• 제목/요약/키워드: Behavior coaching

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유통기업 리더의 코칭행동이 구성원의 조직시민행동과 이직의도에 미치는 영향: 진정성리더십의 매개효과와 감성지능의 조절효과 (The Effect of Distribution Enterprise Leader's Coaching Behavior on Organizational Citizenship Behavior and Turnover Intention: Mediating Role of Authentic Leadership and Moderating Role of Emotional Intelligence)

  • 성낙청;문재승;박계홍
    • 유통과학연구
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    • 제14권1호
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    • pp.75-84
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    • 2016
  • Purpose - In accordance with the recent changes in the management environment, leaders are required to have an ability of drawing and inducing potential of each worker. Coaching, as one of the strategies of human resources development, is drawing people's attention. This study aims to inquire about the mechanism of leader's coaching behavior which influences the attitude and behavior of workers. Firstly, this study intends to illustrate what kind of influences the leader's coaching behavior can give on organizational citizenship behavior and turnover intention of workers. Secondly, it plans to verify the mediating effect of authentic leadership in the relationship between leader's coaching behavior and organizational citizenship behavior and turnover intention of workers. Thirdly, it aims to prove the moderating effect of emotional intelligence in the relationship among leader's coaching behavior, organizational citizenship behavior and turnover intention of workers. Research design, data and methodology - In order to figure out how the leader's coaching behavior influences attitude of workers, authentic leadership is considered as mediating effect. As for a moderating effect, we have determined emotional intelligence which attracts attention in the recent studies on organizational behavior, so as to investigate the correlation among variables. As for study sample, it was targeted to 236 organizational members of distribution corporations whose leader's coaching behavior is required. For reaching the purpose of study, SPSS 20 was applied for the analysis. Results - The research findings can be summarized as follows: Firstly, leader's coaching behavior gives significant positive influences on organizational citizenship behavior. Moreover, leader's coaching behavior gives negative influences on turnover intention of organizational members. Secondly, the mediating effect of authentic leadership was proved in the relationship between leader's coaching behavior and attitude of workers. Based on the analysis, it turned out that authentic leadership doesn't give a mediating effect in the bilateral relationship. Lastly, the moderating effect of emotional intelligence was proved in terms of how the leader's coaching behavior influences the attitude of workers. The research result shows that the emotional intelligence influences towards the negative direction, in the correlation between coaching behavior and organizational citizenship behavior On the other hand, in the relationship with turnover intention, It was significant effect. Conclusions - Based on the research findings, we have intended to inquired about the mechanism of leader's coaching behavior which influences the attitude and behavior of workers. Furthermore, in the operational level, the following implications can be given: the importance of coaching activation in the operational level was confirmed, through inquiring into the influence of leader's coaching behavior on workers. Moreover, the importance of emotional intelligence, which has been steadily raised, was also confirmed. It is necessary for future study to carry out additional research on various factors of coaching which can influence the effectiveness of coaching, for instance, coaching process, coach's competency, characteristics of coaching customers, relationship with coaching customers and coaching system.

코칭 리더십과 직원들의 안전 행동 사이의 관계: 조직 지원 인식과 조직 동일시의 순차적 매개 효과, 그리고 직무 과부하의 조절 효과를 중심으로 (The Association between Coaching Leadership and Safety Behavior: The Sequential Mediating Role of Perceived Organizational Support and Organizational Identification, and the Moderating Effect of Work Overload )

  • 홍윤숙
    • 대한안전경영과학회지
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    • 제25권2호
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    • pp.59-69
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    • 2023
  • Previous works on safety behavior have paid less attention to the influence of several leadership styles on safety behavior. Among the various leadership styles, I focus on the effect of coaching leadership on safety behavior. To be specific, this paper investigates the impact of coaching leadership on safety behavior and its underlying mechanisms (mediator) as well as contextual factor (moderator). This research examines the sequential mediating effect of perceived organizational support and organizational identification in the association between coaching leadership and safety behavior. Also, work overload will negatively moderate the coaching leadership-perceived organizational support link. My results showed coaching leadership increases employee safety behavior through the sequential mediation of perceived organizational support and organizational identification. In addition, work overload functions as a negative moderator which diminishes the positive effect of coaching leadership on perceived organizational support.

