 대해서 삶의 만족을 측정하였다. 결과로는 ADHD 증상의 심각도가 양육자의 자아존중감 저하와 우울을 경유하여 양육스트레스를 통해 아동의 삶의 만족을 낮추는 요인이 검증되었다. 이러한 결과를 토대로 살펴보면 ADHD 아동의 삶의 만족을 높이기 위해서는 증상을 조절할 수 있도록 하는 것도 중요하지만 양육자에 대한 적극적인 개입이 병행되어져야만 하겠다.

장기요양서비스 노인 주 부양가족의 가족부담감, 가족지지, 우울, 만족도 평가 (Relationship between Family Burden, Family Support Depression, and Satisfaction of the Elderly Caregiver)

  • 이주영;김영애
    • 지역사회간호학회지
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    • 제20권1호
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    • pp.41-48
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    • 2009
  • Purpose: This study was aimed to explain the relationship of family burden, family support, depression and satisfaction among caregivers of the elderly. Methods: The study population were 126 caregivers of 5 elderly residing in institutionalized nursing homes in Seoul and Kyunggi. The research tool of this study was a structured questionnaire on family burden, family support, depression and satisfaction. The data were collected from March 13 to April 30, 2008, and analyzed by Cronbach's alpha, descriptive statistics, t-test, ANOVA and Pearson's correlation coefficient and multiple regression by using the SPSS/WIN 14.0 program. Results: The major findings of this study were as follows: a significant positive correlation between family support and depression (r=.65, p=.001) was found. A significant positive correlation between family support and satisfaction (r=.68, p=.001) was perceived. Significant factors influencing Satisfaction were Family Support, which explained 38.2% of the variance of Satisfaction of Elderly Caregiver. Conclusion: This study suggested that we should develop programs and policies to increase the satisfaction of caregivers for their family support. In conclusion, the study was done to give suggestions to improve caregiver satisfaction of the aged and to serve as a basis for policy strategies by examining the current conditions of the nursing facilities.

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간병사 유니폼의 착용만족도와 개선요구도 (Wearing Satisfaction and Improvement Needs of the Caregiver's Uniform)

  • 김진선;권수애
    • 한국생활과학회지
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    • 제17권1호
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    • pp.127-139
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    • 2008
  • The purpose of this study is to examin wearing satisfaction and needs of the caregivers' uniforms. The questionnaire survey was conducted on 303 who are serving in the geriatric hospital and general hospitals in Seoul and Gyeonggi, Chungcheong region. It was coherently found on the whole that the irrelevance to the fitness of size system influenced the discomfort, and the relation between discomfort and satisfaction revealed negative-correlation, and the higher the discomfort is and the lower satisfaction is, the higher their improvement needs are. Particularly, the higher the discomfort on the fitness of size system is and the lower its satisfaction is, the higher the improvement needs on the size system and activities are. As a result, the clothing construction and the selection of materials for the complement of the fitness and discomfort's incongruity is required. Namely, the yoke of the back area and the various detail for the activity, the materials satisfying stretch, good-touch, antibiotic functionality, and the expansion of the size system are needed.