Journal of Korean Academy of Nursing Administration (간호행정학회지)
- Volume 10 Issue 3
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- Pages.375-386
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- 2004
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- 1225-9330(pISSN)
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- 2288-4955(eISSN)
Consumer Satisfaction with Paid Caregiving in General Hospitals According to Type of Paid Caregiver
종합병원 유료간병인 이용행태에 따른 의료소비자의 만족도
Abstract
The purpose of this study was to identify the present use of caregiver services, to evaluate the degree of satisfaction with the services according to type of caregiver service, private or public, and to provide data for the development of a plan which will provide good quality service with less economic and psychological burden to the patients and their families. Survey data were collected from 130 patients in 4 general hospitals in Seoul, and their families. Data were collected during April, 2004, using a questionnaire which included the patient satisfaction scale developed by Jun (2001). Data were analyzed using frequencies, percentages, means and standard deviations,
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