코칭에 대한 간호사의 인식, 행동수준 및 직무특성 (Nurses' Awareness, Behavior on Coaching and Job Characteristics in a Hospital)

  • 김홍미;김소야자;박정숙;추상희
    • 간호행정학회지
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    • 제15권3호
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    • pp.314-324
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    • 2009
  • Purpose: This research was conducted to investigate the nurses' awareness and behavior on coaching and its relation with job characteristics in a hospital. Methods: Total 300 nurses in a university affiliated hospital were surveyed with questionnaires between April and May, 2008. The data was analyzed using SAS 9.1. Results: The data showed that 88.9 % of nurses responded the need of coaching training program while only 80.9% of general nurses and 75.7% preceptor nurses would like to participate in the training. The current level of knowledge for coaching was not different by the age, education level, and career. However, coaching behavior and job characteristics were significantly higher in the nurse managers than in general nurses or preceptors. The correlation between coaching behavior and job characteristics were identified. Conclusion: The gaps between the perceived necessity of coaching program implementation and willingness to participate in the coaching program were due to worry about the burden of extra hours needed to participate the program. To introduce coaching program to a nurses' organization successfully, the efforts should be made to develop the coaching training program for nurses based on the results and to support them systematically.

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안전 리더십 코칭 프로그램이 건설 현장 근로자들의 안전 행동에 미치는 효과 : 행동기반 안전관리(Behavior Based Safety: BBS)를 중심으로 (An Effect of Safety Leadership Coaching Program on Safety Behaviors of Construction Workers: Based on Behavior Based Safety)

  • 이지동;오세진;문광수
    • 한국안전학회지
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    • 제33권6호
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    • pp.115-122
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    • 2018
  • This study examined the effect of safety leadership coaching program on managers' safety management and workers' safety behaviors in construction site. Three or four managers and about one hundred workers at each site participated in this study. Safety leadership coaching program consisted of safety leadership education, goal setting, self-monitoring and feedback on workers' safety behavior, reward for three safety management behaviors; (1) safety observations of workers safety behavior and (2) providing positive feedback on safe behavior (3) providing corrective feedback on risk behavior and daily safety education for workers. Dependent variables were the percentage of safe behaviors of workers and frequency of managers' safety management behaviors. A nonconcurrent AB multiple baseline design across settings was adopted. After baseline(A), safety leadership coaching program (B) was introduced to each site. The results showed that safety leadership coaching program was effective to increase managers' and workers' safety behaviors. These results suggest that safety leadership coaching program developed in this study would be an alternative treatment technique to improve construction safety management. In addition, the implications, limitations of this study, and future studies are discussed.

간호사의 코칭리더십이 자기효능감, 직무열의 및 혁신행동에 미치는 영향 (The Effect of Nurse's Coaching Leadership on Self-Efficacy, Job Engagement and Innovative Behavior in Hospital)

