• Journal of Information Technology Services
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• v.5 no.1
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• pp.35-46
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• 2006

In recent years, academic scholars and practitioners have given increasing attention to the importance of strategic performance measurement systems including both financial and non-financial performance metrics. The Balanced Scorecard (BSC) is known as integrated performance management framework that helps an enterprise to translate strategic objectives into relevant performance within an organization. While the current literatures and management articles offer BSC design and implementation. there are few reports of detailed validation of using the rationalized sets of CSF (Critical Success Factors) and KPI (Key Performance Indicators) for the Korean construction industry. This paper first propose the perceived sets of CSF/KPI using current literatures and validate with a major construction company's executives and senior managers in Korea. The paper then examines whether the perceived sets of CSF/KPI have co-relationships with the firm performances. The results of the research contribute in heightening of competitiveness of the Korean construction companies in strategic and performance management.

• Journal of Information Management
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• v.26 no.1
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• pp.1-15
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• 1995

This study attempted to measure the usefulness and success of technology information management system, by analysing the cases of the enterprises and R&D institutes with respect to information management practices. It also presented an conceptual model for technology information management on the basis of general recognition and views of information managers as well as analysis of Critical Success Factors(CSFs) of technology information management, which may be a guide post for a systematic information management.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.10 no.6
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• pp.1376-1379
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• 2009

Recently many Hotels have implemented and operated the Hotel Information System(HIS). These HIS-implementation evoke the significant changes in hotel management. So many interest and researches in HIS has received the spotlight from the hotel managements. Many researcher about HIS focused on the Critical Success Factors (CSF) from the viewpoint of HIS implementation. At this moment we need also the research about significance change of CSF with the laps of time. This kind of research are very critical for the successful operation of HIS. To achieve the objectives of this paper, the Innovation-Theory of E. M. Roger was implemented. As the result of this research we can get the various maturity point of each CSF with the laps of time. For the data gathering many major hotel in Korea were interviewed, and 84 valid questionaires were used for data analysis. The Cronbach's ${\alpha}$ was 0.7239, which means all data were significant.

• Asia pacific journal of information systems
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• v.6 no.2
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• pp.149-169
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• 1996

The Objective of this study is empirically investigating organizational/managerial factors affecting BPR implementation. The contributions of this research project are two-fold. First, this research project provides empirically tested CSFs and CFF of BPR implementation. Especially, the influence of the organizational culture, structure, and managerial support on BPR implementation were thoroughly investigated. Second, this research found the combined effects of CSF and CFF. Top management commitment, leadership style, and collaborative work environment were found to negate employee resistance to a reengineered process and lead to a successful BPR implementation, especially when the level of employee resistance is high.

• Journal of Convergence for Information Technology
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• v.9 no.12
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• pp.24-29
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• 2019

AIS is one of the most critical systems in any organization. Data quality plays a critical role in a knowledge-based economy. The objective of this study is to identify the most important factors for accounting information quality and their impact on AIS data quality outcomes. This study includes an extensive literature review to identify a set of CSF for data quality. The study uses empirical data to test the research hypothesis and resluts show that the top three most important factors that affect AIS's data quality are toop management commitmentm the nature of the AIS and input controls. The study further uses regression analysis to test the effect of those factors on AIS data quality, finding that there is a significant positive relationship between the perceived performance of the three factors and AIS data quality putcomes. To be develop to AIS data quality further study for CSF's control methodology is necessary.

• Proceedings of the Korean Institute of Building Construction Conference
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• 2021.05a
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• pp.51-52
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• 2021

The maintenance of educational facilities is divided into inspection and management of facility managers residing in the school and Educational Environment Improvement Projects(EEIP) to carry out maintenance work. Educational support organizations collect maintenance requests through facility inspections by school-specific facility managers, and carry out numerous maintenance projects during the year. The EEIP has the characteristic of Program Management with interrelationships between projects, not multiple projects management. The purpose of the EEIP is to eliminate the inconvenience of school facility users and increase their satisfaction, and achieving the goal is judged to be successful. Despite the importance of management and performance measurement utilizing Critical Success Factor(CSF) for the operation of successful educational facility maintenance management programs, the system for achieving the goals is insufficient. This study derives CSFs for each stage of the EEIP for the success of the EEIP. The CSFs for each stage of the EEIP is expected to serve as a basis for evaluation of educational facility maintenance management programs and can be used as an evaluation index in the future.

