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http://dx.doi.org/10.14400/JDC.2014.12.12.61

A Study on the Relationship Among the Patient Caregiver's Consumption Value and Hospital Satisfaction, Psychological Well-Being in Geriatric Hospitals  

Lim, Tae Young (Dept. of Elderly Welfare, Gradual School of Venture, Hoseo University)
Lim, Wang-Kyu (Dept. of Management Information, Gradual School of Venture, Hoseo University)
Publication Information
Journal of Digital Convergence / v.12, no.12, 2014 , pp. 61-76 More about this Journal
Abstract
The purpose of this study was to investigate the relationship among the consumption value and hospital satisfaction and patient caregiver's psychological well-being(PWB) in geriatric hospitals. Data from 355 subjects were collected and analyzed. The findings are as follows. Functional value and emotional value influenced hospital satisfaction positively, while rarity value influenced negatively. Hospital satisfaction influenced patient caregiver's "PWB" positively. And family's support, which had a positive effect on patient 'caregiver's "PWB", played a role in moderating variable between functional value and hospital satisfaction. From this study, the implications of the findings were discussed and hospital management research project that geriatric hospitals should improve hospital satisfaction and "PWB" of patient caregiver was proposed.
Keywords
Geriatric Hospital; Consumption Value; Psychological Well-Being; Family's Support; Hospital Satisfaction;
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Times Cited By KSCI : 6  (Citation Analysis)
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