  • 박해경
    • 한국콘텐츠학회논문지
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    • 제18권9호
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    • pp.260-272
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    • 2018
  • 본 연구에서는 간호사의 코칭리더십, 자기효능감, 직무열의, 혁신행동 간의 구조적 관계를 검증하고, 코칭리더십과 혁신행동의 관계에 있어서 자기효능감과 직무열의의 매개작용을 규명하고자 하였다. 울산의 대학병원 간호사를 대상으로 설문조사를 하였으며 240명을 대상으로 자료를 수집하였고 SPSS 18.0과 AMOS 18.0 을 사용하여 분석하였다. 연구결과 첫째, 코칭리더십은 자기효능감과 직무열의에 유의한 영향을 미치는 것으로 나타났다. 둘째, 코칭 리더십은 혁신행동에 유의한 영향을 미치지 않는 것으로 나타났다. 셋째, 자기효능감은 직무열의와 혁신행동에 유의한 영향을 미치는 것으로 나타났다. 넷째, 직무열의는 혁신행동에 유의한 영향을 미치는 것으로 나타났다. 마지막으로 코칭리더십과 혁신행동 간의 관계에 있어서 자기효능감과 직무열의가 매개역할을 하는 것으로 나타났다. 이러한 연구 결과를 바탕으로 코칭리더십과 혁신행동의 제고를 위하여 자기효능감과 직무열의의 중요성을 논의하였다. 그리고 조직구성원의 적극적인 혁신행동을 이끌어내기 위해서 상사의 코칭리더십을 통한 조직구성원의 자기효능감과 직무열의를 향상시켜야 한다는 결과를 보이고 있다.

안전 코칭 프로그램이 안전행동과 안전 분위기에 미치는 효과 -고속도로 안전순찰원을 중심으로- (An Effect of Safety Coaching Program on Safety Behavior and Climate -Focusing on Expressway Safety Patrol-)

  • 서종도;석봉준;문광수
    • 한국안전학회지
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    • 제39권2호
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    • pp.54-64
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    • 2024
  • This study investigated the impact of a safety coaching program on the safety behavior and safety climate among expressway safety patrols. Four to seven patrols from each of the three branches participated in this study. The safety coaching program was developed based on the GROW model, with main contents including recognizing individual differences, exploring safety values, communicating near-misses, providing effective and efficient feedback, employing non-violent communication, and fostering commitment toward safety behaviors. Additionally, each session included self-monitoring and peer review of each item based on a critical behavior checklist developed for this study, with challenging goals set based on the monitoring and review. The safety coaching program comprised six sessions in three branches, while three other branches were assigned as a control group. A non-equivalent control group experimental design was applied. Dependent variables included observed and perceived safety behavior, safety climate, psychological safety, and feedback. The results indicated that the safety coaching program effectively increased patrols' safety behavior and safety climate. Furthermore, psychological safety and feedback improved. These findings suggest that the developed safety coaching program could serve as an alternative method to enhance safety management for expressway safety patrols. Finally, the implications, limitations, and directions for future research are discussed.

유도지도자의 역할지각과 코칭행동 및 코칭자신감의 관계 (The Relationship among Role Perception, Coaching Behavior and Coaching Confidence of Judo Coaches)

  • 남광우;이용국
    • 디지털융복합연구
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    • 제15권1호
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    • pp.559-569
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    • 2017
  • 이 연구는 유도지도자의 역할지각과 코칭행동 및 코칭자신감의 관계를 실증적으로 구명하는데 목적이 있었다. 이와 같은 연구목적에 따라 이 연구에서는 2016년 대한유도회에 등록된 기관의 지도자들을 모집단으로 설정하고 편의표집방법을 이용하여 223명의 표본을 수집하였다. 이중 불성실하게 응답하는 등 신뢰성이 없다고 판단되는 설문지를 제외하고 최종적으로 196명의 표본을 실제 분석에 사용하였다. 구체적으로 통계프로그램인 IBM SPSS Statistics v21과 IBM SPSS Amos v21을 활용하여 빈도분석, 탐색적 요인분석, 확인적 요인분석, 신뢰도분석, 상관관계분석, 구조방정식모형 분석을 실시하였으며, 도출된 결과는 다음과 같다. 첫째, 유도지도자의 역할지각은 코칭행동에 유의한 영향을 미치는 것으로 나타났다. 둘째, 유도지도자의 역할지각은 코칭자신감에 유의한 영향을 미치는 것으로 나타났다. 마지막으로 유도지도자의 코칭행동은 코칭자신감에 유의한 영향을 미치는 것으로 나타났다.