• Journal of Korea Society of Industrial Information Systems
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• v.13 no.3
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• pp.100-109
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• 2008

In the 1990s and 2000s there was considerable growth in implementation of Enterprise Resource Planning(ERP) Systems. It is estimated that the ERP market will grow to about $65 billion by 2009. Companies expect these systems to support many of the day to day business transactions. However, the implementation projects of ERP are big, strategic and complex projects which involve lots of time, scope and costs. Because of that, companies have to create conditions, in which they can implement chosen solution in expected time, scope and budgeted costs. This means that companies should be aware of what most critical factors for success of ERP implementations are. This study will first investigate the ERP implementation CSFs by studying prior published researches on the field of ERP implementation. Then, this study will discuss in depth some important factors of ERP implementation and represent preliminary results CSFs of ERP implementation empirical survey.

• Journal of the Korea Safety Management & Science
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• v.16 no.4
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• pp.343-349
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• 2014

Many systems using RFID/USN were and are being developed. Some systems are used in practice and some are not. Generally, the main reasons not being used are: The prices of chips are too high considering the effects. The application domain is not appropriate for RFID/USN. So, various skills for higher sensing precision have been introduced like using multiple sensors and avoiding metals which deter sensings seriously. Now, it is time to evaluate systems which were developed using RFID/USN technology. However, no systematic approach has been made for the evaluation. In this paper, a framework using BSC is introduced for the evaluation of systems using RFID/USN. In this framework, some Critical Success Factors(CSF) are derived and some Key Performance Indices(KPI) are developed for each CSF.

• Korean Journal of Construction Engineering and Management
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• v.17 no.5
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• pp.130-137
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• 2016

Owner's participation on a construction project can alter the success of a construction project. In general, success of a construction project is measured by project schedule and cost decrease without considering the role an owner has in a project. As a result, this research developed a framework for the project evaluation form and after extracting a total of 9 project critical success factors (CSF) and 27 sub-CSF. AHP method was utilized to evaluate the importance factor of each CSFs. Setting a goal for each CSFs at the beginning of a project and comparing the values at the completion of the project utilizing the project evaluation form will allow a systematic evaluation and management of a project. Solution Map was introduced and Solution Tool was suggested in order to utlize the evaluation results effectively. In the future studies, various project cases needs to be supplemented for further verification and a solution based on the evaluation result needs to be developed that can be applied to construction projects.

• The Journal of Fisheries Business Administration
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• v.48 no.1
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• pp.31-49
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• 2017

This study focuses on developing a theoretical framework for evaluating Operational Performance of the Marine Forest Creation project on a balanced and comprehensive perspective by using BSC, AHP, and IPA. Also, the purpose of this study is empirically to analyze operational performance of the project and to suggest the future improvement plan. For this purpose, We will first determine the critical success factors(CSF) and key performance indicators(KPI) required for evaluating the performance of the Marine Forest Creation project from the four perspectives of BSC. And, After determining the weight for each of CSF, KPI, and four perspectives of BSC by using AHP, we will measure the project performance. We will also conduct IPA analysis to propose the direction of improvement of the Marine Forest Creation project. The results of this study are as follows. First, this study has drawn 8 critical success factors and 16 key performance indicators for four BSC perspectives based on the theoretical considerations and expert interview survey. Second, as a result of deriving relative importance of BSC perspectives using AHP, customer perspective was the highest, followed by financial perspective, learning and growth perspective, and internal process perspective. Third, as the results of analyzing the importance and performance of BSC perspectives using IPA, customer perspective was the maintenance reinforcement category, financial perspective was the key improvement category, internal process perspective and learning and growth perspective were gradual improvement category. This study has a great academic significance in terms of BSC first tried to evaluate the performance of the Marine Forest Creation project. The results of this study are expected to lead to various discussions for a balanced and comprehensive verification of Marine Forest Creation project performance.