코칭리더십이 인사평가효과성에 미치는 영향: 부정피드백 추구행동의 매개효과와 심리적 안전감의 조절된 매개효과 (The Effects of Coaching Leadership on Performance Appraisal Effectiveness: Mediating Effect of Negative Feedback Seeking Behavior and Moderated Mediating Effect of Psychological Safety)

  • 이정희;탁진국
    • 한국심리학회지 : 코칭
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    • 제6권2호
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    • pp.45-73
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    • 2022
  • 본 연구의 목적은 코칭리더십이 인사평가효과성에 미치는 영향과 코칭리더십이 인사평가효과성의 관계에서 부정피드백 추구행동의 매개효과와 코칭리더십이 부정피드백 추구행동에 영향을 미치는 데 있어서 심리적 안전감의 조절효과를 밝히는 데 있다. 이를 위해 국내 다양한 기업에서 종사하는 직장인 300명을 대상으로 온라인 설문조사를 통해 자료를 수집하였다. 본 연구의 결과는 다음과 같다. 첫째, 코칭리더십과 인사평가효과성의 관계에서 부정피드백 추구행동의 매개효과를 확인하였다. 둘째, 코칭리더십과 부정피드백 추구행동의 관계에서 심리적 안전감은 조절효과가 있는 것으로 검증되었다. 셋째, 조절된 매개효과는 유의미하지 않은 것으로 나타났다. 마지막으로, 본 연구에서는 연구결과를 토대로 학문적 의의와 시사점, 한계점 및 향후 미래 연구과제를 위한 제언을 논의하였다.

병원간호사의 조직냉소주의가 조직시민행동에 미치는 영향 -코칭리더십의 조절효과를 중심으로- (The Effect of Organizational Cynicism on Organizational Citizenship Behavior among Hospital Nurses : Moderating Effects of Coaching Leadership)

  • 이선화;김광점
    • 보건의료산업학회지
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    • 제12권3호
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    • pp.53-62
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    • 2018
  • Objectives: This study analyzed the influence of organizational cynicism among ward sisters on their organizational citizenship behavior and how coaching leadership moderated it. Methods: Survey data from 500 ward sisters at 10 general hospitals were collected, and the data of 483 ward sisters were used. The IBM SPSS AMOS Ver. 21.0 and PROCESS macro software were used for conducting regression analysis, validity analysis, and regulation effect analysis. Results: Organizational cynicism was negatively related to organizational citizenship behavior. Coaching leadership strengthened the negative influence of organizational cynicism on organizational citizenship behavior. Conclusion: This study empirically identified that organizational cynicism is an important predisposing factor affecting the organizational citizenship behavior of ward sisters. In order for coaching leadership to exert a positive influence on organizational citizenship behaviors, addressing ward nurses' degree of organizational cynicism and psychological status should be prioritized.

대사증후군 대상자들의 건강코칭프로그램 평가 (The Evaluation of a Health Coaching Program on Metabolic Syndrome Patients)

  • 조희숙;정수미;이혜진
    • 보건교육건강증진학회지
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    • 제29권1호
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    • pp.97-108
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    • 2012
  • Objectives: We assessed the feasibility of health coaching for health coaching program on metabolic syndrome. Methods: We developed a 6 month health coaching program on metabolic Syndrome. We recruited people with metabolic syndrome according to modified NCEP-ATP III. The participants were 9 men over 30 years of age who had taken a health screening at general hospital. We collected data such as demographics, BMI, body fat, blood pressure, HDL-cholesterol blood sugar and triglyceride. The program was analyzed by using Wilcoxon signed rank test. Results: Participants showed significantly decreased BMI, weight, waist circumference, body fat after 6 month program. They talked the awareness about their own behavior. They changed into better for eating habits, physical activities, and self management. Their discipline increased and eating habits became regular. They were satisfied to this program and showed strong confidence about their own change. Conclusions: Coaching did not direct certain behavioral change but guided self awareness and practice. Health coaching program showed long maintained effect to participants. We suggested health coaching as a helpful individual program to intervene risky health behavior especially for metabolic Syndrome.